ICUK Bewertungen 

40
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

ICUK has been providing excellent service for years. While I often get irrascible when I hit problems ICUK almost always remain calm and rational; a change compared to the majority of other tech p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had a problem with one of our clients' websites, it was hacked. The ICUK staff, specifically Leslie, helped locate various malicious files, and between us, we managed to get the site back online... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A brilliant company with excellent support and service. Clear, fair pricing and always on hand when I need them. During working hours, the phone support is friendly and responsive—exactly what yo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been with ICUK since 2011 and can honestly say they're a brilliant provider. Never had any major problems, speed has always been good and consistent, ping perfectly acceptable for gaming,... Mehr ansehen

Unternehmensdetails

  1. Internetanbieter
  2. Telekommunikationsanbieter
  3. Web-Hosting-Unternehmen

Vom Unternehmen geschrieben

ICUK has grown since 2001 to become the only wholesale provider in the UK to offer a complete solution for connectivity, telecoms and web hosting services all under one in-house award winning Control Panel. Servicing in excess of 950 resellers, our company remains privately owned, free from external investors, and debt-free. We are profitable and poised for a secure and enduring future. Central to our operations is our Control Panel, seamlessly integrating our network and wholesale services into a unified interface. This empowers all our customers with comprehensive control and visibility over every aspect of their services with us. ICUK's core portfolio consists of: - Reseller and Wholesale Only Services - Broadband (SOADSL, SOGEA, SOGFAST and FTTP) - Fibre Ethernet Leased Lines - Next Generation Telephony (Hosted VoIP, SIP Trunks) - Web, Email Hosting & Domain Names - SSD VPS Servers Customers of ICUK can take advantage of our world class UK based technical support from staff with years of industry experience delivering email replies in minutes and answering telephone calls in seconds. We are constantly seeking feedback on ways on improving the service and products that are on offer to customers. If you have any feedback on the products or service that we list on this site, please do not hesitate to contact us to voice your opinion.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

40 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(40)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I've had several web sites hosted…

I've had several web sites hosted through ICUK almost since the company began. The key for me is that ICUK is very responsive on the rare occasions that there is a problem with a site.

On several occasions they've gone over and above what one might expect in order to resolve issues that I've encountered, and they've done it promptly and cheerfully.

I'm very happy to recommend them as a top-rate company for site hosting and telecoms services.

1. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent people with a great control panel and service

We joined ICUK a few years ago to become a Telecoms/Broadband reseller. Their pricing is very reasonable to get signed up and their wholesale pricing makes it incredibly accessible to begin selling a white-label service of your own.

ICUK have a fantastic bunch of staff right from their front line people to their Networks team and Sales team. You can raise a request with them anytime during the day and they will usually respond within minutes. They're helpful, patient, keen to assist you in getting the best from their service and keen to help you in understanding the industry and making the best of your business.

I have to remind myself that ICUK can have it rough when being the middle-man between us as their customer and their supplier ultimately providing us and them with services. It must be said that I don't always give them enough credit in this area but it certainly is due and I commend them for their patience, willingness to help and skills when it comes to dealing with their suppliers and their customers. I have learnt a lot from them personally since we signed-up and try to remember that I always have more to learn. Not only about the industry but the way in which they deal with the behemoths that are Openreach, TalkTalk Business and BT Wholesale.

We have moved from their white-label service to their layer 2 and L2TP handover services recently and their helpfulness during this setup period has been appreciated more than can be said in this review. I highly recommend them and the service they provide. This review is long overdue.

12. Dezember 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A fantastic combination of services. Even better support.

We have been with ICUK for 7 years now, and as we have grown as a business, ICUK's wide offering of services have underpinned our own delivery to our clients. We started as just a webhost, but have now taken on telecoms, broadband, dedicated servers, domain names and more using the convenience of just one clever and always improving platform.

The most important aspect of choosing ICUK, however, is their highly knowledgeable and experienced support team. Their responsiveness is always excellent, and I'm always amazed at their ability to resolve highly technical issues in a short space of time. They know their stuff, and it shows. We know we're in safe hands, and we trust them to look after our clients' services implicitly.

Our thanks to all the team, and here’s to the next 7 years!

27. Oktober 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

if you value your customers ICUK are the only company to trust

I have lost count over the years how many companies we have tried for hosting. As a company we have tried most of the brands (for cost reasons) including Fasthosts, 123 Reg & Heart (never again).

ICUK may not be the cheapest of the hosting re-seller offerings but if you value your customers ICUK are the only company I would trust. That said we do only use the hosting element, but for the price we pay we get access to many more wholesale services.

Any issues you have are truly managed and dealt with, not like other companies.If you have the need to call/email them then it will not be long before you know them all by name, including directors.

A fantastic company/team and I would wholeheartedly recommend them.

19. September 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Have been with ICUK for a number of…

Have been with ICUK for a number of years as a host I try ideas out on. They are not the cheapest, but I really value the fact that you can get a human being on the other end of the line when you need to. something that is increasingly difficult in this space

8. Mai 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have been with ICUK for a number of…

I have been with ICUK for a number of years and have always been impressed with the level of service I have received. The team are easy to get hold of, speak in plain English and their control panel and features are constantly being improved. I'm really pleased we chose to use ICUK and look forward to working more with them in the future.

18. April 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best business/reseller hosting business by a mile

I have used ICUK for my hosting business for over 12 years and cannot recommend them highly enough. They actually care about my websites as much as I do and always go the extra mile to ensure that my customers are well looked after. I wouldn't use any other company for domains or hosting.

13. Dezember 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

100%

Very friendly site good broadband reseller and very helpfull

13. Dezember 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just brilliant

We've been a reseller for more years than I can remember. They started out as outstandingly brilliant to work with and have continually improved.

If you are not using them then you need to have a good talk to yourself you muppet!

29. März 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Faultless.

Outstanding support in time of need. Would definately recommend these guys as they were professional, knowledgable and helpful.

29. März 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Saved me substantial amount on line rental!

Having just signed up with this company and authorising them to transfer my PSTN line rental from BT, I can honestly say my first impressions are extremely positive. Neil was very helpful and happy to answer questions.

All in all, a simple process but one which will see a huge saving.

If you are (like me) stuck with broadband where you have to have line rental, but have no use for landline phones and do not want to pay the high prices that BT and other providers charge - then look no further.

7. März 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best ISP EVER!

I've been with ICUK since 2011 and can honestly say they're a brilliant provider. Never had any major problems, speed has always been good and consistent, ping perfectly acceptable for gaming, downtimes are very infrequent and most likely for maintenance so nothing to complain about.

Support is excellent, friendly and prompt.

Oh yeah and loyalty pays off with cheaper bills and unlimited downloads so that's fantastic.

Switching my line rental over to them because cheaper than BT.

Go ICUK! :) They're freaking AWESOME! :D

19. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My favourite supplier

I have to say these guys are amazing. The have really helped me up my game with sales of leased lines, telephone systems and broadband packages. The reseller portal is really well thought out and enables you to quote and compare against competitors quickly and efficiently. Anything else just ring them and they are straight on it!

My only criticism is that they don't do invoice accounts with any credit terms for little old me but you can't have it all i suppose. It certainly doesn't bother me enough to knock a star off! :)

26. November 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

I have recently signed up with Blackmore Business Solutions and I must say they are great. They have started to offer more features from ICUK such as hosting and SMS. Never had a problem and can't recommend both companies enough.

31. Mai 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

Can't recommend their reseller services highly enough. Thank you.

26. Mai 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic - Moved from Heart and have NO regrets.

I have hunted for a decent hosting reseller for years, constantly moving from place to place. After being disappointed persistently with the broken promises their systems have offered, I yet again went on the hunt for an alternative.

When I first signed up to Heart Internet, the promise of an 'unlimited and unmetered' system seemed appealing, so I signed up for their trial. At first, the servers seemed incredibly fast, reliable with very little downtime.

After 6 months with them, I noticed that the speed of ALL my sites dropped drastically. I put some system / uptime monitoring in place to regulate the downtime and noticed that I was receiving on average of 6 - 9 downtime notices per site per day (which in my eyes, is unacceptable). It was pretty clear from this that they over committed to their shared environment. At £60 per month, it seemed the obvious choice to find an alternative.

I came across ICUK and sent an email in voicing my concerns about the previous hosting companies. I received a swift response from Paul, a director and member of the sales team assuring me that I would not receive the same kind of issues by going into depth with how their systems works and the network infrastructure they have in place.

I signed up straight away, transferred all my sites across and haven't had any regrets yet. My sites are being served at 10 fold speeds in comparison. Due to the amount of sites and data that was being transferred across it was inevitable that I would encounter some issues along the line, which I did. After contacting support though, my issues were quickly resolved. In situations where clarity was needed, I was able to call them (which is a huge advantage over Heart Internet) and discuss my issues which were all quickly resolved.

Now, ICUK are hosting all of my sites and domains without any issues at all.

I cant compliment them enough, I know that a ton of design agencies or hosting resellers are looking for a reliable reseller platform and the leading names fail every single time.

If you are thinking of Heart Internet, FastHosts or any other leading name reseller accounts rest assured you will be let down. ICUK have been reliable for me over the past months and (with all hope) I have a good feeling this will be a long term arrangement.

From the team at Brixly Web Solutions.

31. Oktober 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I've been impressed for years!

I'm a long standing reseller client of ICUK, having now used them for 3 years. I originally started as a broadband reseller to help deliver a broadband solution to my IT support clients instead of passing leads to other major suppliers. I was passing the lead, not making anything from it, and then having to deal with the inevitable call centre when it goes wrong. At least now I earn from it.

I have since increased my portfolio to be able to sell phone lines, calls and most recently website and email hosting, all through ICUK! All of these solutions I manage via their own control panel, it's constantly been developed and enhanced over the years, and they have even built in features I suggested!

My clients are suitably impressed because their control panel allows them to see all of these features in one portal branded as my company. I don't need to give them a separate cPanel login for hosting, and another login for the calls, it's all knitted together with my branding and logo present.

We have seen our support contract hours reduce over the years, so the ability to sell with confidence the wholesale services ICUK supplies has helped give us an additional, and substantial, revenue stream. All the guys there on the support desk are friendly, and most importantly helpful and sympathetic when issues arise (thank you to Niall, Kushal, Mark and Alan). I can't praise them enough and recommend them to any other IT company looking for additional revenue streams or whereby you need more control over key services.

30. März 2014
Bewertung ohne vorherige Einladung

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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