On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Mehr ansehen
Unternehmen hat geantwortet
Great customer service. I had an issue with delivery where DPD delivered a damaged parcel with missing products. Harry responded within minutes and sorted the replacement. Everyone knows things go wro... Mehr ansehen
Unternehmen hat geantwortet
Great cleaning product, DIABOLICAL 'customer support' by "Adam" the AI-bot that claims to be a human when you call it out for repeat garbage... Two faulty spray bottle pumps, failed for completely d... Mehr ansehen
Unternehmen hat geantwortet
I've used Hydro products for about a year now, including the Pre, Snow, Wash, Armour and Detail products and I have to say that I'm very impressed. The shine on the cars is second to none, and even my... Mehr ansehen
Unternehmen hat geantwortet
HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.
Unit 1, Cirencester Business Estate, GL7 1YG, Cirencester, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I only wish I had done some digging first on this company and their products before having bought one of their bundles from a social media link I saw.
It seems they change their minds very frequently on what bundles are on their website, versus what they want to send you. They then enjoy gaslighting customers into the belief that the offer you bought, was never available even when you prove it to them that it was.
I haven't even tried the products as yet because of a lack of what they should have sent me (however honest online videos, and demonstrations, do show very inferior washer bottles that leak, and products which do not work as well in real life - compared to their own marketing spiel).
Their idea of customer service seems to be to start you off with Adam, who will then gladly you pass you around the office to Harry, and onwards…….
Hopefully more people will check social media reviews and online demos first, before committing and making a better informed choice to purchase similar packages elsewhere.

Antwort von Hydrouk
I have only been using the products a couple of months and I am very impressed with how great they work on cleaning my car and have recommended them to many of my friends

Antwort von Hydrouk
Avoid Hydro V2 – Appalling Reliability and Disappointing Customer Service
I purchased the Hydro V2 spray guns for pre-washing cars and applying snow foam, expecting them to be decent products that would last more than a handful of uses. Unfortunately, both failed within just six uses. That is simply unacceptable for products intended for regular car cleaning.
What made the experience even worse was Hydro’s response when I contacted them. Rather than taking responsibility for products that had failed after such limited use, I was initially fobbed off with the excuse that they were outside the guarantee period.
Apparently, the fact that both products had failed after barely being used was not enough to warrant a reasonable response. I had to push the matter further and remind Hydro of my rights under the Consumer Rights Act 2015 before they finally took action.
The fact that I had to resort to quoting consumer legislation just to get the matter addressed speaks volumes about my experience of their customer service. A company that has confidence in the quality of its products should be willing to deal with premature failures fairly and professionally, rather than making customers fight for a resolution.
I am thoroughly disappointed with both the reliability of the Hydro V2 spray guns and the way my complaint was initially handled. Two products failing within six uses is bad enough; having to fight for a fair response makes the experience considerably worse.
Would I buy Hydro products again? Absolutely not. Would I recommend them to others? No.
There are plenty of car-cleaning products on the market, and in my experience, Hydro V2 is not worth the disappointment or the hassle of dealing with the company when something goes wrong.
My advice: save yourself the frustration and look elsewhere.

Antwort von Hydrouk
Disappointing product.
The spray bottle broke after only six uses in ten months, and the company wouldn't provide a replacement.
It also failed to remove even slightly dried mud, despite the claims. There are much better alternatives out there, so I'd steer clear of Hydro

Antwort von Hydrouk
Dealing with Hydrouk has been first class, their staff have all been very helpful, their products arrived very quickly. The first time I used them I was very impressed indeed and the finish they left on my car is great. I have no hesitation in recommending them and their products, all in all an excellent company with excellent products.

Antwort von Hydrouk
Lots off product to choose from easy to order brilliant spray bottles does a brilliant job on my car 👍

Antwort von Hydrouk
One of the best cleaning products I’ve used and 100% recommend it

Antwort von Hydrouk
Wll make the car smell nice. In there videos its wet mud that comes off. Actual dried dust and car hasn't been washed in a couple of weeks it doesnt touch. Not worth getting as the only thing it takes off is what comes off with a hose down anyway. Even the alloy cleaner i got free with it. Was rubbish will go back to safe guard I think much better.

Antwort von Hydrouk
Original order was returned to hydro but no reason why. Sent massage and Adam replied well passed normal working hours explaining damaged package and would arrange new delivery. Very Impressed by the service and pleased with the products.

Antwort von Hydrouk
Absolutely rubbish, do not waste your money on this as it does not work at all, I will be asking for a refund as the videos and marketing show it working so easy!!! All lies don’t waste your hard earned cash, sponge and soap works so much better

Antwort von Hydrouk
Excellent service, a little hick up with some of the stuff I ordered but Adam was straight on it and sorted with no stress, I would definitely order from this company again

Antwort von Hydrouk
Very impressed with their customer support - was helped out by Harry and Adam when I reached out about some damage on my order - it was fixed by a new spray bottle part sent out the very next day.
The kit looks to be good quality, the consumables also good. The main irritation I have is the company is extremely persistent with their emails and follow-up marketing. Sometimes I just want to buy a thing without getting bombarded by daily emails from then on. Now that I've unsubscribed from communications I'm a happy customer and will buy from them again.

Antwort von Hydrouk
I decided to give Hydro products a try as my car was filthy because of the hosepipe ban. I used the Pre-wash followed by snow-foam, and then shampoo with a wash mitt. I rinsed with a watering can, dried the car and used detail. The result, one very shiny car. I then used Interior to clean up the cabin and this works really well too. The Hydro products are definitely the best that I have used and I will definitely buy again.

Antwort von Hydrouk
Quality products and great service from the Hydro Team

Antwort von Hydrouk
Purchased the pre-wash, snow foam, shampoo and 2 spray bottles.
Easy to spray on with good breakdown of dirt and shampoo was good for a Ceramic coated car.
Recommended products.

Antwort von Hydrouk
I ordered the full kit after trying other systems, the pump is the best yet but still needs to be pressurized too regularly.
The bottles the washing things come in are cheap and nasty, the pink one sprang a leak from a tiny hole when sat in a line with the other 3 bottles? Some days after it was half empty when I found it late at night. I picked it up and turned it over, it had not been opened, but next morning the bottle was empty, obviously had leaked out of the top.
Harry wanted me to send a video, of an empty bottle??
No-one is believed when you order things online and things go wrong. So I can`t send video but the same lines are sent back via email. So no replacement? So I will vote with my feet and buy local from now on, Halfords, other stores are available, may not be the cheapest, but the packaging is better than Hydro`s. and my discount card helps the cost. So Hydro please don`t send more marketing emails to me. Thank You
So after this was released they ignored my wishes and still sent marketing emails which were deleted.
Please follow my wishes Thank you

Antwort von Hydrouk
Great products and great customer service. One of the products was faulty and the team at Hydro were amazing at solving the issue promptly.

Antwort von Hydrouk
Had a problem with my delivery,messaged customer service,explained problem with Adam.Problem sorted.
Great response. Thanks Adam.

Antwort von Hydrouk
Purchased Hydro products and the spray bottles are terrible. Constant pumping when trying to cover the entire car - the pre and snow foam do not get rid of dirt using their required amounts. I would suggest spending your money elsewhere on a product that actually cleans your car, not make it worse.

Antwort von Hydrouk
Awful Company with awful products. They bombard Facebook and YouTube with videos of their very weak car cleaning sprays. A friend of mine bought from them and was extremely disappointed. In particular the spray bottles which they claim are a free part of the deal or absolutely useless and wouldn’t hold pressure. I simply hate this company every time I go online I’m just bombarded with adverts that I continually block they must spend the whole day making new videos because despite blocking their videos I keep saying More every time I go online and then nothing short of a total nuisance.

Antwort von Hydrouk
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.