Hydrouk Bewertungen 

4'331
•
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great customer service. I had an issue with delivery where DPD delivered a damaged parcel with missing products. Harry responded within minutes and sorted the replacement. Everyone knows things go wro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Great cleaning product, DIABOLICAL 'customer support' by "Adam" the AI-bot that claims to be a human when you call it out for repeat garbage... Two faulty spray bottle pumps, failed for completely d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've used Hydro products for about a year now, including the Pre, Snow, Wash, Armour and Detail products and I have to say that I'm very impressed. The shine on the cars is second to none, and even my... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrzeugzubehörgeschäft

Vom Unternehmen geschrieben

HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

4331 Bewertungen

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3.9

Alle Bewertungen

(4'331)

2'482 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

I only wish I had checked this company out more first…

I only wish I had done some digging first on this company and their products before having bought one of their bundles from a social media link I saw.

It seems they change their minds very frequently on what bundles are on their website, versus what they want to send you. They then enjoy gaslighting customers into the belief that the offer you bought, was never available even when you prove it to them that it was.

I haven't even tried the products as yet because of a lack of what they should have sent me (however honest online videos, and demonstrations, do show very inferior washer bottles that leak, and products which do not work as well in real life - compared to their own marketing spiel).

Their idea of customer service seems to be to start you off with Adam, who will then gladly you pass you around the office to Harry, and onwards…….

Hopefully more people will check social media reviews and online demos first, before committing and making a better informed choice to purchase similar packages elsewhere.

2. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi! We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Please email us at satisfaction@hydrouk.co so we can look into this further and ensure you have received the correct products as per your order. We’d welcome the opportunity to review this for you and help resolve any issues. Hydro UK Customer Support

Bewertet mit 5 von 5 Sternen

Great products

I have only been using the products a couple of months and I am very impressed with how great they work on cleaning my car and have recommended them to many of my friends

4. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Martin, thank you so much for your lovely feedback! We’re delighted to hear that you’re impressed with our products and the results you’re getting on your car. It means a lot that you’ve been recommending us to your friends. We really appreciate your support! 😊 Hannah@Hydro

Bewertet mit 1 von 5 Sternen

Avoid Hydro V2

Avoid Hydro V2 – Appalling Reliability and Disappointing Customer Service
I purchased the Hydro V2 spray guns for pre-washing cars and applying snow foam, expecting them to be decent products that would last more than a handful of uses. Unfortunately, both failed within just six uses. That is simply unacceptable for products intended for regular car cleaning.
What made the experience even worse was Hydro’s response when I contacted them. Rather than taking responsibility for products that had failed after such limited use, I was initially fobbed off with the excuse that they were outside the guarantee period.
Apparently, the fact that both products had failed after barely being used was not enough to warrant a reasonable response. I had to push the matter further and remind Hydro of my rights under the Consumer Rights Act 2015 before they finally took action.
The fact that I had to resort to quoting consumer legislation just to get the matter addressed speaks volumes about my experience of their customer service. A company that has confidence in the quality of its products should be willing to deal with premature failures fairly and professionally, rather than making customers fight for a resolution.
I am thoroughly disappointed with both the reliability of the Hydro V2 spray guns and the way my complaint was initially handled. Two products failing within six uses is bad enough; having to fight for a fair response makes the experience considerably worse.
Would I buy Hydro products again? Absolutely not. Would I recommend them to others? No.
There are plenty of car-cleaning products on the market, and in my experience, Hydro V2 is not worth the disappointment or the hassle of dealing with the company when something goes wrong.
My advice: save yourself the frustration and look elsewhere.

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Graham, thank you for your feedback. We’re sorry to hear that you’ve had a negative experience with our products and service. I can see that our team has since resolved this for you. Please email us at satisfaction@hydrouk.co so we can look into your review further and better understand your experience. We appreciate you bringing this to our attention. Hydro UK Customer Support

Bewertet mit 1 von 5 Sternen

Disappointing product.

Disappointing product.

The spray bottle broke after only six uses in ten months, and the company wouldn't provide a replacement.
It also failed to remove even slightly dried mud, despite the claims. There are much better alternatives out there, so I'd steer clear of Hydro

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Charlie, thank you for your feedback. We’re sorry to hear that you’re disappointed with your experience. As the product was outside of its warranty period, we were unable to offer a replacement. However, I can see that our team provided an alternative solution and a discount as a goodwill gesture. We’re sorry that the product did not meet your expectations and appreciate you taking the time to share your experience. Hydro UK Customer Support

Bewertet mit 5 von 5 Sternen

Dealing with Hydrouk has been first…

Dealing with Hydrouk has been first class, their staff have all been very helpful, their products arrived very quickly. The first time I used them I was very impressed indeed and the finish they left on my car is great. I have no hesitation in recommending them and their products, all in all an excellent company with excellent products.

12. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Alan, thank you so much for your fantastic feedback! We’re delighted to hear that you’ve been impressed with our products, the results on your car, and the service provided by our team. It’s great to know everything arrived quickly and that you’re happy with the finish. We really appreciate your recommendation and support! 😊 Hannah@Hydro

Bewertet mit 5 von 5 Sternen

Lots off product to choose from

Lots off product to choose from easy to order brilliant spray bottles does a brilliant job on my car 👍

10. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Jason, thank you for your great feedback! 😊 We’re glad you’re enjoying our products and finding our spray bottles easy to use. We really appreciate your support and hope you continue to enjoy getting your car looking its best! 👍 Hannah@Hydro

Bewertet mit 5 von 5 Sternen

One of the best cleaning products I’ve…

One of the best cleaning products I’ve used and 100% recommend it

11. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Jordan, thank you so much for your fantastic feedback! 😊 We’re delighted to hear you’re loving our products and really appreciate your recommendation and support! Hannah@Hydro

Bewertet mit 1 von 5 Sternen

Rubbish

Wll make the car smell nice. In there videos its wet mud that comes off. Actual dried dust and car hasn't been washed in a couple of weeks it doesnt touch. Not worth getting as the only thing it takes off is what comes off with a hose down anyway. Even the alloy cleaner i got free with it. Was rubbish will go back to safe guard I think much better.

10. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Mike, we’re sorry to hear that you’ve been disappointed with the products and that they haven’t delivered the results you were expecting.

There can be a number of factors that affect cleaning performance, including the type of dirt, how long it has been on the vehicle, and the way the products are applied. We’d really appreciate the opportunity to look into this further and help find a solution.

Please email us at hello@hydrouk.co, and our team will be happy to assist you further. Hydro UK Customer Support

Bewertet mit 5 von 5 Sternen

Original order was returned to hydro…

Original order was returned to hydro but no reason why. Sent massage and Adam replied well passed normal working hours explaining damaged package and would arrange new delivery. Very Impressed by the service and pleased with the products.

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Jim, thank you so much for your lovely feedback! We’re sorry your original order was returned unexpectedly, but we’re delighted Adam was able to help and get a new delivery arranged. We really appreciate your kind words and are so pleased you’re happy with our products. Thanks again for your support! Hannah@Hydro :)

Bewertet mit 1 von 5 Sternen

Absolutely rubbish

Absolutely rubbish, do not waste your money on this as it does not work at all, I will be asking for a refund as the videos and marketing show it working so easy!!! All lies don’t waste your hard earned cash, sponge and soap works so much better

10. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Simon, we’re sorry to hear that you’ve been disappointed with the products and that they haven’t delivered the results you were expecting.

There can be a number of factors that affect cleaning performance, including the type of dirt, how long it has been on the vehicle, and the way the products are applied. We’d really appreciate the opportunity to look into this further and help find a solution.

Please email us at hello@hydrouk.co, and our team will be happy to assist you further. Hydro UK Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, a little hick up with some of the stuff I ordered but Adam was straight on it and sorted with no stress, I would definitely order from this company again

9. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Richard, thank you for your fantastic feedback! We’re sorry there was a little hiccup with your order, but we’re glad Adam was able to get everything sorted quickly and hassle-free. We really appreciate your support and look forward to seeing you order from us again! Hannah@Hydro :)

Bewertet mit 4 von 5 Sternen

Impressed with their customer support

Very impressed with their customer support - was helped out by Harry and Adam when I reached out about some damage on my order - it was fixed by a new spray bottle part sent out the very next day.

The kit looks to be good quality, the consumables also good. The main irritation I have is the company is extremely persistent with their emails and follow-up marketing. Sometimes I just want to buy a thing without getting bombarded by daily emails from then on. Now that I've unsubscribed from communications I'm a happy customer and will buy from them again.

8. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Steve, thank you so much for your lovely feedback! We’re glad Harry and Adam were able to resolve the issue quickly and that you’re happy with your kit.

We also appreciate your feedback regarding our marketing emails and will take this on board.

Thanks again for your support, and we look forward to serving you again! Hydro UK Customer Support

Bewertet mit 5 von 5 Sternen

Sceptical at first, but......

I decided to give Hydro products a try as my car was filthy because of the hosepipe ban. I used the Pre-wash followed by snow-foam, and then shampoo with a wash mitt. I rinsed with a watering can, dried the car and used detail. The result, one very shiny car. I then used Interior to clean up the cabin and this works really well too. The Hydro products are definitely the best that I have used and I will definitely buy again.

26. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Robert, thank you so much for such a fantastic review! 💙 We’re delighted to hear that Hydro has helped you get your car looking shiny again, even with the hosepipe ban! It’s great to know you’re loving the Pre-wash, Snow Foam, Shampoo, Detail and Interior. We really appreciate you giving our products a try and are thrilled to hear they’ve impressed you so much. Thanks for your support, and we look forward to your next order! Hannah@Hydro :)

Bewertet mit 5 von 5 Sternen

Quality products and great service from…

Quality products and great service from the Hydro Team

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi David, thank you so much for your lovely feedback! 💙 We’re delighted to hear you’re happy with the quality of our products and the service from our team. We really appreciate your support and hope to see you again soon! 🚗✨ Hannah@Hydro

Bewertet mit 4 von 5 Sternen

Pre-wash, snow foam and shampoo

Purchased the pre-wash, snow foam, shampoo and 2 spray bottles.
Easy to spray on with good breakdown of dirt and shampoo was good for a Ceramic coated car.
Recommended products.

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Faz, thanks so much for taking the time to leave us with this 5* review! We appreciate all the support and so glad to hear you are enjoying the products! Thank you for choosing Hydro! :) Hannah@Hydro

Bewertet mit 2 von 5 Sternen

Cheap and Nasty Bottles

I ordered the full kit after trying other systems, the pump is the best yet but still needs to be pressurized too regularly.
The bottles the washing things come in are cheap and nasty, the pink one sprang a leak from a tiny hole when sat in a line with the other 3 bottles? Some days after it was half empty when I found it late at night. I picked it up and turned it over, it had not been opened, but next morning the bottle was empty, obviously had leaked out of the top.
Harry wanted me to send a video, of an empty bottle??
No-one is believed when you order things online and things go wrong. So I can`t send video but the same lines are sent back via email. So no replacement? So I will vote with my feet and buy local from now on, Halfords, other stores are available, may not be the cheapest, but the packaging is better than Hydro`s. and my discount card helps the cost. So Hydro please don`t send more marketing emails to me. Thank You
So after this was released they ignored my wishes and still sent marketing emails which were deleted.
Please follow my wishes Thank you

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hey! We’re sorry to hear about the issues you’ve experienced with your bottle and the frustration this has caused.

Our team may request photos or videos to help investigate and resolve issues, but we understand this isn’t always possible. Please continue to liaise with our customer support team, and we’ll do our best to find a suitable solution. Hydro UK Customer Support

Bewertet mit 5 von 5 Sternen

Great products and great customer…

Great products and great customer service. One of the products was faulty and the team at Hydro were amazing at solving the issue promptly.

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Luis, thank you so much for your lovely feedback! We’re really glad to hear you’re happy with our products and that our team was able to resolve the issue promptly. We really appreciate your support! 😊 Hannah@Hydro

Bewertet mit 5 von 5 Sternen

Had a problem with my delivery,messaged…

Had a problem with my delivery,messaged customer service,explained problem with Adam.Problem sorted.
Great response. Thanks Adam.

7. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Michael, thank you so much for your lovely feedback! We’re really glad to hear you’re happy with our products and that our team was able to resolve the issue promptly. We really appreciate your support! 😊 Hannah@Hydro

Bewertet mit 1 von 5 Sternen

Purchased Hydro products and the spray…

Purchased Hydro products and the spray bottles are terrible. Constant pumping when trying to cover the entire car - the pre and snow foam do not get rid of dirt using their required amounts. I would suggest spending your money elsewhere on a product that actually cleans your car, not make it worse.

8. Oktober 2026
Bewertung ohne vorherige Einladung
Hydrouk-Logo

Antwort von Hydrouk

Hi Luke, we’re so sorry to hear that you’ve been disappointed with your experience using our products.

We’d really appreciate the opportunity to look into this and help resolve any issues you’ve experienced. Please email our team at hello@hydrouk.co, and we’ll be happy to assist you further.

Thank you for your feedback, and we hope we can put things right for you. Hydro UK Customer Support

Bewertet mit 1 von 5 Sternen

Awful Company run by spammers

Awful Company with awful products. They bombard Facebook and YouTube with videos of their very weak car cleaning sprays. A friend of mine bought from them and was extremely disappointed. In particular the spray bottles which they claim are a free part of the deal or absolutely useless and wouldn’t hold pressure. I simply hate this company every time I go online I’m just bombarded with adverts that I continually block they must spend the whole day making new videos because despite blocking their videos I keep saying More every time I go online and then nothing short of a total nuisance.

8. Oktober 2026
Bewertung ohne vorherige Einladung
Hydrouk-Logo

Antwort von Hydrouk

Hi Alan, we’re sorry to hear that your friend had issues with the spray bottle and that you’ve been left with such a negative impression of Hydro.

We’d really appreciate the opportunity to look into your friend’s experience and help where we can. Please ask them to email our team at hello@hydrouk.co, and we’ll be happy to investigate the issue further.

Thank you for sharing your feedback with us. Hydro UK Customer Support

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