Ordered item online off website snd paid in full. Next day could not purchase this item as it was damaged on yard. They tried other stores same fault, No item similar to replace. Very disappointing as... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Have used Huws Gray (formerly Ridgeons) for many years as they are the closest in proximity to where we live. Thankfully they provide excellent service which is why we continue to use them. Han... Mehr ansehen
Unternehmen hat geantwortet
Fantastic friendly efficient service. I ordered online and it was there waiting for me, no waiting. The staff were lovely especially so with my young grandson. Will definitely use again.
Unternehmen hat geantwortet
My items were delivered, before the delivery time, i was out at the time the delivery driver phoned me and informed me where he had left the items. I class this as excellent service, as not all delive... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Huws Gray
Vom Unternehmen geschrieben
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Kontaktinformationen
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Vereinigtes Königreich
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4.5
Hervorragend
1708 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von Huws Gray
We're glad to hear you received a quick service and felt that our prices met your expectations.
Thank you for your feedback!
Botched delivery!
I ordered £175.82 worth of goods from the Huws Gray website. It contained 1 Tonne of topsoil. The confirmation note said that I would be contacted before delivery. I wasn't! The 1 Tonne bag was left is the incorrect place when I was away from home. Although that was dealt with 2 days later, I am still waiting for a wheelbarrow wheel and the correct 5litre paint to arrive! Please deliver what I have ordered as you are preventing me from completing the work.
22. Juni 2026
Antwort von Huws Gray
We are very sorry to hear about the issues you've experienced with your recent order, especially the unexpected delivery of the topsoil and the missing items. We understand how frustrating it is when deliveries don't go as planned and prevent you from completing your work.
Great attitude from team at Lincoln
17. Juni 2026
Antwort von Huws Gray
We're happy to hear that our team provided you with a great experience.
Please do let us know how we can get to that 5 star service we aim for!
We appreciate your feedback!
Bench materials
Quick delivery of all materials required for bench construction. Delivery guy dealt with a couple of below quality items promptly and efficiently.
17. Juni 2026
Antwort von Huws Gray
We're so glad to hear about your positive experience with our delivery and the efficiency of our team in resolving the item issue.
Please do let us know how we can get to that 5 star service we aim for!
Thank you for your feedback!
A title for my review
Bought a Milwaukee blower through and found there delivery and customer service prompt and efficient.
Cheers!
2. Juni 2026
Antwort von Huws Gray
We're so glad to hear that our delivery and customer service were prompt and efficient for your Milwaukee blower purchase.
Thank you for your great feedback!
I bought a bag of stones
I bought a bag of stones, it has been delivered within 3 days and delivery man is nice & helpful.
16. Juni 2026
Antwort von Huws Gray
We're so pleased to hear about your positive delivery experience and that our team member was helpful.
Thank you for sharing your Positive review!
Emailed with a delivery date
Emailed with a delivery date, didn’t turn up. Phoned and was given another delivery slot, no apology, didn’t turn up. Phoned, was given another delivery date, no apology, was supposed to come in the morning, didn’t come until the afternoon. Only apologised when I phoned and asked to speak to the manager. Won’t be using again
17. Juni 2026
Antwort von Huws Gray
We sincerely regret the repeated delivery issues and lack of timely communication you experienced. We understand your frustration and are reviewing our processes to prevent such occurrences in the future.
Delivered on time and to the requested…
Delivered on time and to the requested location
16. Juni 2026
Great driver left in the perfect spot…
Great driver left in the perfect spot without promoting 👌
15. Juni 2026
ZERO communication regarding the delivery.
Can't fault the product or the price, but there was ZERO communication regarding the delivery. Never again.
15. Juni 2026
Antwort von Huws Gray
We appreciate you sharing your feedback regarding the lack of delivery communication. We are reviewing our processes to improve this experience for our customers.
Ordered and was given 2 dates for…
Ordered and was given 2 dates for delivery. Arrived a day earlier than these but fortunately not a problem for us as we were in.
15. Juni 2026
At the time of ordering there was clear…
At the time of ordering there was clear information on web site that not all items were held in stock so I was prepared to wait. Quickly received an email from my local store confirming this and information on how long I could expect to wait. The delivery was complete within the week. Happy customer
14. Juni 2026
A joy to shop here
Simplicity of ordering, exchanges. And returns. Wish more companies were like this.
13. Juni 2026
Mdf boards incorrectly stored so bent
Mdf boards incorrectly stored so bent. One and a half hour round trip a complete waste of time. Refund completed promptly.
12. Juni 2026
Antwort von Huws Gray
We appreciate you bringing the issue with the bent MDF boards to our attention. We regret that your trip was unproductive.
Delivered on time as promised
Delivered on time as promised, the driver was very helpful and dropped my delivery exactly where I needed it
12. Juni 2026
Staff are always friendly and helpful
Staff are always friendly and helpful. Delivery drivers always help getting supplies to the right spot.
11. Juni 2026
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