I've always had a great experience when dealing with HSF, I've been with them for almost 3 years. I've never had any issues claiming any treatments, or any services though them. The online web... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great schemes, staff always very helpful with any questions or any advice asked of them. Payments are always paid promptly. I'd strongly recommend HSF also because of the wide range of practioners... Mehr ansehen
I’ve been really happy with HSF Health Plan and the service I’ve received. Making claims is really easy and straightforward, and whenever I’ve needed to contact customer services, they’ve been helpf... Mehr ansehen
Received the relevant info relating to my query re upgrading my plan and my application was dealt with speedily. Now being online improves service. The manual forms for applying for refund should be... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Kontaktinformationen
Upper Ground 24, SE1 9PD, London, Vereinigtes Königreich
- hsf.co.uk
4.9
Hervorragend
2091 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von HSF Health Plan
Hi Sharon,
Thank you so much for your review! We're delighted to hear about your positive experience with our claims process.
Keeping our forms simple to complete and ensuring you receive clear, timely updates when everything is finalised is a big priority for us. We really appreciate your kind feedback and support!
HSF Health Plan Team
Putting in the online Claim was quick…
Putting in the online Claim was quick and simple.
It got dealt with in a few days.
I have been with HSF for a very long time and have always found them so helpful.
8. September 2026
Antwort von HSF Health Plan
Hi Martina,
Thank you so much for your 5-star review and for your long-standing loyalty to HSF Health Plan! It means so much to us to have supported your healthcare needs over so many years.
We're delighted to hear that you found submitting your online claim so quick and simple, and that your reimbursement was sorted within just a few days. Combining effortless digital claiming with the warm, helpful support you've come to count on is always our top priority.
Thank you once again for your kind words and for being such a valued part of the HSF family!
HSF Health Plan Team
Easy to fill the eform on line
Easy to fill the eform on line, to photograph the recipient and copy on to the eform.
Quick in reply after sending the completed form.
8. September 2026
Antwort von HSF Health Plan
Hi Stephen,
Thank you so much for your 5-star review! We're delighted to hear that you found our online claiming process so smooth and easy to navigate.
We really appreciate your kind feedback and support!
HSF Health Plan Team
I have had to make a few claims over…
I have had to make a few claims over the years for different reasons and never had a problem with them carrying out what it says on the info always paid what I was entitled to and very prompt.
15. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're thrilled to hear that you've had such a consistently positive experience with us over the years.
Complete transparency and reliability are very important to us, so it means a lot to know that you feel our benefit details have always been clear, accurate, and paid out promptly without any hassle.
Thank you again for your continued trust and support in HSF Health Plan!
HSF Health Plan Team
The cover is really great and my claims…
The cover is really great and my claims are always paid really quickly.
28. August 2026
Antwort von HSF Health Plan
Hi Rebecca,
Thank you so much for your 5-star review! We're delighted to hear that you're enjoying your policy and finding the cover so great.
Knowing that your claims are consistently paid out so quickly is fantastic to hear, getting reimbursements back into your account swiftly and without fuss is always a top priority for us.
We really appreciate your feedback and support!
HSF Health Plan Team
Optical claim
Very simple and clear online claim form and promt confirmation of claim receipt
8. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you found our online claim form so simple and clear to navigate.
We really appreciate your feedback!
HSF Health Plan Team
Very prompt response and refund
8. September 2026
Antwort von HSF Health Plan
Hi Sarah,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such a prompt response and quick refund. We truly appreciate your kind feedback and support!
HSF Health Plan Team
Very happy with service
The new on-line system for making a claim is easy to use and payments are made much quicker.
Overall, very satisfied with the service provided.
11. September 2026
Antwort von HSF Health Plan
Hi Margaret,
Thank you so much for your 5-star review! We're thrilled to hear how much you're enjoying our new online claiming system. Knowing that it's delivering a seamless experience and leaving you satisfied with the service means a lot to our team.
Thank you again for your kind feedback and support!
HSF Health Plan Team
service
They provide a good service. Claims are death with promptly and payments made directly into your bank account. When I raised a query with a claim, they got back to me quickly and sorted the issue out.
7. September 2026
Antwort von HSF Health Plan
Hi Anne,
Thank you so much for taking the time to share your review! We're delighted to hear that you've had such a positive experience with HSF Health Plan.
It's great to know that your claims were handled promptly, with direct-to-bank payments keeping things simple and hassle-free for you. We're also glad our team was able to get back to you quickly to resolve your query, helpful customer support whenever questions arise is at the very heart of what we do.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Michelle,
Thank you so much for your 5-star review! We're delighted to hear that you found our online claiming process so easy to follow and that your claim was handled so promptly. We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Tony,
Thank you for your 5-star review! We're delighted to hear that your claim was dealt with so promptly.
Getting reimbursements processed quickly and seamlessly so our members aren't left waiting is always a top priority for us. We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Lisa,
Thank you so much for your 5-star review! We're delighted to hear that you find your health plan excellent and well worth the money.
We really appreciate your kind feedback and support!
HSF Health Plan Team
They say you find out how good a plan…
They say you find out how good a plan is, when I made my first claim.
They were incredible helpful and the whole process was very easy. ☺️
14. September 2026
Antwort von HSF Health Plan
Hi Stephen,
Thank you so much for your lovely 5-star review! We completely agree that making your first claim is the true test of a health plan, so we're absolutely delighted to hear that we passed with flying colours.
Thank you for placing your trust in HSF Health Plan, we're so glad to have you with us!
HSF Health Plan Team
Very professional and claims are paid…
Very professional and claims are paid quickly with variety of services to claim from. Very happy I took the health plan and will continue for the foreseeable future.
14. September 2026
Antwort von HSF Health Plan
Hi there,
Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear how happy you are with your health plan and that you intend to stay with us for the foreseeable future.
We really appreciate your kind words and look forward to supporting your health and wellbeing for many years to come!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Pauline,
Thank you so much for your 5-star review! We're delighted to hear that you find your plan to be such great value for money and that you're enjoying our service. We really appreciate your kind feedback and support!
HSF Health Plan Team
Speedy processing
Always promp in processing claims, never had any issue, love that you can do it all online now. Only concern is my membership used to be corporate, i benefited from a good monthly premium. Now Ive retired its much more expensive, had to downgrade my policy. Otherwise it would be 5 stars. I believe you should benefit from cheaper premiums after retirement. Especially if your a long term policy holder. 45 years ive been a customer.
7. September 2026
Antwort von HSF Health Plan
Hi Anne,
First and foremost, we are deeply grateful for your loyalty over all these decades, and we're so glad to hear that you love our online portal and have always enjoyed prompt, trouble-free claims.
We also truly appreciate your honest feedback regarding your transition from a corporate scheme to an individual plan upon retirement.
Providing fair, accessible health cover for our retired policyholders is something we care deeply about, and we take feedback like yours very seriously as we evaluate our plans. If you ever want to review your policy to make sure your current cover is giving you the absolute best value for your day-to-day healthcare needs, our friendly team is always here to help on the phone or by email.
Thank you once again for being such a valued part of the HSF family for 45 years!
HSF Health Plan Team
Antwort von HSF Health Plan
Hi Caroline,
Thank you for your 5-star review! We're delighted to hear that you're enjoying your HSF Health Plan.
We completely understand how important it is to know exactly how your plan year works and when your benefit balances reset so you can budget for your healthcare with confidence. You can easily check your plan start date and remaining balances anytime through your online account.
If you'd ever like a quick, personalised breakdown of your scheme details, please don't hesitate to give our friendly team a call or send us an email, we'd be more than happy to explain how everything works for your policy!
Thank you again for your feedback and support!
HSF Health Plan Team
Fast effective service
Fast effective service. My only problem was that one of my receipts was not paid
11. September 2026
Antwort von HSF Health Plan
Hi Elizabeth,
Thank you for taking the time to share your feedback! We're glad to hear that you experienced fast and effective service with us overall.
We're sorry to hear that one of your receipts wasn't paid, and we would love to help clarify what happened.
Please feel free to get in touch with our customer support team directly by phone or email with your claim details. A member of our team will be more than happy to look into this for you and explain. We're always here to help!
HSF Health Plan Team
Easy to sort and done quickly
9. September 2026
Antwort von HSF Health Plan
Hi Paul,
Thank you for your 5-star review! We're delighted to hear that you found everything so easy to sort out and that your claim was processed so quickly. We really appreciate your feedback and support!
HSF Health Plan Team
The online portal is good not great but…
The online portal is good not great but makes life so much easier than downloading, printing, signing and posting a form. The money was paid faily quickly with no issues. The only improvement I would like to see very quickly is the date your 1 year resets so you can budget effectively.
4. September 2026
Antwort von HSF Health Plan
Hi Melecia,
Thank you so much for your 5-star review and for taking the time to share such valuable feedback! We're delighted to hear that our online portal has made claiming so much easier for you, saving you the time and hassle of printing and posting paper forms, and that your payment arrived quickly without any issues.
Thank you again for your feedback and support!
HSF Health Plan Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.