Glasses came slightly sooner than expected which is great! The only bad thing about the package was the rather unpleasant smell that came from the glasses case. Other than that I had/have no issues! I... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased this item on June 24th, and currently it is July 25th. I contacted support on July 16th who responded quickly- explaining and supplying a screenshot stating it was stuck in customs on July 2... Mehr ansehen
Unternehmen hat geantwortet
I looked for a good quality titanium frame and came across hpglasses website. I wasn't sure whether this is a legit business. Lison served me well, she answered all my question but i still worried i w... Mehr ansehen
They have amazing customer service, and an even better product. Their frames and lenses were a great price. Plus, hot take here, they seem like better quality than my Raybands which I'm replacing. Sh... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HITOMI PLANET stands for the planet of the eyes. Use the brightest eyes to explore and discover the splendor of life. Discover the breathtaking wonders of life with HITOMI PLANET, where the brightest eyes are your window to explore.
Kontaktinformationen
Tianhe District, 510665, GuangZhou, China
- +8613590644500
- hello@hpglasses.com
- hpglasses.com
4.0
Gut
35 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
No issue at all!
No issue at all! Smooth experience with great communication. Went above and beyond.
8. Dezember 2025
Ordered three pairs of glasses and I am…
Ordered three pairs of glasses and I am very happy with the quality and service. The glasses are well made and high quality. They included the proof that the lenses were Zeiss. Web site chat is an actual person and very responsive, helping me through the ordering process and getting the lens type and PD correctly entered. For a fraction of the price I was able to get glasses similar to designs that would cost well over $500 each. It took me about two weeks to get the order but the savings and quality made it worth the wait
5. Dezember 2025
Very helpful service
Very helpful service. And answered all of my questions. Glasses were also great.
4. Dezember 2025
slow delivery
13. Oktober 2025
Amazing!!!
21. September 2025
Great quality and lens are extra nice
Great quality and lens are extra nice. Highly recommended!!
5. September 2025
Great communication about the order
Great customer service and cool frames. Super happy with the communication
6. August 2025
Best online glasses experience
Very professional and helpful in answering all my queries. They make ordering online so easy and have many options of quality frames and lenses. Even my complicated request for gradient tints and changes of lenses sizes with custom back faceting on the back of the lens was met with perfection. I even order two extra frames for my daughter because of their friendly and professional service and after two weeks, I also place a second order.
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Hpglasses
Thank you for your review.
Working with you is one of the few challenging experiences we have. From custom lenses to processing frames, the whole process is full of challenges. This is how we achieve what we both want.
Best place to get high quality glasses!
I rarely leave reviews but this business went above and beyond to perfect my glasses! I got a pair of high quality titanium glasses with lenses for a fairly decent price that's cheaper than getting them at an optometrist in the US with insurance. They helped me every step of the way in helping me pick my glasses, lenses I should get, and updated me on when they were making it and shipping it out. It was all done in a timely manner. I'm in love with my new glasses! These are so durable and high quality. Customer service is always responsive and they reply back to you in a timely manner. They're super nice and professional. I can't recommend this store enough. I will be a repeat customer in the future!
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Hpglasses
Hey gorgeous !
Just showed your review to the team and – chef's kiss 👌 The way those titanium frames highlight your style? Perfection! No wonder everyone's asking "Who's that stunning client?" 😍
Seriously though, helping style-savvy customers like you find perfect glasses is why we love our job!
XOXO,
Your hype squad at HPglasses.
Very nice service
Very nice service, high speed delivery, the glasses are so beautiful, I love it!!
29. September 2024
Bewertung ohne vorherige Einladung
High quality frame with custom made Lens.
I looked for a good quality titanium frame and came across hpglasses website. I wasn't sure whether this is a legit business. Lison served me well, she answered all my question but i still worried i was being scammed. I decided to order and took a risk. I made a custom order for sunglasses. Lison promised me to deliver within 2 weeks. I have received my glasses high quality frame and follow my power prescription less than 2 weeks. Thank you hpglasses especially to Lison for your excellent services. Definitely i will order from hpglasses again. This is legit business with high quality items. Thank you
19. September 2024
Bewertung ohne vorherige Einladung
Frame and lenses are excellent quality
I ordered a pair of frames and lenses from this company without knowing what to expect. The frame has a high quality build and are as described on the website. The lenses are made of optical resin and have a high abbe value and a hydrophobic coating. Customer service reached out to me almost immediately and answered all my questions providing tracking as soon as it was available.
I would purchase from HPglasses again.
Product ordered: Titanium Magnetic clip-on aviator optical glasses with bonus sunglasses clip - EO-9906 in gun silver.
Lenses 1.74 because I have a high Rx.
14. September 2024
Bewertung ohne vorherige Einladung
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