I have used this company twice now through tik tok shop and both times the order is saying dispatched.and when you ask them.they always bla.e evri for the delay of not picking it up.on time this is to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delivery much overdue and still waiting. They don’t respond to complaints of non delivery. They mislead on prices by not quoting an additional VAT charge on delivery! Am removing Homevibe from my... Mehr ansehen
Unternehmen hat geantwortet
I am totally annoyed with this company I ordered a duvet set grey with unicorns on paid 17.98 inclusive of postage they did reply telling me lost in transit offered refund or send again I took send ag... Mehr ansehen
Bought some luxury jumbo Egyptian cotton bath sheets which took over 2 weeks to arrive. To be fair as soon as I emailed they got them sent the next day however when I opened said luxury bath sheets th... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Wish I had read these before ordering
Wish I had read these before ordering. I bought a heated gillet for a Christmas present and have just found out it doesn't work. Really disappointed, obviously only finding out now - 3 months later- I won't be able to claim or replace. Just wish the recipient had told me before.
Do not deal with this company
ordered a double sheet duvet & Pillows (Teddy fluffy style) in December I only received a sheet, This company ignored all my e-mails. I tried to resolve through Pay pal but home vibe sent a proof of delivery, the small parcel could not contain all the items so left out of pocket. Do not deal with this company
NO CUSTOMER SERVICE OR INTEGRITY
I ordered an item from this Company, and have been trying to expedite delivery.
I am getting absolutely ZERO response to my communications.
I wish I had looked at the reviews prior to order placement, as there is a common theme of lack of integrity and credibility.
The item is way overdue from the stated delivery promise.
Don't trust this company
I ordered the items since November and until now I haven't got them. I'm not very happy with how they dealt with my query .Don't trust this company because you're just wasting your money,God knows if you can get refunded in the future
I ordered a black five fin oil radiator…
I ordered a black five fin oil radiator and received a white mini oil filled radiator. I have contacted the company three times via message and emails and to date have had no response. I would definitely avoid this company at all costs.
Avoid this company like the Coronavirus!
Delivery much overdue and still waiting. They don’t respond to complaints of non delivery. They mislead on prices by not quoting an additional VAT charge on delivery! Am removing Homevibe from my list of on-line purchasers Wouldn’t touch them with a barge pole. Caveat Emptor: they are not a company with any integrity!

Antwort von Homevibe
AVOID THESE FRAUDSTERS / What a terrible company
What a terrible company! I’ve emailed them on several
occasions and to date I have not received an answer to my query. Furthermore, I have still not received the paid for item. DO NOT USE THIS COMPANY, THEY ARE TERRIBLE. They take your money and don’t send the item. I will be reporting them to trading standards and because I live near them, I will be visiting them to get my money back. AVOID THIS COMPANY AT ALL COST! THEY ARE USELESS AND ARE NOTHING MORE THAN FRAUDSTERS!

Antwort von Homevibe
Terrible Customer Service
Terrible customer service I have emailed them 4 times without so much as one reply. The item was a Christmas present I ordered a small and was sent a 3XL so all I want to do is send it back and get my correct order

Antwort von Homevibe
Wouldn't even give one star
Wouldn't even give one star! Shocking customer services. Ordered towels, had to chase where they were. Gave my details over twice before they arrived. Want to return them as shocking quality. Have emailed their precious email and still no further forward. Have tried all avenues and got no where!!!! Avoid this company

Antwort von Homevibe
Lost in transit!
Ordered an item in October. November still not received so mailed and text the company, was told I would get a refund as the item has been lost in transit and I would get a refund
14 days later I’m still waiting that refund
I have now passed this on to my bank
Use at your own peril!!

Antwort von Homevibe
Ordered towels in March for £19.9919.99
Ordered towels in March for £19.99, it is now December and still nothing.
Contacted them several times and was just fobbed off.
Utter, utter SCAMMERS!
AVOID, AVOID, AVOID!!!!!

Antwort von Homevibe
Ugh !! Don't waste your hard earned cash!
Ordered item after 2 weeks still not delivered, after promising 2 to 3 days for delivery, contacted on numerous occasions, always the same reply, "thank you for you patience, item will arrive in 2-3 days, still waiting, sent mail complaining, no reaction, in my opinion, is NOT to support this so called company, very unreliable !!!!

Antwort von Homevibe
Please don't order from this company…
Please don't 9rder from this company you have to pay for returns which costs more than the item I haven't received my second parcel I can't afford to lose the money and items are cheap and tacky so save your money

Antwort von Homevibe
RUBBISH COMPANY UPDATE
What a waste of time and money I dont think they have the goods in the first place to sell and you keep getting told "lost in transit"RUBBISH COMPANY came good, and in the end, SHANON a very helpful customer sales agent sorted the problem out although not the colour ordered an alternative was delivered which I was very pleased with

Antwort von Homevibe
Avoid scammers
Twice I have ordered and twice no items, no reply to messages to their customer contact email or phone number. Only reply received was when we initiated resolution via PayPal.
They asked if I wanted items as my order was "lost in transit" asked for proof it was lost in transit as I had not received any tracking and they auto refunded - obviously a total lie if they can not provide proof of order being sent.
Would not recommend if we could rate as a minus we would!

Antwort von Homevibe
Zero Customer Service
Ordered a bbq months ago. Never delivered despite many promises no refund. Our credit card company has now refunded us and will be pursuing Home Vibe themselves.
Avoid at all costs

Antwort von Homevibe
I ordered an extendable hose on the…
I ordered an extendable hose on the 28th July £20 still not received it. Have emailed company at least 6 times and I have been offered a refund but have still not received it. Do not buy from this company they are a scam. Customer service is very poor.

Antwort von Homevibe
I ordered 3 pug dovet cover sets weeks…
I ordered 3 pug dovet cover sets weeks ago still not arived and phoned and emailed but no reply also left message on phone still no reply do not buy I paid £50 for the duvet sets 😢

Antwort von Homevibe
Great company
I had great customer service, I ordered a light them seen a pack of 2 lights, I emailed homevibe to ask them to cancel and change to the 2 pack, this was done very quickly and I am delighted with the service I received
This company is absolutely useless
This company is absolutely useless , I ordered 2 king size cream fitted sheets in July , I received 1cream double sheet which has marks on it seen through the plastic cover , they contacted me for proof which I sent them , they then offered white which I accepted , still no delivery , I contacted Groupy who contacted Home Vibe who replied saying my purchase was delivered but it was the wrong size and amount , I’m now contacting Groupy and Home Vibe again , not able to speak to anyone .

Antwort von Homevibe
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.






