Homevibe Bewertungen 

381
•
TrustScore 1 von 5

1.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I have used this company twice now through tik tok shop and both times the order is saying dispatched.and when you ask them.they always bla.e evri for the delay of not picking it up.on time this is to... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Delivery much overdue and still waiting. They don’t respond to complaints of non delivery. They mislead on prices by not quoting an additional VAT charge on delivery! Am removing Homevibe from my... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I am totally annoyed with this company I ordered a duvet set grey with unicorns on paid 17.98 inclusive of postage they did reply telling me lost in transit offered refund or send again I took send ag... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Bought some luxury jumbo Egyptian cotton bath sheets which took over 2 weeks to arrive. To be fair as soon as I emailed they got them sent the next day however when I opened said luxury bath sheets th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

1.1

Ungenügend

TrustScore 1 von 5

381 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.1

Alle Bewertungen

(381)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Wish I had read these before ordering

Wish I had read these before ordering. I bought a heated gillet for a Christmas present and have just found out it doesn't work. Really disappointed, obviously only finding out now - 3 months later- I won't be able to claim or replace. Just wish the recipient had told me before.

14. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not deal with this company

ordered a double sheet duvet & Pillows (Teddy fluffy style) in December I only received a sheet, This company ignored all my e-mails. I tried to resolve through Pay pal but home vibe sent a proof of delivery, the small parcel could not contain all the items so left out of pocket. Do not deal with this company

9. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

NO CUSTOMER SERVICE OR INTEGRITY

I ordered an item from this Company, and have been trying to expedite delivery.
I am getting absolutely ZERO response to my communications.
I wish I had looked at the reviews prior to order placement, as there is a common theme of lack of integrity and credibility.
The item is way overdue from the stated delivery promise.

13. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't trust this company

I ordered the items since November and until now I haven't got them. I'm not very happy with how they dealt with my query .Don't trust this company because you're just wasting your money,God knows if you can get refunded in the future

20. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid this company like the Coronavirus!

Delivery much overdue and still waiting. They don’t respond to complaints of non delivery. They mislead on prices by not quoting an additional VAT charge on delivery! Am removing Homevibe from my list of on-line purchasers Wouldn’t touch them with a barge pole. Caveat Emptor: they are not a company with any integrity!

22. Dezember 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

AVOID THESE FRAUDSTERS / What a terrible company

What a terrible company! I’ve emailed them on several
occasions and to date I have not received an answer to my query. Furthermore, I have still not received the paid for item. DO NOT USE THIS COMPANY, THEY ARE TERRIBLE. They take your money and don’t send the item. I will be reporting them to trading standards and because I live near them, I will be visiting them to get my money back. AVOID THIS COMPANY AT ALL COST! THEY ARE USELESS AND ARE NOTHING MORE THAN FRAUDSTERS!

25. November 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

Terrible Customer Service

Terrible customer service I have emailed them 4 times without so much as one reply. The item was a Christmas present I ordered a small and was sent a 3XL so all I want to do is send it back and get my correct order

4. Dezember 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

Wouldn't even give one star

Wouldn't even give one star! Shocking customer services. Ordered towels, had to chase where they were. Gave my details over twice before they arrived. Want to return them as shocking quality. Have emailed their precious email and still no further forward. Have tried all avenues and got no where!!!! Avoid this company

1. Dezember 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

Lost in transit!

Ordered an item in October. November still not received so mailed and text the company, was told I would get a refund as the item has been lost in transit and I would get a refund
14 days later I’m still waiting that refund
I have now passed this on to my bank
Use at your own peril!!

16. Oktober 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

Ordered towels in March for £19.9919.99

Ordered towels in March for £19.99, it is now December and still nothing.
Contacted them several times and was just fobbed off.
Utter, utter SCAMMERS!
AVOID, AVOID, AVOID!!!!!

5. März 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

Ugh !! Don't waste your hard earned cash!

Ordered item after 2 weeks still not delivered, after promising 2 to 3 days for delivery, contacted on numerous occasions, always the same reply, "thank you for you patience, item will arrive in 2-3 days, still waiting, sent mail complaining, no reaction, in my opinion, is NOT to support this so called company, very unreliable !!!!

10. November 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

Please don't order from this company…

Please don't 9rder from this company you have to pay for returns which costs more than the item I haven't received my second parcel I can't afford to lose the money and items are cheap and tacky so save your money

8. November 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

RUBBISH COMPANY UPDATE

What a waste of time and money I dont think they have the goods in the first place to sell and you keep getting told "lost in transit"RUBBISH COMPANY came good, and in the end, SHANON a very helpful customer sales agent sorted the problem out although not the colour ordered an alternative was delivered which I was very pleased with

7. November 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

Avoid scammers

Twice I have ordered and twice no items, no reply to messages to their customer contact email or phone number. Only reply received was when we initiated resolution via PayPal.
They asked if I wanted items as my order was "lost in transit" asked for proof it was lost in transit as I had not received any tracking and they auto refunded - obviously a total lie if they can not provide proof of order being sent.
Would not recommend if we could rate as a minus we would!

31. Oktober 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

Zero Customer Service

Ordered a bbq months ago. Never delivered despite many promises no refund. Our credit card company has now refunded us and will be pursuing Home Vibe themselves.
Avoid at all costs

15. Oktober 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

I ordered an extendable hose on the…

I ordered an extendable hose on the 28th July £20 still not received it. Have emailed company at least 6 times and I have been offered a refund but have still not received it. Do not buy from this company they are a scam. Customer service is very poor.

28. Juli 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 1 von 5 Sternen

I ordered 3 pug dovet cover sets weeks…

I ordered 3 pug dovet cover sets weeks ago still not arived and phoned and emailed but no reply also left message on phone still no reply do not buy I paid £50 for the duvet sets 😢

23. August 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

Bewertet mit 5 von 5 Sternen

Great company

I had great customer service, I ordered a light them seen a pack of 2 lights, I emailed homevibe to ask them to cancel and change to the 2 pack, this was done very quickly and I am delighted with the service I received

29. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company is absolutely useless

This company is absolutely useless , I ordered 2 king size cream fitted sheets in July , I received 1cream double sheet which has marks on it seen through the plastic cover , they contacted me for proof which I sent them , they then offered white which I accepted , still no delivery , I contacted Groupy who contacted Home Vibe who replied saying my purchase was delivered but it was the wrong size and amount , I’m now contacting Groupy and Home Vibe again , not able to speak to anyone .

18. Juli 2022
Bewertung ohne vorherige Einladung
Homevibe-Logo

Antwort von Homevibe

Hello,

We are sorry you feel this was about our service, could you please email us via homevibecs@gmail.com and we will gladly assist you with your issue.

Our customer service team are working around the clock to assure a satisfactory and honorable service, our response time is around 48-72 hours during peak season.

We look forward to assisting you.

Many thanks for your patience.

Kind regards, HomeVibe

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