I have used this company twice now through tik tok shop and both times the order is saying dispatched.and when you ask them.they always bla.e evri for the delay of not picking it up.on time this is to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delivery much overdue and still waiting. They don’t respond to complaints of non delivery. They mislead on prices by not quoting an additional VAT charge on delivery! Am removing Homevibe from my... Mehr ansehen
Unternehmen hat geantwortet
I am totally annoyed with this company I ordered a duvet set grey with unicorns on paid 17.98 inclusive of postage they did reply telling me lost in transit offered refund or send again I took send ag... Mehr ansehen
Bought some luxury jumbo Egyptian cotton bath sheets which took over 2 weeks to arrive. To be fair as soon as I emailed they got them sent the next day however when I opened said luxury bath sheets th... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I am now onto trading standards about…
I am now onto trading standards about this company after reading all the comments and also been a victim, a family member who actually works for trading standards has also read all this information on trust pilot, to many off us who have lost money a really bit of good news the family member has forwarded this to rip of britian a tv programme, they have read reviews, now the best news ever they are contacting me over my order I never received
HomeVibe is a nightmare
HomeVibe is a nightmare. Shoddy products, advertised incorrectly, bought bath sheets as per advert, to then find out they're bath towels, zero accountability, and atrocious customer service. Save your time and money, steer clear of this mess.
The WORST of the WORST!
The WORST of the WORST!! I think Amazon should just ban them!
We ordered 3 clothing airers from them 2 weeks ago and to date, we have not yet received them. They are a SCAM!!!
Have not received goods ordered and…
Have not received goods ordered and paid first excuse did not have colour I requested then told lost in transit got a case number from Wowcher then had an email from HomeVibe requested a refund still nothing not replying to emails or phone messages steer clear
No contact from customer services. till awaiting response from customer…
Still awaiting response from customer services three months after my initial contact via email. Seems they are ignoring me because I have asked for my money returning due to poor quality goods.
Absolute scam of a company they take…
Absolute scam of a company they take your hard earned money and then renege on the deal I paid for an item which was to be a Christmas present it didn't arrive and when I enquired they eventually told me that it was out of stock and that I would recieve a refund within 3-5 working days I placed the order in early December I am still waiting on the 18th January avoid this band of bandits at all costs.
Absolute joke
Absolute joke. Took payment for item several emails and still no refund. Disgusting company. Do not buy from them. Still no refund despite them saying item was missing on their side. Never ever again total rip off
I ordered an electric bubble bazooka…21724
I ordered an electric bubble bazooka gun on the 30th October. Standard shipping (5-7 working days). I did not realise that it was being shipped from goodness know where. I was under the impression it was coming from Nuneaton. I have emailed and left a message on the answer machine. Still have not received a response. I would now prefer to have a refund but how. I would never use this company again.
I found this company a few months ago…
I found this company a few months ago through Chloe Ferry advertising it I've ordered about 4 times always received my order on time the products are amazing. My 5th order that I placed last week has taking a little longer to cone but its arriving today as contacted them and Spoke with Elizabeth which was a great help and she couldn't apologise enough. Thank you Elizabeth Xx. It's that time of the year when all deliveries will be delayed as company's will be probably getting twice or third the amount of extra orders x I'd highly recommend this company xx
I pay for item last Sunday
I pay for item last Sunday. I paid £6 for delivery it said one, two days it’s now a week later.
I’ve emailed them and had no reply.
I tried to look on their instagram page and for some reason won’t load?.
I found this because CHLOE FERRY is advertising it. I’ve seen nothing but bad reviews. I hope I can resolve this issue
I CANNOT UNDERSTAND THIS COMPANY.WHEN…
I CANNOT UNDERSTAND THIS COMPANY.WHEN YOU ORDER DIRECT FROM THEM YOU NEVER RECEIVE THE ORDER!!!YET IF YOU ORDER FROM GO GROOPIE,THE ORDER ARRIVES OKAY.WOULD NOT ORDER FROM THEM DIRECT AGAIN..
It's a scam!!!!!!
Never got what I ordered can not ring them no such number its a scam I'm letting my bank deal with them now. My advice is never buy anything from them. This is a scam don't get ripped off!!!! If I can find out where they are based they will be getting a visit they don't want!!!!!!
Would give this minus 5 if could Towels…
Would give this minus 5 if could Towels sent to me supposedly 06/06/23 did not arrive Sent some more out not arrived Had enough want my money back worst firm ever had planned to use it again but no way
the company
In conclusion, my experience with them left me thoroughly impressed and completely satisfied. Their exceptional customer service, characterized by attentive representatives, proactive communication, patience, efficiency, professionalism, and friendliness, sets a new standard for excellence. I wholeheartedly recommend this company to anyone in need of outstanding service. They have certainly won my loyalty, and I look forward to engaging with them in the future
The staff were very friendly when…
The staff were very friendly when ordering and my order came really quick. Will be ordering again
Great shop!
Ordered from this place multiple times now, quick delivery and top quality items.
Communication from the staff is also very good
I will continue to order regularly
Great customer service
Great customer service. My order was delayed and the rep attended to my email quickly and had it resolved. They sent another one asap.
Would give minus 5 stars if i could
Unfortunately can't rate any lower than a 1 as this company deserves a negative! Not that they will pay any attention to this or any other negative reviews they receive, as long as they take your hard earnt money thats all they care about. Customer service is non existent and trying to get them to answer a simple question is harder than finding the proverbial needle in a haystack. I don't tend to bother leaving reviews as i don't read others but i really wish i had done my homework on these modern day crooks, AVOID AT ALL COSTS, YOU CAN PROBABLY FIND WHAT YOU NEED ANYWHERW ELSE BUT HOME VIBE!!!! Absolute disgraceful company, the CEO should be ashamed
Avoid at all cost
Avoid at all cost! I ordered a multi tier shoe rack, stated be delivered in 5 working days, after two weeks I emailed them to get a reply it will be with me in 3-5 days, three weeks since that reply nothing received and 3 emails they haven't replied too. You probably get better products from pound shops. And most likely a better customer service.
This company does not deserve 1 star
This company does not deserve 1 star. I wish I had read these reviews before I placed my order. I ordered a car frost protector cover 2 months ago. After 3 weeks of not receiving it I contacted them by email, no response. After several emails they replied claiming it must be lost and they would send another out to reach me within 5 working days. A month later I am still waiting. I have twice asked for a full refund as the item is of no use now, no response. Strongly recommend you do not use this fraudulent company.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







