The repair company did a great job identifying and repairing the fix for my water heater. They were respectful and attentive. I did have an issue with waiting weeks for them to come out to my ho... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
HomeServe Team, Thank you for your rapid response in helping resolve our main line water break and thank you for connecting us with C&C Mechanical Plumbing. They did an incredible job. I appreciate y... Mehr ansehen
This is in reference to the people who were sent out from K & S plumbing. They come out and communicate with you, and I have not been disappointed with their explanations, or the service they provide.... Mehr ansehen
Great Service any issues or service I needed they sent some one out to fix it. The customer service is great they resolved any issue and answered questions about my policy with no issue. I love that y... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Kontaktinformationen
45 Glover Avenue, 06850, Norwalk, Vereinigte Staaten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4.7
Hervorragend
12'198 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von HomeServe USA
We're glad we were responsive and completed the work quickly. Thank you!
The assigned worker was great ,you…
The assigned worker was great ,you could tell he knew what he was doing . Very nice gentlemen
9. Juni 2026
Antwort von HomeServe USA
We're so glad our team member was great and knowledgeable. We appreciate your positive feedback!
Technition is very knowledgeable and…
Technition is very knowledgeable and professional. He arrives on time and did repair very well.
9. Juni 2026
Antwort von HomeServe USA
We're so glad our technician was knowledgeable, professional, and completed the repair well. We appreciate your feedback.
Excellent and great problem resolution…
Excellent and great problem resolution of our water heater problem! Thank you so much for the great service!
9. Juni 2026
Antwort von HomeServe USA
We're happy to hear we provided excellent service and resolved your water heater problem. Thank you for your kind words!
Everything went great no hassles just…
Everything went great no hassles just resolution. Homeserve is a great company.
9. Juni 2026
Antwort von HomeServe USA
We're so glad everything went great and we could provide a hassle-free resolution. Thank you for your positive feedback!
They explained how the system works and…
They explained how the system works and very courteous and made sure everything was correct and clean everything up at the end the service was great
6. Juni 2026
Antwort von HomeServe USA
We're so glad we could explain the system clearly and ensure everything was correct. We appreciate you recognizing our courteous service and cleanup!
Antwort von HomeServe USA
We are so glad our team provided a fast, professional, and excellent experience for you!
Homeserve is no good
Your policy excludes all major component of A/C Unit. I will be informing everyone one that I know to select another company for coverage. Your coverage is shitty. Policy will be canceled once i get another policy activated.
9. Juni 2026
Antwort von HomeServe USA
We appreciate your feedback regarding your A/C unit coverage. We are reviewing your concerns to improve our policies.
Antwort von HomeServe USA
We are glad you had a positive experience. Your feedback is truly valued by us.
Antwort von HomeServe USA
Thank you for your positive feedback!
Great service request process to…
Great service request process to completion. Done smoothly.
8. Juni 2026
Antwort von HomeServe USA
We're glad our service request process was smooth from start to finish. We appreciate it.
Antwort von HomeServe USA
We're glad we could help and get things running for you!
Home Serve Sucks!
Have an issue that was caused by one of their plumbers that has never been resolved and now claim they don't cover the plumbing vent pipe they broke long ago that needs to be repaired.
9. Juni 2026
Antwort von HomeServe USA
We are sorry to hear about this unresolved issue. We are committed to addressing your concerns and will investigate this promptly.
Antwort von HomeServe USA
We're so pleased you had excellent service!
Kitchen Range Oven
Mr. Johnson is extremely knowledge and professional! We have been using his company for 28 years.
8. Juni 2026
Antwort von HomeServe USA
We are so glad to hear about your long-standing positive experience with us. Thank you for your continued loyalty!
I had service done on 6/6/2026 it was…
I had service done on 6/6/2026 it was educational and beneficial. Everything was taken care of. Victor thanks again. Levaugn Singleton
6. Juni 2026
Antwort von HomeServe USA
We're so glad to hear your service was educational and beneficial! We appreciate your kind words.
Great job from everyone involved
Great job from everyone involved. Home Serve is a very good service organization
5. Juni 2026
Antwort von HomeServe USA
We're glad everyone involved did a great job. We appreciate your positive feedback!
the reaction time was short and the the…
the reaction time was short and the the service was very precise and professional. issues was solved and I am observing the functioning of the equipment
9. Juni 2026
Antwort von HomeServe USA
We're happy to hear our reaction time was short and the service was precise and professional. We appreciate you noting the issue was solved!
Positive
Positive: Tech was good. He fixed our small problem and showed us how to fix it on our own in the future.
Negative: We had no use of our kitchen sink for an entire day.
9. Juni 2026
Antwort von HomeServe USA
We're glad our technician provided excellent service and helpful tips. We regret the inconvenience of your kitchen sink being out of commission.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.