Holiday Architects Bewertungen 

895
TrustScore 5 von 5

5.0

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We recently returned from an amazing trip to Zimbabwe and South Africa. The trip, booked with Lisa went smoothly from the first conversation. All hotels were excellent as was the transport and guides.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Once again Holiday Architects created us a fabulous itinerary. This time it was Peru. The range and diversity of the schedule meant we really made the most of the time we had there. We loved all their... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lisa Jankus-Scott arranged our two-week holiday in Sri Lanka which was full of unforgettable memories and many highlights. We stayed in seven hotels across our stay and each were unique and excee... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our first holiday to Japan was planned with attention to every detail. Fenton went above and beyond to make our trip truly memorable. He had first hand knowledge of where to be and what to avoid. The... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reiseanbieter

Vom Unternehmen geschrieben

Since launching in 2010 Holiday Architects has set out to really listen to our clients – we get to know you, we get to know your travel needs and we design the perfect holiday to match. By operating in this manner, and avoiding the standard off-the-shelf packages offered by many other travel companies, we’ve become one of the fastest-growing and most-trusted tour operators in the UK. Underpinning all of this is the expertise of our team: each committed to servicing their specialist destination, backed up with a dedicated country website packed full of unique hotels, quirky excursions and engaging holiday suggestions. Every one of our team has visited their destination many times (often even lived there), has many years’ experience in the travel industry and is carefully chosen to fit with our friendly and helpful team culture. This means when discussing your travel plans, you’ll have the peace of mind that you’re not only speaking to a genuine expert but a real person who cares about you and your holiday. We believe we are better than anyone else at listening to your travel aspirations and turning them into perfectly designed holidays, but of course that is not always easy to substantiate, which is why we were extremely proud in 2019 to be named Wanderlust magazine’s ‘Top Tour Operator of the Year’, for the second year running, gaining a 100% satisfaction rating from their readers. Competition at these awards is fierce, so winning brings us a great deal of pleasure and pride as it means we have lots of very happy clients!


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5.0

Hervorragend

TrustScore 5 von 5

895 Bewertungen

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5.0

Alle Bewertungen

(895)

139 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Magical Cambodia

We have just returned from the most amazing holiday to Cambodia. Lisa was brilliant and organised everything for us, we stayed in four different hotels and they were all perfect. The in resort guides and drivers were so friendly and full of information.I would highly recommend holiday architects and will be booking wirh them again. As for Cambodia we all fell in love a magical place with the friendliest people.

15. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely scam of a company

Absolutely scam of a company. DO NOT TRUST. THEY WILL ROB YOU OF YOUR MONEY AND THEN SAY THEY CANT REFUND YOUR OWN MONEY.

12. November 2025
Bewertung ohne vorherige Einladung
Holiday Architects-Logo

Antwort von Holiday Architects

Thank you for bringing this to our attention. We are very sorry to hear about your experience.

Holiday Architects is a small, UK-based travel company specialising in tailor-made holidays. Unfortunately, we have recently become aware that our company name is being impersonated by scammers using fake websites and WhatsApp/Facebook accounts. These scams typically involve fraudulent “remote job” offers that ask individuals to send money in order to complete data-entry tasks. If this is the reason for you leaving your review on Trust Pilot, then we would like to confirm that Holiday Architects does not offer remote working and would never ask for payment as part of any recruitment process. Our only legitimate website is www.holidayarchitects.co.uk. Any other websites or accounts using our name are not connected to us. While we are actively reporting impersonation where we can, we unfortunately have no control over these criminal activities.

If you have left your review for a different reason, please do contact us so we can discuss any issue directly with you.

Andrew Hunt
Founder / CEO

Bewertet mit 5 von 5 Sternen

Top company ,well done Dawn and top destination

Never been on a holiday which included various hotels and accommodations before.
Discussed various options and ideas with Dawn and she made up a suggested itinerary.
We amended it a couple of times and at one point i was going to cancel one of the trips but she persuaded me otherwise and i am glad she did.
Everything went like clockwork and every accommodation had its own unique charm and quality.
All drivers arrived at least 15 minutes before time which saves all stress.
Costa Rica an amazing place and even the drives between places were entertaining,imformative and beautiful.
Thankyou Dawn ,one of my top 3 holidays in my life and the best with just my wife.

22. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Trip To South Africa

Trip To South Africa

A friend suggested speaking to Holiday Architects to help organise our trip to South Africa. We were put in touch with Catherine Williams who, very quickly, understood what we wanted from the trip and put together what turned out to be an ideal package for us. All the boutique hotels booked for us were superb as were the timescales in each area and the suggestions about activities and restaurants. We will certainly choose them again.

27. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastically organised trip

Rebecca Dodds organised me the most fantastic holiday in Sri Lanka
She really listened to what I liked and wanted and tailored my holiday accordingly. And whilst there when I had a change of plan she went the extra mile to accommodate a detour
The hotels were just my kind of place. The organisation of the whole trip was second to none. Would recommend holiday architects and certainly Sri Lanka too

15. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A fantastic Costa Rica experience

Our expectations were exceeded on this amazing trip around Costa Rica. Louise listened to what was important and customised our itinerary to include wonderful hotels/lodges in a number of fabulous locations. Expert guides introduced us to the stunning wildlife and we saw so much up close. Add to that dazzling scenery and such friendly people, it was another perfect holiday organised by Holiday Architects.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Vietnam holiday

Fenton and the team at HA organised an excellent holiday in Vietnam for us. They listened to our ideas and gave helpful and informative advice in shaping our itinerary. Their knowledge and experience of the country was extremely valuable. The local team in Vietnam couldn’t have been more helpful. I would thoroughly recommend HA.

29. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We have just returned from a holiday to…

We have just returned from a holiday to Sri Lanka & The Maldives. Dawn organised the trip for us which met all our expectation. The Hotels were perfect for us and the tour of Sri Lanka (despite the weather) was brilliant. Our Chauffer/Guide Ushan was so knowledgeable about his country, he was kind and helpful. We were apprehensive about having a guide but Ushan felt more like travelling with a friend.

21. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First time in Japan

This was our first trip to Japan, but my third trip organised by Holiday Architects. Fenton, the Japan specialist, was such a help right from the first time we spoke to him, listening to the sort of things we are interested in and enjoy doing, plus giving honest advice if he didn't think something was worth including in our trip. He also suggested wonderful places and activities that we would never have thought of including, such as guided cycling and hiking trips and a couple of days in Kurashiki, which was a beautiful small canal-side town. His advice on the best time to travel for the autumn colours was also spot on. Holiday Architects will adjust the itinerary until you are happy with it, and the transfers, guides and hotels were all extremely good and totally reliable. Fenton was also excellent at responding to any queries or questions we had, both before and during our trip. The self guide app and pocket Wi-Fi device supplied by Holiday Architects is also fantastic, and made finding our way around Japan so much easier than we had expected. A big thank you to Fenton and Holiday Architects for planning a trip that definitely exceeded our expectations and we are looking forward to planning our next holiday with this wonderful company.

11. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This guy knows Japan

My wife and I have just returned from a wonderful holiday in Japan, planned with expert help from Fenton. Having explained the kind of accommodations we prefer, activities we enjoy and outlined some of the places we might like to visit Fenton prepared an initial proposal for us which we then refined over a couple more conversations. Our final itinerary was perfect, Fenton found a great flight deal for us and even predicted the weather correctly ! There had been one glitch with accommodation which Fenton resolved for us immediately when we alerted him. Great job, thanks Fenton.

11. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful Argentina

Holiday Architect’s Argentinian specialist ( I wish we could mention names!) was great at helping us develop an itinerary which met the differing requirements of all 4 of us. Iguaza was fantastic, Salta and Cafayate even better. We enjoyed the contrast of Buenos Aires and experiencing the different neighbourhoods - Recoleta and Boca notably. Loved the House of Jasmines hotel in Salta and the Palladio in Buenos Aires. Would have loved to stay in Argentina longer - a wonderful country and the people so friendly and welcoming.
We had a dismal experience with Iberia who failed to deliver our bags for a week ( and we were Business class - what hope for others?) but the support from the agents on the ground was fantastic. A particular thank you to the agent who led on helping us and our guide in Iguaza. They managed to mitigate the worst effects of extreme incompetence and lack of care from Iberia.

28. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful holiday in Japan

Just got back from an amazing holiday in Japan, organised through Holiday Architects and their Japan specialist, Fenton.

This was our second holiday organised through Holiday Architects after Namibia in 2024, and the company work really hard to listen to your initial wishes for your holiday (even when these are very vague!) and then provide a tailored itinerary based on their experience. For us as first time visitors to Japan, it was a perfect balance of different places and activities, with lots of time for us to explore independently.

I'm sure there is a huge amount of planning and organisation that goes into building the intineraries and responding to customer queries and adjustments but Holiday Architects make it seem really seamless.

We wouldn't hesitate to use Holiday Architects again and hope to be back soon planning another wonderful holiday.

10. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great trip thanks to Kirsty

Kirsty organised a special family holiday for us to South Africa and couldn’t have been more helpful and thorough with travel tips, driving directions and suggestions of what to do (and pack!). The places we stayed in were all lovely for different reasons and she planned a great mix of relaxation, activity and safari as the final highlight. All the arrangements went smoothly and we felt well-supported throughout - love the HA app! This was a bigger trip than we’ve done for years and we were in really good hands with Kirsty - she knows her stuff and she put care and thought into tailoring the holiday to our preferences and budget. We’d happily use HA again!

17. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A wonderful adventure in Japan

What a wonderful adventure in Japan! Big thanks to Fenton and the team for a tailor made two week trip, taking in Tokyo, Kanazawa, Hiroshima, Himeji, Kinosaki Onsen and Kyoto.

Train and bus tickets were awaiting us on arrival at Tokyo, airport transfers organised, and some great excursions and guides all booked in (a traditional tea ceremony, a zen meditation with an 83 year old Buddhist monk, a sumo exhibition match - with the chance to wrestle a retired sumo wrestler(!), four walking tours, a wonderful cycling tour of Kyoto’s quiet back streets, a boat trip to the beautiful Miyajima island to see the floating torii gate and friendly sika deer, and a full day trip out to view Mount Fuji and the five lakes.

A helpful WiFi device to use throughout the trip and handy advice before we set off re luggage forwarding, the trains, and English biscuits as gifts for our guides, in lieu of tips!

Just the right amount of hand holding whilst still ensuring we could travel independently and not be part of some big coach trip type group.

We made some wonderful core family memories and would highly recommend the team at Holiday Architects!

Many thanks, Paula and family

10. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Incredible Two-Week Adventure in Costa Rica!

We’ve just returned from an unforgettable two-week trip to Costa Rica, and we couldn’t be happier with the experience. Every hotel we stayed in was absolutely perfect—comfortable, clean, and located in the most beautiful surroundings. The transfers were smooth and hassle-free, which made traveling between destinations so easy.
We were blown away by the wildlife we encountered along the way—toucans, monkeys, sloths, and so much more. Everywhere we went, the people were incredibly friendly and welcoming, making the trip feel even more special.
Costa Rica truly exceeded our expectations, and we would love to go back. Highly recommend Dawn at holiday Architects to anyone considering a visit!

8. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous Oman

This was our first time using Holiday Architects and Catherine organised our trip to Oman. We found her to be very knowledgeable and helpful and everything ran smoothly from start to finish. Catherine designed a flexible programme as well as giving plenty of advice on the country and its customs. We absolutely loved Oman and could not have organised such a great trip ourselves. We wholeheartedly recommend Holiday Architects and would not hesitate in using them again.

6. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

South Africa a country to add to your wishlist.

My wife and I have just got back from South Africa had a brilliant holiday,and well organized .
The guest house and hotels were Great and a brilliant location in all places.
The last three days was the icing on the cake the ...Safari ...Excellent.
Thanks Catherine for organizing a wonderful holiday, a holiday of a life time that we will always remember.

2. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extraordinary Namibia Tour

Huge thank you to Holiday Architects and all their partners on the ground in Namibia for our most memorable holiday ever. From our first contact with Kirsty, the service has been 5-star. She has a passion for Namibia which shows in everything she does and is fully demonstrated in the remarkable itinerary she put together for us. This started with her dogged determination to clear issues we had with the visa applications and continued throughout the holiday with amazing accommodation, mind-blowing excursions showing off the amazing scenery and ticking every box in wildlife spotting. Our guide, Zepe, went above and beyond at all times including making sure that our health issues were fully supported. This truly was the trip of a lifetime and we will not hesitate to use Holiday Architects another time.

26. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The perfect trip

Dawn at holiday architects helped us develop the best itinerary for our 18 night trip to Costa Rica. The team on the ground were brilliant and every transfer was on time, all drivers were so good with excellent safe driving skills. Would not hesitate to recommend them for delivering a perfect trip. Thank you

12. November 2025
Bewertung ohne vorherige Einladung

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