Hodsons of Penkridge Bewertungen 

Sold a car with a broken wing mirror, had been taped together and oil lights that didn't work, air con needed completely replacing, had to return 4 times for jobs to be done on this car that apparently passed all checks with flying colours

Was offered to swap the car for anything else I could afford however will only give me 70% part exchange towards this piece of crap that they sold me as "a really good well checked car"

I bought a Ford Fiesta. The service and help was exceptional. I met two of the sales team who were helpful but not pushy. From test driving the car to buying it was a lovely experience. I would recommend this dealership.

Today we went in to enquire about a Ford we had seen on the website. We were greeted with excellent and honest customer service, it was clear to see the service advisor, Mike, knew the cars on sale well and was really clear with supporting and advising us to a car that met all our needs.
The cars were clean and well looked after, we test drove the car and fell in love with it. Excellent information regarding the warranty and extra options available to keep the car as perfect as it can be. Thank you for making the experience of buying a car stress free and exciting!

Had my van serviced & MOT'd, great service. Was kept updated via video which was excellent. Collected my vehicle from home and delivered back when work was completed.
Excellent customer service, thank you.

Part ex'd my Honda crv FH18TTV to them for £11,000. It's now up for £15,000. Draw your own conclusions folks?
My new car from them was not properly cleaned. I spent four hours detailing it. My local car wash would have done a far better job, both inside and out for £15.

I was really impressed with the service I was provided with at the Penkridge branch of Hodson Ford. Mike was really friendly and helpful when I arrived to choose a car and took me through the whole process seamlessly up to today when I drove away with my purchase I am pleased to have found a local garage That is trustworthy, and I’m confident that I will return to service and MOT my car this time next year. Thanks guys five stars.

Professional salesman who gave us all the information about car we were interested in. We were kept up to date with details on car and when it could be picked up. Highly recommend Hodson ford

Car was picked up a dropped off no trouble at all . Good service , pleasant people that seem happy to help also competitive pricing 👍

Car was collected on time and delivered back to me at the exact time stated.
As well as being serviced, it had been washed and the interior cleaned…. which I did not expect!
The service notes were comprehensive and easy to understand with full details and the short video gave useful information.
From initial contact through to completion the whole experience was excellent.
Thank you.

Very easy to book fir a service. Professional and pleasant staff were really efficient in keeping me up to date on the progress. Thank you

Right from the first phone call to return of the car. Perfection

Excellent Customer Service. My car was in need of MOT.
Hudson collected,serviced,valeted and returned to me. Kept in touch throughout

Booked in for service and MOT by phone, a quick response. Boooked in nice and early. Car collected and returned £10. I was sent a video of under the car inspection, all was good, impressed.
service showed, o/s/r starting to wear, front brakes starting to wear and brake fluid change recommended.
October had a reminder of 6 month health check Amber, I reported the n/s/r tyre was slowly loosing pressure, took car to Hodsons, made welcome, they found a nail in tyre. Puncture was fixed, health check ok. Recommended at next service, brake fluid change, fuel additive and air con service. L am impressed with the detail, given at Hodson. Will book in next April.

Great service as always. Kept well informed of progress throughout.

My car needed a software upgrade which after attempting unsuccessfully myself I contacted Hodson Ford to arrange for them to undertake the upgrade which was carried out successfully. At the same time a fault with the charging system non the car was investigated and repaired. All the work was carried out diligently and the staff were helpful and friendly.

Good communication between myself and service department. Really helpful to have the option to have my car collected and taken for a service and returned to me clean inside and out.

Great car service experience as usual, always reliable,competent and experienced staff, thankyou

Staff are friendly, cost was reasonable, its easy to park and they even washed the car and filled with washer water!

Purchased a white Ford Mondeo from Hodson Ford. June 15 2023 1.5T just over £1200 the Car was faulty driving home. Clutch judder knocking noise from gearbox sync 3 did not work stop start did not work reported to dealer.
Had a ford technician look at the car. Told me needed a new clutch and flywheel but could not be done for 3 months. Redicules eventually got car in after 7 weeks after saying I would reject the car 30 days money back.
Gave them the benifit to fix the car big mistake! They had the car in to repair for 7 days fitted new clutch and flywheel new battery.
Had the car back and it started to fail gearbox grinding. Starting up clunking noises braking ON MOTORWAY dangerous on motorway 13k for a car that was unfit for purpose and dangerous.
Eventually got the car rejected lost 400 pounds on extended warrenty charged me 270 pounds for having the privalage of driving a faulty car for 7 weeks and had the nerve to charge me 40 pounds for a kerbed alloy that was not kerbed so in total 800 pounds for buying a crap faulty car from HODSON FORD which was a load of rubbish alloys never kerbed the car is dangerous and back on the forcourt after a couple of days BE AWARE FORD MONDEO WHITE IS A DANGEROUS FAULTY CAR the sales person Mike was ok but HODSON FORD NOT BOTHERED eventually rejected the car and got some money back

Several years of A1 servicing for my own and family cars, give me confidence to continue business with Hodsons.
From initial contact to arranging services and MOTs, to collecting vehicle, and information throughout, all done expertly, and professionally with a friendly manner.