THE DRIVERS ARE VERY HELPFUL POLITE AND FRIENDLY WHEN EMPTYING OUR BIN. NOTHING IS TOO MUCH TROUBLE.

Excellent service, bin is collected weekly, at the same time.. it became a bit patchy because of covid which we fully appreciated, if they didn't have enough drivers, what else could they do. They always emptied the bins as soon as they could.

Dependable and efficient. Thanks

It's always nice to go down to site and see the rubbish has been taken away, it's like we have magic refuse persons as I don't see them turn up but the rubbish has gone. The back office team are also great and deal with things efficiently.
Well done and thank you.

Prompt collections and great customer service on the occasions we've needed to get in touch. Highly recommend!

Good service

You just do what you say you will do and these days reliability counts for a lot

Great company who are efficient and flexible when we've needed extra collections. Reasonably priced and friendly customer service. Thanks, Riverside Cat Hotel.

Hills was very helpful when we moved business premises. But they have since charged us incorrectly for the service provided and not refunded us yet.

The customer service is very good and they are very helpful especially kelly Gibson in credit control.

Great company. Never let you down

Great service from Paige, keep me up to date on a regular basis with my request. Nothing was too much to ask ....👍👍👍

Very impressed with the efficient service from Heidi.
Her responses to all my queries were timeous and on point. Refreshing to have a customer support advisor who is proactive and friendly.

Hills are contracted by waste managed to collect our glass bins. Out of the last 4 collections only 2 have been made. The excess glass was to be collected from the first time,it was not. Hills did not inform waste managed the third party that they did not empty the bins on either occasion. Apparently I am to inform them if they do not collect!. It is now going to take 3 days for the complaint to be resolved and I have had to take a picture of the location of the bins on the premises. other collection has been completed with the bins in the exact same location. I have been charged for 2 collections where no glass collection took place. Along with a great deal of my time.

I have had to contact Hills a few times recently whilst doing some research and in turn placing an order. Each time Geri was superb. She was very helpful and happy to answer any and all questions I asked. Thank you for making the process of setting up a painless one!

Magda in the head office was very accommodating and efficient in getting our new account set up and organized at very short notice. The driver and vehicle loaders were also brilliant and informative at the 1st collection on when we would expect collections throughout the week. Would recommend using this company.

Hills are always a pleasant company to work with, they are easy to contact and willing to help when ever possible.

Magda in particular provides really good customer service, she is always polite and professional and nothing is too much trouble for her.

We have been a customer of theirs for 7 years