Hi the two men that came to fit my broadband were really friendly very professional explained everything and connected my appliances as well both Richie and Jordan were very helpful and made sure ever... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What a brilliant experience today. Two friendly and very helpful gentlemen. Installation went smoothly. Explained everything well. Set up devices for me. Connected straight away with super fast speed... Mehr ansehen
Unternehmen hat geantwortet
My internet was installed with expertise and both men, Ritchie and Jordan were pleasant and friendly. Very helpful young man, Jordan. Very pleased, excellent.
Unternehmen hat geantwortet
Richard and Jordan turned up on time and were friendly lads. I wasn’t able to make it to the property when they arrived and they were very understanding of this. They got the job done very quick & wer... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Highland Broadband
Vom Unternehmen geschrieben
At Highland Broadband, we believe that connectivity is at the heart of local communities. That’s why, since 2015, we’ve focused on closing the digital divide by rolling out industry-leading gigabit-capable fibre broadband to towns and villages who were otherwise being left behind by other providers. We know that access to ultrafast, reliable broadband is life-changing to so many people – you shouldn’t have to choose between high-quality connectivity or living in the location that you want. Ultrafast broadband gives entire families the freedom to work and play at home, regardless of where home is.
Kontaktinformationen
Suite 2, Ground Floor Orchard Brae House, 30 Queensferry Road, EH4 2HS, Edinburgh, Vereinigtes Königreich
- 0330 236 9900
- highlandbroadband.com
4.7
Hervorragend
1222 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The installation team did a great job…
The installation team did a great job ensuring the new router was in the best location to get a signal in every room and nearly a month on there have been no problems.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello North Coaster,
Thank you for taking the time to write this excellent review. We are very happy to hear that your installation went smoothly and that you are enjoying your new broadband service.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Quick working and friendly team
Quick working and friendly team. Smooth install. Answered all questions and gave great advice. Very good service from Jon and darren.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello John,
Thank you for taking the time to write this fantastic review. We are very happy to hear that your installation went smoothly and that you received helpful customer service throughout.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
The engineers Darren and John were…
The engineers Darren and John were great and were very persistent to make sure everything was working before leaving. Could not fault them.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Mr Garf,
Thank you for taking the time to write this fantastic review. We are delighted to hear that you received such helpful and friendly customer care, and we will pass this review along to the team.
If you haven’t already you can sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Michael and Jim showed up early…
Michael and Jim showed up early completed the job quickly and were helpful with the setup and installation, providing helpful advice and guidance, and left the work clean and tidy
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Jason,
Thank you for taking the time to write this fantastic review. We are very happy to hear that your installation went smoothly and that you received helpful customer service throughout.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Installation service
Steven and Nathan came today to install our broadband and were faced with a bit of a set back at the onset due to the design of the property and then a few issues along the way
They problem solved all the issues and kept us informed of everything they were doing as they went along and happy to answer any questions we had
Friendly and helpful lads and everything working well so far 🙂
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Robert,
Thank you for taking the time to write this fantastic review. We are delighted to hear that you received such helpful and friendly customer care, and we will pass this review along to the team.
If you haven’t already you can sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Michael and Jim did a great job and…
Michael and Jim did a great job and went out of there way to get us connected, up and running ! Thanks lads ,
Great service ..
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Julie,
Thank you for taking the time to write this fantastic review. We are very happy to hear that your installation went smoothly and that you received helpful customer service throughout.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
The engineer did a good job and was…very impressed with his attitude
The engineer did a good job and was only hampered by a technical issues which your tech department sorted out ,poor man had to battle against weather conditions wind n cold n had to walk to junction box but he did a great job and explained it all with me and was very patient with me as I am not technical minded and suffer from anxiety issues
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Davie,
Thank you for taking the time to write this fantastic review. We are delighted to hear that you received such helpful and friendly customer care, and we will pass this review along to the team.
If you haven’t already you can sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Micheal and jim were fantastic very…
Micheal and jim were fantastic very friendly, took their shoes off inside and were so helpful
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Cat,
Thank you for taking the time to write this excellent review. We are delighted to hear that you received such helpful and friendly customer care, and we will pass this review along to the team.
If you haven’t already you can sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Had an installation from John today up…
Had an installation from John today up in Thurso and it went perfectly. Super friendly, helpful and happy to answer questions. Speeds were great and I'm so glad to have made the switch.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Chris,
Thank you for taking the time to write this excellent review. We are very happy to hear that your installation went smoothly and that you are enjoying your new broadband speeds.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Absolutely delighted with the service…
Absolutely delighted with the service received from Alistair the Highland Broadband engineer. He went over and above to resolve our problem . Honestly can’t thank him enough !
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Rachael,
Thank you for taking the time to write this excellent review. We are delighted to hear that you received such helpful and friendly customer care, and we will pass this review along to the team.
If you haven’t already you can sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Braodband Installation
Guys came early they were very quiet and neat and tidy. Very helpful with tech. Clearly explained set up and tuned all tvs. All very professional.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Robbie,
Thank you for taking the time to write this fantastic review. We are very happy to hear that your installation went smoothly and that you received helpful and professional customer service throughout.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Broadband installation
Stephen and Nathan were very knowledgeable and efficient. A quick trouble free installation of my broadband. Highly recommended
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Stuart,
Thank you for taking the time to write this fantastic review. We are very happy to hear that your installation went smoothly and that you received helpful and efficient customer service throughout.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Had Michael and Nicky round this…
Had Michael and Nicky round this morning for my installation and both fantastic. Very friendly, very quick installing and getting all setup. I’m all up and running after about an hour of work, really good!
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Chris,
Thank you for taking the time to write this fantastic review. We are very happy to hear that your installation went smoothly and that you received helpful and friendly customer service throughout.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Spoke to Yasmin at HBB with a few…
Spoke to Yasmin at HBB with a few initial queries having just had installation completed this week. She was extremely pleasant and efficient and answered all my questions - so no problems. Would also add the same excellent service provided by the installers.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Andy,
Thank you for taking the time to write this excellent review. We are delighted to hear that you received such helpful and friendly customer care, and we will pass this review along to the team.
If you haven’t already you can sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Perfect service, thank you!
Stephen and Nathan Cruickshanks - what a fantastic service from you both! Thank you for being so prompt, polite, efficient and tidy. The installation was done in less than half the time expected, all sorted and up and running with no hassle whatsoever. You’re both an absolute credit to the company. Thanks to you and to Highland Broadband for providing WiFi for our community hall, it will make a massive difference.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Helen,
Thank you for taking the time to submit this lovely review. We are happy to be supporting local communities and helping initiatives that make a positive impact.
We are pleased to hear the installation went smoothly and you received such accommodating customer service. We will pass this review along to the team.
Best wishes,
Highland Broadband
Never had any bother with it since it…
Never had any bother with it since it was installed and the price is really good
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello David,
Thank you for taking the time to write this excellent review, your feedback is very important to us. We are delighted to hear that you are enjoying your broadband service, and we will pass this review along to the team.
If you haven’t already you can sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
3 amigos
Michael, Lewis and Nicky came to install fibre at our house today. They explained exactly what they were doing and left everything as they found it. We were a bit worried about this previously as we were aware holes and trenches would need to be dug as part of the installation. Super friendly and our two pooches even got a wee fuss too!
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Isla,
Thank you for taking the time to write this fantastic review. We are very happy to hear that your installation went smoothly and that you received helpful and friendly customer service throughout.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Stephen and Nathan showed up right on…
Stephen and Nathan showed up right on time. Amazing communications and carried out the installation exactly as I requested. 10/10
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Chris,
Thank you for taking the time to write this fantastic review. We are very happy to hear that your installation went smoothly and that you received helpful customer service throughout.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Very helpful and friendly team,
Very helpful and friendly team,
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello William,
Thank you for taking the time to write this excellent review. We are delighted to hear that you received such helpful and friendly customer care, and we will pass this review along to the team.
If you haven’t already you can sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
Great installation
Had Darren and Richie attend my property for installation. Lovely guys, friendly and know what they’re doing. Couldn’t fault anything. Thanks again
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Highland Broadband
Hello Kayleigh,
Thank you for this fantastic review. We are very happy to hear that your installation went smoothly and that you received friendly customer service throughout.
If you haven’t already, you can also sign up to our referral programme and receive £50 for each referral, visit www.highlandbroadband.com/refer and start earning rewards now.
Best wishes,
Highland Broadband
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.