Absolutely excellent service . I’ve used HiFiSound twice so far and I’m really impressed. Both orders were dispatched very quickly and delivered 24 hr tracked.Secure packaging. Great communication. I... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
HiFi Sound cater to my audio maintenance needs from Belts for my Rega P3 turntable and replacement Goldring E4 stylus to a Rega Mk2 PSU upgrade for my turntable! Everything arrived on time and well pa... Mehr ansehen
Unternehmen hat geantwortet
I ordered via the website and my purchase arrived the next day, way ahead of the expected delivery date. Excellent service!
The communication from this comoany was poor. I had no idea when my item was being delivered. So my main peice of feedback is to allow tracking of the order and or updates on expected delivery date.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 2003, HiFiSound is a family-run business in the North East of England with both a dedicated website and a physical ‘bricks and mortar’ presence. Based at Castlegate Mill, a historic former spice mill on the banks of the River Tees in Stockton, we offer two dedicated demonstration rooms and an extensive showroom. We specialise in high-performance audio from brands we truly believe in, including Amplification from Advance Paris and Hegel, Turntables from Pro-ject & Rega, Speakers from PMC, Monitor Audio and cables from Chord Company & Van den Hul. To help you upgrade to your dream system, we offer a specialist part-exchange service, making it easier than ever to trade in your existing gear for the latest technology. We aren't a faceless big retailer, nor a one-man band; we are a "happy medium" of enthusiasts genuinely interested in what we do. Whether you are visiting our Stockton demo rooms for a personal listening session or browsing online, our ultimate aim is to put a smile on your face through great music.
Kontaktinformationen
Castlegate Mill, Quayside, TS18 1BZ, Stockton-on-Tees, Vereinigtes Königreich
- 01642 267012
- info@hifisound.co.uk
- hifisound.co.uk
4.7
Hervorragend
71 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Reasonable price and despatch time.
2. September 2026
Super speedy delivery
I ordered via the website and my purchase arrived the next day, way ahead of the expected delivery date. Excellent service!
3. September 2026
Quick delivery and good price
1. September 2026
Yet again another order fulfilled in…
Yet again another order fulfilled in double quick time excellent on prices not like a lot of greedy HiFi shops £27 for 1ltr of wash it 2 that's a proper Mickie take HiFi sound £15, Audio Technica headshells HS-6 £25 here yet i have seen them for as much as £30 and thats why I use HiFi sound second to none delivery service UPS orders quickly made up despatched packed so well you could play foot ball with the goods and they would survive excellent company excellent service everything is spot on i really can not see me going anywhere else 😀 very happy
28. August 2026
Antwort von HifiSound
Thank you so much for taking the time to leave such a fantastic review once again Joe!
We work hard to keep our prices fair and honest, no overpriced accessories here!
We like to make sure orders get there as they should, although we can't recommend playing football with them!
Thanks again for the support, and enjoy your gear!
Antwort von HifiSound
Thanks Simon.
Antwort von HifiSound
Thank you Peter!
Excellent service plus next day…
Excellent service plus next day delivery, can't get better than that
26. August 2026
Antwort von HifiSound
Thanks Philip.
Antwort von HifiSound
Great to hear, thank you for the review.
Order placed and delivered in good…
Order placed and delivered in good time.
I called with a question prior to order and the salesman was knowledgeable and helpful.
25. August 2026
Antwort von HifiSound
Great to hear Dave, thanks for taking the time to write a review.
Excellent parts selection and a very…
Excellent parts selection and a very fast and efficient payment and delivery service.
25. August 2026
Antwort von HifiSound
Thank you Giles!
Speedy delivery and will swap wrong…
Speedy delivery and will swap wrong stylus I bought for my cartridge
25. August 2026
Antwort von HifiSound
Thanks Andrew. Glad we could get you the right stylus in the end!
Took a while to arrive
Took a while to arrive, no updates, but the turntable is good value.
10. August 2026
Antwort von HifiSound
Hi David,
Apologies for the delay that occurred during delivery.
Because the item was out of stock, we had to order it directly from our supplier, who was also experiencing stock shortages, and we were not made aware.
We sincerely apologise for not keeping you updated along the way. We are look at our process to ensure better communication during unexpected delays in the future.
Enjoy the turntable!
Antwort von HifiSound
Thank you!
The communication from this company was…
The communication from this comoany was poor. I had no idea when my item was being delivered. So my main peice of feedback is to allow tracking of the order and or updates on expected delivery date.
12. August 2026
Antwort von HifiSound
Very sorry to hear about this Russell, I did follow up via email but it looks we have had some problems getting through. I have looked into your order and you were sent a tracking email when you order was dispatched. In some instances, these emails can get misdirected into spam/junk folders.
To give you insight into the timeline: because your item was out of stock when you placed the order on Saturday, we processed it first thing Monday morning when our supplier reopened. It was dispatched on Wednesday and delivered on Thursday, meeting our "usually dispatched within 72 hours" guideline.
That said, we appreciate your feedback regarding delivery transparency and will use it to improve our customer communication. Thank you for bringing this to our attention.
Absolutely excellent service
Absolutely excellent service . I’ve used HiFiSound twice so far and I’m really impressed. Both orders were dispatched very quickly and delivered 24 hr tracked.Secure packaging. Great communication. I will continue to deal with HiFi sound for my audio needs.
17. August 2026
Antwort von HifiSound
Thank you Mr Bowles, great to hear both orders were delivered quickly. You know where we are if you need us :)
Excellent service!
Hello, for a great price, I was expecting slower delivery. I was wrong.
Excellent service folks.
17. August 2026
Antwort von HifiSound
That was a very fast delivery indeed! Great to hear!
HiFi Sound cater to my audio…
HiFi Sound cater to my audio maintenance needs from Belts for my Rega P3 turntable and replacement Goldring E4 stylus to a Rega Mk2 PSU upgrade for my turntable! Everything arrived on time and well packaged to avoid damage.They are in short my go to for these items and I would recommend them.Thanks again.
10. August 2026
Antwort von HifiSound
Thank you for your continued support and we're pleased to be your goto, Jeremy. It's really appreciated. If you ever need to chat anything from us, you know where we are :)
Very good experience
Very good online ordering process. Good distribution and delivered on time.
17. August 2026
Antwort von HifiSound
Thanks Gordon.
Excellent quality and fast delivery…
Excellent quality and fast delivery would buy from again
10. August 2026
Antwort von HifiSound
Thank you George.
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