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Heron Financial Bewertungen 

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TrustScore 5 von 5

5.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We were referred to Aidan Broom at Heron by a friend and have had a really positive experience. We took a long time to find the right house and althroughout we have found the service to be really resp... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This is my 4th mortgage this year with Heron Financial, and once again, the team have been amazing! They are always helpful, professional, and on hand whenever needed. Communication throughout the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been working with Aidan recently on my remortgage, as he also helped me through the process of buying my home five years ago. I've had a great experience both then and now. I was told mortgage ra... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Proactive communication, easy to use online forms for information gathering/collection in one place. Friendly and helpful team who have been able to source advice and put us in touch with the relevant... Mehr ansehen

Unternehmensdetails

  1. Hypothekenmakler
  2. auch in
  3. Versicherungsagentur

Über Heron Financial

Vom Unternehmen geschrieben

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktinformationen

5.0

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TrustScore 5 von 5

2378 Bewertungen

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Alle Bewertungen

(2'378)

261 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

4th time using Heron

Kane and Zara have been great throughout our house purchase process. They have been responsive and have gone above an beyond to adapt their communication to fit in with our busy lives. They have also listened to our concerns and preferences and readily changed mortgage products for us along the way. Finally they have provided additional guidance on the moving process that has helped us understand timings and what is mandatory for exchange.
This is the 4th time we are using Heron through 3 moves and 1 remortgage, they continue to take the stress out of everything and make everything simple and understandable. We will always recommend Heron highly. Thank you to the team!

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial for the fourth time. It means a great deal to us that you've continued to place your trust in our team through three house moves and a remortgage!

Bewertet mit 5 von 5 Sternen

Joshua and Chloe have been absolutely…

Joshua and Chloe have been absolutely amazing. So helpful and knowledgable and not at all pushy. Remortgaging came at a really stressful time for us so it’s been great to have them guiding us through

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your kind review. We're so pleased to hear that Joshua and Chloe were able to support you through your remortgage, especially during what was clearly a stressful time!

Bewertet mit 5 von 5 Sternen

Great service once again...

From initial contact all the way through to completing. Heron did a great job at communicating requirements, progress and managed my expectations on time frames very well. Great service is often overlooked and I can wholeheartedly recommend Aidan and Leona. My application process was very swift and pain free. Very happy. Would recommend

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial again. It means a great deal to us that you've returned to us and had another positive experience!

Bewertet mit 5 von 5 Sternen

Highly recommend Heron

I have used Heron a few times now based on the recommendation of my brother. The team are brilliant especially Aidan who arranged the mortgage on my new house purchase. The calls on MS teams really helped me to understand the rates offered on the market via the sharing of the screen. Aidan illustrated various scenarios e.g. if the mortgage term was 30yrs or 35yrs and how that impacts the amount payable per month. I also found it easy to ask any questions, Aidan takes the time to follow up in another call once the mortgage offer have been received. Thanks to Zara aswell for checking on the progress of the mortgage and completion dates for the house purchase. Always have a positive experience with Heron and would recommend their services!

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial again. It means a great deal to us that you've continued to place your trust in our team!

Bewertet mit 5 von 5 Sternen

Heron are a great team of people from…

Heron are a great team of people from the beginning of the mortgage process right til the end! We have used on multiple occasions now and would highly recommend!
Special shoutout to Aidan and Zara, they have helped us along the way. Always available to answer any questions with their fast responses and knowledge. They always help to get you the best rate and get the application over the line.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial on multiple occasions. It means a great deal to us that you've continued to place your trust in our team!

Bewertet mit 5 von 5 Sternen

5 Star Service - Highly Recommend

We have used Heron financial before to buy our first home, we have since used them again to buy our forever home. We have specifically used Aidan on both occasions who has been super helpful and on hand to help with all queries. He has helped us find the best deal for us and helped us overcome any obstacles along the crazy ride. Would highly recommend Heron especially Aidan, who makes buying/selling super straight forward. Zara, has also helped us along our moving journey and kept everything smooth and streamlined. Would use heron again and again.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial again. It means a great deal to us that you trusted us to help with both your first home and now your forever home!

Bewertet mit 4 von 5 Sternen

A fantastic experience with Heron…

A fantastic experience with Heron Financial. They made the whole mortgage process simple and stress free, with great communication and support every step of the way. I would definitely recommend them.

25. Juni 2026
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Antwort von Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you had such a positive experience with Heron Financial!

Bewertet mit 5 von 5 Sternen

Great service by Gisel and Zara

Second time using Heron Financial, great experience again. A big thank you to Gisel and Zara. Gisel is personable and very knowledgeable, guiding us thoughtfully through the best mortgage deals for our situation. Zara was friendly and efficient, keeping us updated whilst our mortgage application went through.

Thoroughly recommend Heron Financial, great communication and their team take the stress out of the mortgage application process.

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial again. We're delighted to hear that you had another great experience with us!

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, answered all my questions, very friendly and polite.

25. Juni 2026
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Antwort von Heron Financial

Thank you so much for your kind review. We're delighted to hear that you had such a positive experience!

Bewertet mit 5 von 5 Sternen

Fab experience

Kane and Rebecca were attentive, informative and professional.
They kept me up to date and explained everything throughout the process of obtaining my mortgage.
I would highly, highly recommend using Heron Financial.

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review and recommendation!

Bewertet mit 5 von 5 Sternen

Great service

Don and Leona were amazing throughout the entire process. They answered any questions and queries I had efficiently and professionally which made my experience as a first time buyer smooth and simple. Thank you again!

23. Juni 2026
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Antwort von Heron Financial

Thank you so much for your kind review. We’re delighted to hear that Don and Leona helped make your experience as a first-time buyer smooth and straightforward!

Bewertet mit 5 von 5 Sternen

Superb experience with Heron Financial

Superb experience with Heron Financial. They were amazing throughout and knew what they were doing. Would highly recommend. The level of customer service and supper was incredible

17. Juni 2026
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Antwort von Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that you had such a superb experience with Heron Financial!

Bewertet mit 5 von 5 Sternen

My partner Abbie and I had a fantastic…

My partner Abbie and I had a fantastic experience with Heron Financial and couldn't recommend them highly enough.

From start to finish, Kane, our Mortgage Advisor, provided excellent advice and guidance throughout what was a particularly challenging and uncertain period. He was incredibly knowledgeable, thorough, and always took the time to explain our options clearly, helping us make informed decisions with confidence.

Leona, our Case Progression Manager and Completions Specialist, was equally outstanding. Her communication was excellent throughout the process, keeping us updated at every stage and ensuring everything progressed smoothly. She was proactive, responsive, and delivered exactly what she said she would.

The professionalism, transparency, and attention to detail from both Kane and Leona made what could have been a stressful process feel straightforward and well-managed. We are extremely grateful for their support and would not hesitate to recommend Heron Financial to anyone looking for expert mortgage advice and first-class customer service.

10. Juni 2026
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Antwort von Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you and Abbie had such a positive experience with Heron Financial!

Bewertet mit 5 von 5 Sternen

Great and professional team

Great and professional team, always trying to understand my specific needs and always available for when I needed them!

8. Juni 2026
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Antwort von Heron Financial

Thank you so much for your kind review. We’re delighted to hear that you found the team professional, supportive, and focused on understanding your specific needs!

Bewertet mit 5 von 5 Sternen

I would highly recommend Heron Financial, absolutely fantastic.

I recently used Heron for my mortgage, and I can honestly say that both Kane and Chloe were brilliant from start to finish. They took the time to source a mortgage that genuinely suited our needs, and their communication throughout was excellent. Always professional, clear, and willing to adapt to whatever we needed.
I’ll admit I was slightly apprehensive at first because they weren’t a local company. But having already tried a local broker who couldn’t find the right product for me, I’m so glad I went with Heron. Kane and Chloe were incredibly knowledgeable about what products were available and which ones would fit our situation best.
They kept us updated at every stage and made the whole process so much smoother. Buying a house is stressful enough, but they took a huge amount of that stress away. I couldn’t recommend them highly enough.

5. Juni 2026
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Antwort von Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Kane and Chloe provided such excellent support throughout your mortgage journey!

Bewertet mit 5 von 5 Sternen

Listened to particulars, with speedy followups

Just wanted to say that both Gisel and Leona were both great. In particular I want to highlight that Gisel was very great at listening to the particulars of how I wanted to arrange my mortgage working back and forth with me to get it right. Leona really helped in unblocking some particulars with the lender when I needed a quick follow up for the redemption statement, valuation report, and other documents.

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your kind review. We’re delighted to hear that Gisel and Leona provided such attentive and responsive support throughout your mortgage journey!

Bewertet mit 5 von 5 Sternen

From First day I have very good…

From First day I have very good experience when I had my first Mortgage always makes me help and support for my all needs.
Specially again for my remortgage with Brennan Goodwin he was really very helpful and work hard to find out my best rates and queta. He always makes me good what I requested.
All staff are good and helpful Specially Zara always update my situation Thank you all of you for help and support 🙏🙏

3. Juni 2026
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Antwort von Heron Financial

Thank you so much for your kind review and for placing your trust in Heron Financial for both your first mortgage and your remortgage!

Bewertet mit 5 von 5 Sternen

Highly Recommend Kane and Leona!

I had an excellent experience working with Kane and Leona as my mortgage advisors. From start to finish, they were professional, knowledgeable, and incredibly supportive throughout the entire process.

They took the time to explain all of my options clearly, answered every question promptly, and made what could have been a stressful experience feel straightforward and manageable. Their communication was outstanding, and I always felt informed and confident in the decisions being made.

Thanks to Kane and Leona's expertise and dedication, everything progressed smoothly and efficiently. I truly appreciated their patience, attention to detail, and commitment to finding the best outcome for me.

I would highly recommend Kane and Leona to anyone looking for reliable, professional, and friendly mortgage advice. Thank you both for your excellent service!

2. Juni 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Kane and Leona provided such professional, knowledgeable, and supportive service throughout your mortgage journey!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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