Banner for Heron Financial

Heron Financial Bewertungen 

2'378
•
TrustScore 5 von 5

5.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We were referred to Aidan Broom at Heron by a friend and have had a really positive experience. We took a long time to find the right house and althroughout we have found the service to be really resp... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This is my 4th mortgage this year with Heron Financial, and once again, the team have been amazing! They are always helpful, professional, and on hand whenever needed. Communication throughout the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been working with Aidan recently on my remortgage, as he also helped me through the process of buying my home five years ago. I've had a great experience both then and now. I was told mortgage ra... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Proactive communication, easy to use online forms for information gathering/collection in one place. Friendly and helpful team who have been able to source advice and put us in touch with the relevant... Mehr ansehen

Unternehmensdetails

  1. Hypothekenmakler
  2. auch in
  3. Versicherungsagentur

Über Heron Financial

Vom Unternehmen geschrieben

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktinformationen

5.0

Hervorragend

TrustScore 5 von 5

2378 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5.0

Alle Bewertungen

(2'378)

261 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I’ve had a really great experience with…

I’ve had a really great experience with Heron. Everyone has been incredibly helpful, friendly and supportive throughout the process. Don and Lillie have been especially brilliant at guiding me through each step, keeping me informed and making everything feel straightforward. I originally used Heron when purchasing my flat, and based on my experience, I’ll absolutely continue to use them in the future. Highly recommend!

20. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

HIGHLY RECOMMEND!

HIGHLY RECOMMEND!
Referred by three of my sisters who used them for their mortgage deals. Very informative, professional and proactive in updating you. Helpful advisors.

23. Oktober 2026
Bewertet mit 5 von 5 Sternen

Great communication and helpful team

Proactive communication, easy to use online forms for information gathering/collection in one place. Friendly and helpful team who have been able to source advice and put us in touch with the relevant people when needed. Reliable and trustworthy group, would recommend.

21. Oktober 2026
Bewertet mit 5 von 5 Sternen

This is my 4th mortgage this year with…

This is my 4th mortgage this year with Heron Financial, and once again, the team have been amazing! They are always helpful, professional, and on hand whenever needed. Communication throughout the whole process has been excellent, making everything so much easier and stress-free.

A big thank you to Zara and Kane for all their help and support. It’s great to work with a team that consistently delivers such a high level of service.

I would highly recommend Heron Financial to anyone looking for mortgage advice. Thanks again, everyone!

20. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really responsive.

We were referred to Aidan Broom at Heron by a friend and have had a really positive experience. We took a long time to find the right house and althroughout we have found the service to be really responsive and comprehsive, with no ask too big or small. Would definitely recommend.

20. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent mortgage advice services

I was very happy with the professional services I received from Heron Financial for remortgaging my property. My mortgage advisor was very knowledgeable and was able to provide valuable information about the market which helped me to make the correct decision. This is my 3rd time using Heron Financial and I would highly recommend them. They deliver excellent service every time.

15. Oktober 2026
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial for your remortgage. We really appreciate your continued trust in our team!

Bewertet mit 5 von 5 Sternen

What a nice company to deal with they…

What a nice company to deal with they where very helpful on my slightly difficult remortgage a special Thankyou to Gisel and leona who helped me with all the paperwork and kept in touch all the way would definitely use again

6. Oktober 2026
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your lovely review and recommendation. We’re delighted to hear that Gisel and Leona were able to support you through your remortgage!

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

Excellent service from start to finish! my mortgage broker Kane and Zara were so professional, friendly, highly knowledgeable and always available to answer our questions. They made the whole process smooth and stress-free, keeping us informed every step of the way. We couldn’t be happier with the service and would highly recommend them to anyone looking for a mortgage broker!

5. Oktober 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your review and recommendation. We’re delighted to hear that Kane and Zara provided such a positive experience throughout your mortgage journey!

Bewertet mit 5 von 5 Sternen

Aidan and Rebecca were very…

Aidan and Rebecca were very professional and helpful , they kept in contact all the way through their professionalism was outstanding and was able to assist me throughout the whole journey. I would highly recommend them. Anyone who needs their assistance.

9. Oktober 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind review and recommendation! We’re delighted to hear that Aidan and Rebecca provided such professional and helpful support throughout your mortgage journey.

Bewertet mit 5 von 5 Sternen

A really personal, efficient service

I've been working with Aidan recently on my remortgage, as he also helped me through the process of buying my home five years ago. I've had a great experience both then and now. I was told mortgage rates were increasing within a few days so I called Aidan last thing on a Friday and he gave me the best option and got everything locked in for me at lightning speed. If it wasn't for him I would be paying another few hundred pounds a month next year!

4. September 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your wonderful review. We’re delighted to hear that Aidan has provided such a positive experience, from helping you purchase your home five years ago to supporting you with your recent remortgage!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Would highly recommend. They’re very helpful make everything hassle free.

8. Oktober 2026
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind review and recommendation!

Bewertet mit 5 von 5 Sternen

Aiden Broom

Aiden (Broom) has been my broker several times now and he always works hard to ensure I get the best offer possible. He knows how to help out when there are challenges and works in a calm and careful way to meet my needs financially and to support me with my long term mortgage and financial goals.

6. Oktober 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your wonderful review and for continuing to trust Heron Financial with your mortgage needs!

Bewertet mit 5 von 5 Sternen

Seeking a new mortgage in the current…

Seeking a new mortgage in the current climate is fraught with worries and anxiety, but Heron Financial's highly professional, experienced and knowledgeable team made it so straightforward and stress free. Rachel dealt with our mortgage application, treating us as human beings rather than customers seeking a product. She kept us informed and guided us through the process seamlessly, displaying excellent customer service throughout based on deep knowledge and expertise. The other team members were prompt and concise when they sent us emails which did not come across as written using AI, which I thought was a nice touch.

Joe was excellent in helping me find a new life insurance to go with the new mortgage, enabling me to cancel an unsatisfactory and expensive previous life insurance.

Heron Financial provided a human touch in a world which is all too faceless when it comes to getting professional advice on important matters. I heartily recommend them.

24. September 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Rachel and the wider Heron Financial team helped make your mortgage journey feel straightforward and stress-free!

Bewertet mit 5 von 5 Sternen

Definitely recommend

We had a really positive experience with the mortgage team. Zara and Dalia were very helpful and supportive throughout the process. We had a few issues on our side, but they were very understanding and helped us with everything we needed.

The whole process was made much easier with their support, and we really appreciate all their help. We would definitely recommend them!

5. Oktober 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your lovely review and recommendation! We’re delighted to hear that Zara and Dalia provided such helpful and supportive guidance throughout your mortgage journey!

Bewertet mit 5 von 5 Sternen

Very efficient

Very efficient, their systems are easy to use and available to meet if you need anything.

22. September 2026
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind review!

Bewertet mit 5 von 5 Sternen

Remortgage

We've recently gone through our first remortgage through Heron & they have been very helpful throughout.

Gary helped us explore the different options, and find the best broker for our situation.

Lillie always kept us updated on progress with the application, making sure we had the correct paperwork in line, and letting us know timelines.

2. Oktober 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your lovely review! We’re delighted to hear that Gary and Lillie made your first remortgage experience with Heron Financial such a positive one!

Bewertet mit 5 von 5 Sternen

Fantastic experience

Great experience with Joshua, helping us to navigate a tricky re-mortgage situation. He worked with us to explore all options until we found something that worked for us. Lillie kept us up-to-date every step of the way as we went through the application and approval process. Wouldn't hesitate to work with again!

2. Oktober 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your wonderful review! We’re delighted to hear that Joshua and Lillie provided such a positive experience throughout your remortgage journey!

Bewertet mit 5 von 5 Sternen

Amazing company!

I couldn’t recommend Heron Financial anymore! Aidan and Rebecca have been fantastic start to finish, always happy to answer any questions we had!

30. September 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your lovely review and recommendation! We’re delighted to hear that Aidan and Rebecca provided such fantastic support from start to finish.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr