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Heron Financial Bewertungen 

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TrustScore 5 von 5

5.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We were referred to Aidan Broom at Heron by a friend and have had a really positive experience. We took a long time to find the right house and althroughout we have found the service to be really resp... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This is my 4th mortgage this year with Heron Financial, and once again, the team have been amazing! They are always helpful, professional, and on hand whenever needed. Communication throughout the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been working with Aidan recently on my remortgage, as he also helped me through the process of buying my home five years ago. I've had a great experience both then and now. I was told mortgage ra... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Proactive communication, easy to use online forms for information gathering/collection in one place. Friendly and helpful team who have been able to source advice and put us in touch with the relevant... Mehr ansehen

Unternehmensdetails

  1. Hypothekenmakler
  2. auch in
  3. Versicherungsagentur

Über Heron Financial

Vom Unternehmen geschrieben

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktinformationen

5.0

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TrustScore 5 von 5

2378 Bewertungen

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(2'378)

261 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Had a great experience with Aidan and…

Had a great experience with Aidan and Chloe. Communication was great at each step of the process and they helped me get a great deal on my mortgage

31. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your kind review! We’re delighted to hear that Aidan and Chloe provided such a positive experience throughout your mortgage journey!

Bewertet mit 5 von 5 Sternen

Working with the team at Heron…

Working with the team at Heron Financial has been fantastic. Don has been wonderful to work with on our mortgage application, his knowledge and expertise are second to none and it’s been so reassuring to know that our application is being handled by a team who truly knows what’s what’s best for their clients. The communication and clear processes have been really easy to navigate. Chloe has been wonderful at keeping us up to date with the application process and answering any queries we have had as we go through different stages.

21. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review! We’re delighted to hear that Don and Chloe have made your mortgage application journey such a positive and reassuring experience!

Bewertet mit 5 von 5 Sternen

Best mortgage advisor


Huge shoutout to Don and Chloe at Heron Financial! Getting a mortgage on a visa limitation felt nearly impossible, but they made it completely stress-free. They found the perfect lender and secured my approval in record time. Unbelievably fast, completely seamless, and 100% fee-free. I couldn't recommend them highly enough!

16. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your fantastic review and recommendation! We’re delighted to hear that Don and Chloe were able to make your mortgage journey such a positive and stress-free experience!

Bewertet mit 5 von 5 Sternen

My experience is great so far because…

My experience is great so far because the staff always provided quick response to all my enquiries and move quickly to get the mortgage sorted on time.

30. September 2026
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Antwort von Heron Financial

Thank you so much for your kind review! We’re delighted to hear that you’ve had such a positive experience with Heron Financial.

Bewertet mit 5 von 5 Sternen

My whole experience was great but…

My whole experience was great but Joshua and Zara were endlessly constructive supportive and patient in unlocking hurdles

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience with Joshua and Zara!

Bewertet mit 5 von 5 Sternen

Mortgage Services

Exceptional service from Aidan and Leona providing excellent advice and expertise.
The process of applying for a mortgage and ultimately receiving an offer was efficient and made significantly less stressful due to the support and work dedicated to us

Highly recommended

9. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review and recommendation! We’re delighted to hear that Aidan and Leona provided such exceptional service throughout your mortgage journey.

Bewertet mit 5 von 5 Sternen

Highly recommend

Joshua Johnstone has advised me over the past year as I negotiated a slow sale and waited to find the right property. He is super efficient, knowledgeable, patient and when I was ready to go had my mortgage offer through super fast. This is my second time using Heron for a mortgage and would highly recommend.

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial for a second time! We’re delighted to hear that Joshua provided such knowledgeable and efficient support throughout your property journey!

Bewertet mit 5 von 5 Sternen

Brilliant Service

I have been extremely pleased with the service provided throughout my mortgage application process. From the outset, the advice has been professional, clear, and tailored to my circumstances. Communication has been excellent, with prompt responses to queries and regular updates at every stage, which has made what can often be a stressful process much more straightforward. Both Don and Leona have been brilliant with their support.

I particularly appreciate the dedication and persistence shown in securing the most suitable mortgage option for me, as well as the willingness to explain the various products and implications in a clear and understandable manner. The level of customer service has been outstanding, and I have felt fully supported throughout the process.

I would have no hesitation in recommending their services to anyone looking for expert mortgage advice and a smooth, efficient experience.

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your wonderful review and recommendation! We’re delighted to hear that Don and Leona provided such exceptional support throughout your mortgage application.

Bewertet mit 5 von 5 Sternen

"I’d completely lost hope

"I’d completely lost hope — they made the impossible happen"

From the very start, my mortgage advisor took the time to truly listen and understand my individual situation explained everything clearly, and never made me feel rushed or overwhelmed — even when things felt complicated and discouraging.

At times I honestly thought getting a mortgage was out of reach, and I’d all but given up. But they didn’t give up on me. They worked tirelessly, explored every option, and guided me through every step with patience, care, and total transparency.

Thanks to their expertise and belief in my case, I now have my mortgage approved — something I truly thought wouldn’t happen. They turned a stressful, worrying process into something I could navigate, and treated me with such kindness and respect throughout.

I cannot recommend them enough. If you need someone who understands Forever grateful. 🙏❤️Heron Financial Kane and Zara much appreciated.

29. September 2026
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Antwort von Heron Financial

Thank you so much for sharing such a heartfelt review. We’re incredibly pleased to hear that Kane and Zara were able to support you through what sounds like a challenging mortgage journey!

Bewertet mit 5 von 5 Sternen

I have used Heron twice now

i have used Heron twice now, once for my mortgage and now for my renewal, i have found my Senior mortgage advisor Aidan communicating clear information, helpful and easy to understand without making things complicated.

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your kind review and for choosing Heron Financial for a second time! We’re delighted to hear that Aidan has provided such a positive experience, both with your original mortgage and your recent mortgage renewal!

Bewertet mit 5 von 5 Sternen

Professional, helpful and supportive

We had a really positive experience with Aidan and Lillie during our remortgage. From the beginning, they were both extremely helpful, professional and easy to deal with.

Lillie was also fantastic throughout the progression of our remortgage. She kept us updated, was always happy to answer our questions and made sure we knew what was happening at each stage.

10. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your lovely review! We’re delighted to hear that Aidan and Lillie made your remortgage journey such a positive experience!

Bewertet mit 5 von 5 Sternen

Good communication kept well informed…

Good communication kept well informed of progress very helpful easy to contact no long waiting times on the phone.

21. September 2026
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Antwort von Heron Financial

Thank you so much for your kind review! We’re delighted to hear that you found the Heron Financial team helpful, easy to contact and responsive throughout the process!

Bewertet mit 5 von 5 Sternen

10/10 experience!

I had a fantastic experience using Heron Financial for my recent property purchase, which went from start to finish in just under 1.5 months.

Rachel Lewis handled my mortgage, and Ailsa Holmes looked after my insurance and protection cover. Both were absolute professionals, incredibly efficient, proactive, and friendly. The level of communication was exceptional throughout and I was kept updated every single step of the way, so I never had to chase for answers.

The entire process was smooth, quick, and completely stress free. I couldn't have asked for a better team to guide me through it all.

Highly recommended! 😊

14. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your fantastic review and recommendation. We’re delighted to hear that Rachel and Ailsa helped make your property purchase such a smooth and stress-free experience!

Bewertet mit 5 von 5 Sternen

Made my application easy

They have a clear process and knowlegeable staff that meant the application and everything around it went very smoothly. It turned a daunting task into one that was actually almost a pleasure. They answered all my questions along the way - even the difficult ones!

24. September 2026
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Antwort von Heron Financial

Thank you so much for your lovely review! We’re delighted to hear that our clear processes and knowledgeable team helped make your mortgage application such a smooth and positive experience!

Bewertet mit 5 von 5 Sternen

Always available and helpful

We used Heron Financial to help us through the mortgage process. The team is highly professional and is available at all times. We would highly recommend everyone to use Heron Financial as your mortgage broker as it will be a hassle free experience!

18. September 2026
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Antwort von Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that the Heron Financial team helped make your mortgage journey feel straightforward and hassle-free!

Bewertet mit 5 von 5 Sternen

Excellent Service

My experience with Heron was brilliant, Aidan and Rebecca are very knowledgeable and explained everything very well. They kept me informed at each step, I'd reccomend them to anyone.

17. September 2026
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Antwort von Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that Aidan and Rebecca made your experience with Heron Financial such a positive one!

Bewertet mit 5 von 5 Sternen

Rebecca and Dalia have been great!

Rebecca and Dalia have been great! They were both very attentive and answered any questions very quickly. They both kept in constant contact us to ensure we know what was happening every step of the way.

16. September 2026
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Antwort von Heron Financial

Thank you so much for your lovely review. We’re delighted to hear that Rebecca and Dalia were so attentive and responsive throughout your mortgage journey!

Bewertet mit 5 von 5 Sternen

I couldn’t recommend heron financial more

I couldn’t recommend heron financial more. My experience from the very start has been amazing. Rachel and Lillie have been so supportive and have helped every step of the way. When we’ve had questions, everyone has been so responsive and helpful. Thank you for all your help

15. September 2026
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Antwort von Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Rachel and Lillie have been so supportive throughout your journey and made your experience with Heron Financial such a positive one!

Bewertet mit 5 von 5 Sternen

Great service as ever

Great service from Joshua Johnstone as ever. Kept us updated, he is well informed, and took away lots of concerns for us. Would highly recommend!

4. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you so much for your continued trust in Heron Financial and for your kind recommendation!

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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