Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Mehr ansehen
SCAM – Please be careful when ordering. They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections... Mehr ansehen
Unternehmen hat geantwortet
I was tired of my same old boring meals. This way I can experiment a bit and eat good, tasty food. I'm enjoying this new experience. Delivery is excellent, and the driver is friendly and efficient.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Kontaktinformationen
Irland
- hellofresh.ie
3.8
Gut
3130 Bewertungen
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They have an option to pause your account and somehow your hellofresh order still comes even after pausing your account. Some of the dishes are actually disgusting for example the green curry and boda bowl but loved the peanut stew one and tbh I'm not really sure yiur saving at all alot of the dishes are really cheap to make yourself at home
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hellofresh Ireland
Hi Emma,
Thank you for sharing your honest feedback with us. I am very sorry to hear that an order arrived after you had paused your account; I understand how frustrating it is to receive a delivery you weren't expecting.
It’s great to hear you loved the Peanut Stew, though I’m sorry the Green Curry and Boda Bowl didn't hit the mark for you. We strive to provide both convenience and value, so your comments regarding the recipe selection and cost are very helpful for our team to hear.
We want to make sure your account settings are working exactly as they should. If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958. We would be more than happy to get this sorted for you.
-Ann
I was sceptical at first but that…
I was sceptical at first but that changed once I saw the level of organisation of the menus and quality of the food delivered. My husband and I shared the prep and in no time we had our dinners. They were delicious. Beyond our expectations.
9. April 2026
Antwort von Hellofresh Ireland
Hi Marie,
Thank you so much for sharing your experience! We love hearing that we were able to turn that initial skepticism into a delicious success. It’s wonderful to know that you and your husband enjoyed the organization of the menus and that the meals exceeded your expectations. There’s nothing better than a team effort in the kitchen!
We’re so happy to have you cooking with us. If you ever need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
-Ann
I’m really happy with HelloFresh so…
I’m really happy with HelloFresh so far. The meals are very tasty and the ingredients are fresh. There’s a great variety of dishes to choose from.
The “Calorie Smart” options are really helpful for staying on track with my diet. The recipes are simple and easy to follow, my son can prepare most of the meals on his own, which is a big plus.
Since we started, our diet has become much more varied and my son is trying new foods, which I’m really happy about. Overall, a very convenient and enjoyable experience
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hellofresh Ireland
Hi Anna,
Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that HelloFresh has become a convenient part of your family routine. It’s fantastic to know that our 'Calorie Smart' options are helping you stay on track, and we’re especially impressed that your son is taking charge of the cooking and trying new foods, that is a huge win!
We love being able to bring that variety and ease to your kitchen. Thank you for choosing us to be a part of your journey toward a more varied and enjoyable diet.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
-Ann
Ive been getting hello fresh for 2 or 3…
Ive been getting hello fresh for 2 or 3 years now I find it absolutely brilliant. No waste amd very flavour some
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hellofresh Ireland
Hi K,
Thank you so much for being a part of the HelloFresh family for the past few years! We are absolutely delighted to hear that you're still finding our meals brilliant after all this time.
Reducing food waste while keeping things flavorful is exactly what we aim for, and it’s wonderful to know we’re hitting the mark for you. We look forward to many more years of delicious, waste-free cooking together!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
-Ann
I love Hello Fresh I find the flavours…
I love Hello Fresh I find the flavours and variety great and it really keeps me on track cooking nice meals each day. It would have been a 5 star review but I feel like the portion sizes are sometimes small especially for veg and I have had a few times recently where veg was not of the best quality freshness when my order was received
23. Oktober 2025
Antwort von Hellofresh Ireland
Hi Murtagh
Thanks so much for giving us a try. We do apologise for the experience you have had.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
The quality of the ingredients is…
The quality of the ingredients is brilliant and it is quite affordable. The dinners are very tasty and most of the portion sizes are perfect. The only thing that is a bit annoying is that you cant set a certain day to pay in the week. Personally ive had my card blocked because they tried taking out the payment so many times on one day but I dont get paid until the next day. It would be alot better if you could align the payment day with the day you get paid
5. Januar 2026
Antwort von Hellofresh Ireland
Hi Kellie
Thanks so much for giving us a try. We do apologise for the experience you have had.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
It’s easy when coming home from a long…
It’s easy when coming home from a long days work, my teens are loving it too. So tasty
2. April 2026
Antwort von Hellofresh Ireland
Hi Jeanette
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Very good product quality
Very good product quality, with recipes that are simple to prepare and cook. Appetizing food.
4. April 2026
Antwort von Hellofresh Ireland
Hi Luis Fernandes,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
The food from hello fresh is great…
The food from hello fresh is great quality and super easy to make for the family or for one person.
My experience with the services was anything but pleasant. I signed up last week Sunday to have a look at prices and the menu..
Unknowing to me once I signed up on the Sunday, I woke up Monday morning to money being taken out of my account without my consent and my order being placed..
I did not need 4 meals for 4 people I was browsing prices to see how much something like that would be.
Then Wednesday the same week money was trying to be taken from my account (lucky I didn’t have any in the account) yet again without my consent or any notification. Considering I had just paid money on the Monday, I thought this was incredibly poor.
So yes food and food cooking instruction fantastic. How they handled me as a customer, not so good
5. April 2026
Antwort von Hellofresh Ireland
Hi Gareth,
Thank you for taking the time to share your feedback.
We’re really glad to hear that you enjoyed the quality of our meals and found the recipes easy and convenient to prepare for both families and individuals. However, we’re truly sorry to learn that your experience with our service and billing process did not meet your expectations.
We understand your concern regarding the unexpected order placement and charges after sign-up, as well as the attempted payment afterward. This is not the experience we want for any of our customers, and we appreciate you bringing this to our attention. Your feedback is very important and will be shared with the relevant team for further review and improvement.
We’re sorry for any confusion or inconvenience this may have caused. We always aim to ensure transparency and a smooth experience from sign-up onwards.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us
or contact our Customer Support team at +353 1 223 8958.
Thank you again for your honest feedback.
Kind regards,
Ann
I just love it I’ve made three gorgeous…
I just love it I’ve made three gorgeous meals this week all thanks to hello fresh .Amazing
3. April 2026
Antwort von Hellofresh Ireland
Hi Jeannenoelle,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’ve made three gorgeous meals this week and that you’re loving your experience with HelloFresh. It’s amazing to know we’ve been able to help make your cooking enjoyable and delicious.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us
or contact our Customer Support team at +353 1 223 8958.
Kind regards,
Ann
I did not realize that I had order…
I did not realize that I had order anything. Order came by mistake.
Please do not send anymore,I would not have ordered
Prawns as my wife is allergic to them
N
Thomas Kelly
5. April 2026
Antwort von Hellofresh Ireland
Hi Ray,
Thank you for your feedback, Thomas.
We’re sorry to hear about your experience and understand your concern regarding the unexpected order. We also sincerely apologize for the inclusion of prawns, especially given your wife’s allergy, this is certainly not the experience we want for our customers.
We recommend reviewing your account settings and upcoming orders to ensure everything is aligned with your preferences. If you’d like assistance with managing or cancelling future deliveries, our team will be more than happy to help.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us
or contact our Customer Support team at +353 1 223 8958.
Kind regards,
Ann
It was the first time I have used hello…
It was the first time I have used hello fresh, I got 4 meals for 2 people ,the meals were prepared quickly, were very tasty,easy to make, and substantial in size,variety was excellent as I let hello fresh choose for me, delivery was on time and I didn't have to shop, saved so much time
29. März 2026
Antwort von Hellofresh Ireland
Hi Sarah,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Room for improvement
Step by step instructions where generally good but could be clearer in certain recipes. Some steps probably could be changed around as products that cook fast go cold while continuing on with other steps. , flavors so far have been okay to good so there is plenty of room for improvement. We will try different recipes over the next few weeks and have a better picture of how we feel about Hello fresh. No option for a 3 person household which is a bit of an issue for us, either we have too much food or too little, there's no in-between. Overall not bad but there's definitely room for improvement
2. April 2026
Antwort von Hellofresh Ireland
Hi Edward,
Thank you for sharing your feedback with us. It’s great to hear that you’re enjoying the flavors so far, but I completely understand your points on where we can improve.
I have shared your comments with the relevant teams regarding the recipe instructions and the timing of the cooking steps. We want to ensure our meals are easy to follow and turn out perfectly every time, so your input is very helpful. I also appreciate you mentioning the need for more flexible plan sizes for different household numbers; we are always looking for ways to better accommodate our customers' needs.
We’re glad you’re giving us a few more weeks to show you what we can do, and we’ll be working hard to improve your experience.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
Antwort von Hellofresh Ireland
Hi Customer,
Thank you for your feedback! We are so glad to hear that you are enjoying the convenient cooking and the wide variety of recipes we have to offer.
We also appreciate your honest comments regarding our recipe instructions and the timing of certain steps. Your feedback about plan sizes for 3-person households is also very helpful, as we are always looking for ways to improve our service and better fit our customers' needs. We hope you enjoy the new recipes you’ll be trying over the coming weeks!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
We are really enjoying the Hellofresh…
We are really enjoying the Hellofresh experience. I am definitely learning to cook, again. I would pay gladly in a restraunt for the final results of every meal. We are early in but there seems to be no end to the options. Financially, well worth it.
2. April 2026
Antwort von Hellofresh Ireland
Hi Ethna,
Thank you so much for the wonderful feedback! We are thrilled to hear that you are enjoying the HelloFresh experience and that you're finding the recipes both rewarding and great value for money.
It’s fantastic to know that you're enjoying the variety of options and feeling confident in the kitchen again. We’ll be sure to share your kind words with the whole team!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
It’s simple to cook
It’s simple to cook. There’s zero waste. And the choices are amazing. I don’t have to think about what’s for dinner every night.
1. Januar 2026
Antwort von Hellofresh Ireland
Hi Ciara,
Thank you so much for the fantastic feedback! We are so happy to hear that HelloFresh is making your evenings easier and that you’re enjoying the variety of choices and the zero-waste experience. It’s great to know we can take the stress out of deciding what’s for dinner!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
Antwort von Hellofresh Ireland
Hi Eliane,
Thank you for sharing your thoughts with us! We are glad to hear that you find our service well-suited for smaller families and for those looking for a convenient way to enjoy home-cooked meals even when far from home.
We love being able to provide that ease and comfort through our recipes, and we appreciate you taking the time to leave us your feedback!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
The food is good but the price is high.
22. März 2026
Antwort von Hellofresh Ireland
Hi Emma,
Thank you for your feedback! We are glad to hear that you are enjoying the quality of our food.
We appreciate your honesty regarding the pricing, as we always aim to balance the convenience of fresh, pre-portioned ingredients with great value. Please note that prices may vary depending on the type of box you order. Feel free to visit this link https://www.hellofresh.ie/menus to see our menu and get a quote as well.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
I am being asked for a review before I…
I am being asked for a review before I have received the product.
The product has nor even arrived on the due date
9. April 2026
Antwort von Hellofresh Ireland
Hi Sarah,
Thank you for reaching out. I am sorry for any confusion caused by receiving a review request before your first delivery has arrived.
Our system sometimes sends these requests automatically after an account is created, but we certainly want you to experience the food first! We hope you enjoy your first box when it arrives, and we would love to hear what you think of the recipes once you've had a chance to try them.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Best regards,
Ann
The 3 stars are for the call from…
The 3 stars are for the call from management only.
0 stars for customer experience
30. März 2026
Antwort von Hellofresh Ireland
Hi Valerie,
Thank you for your feedback. We’re glad to hear that you appreciated the call from our management team, but we’re truly sorry that your overall customer experience did not meet your expectations. This is not the standard of service we aim to provide. We would really like to learn more about what happened and see how we can make things right, so please feel free to reach out to us directly, https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.. Your feedback is very important to us as we continue to improve our service.
-Ann
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