Truly an excellent company to work with. We were challenging customers returning the original mattress and pillows and getting replacements free of charge. The mattress was actually exchanged outside... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’ve never been treated so well by any company ever. It all began with Argie. Every person I interacted with, after him. continued to give me the same (tremendous) customer service. Far more than I... Mehr ansehen
Unternehmen hat geantwortet
I recently purchased a Helix Midnight Luxe Twin XL mattress and I was happy with the product and process. The bed is comfortable for my guests. The mattress arrived in a box and unfolded to its full... Mehr ansehen
Unternehmen hat geantwortet
So I am at day 10 and still no mattress delivered? Something about they have to make it first and then send out. Made to order? How stupid is this. I ordered a regular queen mattress without changing... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Helix Sleep, we believe better sleep starts with a mattress designed for YOU. We are not a one size fits all type of mattress company. Every person sleeps differently, which is why Helix mattresses are thoughtfully engineered to support your unique body type, sleep position, and comfort preferences. Each Helix mattress is designed to promote proper spinal alignment and targeted pressure relief. By combining premium foams with responsive hybrid support, our mattresses help reduce aches and pains, improve sleep quality, and leave you feeling more refreshed and energized in the morning. Whether you sleep on your side, back, or stomach, Helix offers a customized sleep solution built to support the way you actually rest. Finding the right mattress is simple with the Helix Sleep Quiz. This quick, personalized quiz matches you with the mattress that best fits your body, sleep style, and comfort needs, taking the guesswork out of mattress shopping. From soft and plush to firm and supportive, Helix makes it easy to find your perfect fit. All Helix mattresses are designed and hand assembled in our U.S. facility using high-quality materials and thoughtful construction. We offer free shipping, a 365-night risk-free sleep trial, and a lifetime limited warranty, so you can feel confident in your purchase from day one. Helix is redefining how people shop for mattresses by focusing on personalization, comfort, and long-term support. With expertly designed products and a customer-first approach, Helix is here to help you sleep better, wake up feeling restored, and enjoy more comfortable days ahead. With Helix Sleep, better sleep starts tonight.
Kontaktinformationen
5301 W Bethany Home Rd, 85301, Glendale, Vereinigte Staaten
- 831-777-5976
- help@helixsleep.com
- helixsleep.com
4.4
Hervorragend
244 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Helix Sleep
Thanks so much! We’re thrilled you’re loving it!
They have the best mattress
They have the best mattresses and are very timely with their delivery. We just purchased a king mattress for our new home & it is the best for us. We purchased one for our VRBO & guests were asking what brand it was & we sent them to your website
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thank you so much for the kind words and continued support! We're honored to be part of both your home and your VRBO, and thrilled to hear your guests loved it too. We appreciate you spreading the word and wish you many restful nights ahead!
fast and easy
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thanks for the great feedback! We're glad everything was fast and easy for you!
Antwort von Helix Sleep
Thanks for sharing, Samuel!
Best night's sleep!
The setup and the first night's sleep was exceptional. Love the mattress and my sleep couldn't be any better!
11. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
That’s amazing to hear! We're so glad the setup was smooth and that you're loving your sleep already. Here's to many more great nights ahead!
Not to bad, I'm just hot
Honestly I love it, I thought there would be more of a cooling aspect. Maybe that's just me, but the cooling is insufficient.
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thanks for your honest feedback! We’re so glad you’re loving the mattress overall, but we’re sorry to hear the cooling feel didn’t quite meet your expectations. Feel free to contact our support team to see if there might be another solution for you to help cool things off a bit more!
good quality mattress
The shipping took a while but worth the wait.
3. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
We're glad to hear you think it was worth the wait! Thanks for sharing.
Easy set up, fast shipping
Shipping was very fast, getting the mattress set up was so easy. My wife and I have had the best sleep since upgrading our mattress to the midnight elite.
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thanks so much for the great review! We're thrilled to hear setup was a breeze and that you and your wife are sleeping better on the Midnight Elite. Here's to many more restful nights!
Great product
Great product. Love my new mattress and adjustable bed frame! My sleep has really improved!
25. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
We're so happy to hear you're loving your new mattress and adjustable bed frame and that your sleep has improved. That’s what it’s all about!
Best sleep ever
Midnight luxe with ErgoAlign layer: At first my mattress was a bit soft after laying on it for a while so I requested a complimentary firm mattress topper and it made all the difference! The softness is perfect now and I love my mattress.
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thank you for sharing your experience! We're so glad the complimentary topper helped fine-tune the feel and that you're now loving your Midnight Luxe with the ErgoAlign layer. Wishing you continued comfort and great sleep!
Worth the investment!
I am extremely pleased with my mattress purchase. As soon as I layed on it, it felt like I was sleeping on a cloud. My sleep has improved tremendously. No more tossing and turning or waking up with back pain. I wake up feeling rested. The product was as described. Comfortable, cooling (no more sweaty nights), and made without harmful chemicals which is a huge plus. I couldn't be more happier. I wish I had purchased this mattress years ago. Yes, it's pricey, but the proof is in the quality. Without hesitation, I would repurchase another mattress from Helix.
7. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thank you so much for the amazing review! We’re thrilled to hear your Helix mattress has brought you the comfort, support, and restful sleep you were looking for, especially the cooling and clean materials. It means a lot to know you'd choose us again. Here's to many more nights of cloud-like sleep!
“I love sleeping in my new bed”
Very happy with my prior purchase and quality of the product. Child’s mattress for my 4year old Grandson who occasionally sleeps over. 1st time he used the bed, when he woke up he said “I love sleeping in my bed!” I love the 2 sides for longevity.
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thank you for sharing this sweet story! We’re so happy to hear your grandson loves his new bed and that you’re pleased with the quality and thoughtful design. Moments like that are what it's all about!
Solid experience
Great service. Quick delivery and they sent another company to remove the old mattress we’re replacing.
5. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thanks for the kind words! We're glad to hear everything went smoothly with delivery and removal. We appreciate you choosing Helix!
It was an easy delivery and quality…
It was an easy delivery and quality mattress
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thanks for the great feedback! We're happy to hear delivery was easy and you're enjoying the quality of your new mattress. Sleep well.
Great customer service and follow up
Great customer service and follow up. Solid communication.
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thanks so much! We’re glad to hear you had a great experience with our team. Solid communication is something we take pride in. Appreciate you sharing!
The Helix Midnight Luxe 13.5 that we…
The Helix Midnight Luxe 13.5 that we ordered has turned out to be all that it was touted to be. Comfortable, cool, and easy to set up.
My husband no longer has lower back pain.
7. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thank you for the wonderful feedback! We're so happy to hear your Midnight Luxe is living up to expectations and even more so that your husband is experiencing relief from back pain. Wishing you both many restful, comfortable nights ahead.
Antwort von Helix Sleep
We’re glad to hear your mattress arrived quickly, Sam! Enjoy your new sleep setup!
Comfortable so far
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
We're glad to hear it's feeling comfortable so far. Wishing you many great nights ahead.
Helix sleep is by far the best!
Helix sleep has amazing and friendly customer service, an easy to navigate site and amaaazing products.
The mattress I have from Helix is TOP NOTCH. I actually didn't even know how amazing it would be but I am now a forever fan and customer.
What more could one want?!
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
Thank you so much for the kind words! We're thrilled to hear you're loving your mattress and had a great experience with our team and site. It means the world to have you as part of the Helix family. We’re lucky to have fans like you!
Satisfied customers
Clear and frequent communication. Managed expectations and follow through was as expected. And most importantly, the mattress is very supportive; my hips don't hurt!
24. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Helix Sleep
We're so glad the communication met your expectations and even more thrilled that your mattress is providing the support you need. Here’s to pain-free, restful nights ahead!
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