Used the quoting procedure and had a quote for £699 for 500 litres - then received a phone call from someone called Jill at Certas, reacting to my e-mail which I sent to certas energy asking if... Mehr ansehen
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Das sagen Bewerter
I put in two orders for heating oil last Saturday morning, 1000litres each for myself and one for an elderly neighbour. The ordering process on the website is really straightforward and easy to negot... Mehr ansehen
Second time I’ve used the heating oil club and it was just as good as the first. Getting a quote, ordering and paying is all very straightforward and the oil was delivered ahead of schedule. The pric... Mehr ansehen
I've used this method of ordering oil many times and cannot fault it. Usually the price is cheaper than our local oil group can negotiate. Certas delivery drivers are very pleasant and careful and I'... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.
Kontaktinformationen
High Street, NN6 6LQ, Yelvertoft, Vereinigtes Königreich
- heatingoilclub.co.uk
3.7
Akzeptabel
74 Bewertungen
Hat 28 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Discgraceful
Used the quoting procedure and had a quote for £699 for 500 litres - then received a phone call from someone called Jill at Certas, reacting to my e-mail which I sent to certas energy asking if the heating oil club was a con.
Jill said no it was not a con, however they could not give me a firm quotation for the oil, and that I would have to pay a difference between what I was quoted by the heating oil club (so-called) and the correct price at certas would charge,
I asked for my money back, and I was told that they would send back £665, Which of course would leave me £34 Out of pocket.
I can honestly say that this organisation, if I can call it that, is a dysfunctional and disgraceful smokescreen for somebody making a little bit of money in between a client and the old company.
Beware stay away don't touch this with a barge pole.
20. März 2026
Bewertung ohne vorherige Einladung
No oil and no refund yet!
Ordered oil on 1/3, acknowledged on the same day, confirmed and funds taken from my account on 2/3. Order cancelled on 3/3 and still awaiting return of funds. Should not be allowed. Beware customers if you are thinking of joining.
3. März 2026
Bewertung ohne vorherige Einladung
Easy to order
Easy to order, good price and prompt delivery. Thanks would recommend and use again ☺️
1. März 2026
Bewertung ohne vorherige Einladung
good website
good website, very easy to deal with, competitive pricing, great delivery timelines, swift refund for our over-order!
6. März 2026
Bewertung ohne vorherige Einladung
Second time I’ve used the heating oil…
Second time I’ve used the heating oil club and it was just as good as the first.
Getting a quote, ordering and paying is all very straightforward and the oil was delivered ahead of schedule. The price was better than I could have achieved myself. The is a fantastic business offering real value and good old fashioned customer serve. I will use them next time.
5. März 2026
Bewertung ohne vorherige Einladung
First class, professional service
I put in two orders for heating oil last Saturday morning, 1000litres each for myself and one for an elderly neighbour. The ordering process on the website is really straightforward and easy to negotiate. I always get an acknowledgement of the order immediately. Their prices are excellent and nearly always their quotes are more competitive than with most other suppliers. Been with the Heating Oil Club for a few years now and can't see myself going elsewhere any time soon. I should also say that delivery is very quick. My last order took only six days to arrive - excellent!!
28. Februar 2026
Bewertung ohne vorherige Einladung
Easy ordering process with fast…
Easy ordering process with fast delivery and at an extremely competitive price.
4. März 2026
Bewertung ohne vorherige Einladung
Heating oil delivery at it's best
Prompt delivery, within 5 days of placing my order. Driver rang me 5 mins before arriving to let me know. Delivery was efficient and quick.
5. März 2026
Bewertung ohne vorherige Einladung
Never had any issues
I've used this method of ordering oil many times and cannot fault it. Usually the price is cheaper than our local oil group can negotiate. Certas delivery drivers are very pleasant and careful and I've never had to wait more then a fortnight for a delivery.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The heating oil club
Thank you for taking the time to leave this review. We're really pleased to hear our ordering method has worked reliably for you and that our prices and Certas drivers have met your expectations.
We aim to keep deliveries prompt and handled with care, so it's great to know you've never waited more than a fortnight. Your continued custom means a lot to us.
Reliable service
Reliable service, good price and respond to queries quickly
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von The heating oil club
Thanks Robert - we really appreciate the kind words. We're delighted to hear our reliable service, competitive pricing and quick responses hit the mark.
Price increases
Why has the heating oil club increased their price by over 90% since 28/2/26 when oil prices on world markets have only increased by less than 20%???
Disgracefully profiteering.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von The heating oil club
Sorry to hear this — we take pricing concerns seriously. Oil prices are set by suppliers, not by The Heating Oil Club or syndicate companies but completely understand the frustration within the current geopolitical climate.
Antwort von The heating oil club
Thank you Patrick for your reply and your membership with us.
The delivery was very quick
The delivery was very quick, fortunately we were home or the locks would have been on the tank.
The mail confirming order said I would be contacted the day before, but pleased with the service and driver was very polite and respectful.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von The heating oil club
Thank you for the review — really pleased the delivery was quick and the driver was polite and respectful. Apologies we didn’t contact you the day before as the confirmation said; I’ll pass this on so it doesn’t happen again.
Good experience start to finish
Easy ordering and delivery within 2 working days. Despite rising prices they offered cheapest quotation.Great experience from start to finish.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von The heating oil club
Thanks Barry, we try and keep the prices as low as we can for our members. Glad delivery was fast and with a great experience.
Competitive prices
Competitive prices, easy to order really good service and delivery on time.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The heating oil club
Thanks Jill for the positive review. Always try and keep prices competitive and trying our best to keep the whole process simple and easy.
Far better then other sites
Been using THOC for 12 yrs, I compare with other sites, this is always the cheapest. Another well I own site often has the PPL showing slightly cheaper, but in fact the overall price showing is always higher, guessing it’s a fee they put on top. Never had an issue with THOC, only issues with I’ve had are with the supplier, which is always Certas, and then only had issues since Certas took over Butler Fuels. All the issues people are having seem to be with the supplier not THOC. Whenever I need to get in touch with THOC, I email them and I usually get a reply same day. Certas on the other hand, hard to get hold of, rude customer service, unbelievable some of the issues and excuses I’ve had from them.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von The heating oil club
Thank you for taking time for your honest review. It is really helpful to know what is going well and what we can improve. Your frustrations are noted and this will hopefully help improve the whole experience next time.
competative prices and great servicemy…
competative prices and great servicemy go to for heating oil
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The heating oil club
Hi Lynsey, Thank you for your loyal custom as well as your review. Glad we are providing you with a great service.
Good Price
Good Price, excellent delivery in quick tme and great driver
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The heating oil club
Thank you for your review - I am glad that we are providing you with a great service and good price.
Easy to use
Easy to use, great prices, highly recommend.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The heating oil club
Thank you for taking time to review. I am glad to hear that we are easy to use as well as the high recommendation.
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