Healthysupplies Bewertungen 

38'201
•
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I love the range and variety on offer, I get things here I can't find anywhere lese - and it's always top quality. I usually pick up from the warehouse, which is a great option if you are in the area... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have been purchasing the same product range for a while from Healthy Supplies and it has been consistently extremely good. I want to purchase other products from this company and look forward to doi... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I was sent pumpkin seeds with only 4 months bbe date on them. Some of the bags had most of the air expelled while other were full of air. This coupled with the short bbe does not make for a good bul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Every single item I have bought from Healthy Supplies is the best - simply delicious and fresh. And anyone with whom I have shared your products has commented! Also your deliveries are quick and I r... Mehr ansehen

Unternehmensdetails

  1. Reformhaus
  2. auch in
  3. Online-Bestellservice
  4. Supermarkt

Vom Unternehmen geschrieben

Hello, we are Healthy Supplies! We stock the widest range of organic and eco-friendly food, drink and lifestyle products online. Our selection includes free-from, vegan and gluten-free foods and you can make massive savings with our economy sized bulk packs. We’re committed to enhancing the overall health and wellbeing of our customers. That’s why, on top of health foods, we offer sports nutrition, eco-friendly home and ethical beauty products. All of our products are selected by our team, we have made it our goal to bring healthy food to everyone. High quality products, at competitive prices all delivered directly to your door! Healthy Supplies is an online health food & health products store based out of Sussex, England. International delivery is also available for our overseas customers.

Vom Unternehmen geschrieben

Our Eco-Friendly Mission!
It is our mission to operate in the most eco-friendly way possible. As an online retailer, we have a responsibility to reduce our carbon footprint and practise environmentally friendly processes. We only have one planet, there is no planet B. So we want to ensure that we leave as little behind as possible. We also want to help our customers do the same! We are keen to enrich the market with a plethora of eco-friendly products and alternatives to make your eco-friendly journey as easy as possible! For more information on how we operate please visit Healthy Supplies: https://www.healthysupplies.co.uk/eco-friendly-healthy-supplies.html

Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

38'201 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4.5

Alle Bewertungen

(38'201)

203 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Very disappointing experience with…

Very disappointing experience with collagen type 2
I purchased Collagen Type 2 from Healthy Supplies, but when it arrived, I immediately noticed an extremely foul smell. The taste was so unpleasant that it made me feel like vomiting, and the product was definitely not suitable for adding to shakes, soups, or any other food or drink.
I contacted Healthy Supplies to raise my concerns, but they initially told me that the smell and taste were normal for this product. After sending a second email explaining that I considered it a potential health hazard and unfit for human consumption, they eventually agreed to issue a refund.
However, they refused to reimburse me for the postage costs of returning the product, which I found very disappointing—particularly as the item appeared to be expired. I was also unhappy that it took repeated communication before they accepted responsibility and arranged the refund.
Overall, I am very dissatisfied with both the product and the customer service I received, and I would not feel confident ordering from Healthy Supplies again.

I note again the product was spoiled 100% , no doubt in that.

3. September 2026
Bewertung ohne vorherige Einladung
Healthysupplies-Logo

Antwort von Healthysupplies

Hi Bogdan,

Thank you for taking the time to leave feedback, and we're sorry the Type 2 Collagen Peptides didn't work out for you.

We do want to clarify one point for accuracy: you raised concerns with us that the product smelled "spoiled," and our Quality Team checked samples from this batch in response — they found no fault. The strong aroma is a natural characteristic of this minimally processed, chicken-sternum-derived collagen.

We did agree a full refund of £28.99 once you let us know the product wasn't working for you, and processed this as soon as the return arrived. We also offered a goodwill voucher, which is still available to use — the details are in our email correspondence with you.

On the return postage: we explained before the return was sent that this would be at your own expense, as is standard when a product isn't faulty, so we weren't able to reimburse this on this occasion.

We're sorry this hasn't left you with a good impression of us, and we're always happy to talk it through — feel free to call us on 0800 689 1982 or email service@healthysupplies.co.uk.

Kind regards,
The Healthy Supplies Team

Bewertet mit 1 von 5 Sternen

I ordered an item from this Company a…

I ordered an item from this Company a month ago on EBAY, the item never turned up, I have contacted the Company 5 times now and they just say that the item is in transit. This company are incompetent, and they are refusing to refund my money. their customer support is non existent. and now EBay are refusing to deal with the problem. I SUGGEST THAT YOU DO NOT ORDER ANYTHING FROM THIS COMPANY.

1. Juli 2026
Bewertung ohne vorherige Einladung
Healthysupplies-Logo

Antwort von Healthysupplies

Dear Neville,

Thank you for your review.

We're sorry your parcel was not delivered. We do ask customers to allow sufficient time for their order to arrive on the rare occasions they are late. Once the courier's investigation had concluded and it was confirmed they had mislaid your parcel, your order was refunded immediately. Please accept our sincere apologies for the inconvenience.

Kind regards
Dom
Healthy Supplies

Bewertet mit 1 von 5 Sternen

Responsibility to abide by laws.

I have email back & forth to there office for days discussing the relevance of actually selling products before there ‘best before date” I am sure it is against the law sell products that are out of date. I bought a product from them recently a packet of ground Almond flour. Which I have now found out had past its “best before date in June 2026. I bought on 2nd of August which is definitely 2 months difference. Not that I am an expert but I have done Health & Safety level a few years over the year & have been taught it against the law to sell good that are out of date. They are still very adamant that I can not have a refund due to the legitimacy of there product. People really need more education I feel.

26. August 2026
Bewertung ohne vorherige Einladung
Healthysupplies-Logo

Antwort von Healthysupplies

Dear Ms Prior-Byrne,

Thanks for your review.

We are sorry you were unhappy with your purchase, but we do need to correct an important factual error in this review.

It is not against UK law to sell food after its Best Before date. The Food Standards Agency explicitly confirms that food can legally be sold after this date - it is food with Use By dates that cannot legally be sold after the date has passed.

This product was purchased from our clearly marked 'Clearance' section, which is specifically for food which has exceeded the Best Before date, and the date was very clearly displayed on the product page before purchase. We put this here for full transparency so customers have all the information, and know exactly what it is they are purchasing.

At Healthy Supplies, we hate unnecessary food waste. Customers have specifically asked us to offer perfectly good food beyond its Best Before date at a reduced price, rather than see it unnecessarily thrown away. We are therefore very happy to make such products available where appropriate, while being completely transparent about their dates.

We are particularly surprised by the assertion that this is illegal, given the reference in the review to having undertaken Health & Safety training. The distinction between these two types of date is a fundamental principle of food labelling.

This isn't simply our interpretation of the law — it is confirmed by the Food Standards Agency's own guidance.

Best regards,
Dom
Healthy Supplies

Bewertet mit 2 von 5 Sternen

I bought the type 2 collagen ( chicken…

I bought the type 2 collagen ( chicken sternum) and couldn’t stomach the smell. I have an iron constitution and can usually eat anything. I had to bin the product.
There was no notice of the smell.

17. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good

Very good. Missed the free item down to my own poor timing for the order but nevertheless product from HS is always consistently good.

4. August 2026
Bewertet mit 1 von 5 Sternen

Poor Customer Services

The items of food I requested were not delivered because Evri damaged the items, but I had to chase Healthy Supplies and inform them! When I eventually managed to track everybody down, I received a very bland AI response informing me that they would not send a package because it might get damaged again and asking if I would like a voucher! I requested a full refund. Sadly, I will not be using them again due to the time delay in chasing everyone.

17. August 2026
Bewertung ohne vorherige Einladung
Healthysupplies-Logo

Antwort von Healthysupplies

Hi there,

Thank you for taking the time to leave us a review.

I'm very sorry to hear that first, your order unfortunately got damaged whilst in the courier's care, and that secondly, you felt you needed to chase us about this.

We do not receive any notification of parcels being damaged or lost from the couriers themselves, and this has applied to every courier we have worked with. I'm sorry that this isn't possible for them to do.

Because of this, we do need our customers to let us know if there is a delay, if anything is amiss upon arrival, or if nothing has arrived at all so that we can get things resolved for them as quickly as possible.

I can assure you that we offered both a full refund or a voucher to use on your next order. We like being able to give our customers a choice, just in case they may prefer one over the other. I can also confirm that your full refund, as requested, has been processed as of today.

Please note that we do not operate over the weekend - your email reached us on Saturday and was answered as promptly as possible on Monday with consistent replies following afterwards; all from a real person.

I hope this clears things up and should you choose to shop with us again, we'll be on hand to try and ensure the experience is better than this one.

Kind regards,
Mia

Bewertet mit 5 von 5 Sternen

“Frequent Flyer” with Healthy…

I’ma “frequent flyer” with Healthy Supplies, and I wouldn’t go anywhere else!
Despite us living on a far-flung island, our deliveries always arrive speedily and in perfect condition. All the products are good quality too. Highly recommend.

24. Juli 2026
Bewertet mit 3 von 5 Sternen

I bought the type 2 collagen

I bought the type 2 collagen. It smells so bad that even triple bagged I couldn't keep it in the cupboard and after handling it my hands needed thorough washing to get rid of the smell. I emailed but was told the bad smell ( like chicken poo) was normal. There should be a warning if it is. I was concerned that it could be spoiled. No refund.

10. August 2026
Bewertung ohne vorherige Einladung

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