I've been dealing with Paul Hutchinson at Scudo for a long time now, and I can honestly say he makes our jobs a lot easier at our end. Communication is very clear and effective, and all our products... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We deal with Harrison Bathrooms on a daily basis and I have to say, all the team are polite, friendly and great to deal with. Paul being our main contact is exceptional in his role. Managing our orde... Mehr ansehen
Mainly deal with Paul Hutchinson at Harrison bathrooms and can never fault his service. He always goes the extra mile for us and hardly lets us down. He also manages all our orders and we never have t... Mehr ansehen
Excellent service first class rep (Charles Macintosh and great office staff Amelia nothing is ever a problem and always return your call what I think is one of the most important things in business... Mehr ansehen
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Das haben sich andere Leute angesehen
Shower leak.
I contacted this supplier and told them my problem and spoke to someone called Jess, she was only to pleased to get me the part I needed, and now all is good. Regards.
Excellent and very helpful
Excellent and very helpful. Really know what customer service is. We need more companies like this.
Helpful and Kind
After 7 months there was an issue with the shower thermostat. The person who fitted the bathroom (not Harrisons), despite saying he would solve any problems in the first year, stopped answering my messages regarding mending it. I contacted Harrisons and they very kindly said they would send out a new part free of charge. They also directed me to their website regarding guarantees which the fitter had not told me about. Thank you much to Emma and Jess H.
A Masterclass In Customer Service.
Having had a bathroom installed 2yrs ago from Harrison Bathrooms, I firstly have to say it’s been excellent.
Secondly, I called today to query how I can buy a seal replacement kit for the L shaped bath shower screen. The extremely helpful assistant, Callum, not only explained that there’s both a trade and separate customer website, but he also offered to send me a free replacement kit as a gesture of goodwill.
That totally made my day and is just outstanding customer service, going above and beyond.
Such an excellent company to deal with. Highly recommend.
Amazing customer service
After months of trying to resolve a problem with our cabinet, one conversation with Sam and he had the parts we needed in the post the same day!!!! Such helpful, efficient and great customer service -well done Sam👍
Had a issue with shower screen seal…
Had a issue with shower screen seal after I'd bought it (2 years). Contacted the sale team and after providing some photos and copy of invoice they are sending me out a replacement. Couldn't ask for any more.
Leaking kitchen tap - warranty claim…
Had a issue with a kitchen tap leaking - purchased through Tap Warehouse but as as out of the 1 yr tap warehouse warranty had to go direct to Harrison Bathrooms as the manufacturer. They were excellent - no quibble and replacement sent out on next day delivery. I did still have to get it fitted so out of pocket for this though. Very efficient and responsive email communications. I was very pleasantly surprised, given the normally excruciation experience you have with this sort of thing. Recommended
Spare parts
Hi , had a problem with a new tap I damaged contacted Harrison bathrooms
Spoke to Sam over a few emails and my problem was soon sorted excellent service thank you .
Sourcing a Replacement Part
I emailed them trying to source a replacement part and got a really quick response from Callum who immediately understood the problem, and the part is on order to be delivered directly to me. All done in a day, very helpful and very fast. Great customer service, would recommend highly.
Service as it should be !
Contacted them about a 7 year old shower that had broken, emailed all the information etc.
New part being sent out for free !
Fantastic
Callum at Harrison bathrooms dealt with…
Callum at Harrison bathrooms dealt with our query. His replies were swift and he was really helpful in finding a solution for the problems we had. Really happy with the service
Sam helped resolve an issue really…
Sam helped resolve an issue really quickly with some shower cartridges that were defective. Great communication and speedy resolution to the issue- massive thanks!
Brilliant service
Brilliant service. Had a question about a previous purchase which Sam came-back straight and resolved my issue and sent a replacement part FOC.
Great customer service
Great customer service, Callum responded quickly to my emails and sorted any issues. Keep up the good work
I bought a 4 in 1 boiling tap in…
I bought a 4 in 1 boiling tap in anticipation for a kitchen rebuild at a property I have recently moved into, and there was a good deal on offer for a boiling tap, with boiling tank and filter included. I had a plumber fit the new tap, and some problems arose after installation that they could not resolve. I had low pressure and no mains hot water, I contacted the manufacturer, Harrison Bathrooms via email and was given some simple instructions to remedy the problems.
I also had a problem with the boiling tank which the company replaced free of charge, and I was extremely grateful for this as once I had replaced the tank, the tap functions perfectly and I am extremely happy with my purchase.
I would only suggest to any prospective buyers to ensure you get a plumber who has fitted a boiling tap before, as mine hadn't and this led to some problems during and after installation, which had nothing to do with manufacturer. I would also suggest if you are moderately good at DIY, and whilst may seem daunting at first. I wish I had done this myself as I believe I would've saved myself alot of time and money.
I would like to thank Harrison Bathrooms for all their help regarding this matter, and I would recommend the tap. It is my first boiling tap and it is hugely satisfying getting up in the morning and having a cuppa without having to wait on a kettle boiling, and it is great to give your pans a good steep in hot water after cooking, and for rinsing out bottles/glasses and containers. I have just become a father and this is a great purchase for the family.
Excellent Service
I contacted customer services at Harrison Bathrooms recently and was assisted by Emma, she was very professional, helpful and handled my query very promptly.
My parents had issues with the…
My parents had issues with the guarantee and the experience was absolutely amazing. Customers services and advisers were responsive every moment and dealt with the issue straight away.
It was not a big problem but old people need things done as they like it and thanks to these advisers everything got done on time.
I contacted Harrison Bathrooms because…
I contacted Harrison Bathrooms because I couldn’t locate a fitting to a shower door/screen I’d purchased. Even though the purchase was several months ago Harrison replied to my email immediately, and arranged for the fitting to be sent out. Very relieved. Great service.
Callum the hero!
Got to say Callum did an amazing job today, he helped me out from start to finish with the fitted furniture range. Explained everything to me in such a way I could sell it to my customer with ease. Thank you Callum for the sale!
Excellent Service, very happy with the team and great quality items
I have dealt with Harrison Bathrooms on a number of occasions and have recently had the pleasure of dealing with a Lady called Emma (B). I cannot commend her highly enough! The level of service that she has provided is second to none. I was provided with all the necessary information I required to enable me to place my order with confidence and the manner in which she conducted herself was exemplary. Emma handled my experience from start to finish and I can't thank her enough. Thankyou Emma! I look forward to working with you again in the near future.
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