Halal Travel Guide Bewertungen 

247
TrustScore 5 von 5

4.9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Eye opening and inspiring for the whole family. Our trip to Bosnia was so special. HTG has transformed how we see travel. Supporting the local businesses and meeting the tour guides was a unique and p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing, authentic tour guides. Who are from the country we visited relaying the history and traditions of their people. Great accommodations and great staff who took care of us the whole way. The sto... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I went to Bosnia with HTG Jul/Aug 2026 and it was honestly the trip of a lifetime. I went with my parents (late 60s/70s), my sister and my 11 years old nephew and we all thoroughly enjoyed the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I went to Bosnia with HTG on 25th July, 2026, it was such a memorable trip and learning from Sami and his story telling was a priceless experience. The group was amazing and Nedim and Soumaya were gre... Mehr ansehen

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Über Halal Travel Guide

Vom Unternehmen geschrieben

Our passion is creating exceptional tours designed with Muslim travellers in mind. Whether you're a solo female traveller or a well-travelled person looking for someone to organise your next trip, you're in the right place. Explore our range of group tours designed to connect you with stories from our Islamic heritage, energise in breathtaking natural scenery, enjoy delicious halal food and make lifelong memories with new friends. GIF Description Our commitment to service is at the heart of everything we do. We work closely with local guides and travel experts to create unique and meaningful experiences that go beyond just sightseeing. Our tours offer opportunities to engage with the local community and learn about their customs and traditions. By fostering connections and breaking down barriers, we aim to make travel more accessible, enjoyable, and fulfilling for all. So whether you're looking to discover new destinations, meet new people, or deepen your understanding of Islamic heritage, Halal Travel Guide is here to help you make the most of your journey.

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4.9

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TrustScore 5 von 5

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39 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

A guide is supposed to take out the…

A guide is supposed to take out the guess work and let you have that experience you crave to have. Alhamdulillah it was 21 of us boys.

Alhamdulillah the travel was sorted, comfortable buses and a beautiful ride.

The tour guides were knowledgeable about the city, the history, the intricate details and they delivered it without us getting bored.

Subhanallah they also knew the places to go, from the city, to the snow, to the springs. Bosnia is stunning, I want to go back.

24. Januar 2025
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Antwort von Halal Travel Guide

Dear Saad,

That sounds like an absolutely amazing trip! Alhamdulillah, it’s always special when everything is well-organized, from travel to the experience itself. A good guide truly makes all the difference—no stress, just pure enjoyment and connection to the place.

Bosnia is indeed breathtaking, with its rich history and natural beauty. From the cities to the mountains and those refreshing springs—Subhanallah, it’s a destination that stays in your heart. We’d love to have you back for another unforgettable adventure! 😊✨

Warmest regards,
Sara
Halal Travel Guide

Bewertet mit 5 von 5 Sternen

Bosnia Tour

We were taken to places that were not only informative and rich in history but places that were also breathtaking. The tour guides were so filled with knowledge regarding the places we travelled and have such beautiful hearts and connected with the group immediately after meeting them

30. Dezember 2024
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Antwort von Halal Travel Guide

Salaam,

Thank you so much for your lovely review! 💙 We're so happy to hear that you found the tour both informative and breathtaking. Bosnia truly is a special place, and we’re honored to have shared its history and beauty with you.

Our guides absolutely love what they do, and it means the world to hear that they connected with your group so quickly! We appreciate your kind words and hope to welcome you again for more unforgettable experiences 😊✨

Warmest regards,
Sara
Halal Travel Guide

Bewertet mit 5 von 5 Sternen

Trip of a lifetime!

Trip and experience of a lifetime. We are so thankful to have been educated on the reality that Bosnians face up to this day. We were privileged to meet a great team full of extraordinarily intelligent, comedic and hospitable individuals. The locations of choice, restaurants and hotel was all curated immaculately. Would definitely recommend to all my friends and family.

21. Januar 2025
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Antwort von Halal Travel Guide

Salaam Enes,

Thank you so much for your amazing review! It truly makes us so happy to hear that this was a trip of a lifetime for you! We’re grateful to have had the chance to share Bosnia’s history with you, and even more so that you felt welcomed by our team.

Your kind words about the itinerary, restaurants, and hotel mean so much to us—we put our hearts into making every experience special! 💙 We really appreciate your recommendation and can’t wait to welcome you, your friends, and your family again in the future! ✨

Warmest regards,
Sara
Halal Travel Guide

Bewertet mit 5 von 5 Sternen

An amazing trip!

The guides Nedim and Salma were very enjoyable and fun guides who showed us the various beautiful and enlightening places of Bosnia.

30. Dezember 2024
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Antwort von Halal Travel Guide

Salaam Saif,

Thank you so much for your kind words! We're delighted to hear that you enjoyed your time with Nedim and Salma. They are truly passionate about what they do, and it’s wonderful to know that they helped make your experience in Bosnia both fun and enlightening.

We appreciate your support and hope to welcome you again for more memorable adventures! 😊

Warmest regards,
Sara
Halal Travel Guide

Bewertet mit 5 von 5 Sternen

HTG Experience

Asalamu Alaykum

HTG is unmatched in its service and delivery to our group. They are knowledgeable and impactful in their speech when discussing the atrocities and post-war issues that occurred in Bosnia. The travel guides demonstrate genuine love and care in their work. I highly recommend HTG to anyone willing to learn in a positive and Islamically rooted environment.

30. Dezember 2024
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Antwort von Halal Travel Guide

Wa alaykum as-salam Hamza,

JazakAllah khair for your kind words and thoughtful review. It truly means a lot to us that you found our service and delivery impactful. Our goal is always to provide an educational and heartfelt experience, and it’s rewarding to hear that it resonated with you.

We deeply appreciate your recommendation and are grateful for the opportunity to share Bosnia’s history in a meaningful, Islamically rooted way. May Allah bless you, and we hope to welcome you again in the future! 💙😊

Warmest regards,
Sara
Halal Travel Guide

Bewertet mit 5 von 5 Sternen

people need to know what really happened in Bosnia

the entire experience was beautiful and full of emotion. the tour guides Salma and Nedim are extremely knowledgeable and well connected with their roots.

30. Dezember 2024
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Antwort von Halal Travel Guide

Salaam Ameen,

Wow, thank you so much for your kind words! It really means a lot to us that you found the experience both beautiful and emotional. Bosnia’s history is incredibly deep, and we’re so glad you connected with it.

Salma and Nedim are truly passionate about what they do, and they’ll be thrilled to hear your lovely feedback! We’d love to have you back someday—there’s always more to explore and stories to share. Until then, take care and keep the memories close! 💙😊

Warmest regards,
Sara
Halal Travel Guide

Bewertet mit 5 von 5 Sternen

A Profound and Authentic Bosnian Experience!

My journey through Bosnia with Halal Travel Guide was truly transformative, made especially memorable by our wonderful guides Nedim, Salma, and Deano. Their warmth, knowledge, and genuine passion for sharing their country made every moment special. Having them as our companions throughout the journey wasn't just informative - it was a true pleasure that made our experience feel more like traveling with knowledgeable friends than a typical guided tour.

The culinary experience was authentic and memorable, especially enjoying traditional čevapi at the historic restaurants in Sarajevo's old city. The coffee culture in Sarajevo's charming old town provided a perfect glimpse into daily Bosnian life. A particular highlight was visiting the stunning café in Blagaj, where the historic atmosphere and natural beauty created an unforgettable setting.

Our journey took us to iconic locations like the breathtaking city of Mostar, but what made this tour special was how it balanced tourist sites with profound cultural experiences. The visit to Srebrenica and its memorial museum was deeply moving, helping us understand the incredible strength and resilience of the Bosnian people. Meeting talented students in Sarajevo and seeing student accommodations in Srebrenica added a contemporary dimension to our understanding of Bosnia's future.

The tour's diversity was remarkable - from the solemnity of historical sites to the joy of experiencing snow in the Olympic mountains. This range of experiences helped paint a complete picture of Bosnia's past, present, and future.
What sets Halal Travel Guide apart, beyond their exceptional guides Nedim, Salma, and Deano, is their ability to create meaningful connections. They didn't just show us locations; they helped us understand the heart of Bosnia through its people, culture, and stories. Every experience was carefully chosen to give us authentic insights while ensuring all our dietary requirements were met.

The tour was perfectly paced and thoughtfully organized, striking an ideal balance between historical sites, cultural experiences, and natural beauty. Their warm, knowledgeable approach transformed what could have been a standard tour into a deeply personal journey of discovery.

For anyone seeking to truly understand Bosnia - its beauty, its history, its people, and its future - I cannot recommend Halal Travel Guide highly enough. Special thanks to Nedim, Salma, and Deano for being such wonderful companions and guides throughout our journey. They provided an experience that went far beyond typical tourism, offering genuine insights into this remarkable country's soul.

Thank you for crafting such a meaningful journey that helped us not just see Bosnia, but truly understand and connect with its people and culture.

30. Januar 2025
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Antwort von Halal Travel Guide

Dear Asif,

Wow—your review truly encapsulates everything we hope to achieve with our trips! JazakAllahkhayr for taking the time to share such a detailed and thoughtful reflection on your experience in Bosnia with us.

It’s heartwarming to hear how much of an impact Nedim, Selma, and Dino had on your journey. They are truly passionate about sharing the soul of Bosnia, and we’re so glad they made you feel like you were travelling with knowledgeable friends.

From the rich culinary experiences to the deep historical moments, it means a lot to know that the balance of culture, history, and natural beauty resonated with you. Bosnia is a place of resilience, warmth, and breathtaking landscapes, and we’re so happy that you felt truly connected to it with us on this trip.

Thank you for your kind words and for recommending us so highly. We would love to welcome you on another HTG journey in the future, inshaAllah!

Warmest regards,
Soumaya
Halal Travel Guide

Bewertet mit 5 von 5 Sternen

Awesome!!! Definitely recommend

Well organised, informative and entertaining tour organised by Halal Travel Guide for Bosnia.

30. Dezember 2024
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Antwort von Halal Travel Guide

Dear Aimen,

Thank you for your kind words and for recommending us! 😊 We're so glad you found the Bosnia tour well-organised, informative, and entertaining. It’s always our goal to create meaningful and enriching experiences, so it’s great to hear that you enjoyed your time with us!

We’d love to have you join us on another adventure in the future, inshaAllah! ✨

Warm regards,
Soumaya
Halal Travel Guide

Bewertet mit 5 von 5 Sternen

Great experience with HTG

Excellent itinerary craft from HTG staff. I appreciated the personalised approach done for me as well as providing support during my trip.

15. Oktober 2024
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Antwort von Halal Travel Guide

Salaam Mohamed,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the personalized approach and support from the HTG team. It means a lot to us that your trip went smoothly and that we could play a part in making it special. If you ever need assistance again, we'd be more than happy to help craft another memorable experience for you! 😊✈️

Warm regards,
Sara
Halal Travel Guide

Bewertet mit 1 von 5 Sternen

Very Disappointed

It is with regret that I am writing this review for a fellow muslim. However I think it's important for those spending the significant amounts on these trips to be aware of the issues I encountered.

I had a disappointing experience to say the least and ultimately cancelled my Uzbekistan trip with no refund and loss of £2600. This was distressing more so as I felt gaslit by a muslim.

I booked the 10 day uzbekistan shared accommodation trip for £1550, an extra £65 for internal uzbekistan flights which was requested later, and further £900 for flights.

1. 2 weeks before the trip I received a one line email to inform the trip was cancelled. This was followed shortly by another email to confirm the internal uzbekistan flight was cancelled (not the whole trip as poorly worded in the first email).
2. 7days before the trip, a room mate preference list was sent- are you a light sleeper etc..
3. 4 days before the trip an email was sent demanding another £400! (on top of the £1615 already paid), to account for a single room as shared accommodation was no longer available. I replied the amount was excessive and could they review.
4. 3 days before the trip I was added to a very small whatspp group. I messaged admin, who informed me the total group size was myself and a couple! Three people only. I felt immediately panicked and distressed. As a single female I did not want to third wheel a couple for 10 days in Uzbekistan. All various scenarios ran through my head. For instance the company only provide 1 dinner. The other 9 dinners you must source/pay yourself. I didn't feel comfortable at the thought of spending every late evening eating alone or tagging a couple who felt obliged to hang with me, including when walking around at sites and activities and breakfast, taking photos etc etc. I was confused, perplexed and upset that a muslim company did not factor in this basic concept given the image they portray on their website. Not to mention they organise sisters only trips for this very reason. I expected there would be other sisters on the trip.
5. I asked to speak to the director urgently as this was 2 days before my flight. Her text reply to my reaching out was sarcastic with 'you asked me to contact you 'asap''. The phone conversation was distressing. I felt I was up against a profit orientated businesswoman rather than a Muslima. I explained I should have been informed that I was attending with a couple only, the complexities etc- allowing me to decide whether to book flights. She replied that local tour guides would be present and that couples don't always want to spend time together. She also said she was doing me a favour by not cancelling a small group trip as it did not make sense for her business model. Instead of a truly empathetic response, I was subject to acidic gaslighting legal speak ... "with all due respect the company is not obliged to inform you of numbers or makeup of attendees"... and "if this was an important issue you could have contacted us", also " I am very concerned that you are not familiar with our terms and conditions". Whilst yes the T&Cs stated that group sizes may vary and that one may have to pay extra (amount not stated) if shared accommodation unavailable, I would have thought that basic common sense and Islamic Adab would prevail regarding comfort and safety of a single sister joining a couple for 10 days. Her tone and general responses was sad to hear and in the end I felt gaslit and manipulated. She urged me to attend and said she was willing to give me £200 off the £400 I needed to pay for a single room- this is because I am related to someone she likes who attended her previous trips. I emphasised again of my discomfort of third-wheeling for 10 days, and didn't want to pay another £200 to do so. I asked her to cancel my space and put the money aside for a future trip or give me part refund. She refused to do this and again reiterated the terms and conditions. She said she would try to claim money on hotels. Its been 6 weeks and I have not received a penny. I lost my £900 flights.
6. I deliberated for 48 hours about going as I had spent so much. The director also asked if I had done istikhara- a further insult/deflection. I did not trust or feel safe with them, and did not want to be stressing crying in the middle of Uzbekistan. I lost £2600 but Alhamdulilah I feel I avoided something greater.
7. I hope the company takes this feedback and re-evaluates their business model. All money should be earned and consumed in a halal manner, in every sense of the word halal.
8. Lastly the prices are incredibly high but people invest with the knowledge its an Islamic group, they will meet like minded muslims with environment/security/professional and Moral code to match. Otherwise you can book packages for £500 with change left over.

** EDIT: £385 of £1615 was refunded

1. November 2024
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Antwort von Halal Travel Guide

Dear SJ,

Thank you for your feedback. We are disappointed to read your review and regret that your experience has led to such frustration. While we respect your right to share your perspective, we must address the inaccuracies and provide clarification for future guests who may read this:

1. Refund
It's untrue that no refund has been issued.

A partial refund was processed and returned to you on 1st November 2024, in line with the non-recoverable costs we had already incurred, considering you cancelled 1 day before the trip. Claims that you have received nothing are factually incorrect. You have been emailed twice to confirm this - once to confirm the partial refund, and second the receipt confirming your refund has been processed to your bank card.

The partial refund is itself an exception, as we are unable to recover costs from last-minute cancellations. This is clearly stated in the terms and conditions, which we shared with you as soon as you booked this trip.

2.Trip Cancellation Clarification

At no point was this Uzbekistan trip cancelled. The only adjustment communicated was regarding internal flights within Uzbekistan due to operational circumstances beyond our control; the airline cancelled the domestic flight. We promptly arranged an alternative mode of transport and shared this update with all travellers. The trip itself remained fully operational.

3.Room Supplement

As clearly stated in our terms and conditions - which our Trip Manager emailed to you on several occasions - if shared accommodation becomes unavailable, guests must pay a single supplement to cover the cost of a private room. This is a standard practice across the travel industry.

In your case, we offered a £200 discount as a gesture of goodwill to help alleviate the cost, after you explained that you had not factored this expense in. This is an exception and as a rule we do not offer this discount to guests.

4.Tone and Communication

Our team strives to handle all guest concerns professionally and in accordance with the policies that were shared transparently at the time of booking. We do not engage in gaslighting or manipulation, but we must ensure fairness for all guests while upholding the integrity of our services.
When you asked to speak to the director urgently, you were contacted within 30 minutes before the working day had started, at 08:45 am, demonstrating our commitment to addressing your concerns promptly.

5.Value and Pricing

Halal Travel Guide provides a comprehensive travel experience that includes pre-trip support, seamless logistics, high-quality activities, and on-the-ground care in destinations that are carefully curated. We prioritise supporting local communities and small businesses and curate our itineraries around stories told by the locals. Our prices reflect the full scope of these services. Comparing this to “£500 packages” from discount travel sites is not a fair comparison, as such packages often lack personalised care, Muslim-friendly arrangements, and detailed itineraries delivered with professionalism and attention to detail. Please refer to our other reviews, such as the one directly beneath yours, from our guests who have travelled to Uzbekistan with us.

Final Thoughts

We're truly saddened that you chose not to attend the trip. While we made every effort to accommodate your concerns and offered solutions, including a discounted room supplement, we were unable to meet your expectations. We remain committed to delivering enriching and meaningful travel experiences for all our guests, guided by transparency, professionalism, and the principles of Islamic hospitality.

We sincerely wish you the best in your future travels.

Warm regards,
Soumaya
Halal Travel Guide

Bewertet mit 5 von 5 Sternen

Highly Recommend!!

I cannot recommend this group enough! I had such an amazing trip to Uzbekistan. Our local guide, Humayoun, far exceeded all expectations. He had such genuine care for us and such good laid-back energy, while also taking his responsibilities very seriously. The itinerary was really well-balanced. We were able to see and do so much in such a short period of time! The accommodations and meals were all better than expected. I definitely intend to book another trip with HTG in the future iA! JAK HTG!

5. Oktober 2024
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Antwort von Halal Travel Guide

Salaam Mafaza,

Wow, what an incredible review! It sounds like you had the trip of a lifetime! Uzbekistan is such a gem, and having a guide like Humayoun who’s both laid-back and responsible must have made the experience so much richer. 🙌

We're thrilled that the itinerary, accommodations, and meals exceeded your expectations—it’s always awesome when a trip delivers like that! Can’t wait to hear about your next adventure with HTG, insha’Allah! JazakAllahu Khair for sharing your kind words!✨

Warmest regards,
Sara
Halal Travel Guide Team 🌟

Bewertet mit 5 von 5 Sternen

Bosnia - Nov 2024

On the Nov 2024, I went on a wonderful trip exploring Bosnia with HTG. Every single day was extraordinary. From the natural beauty to warm hospitality, engaging discussions about Bosnia’s past and present and the delicious local food - it all left a lasting impression. The most memorable was the hike to Lukomir, Mostar heights, the harrowing Tunnel of Hope and all the history and hustle of Sarajevo. It also helped that the accommodations were amazing! Overall, the trip was deeply enriching, and I’d recommend it to anyone seeking a meaningful and scenic journey through this beautiful country; especially with HTG.

2. November 2024
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Antwort von Halal Travel Guide

Wow, what an incredible review! We're so thrilled to hear that your Bosnia trip was such a memorable experience. From the breathtaking landscapes to the rich history, it sounds like you really got to experience the heart of Bosnia. 😊✨ The hike to Lukomir, the Tunnel of Hope, and Sarajevo's vibrant energy are definitely some of the most special parts of the journey!

It’s also fantastic to hear that the accommodations met your expectations—comfort really adds to the experience! Thank you for recommending HTG to others; we truly appreciate it and can’t wait to have you back on another adventure soon. Safe travels, and we hope to see you again! 🌍💫

Bewertet mit 5 von 5 Sternen

Uzbekistan

We took the Uzbekistan tour couple of weeks ago and really enjoyed it. I was very pleased to travel with a group which catered to our muslim needs. Our tour guide, Humoyun was excellent in doing his work, was very warm and had a sense of humour. His warm welcome was quite touching. Our local guides were excellent ladies as well, very knowledgeable, warm and friendly. Overall, the itinerary had a good balance, time for sightseeing with the guides and free time to explore on our own or to just take it easy. The history was amazing, the architecture was stunning and cuisine was absolutely delicious Maasha Allah.
I would really recommend HTG to any of my family and friends. Would love to join HTG again for another adventure in shaa Allah.

31. Oktober 2024
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Antwort von Halal Travel Guide

Thank you so much for sharing your wonderful experience with us! We’re so happy to hear that you had such an amazing time on the Uzbekistan tour. It’s great to know that the balance of guided sightseeing and free time worked well for you, and that you enjoyed the history, architecture, and delicious cuisine! 🌍✨

Humoyun and our local guides will be thrilled to hear your kind words—they really do go above and beyond to make each trip special. We're so grateful for your recommendation and can’t wait to have you back for another adventure, In shaa Allah! 😊🌟 Safe travels and see you soon!

Bewertet mit 5 von 5 Sternen

A great trip from start to end

A great trip from start to end. If you want to experience the real Bosnia, this is the trip for it. Definitely coming back again with for a longer Bosnia trip with Halal Travel Guide

8. August 2024
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Antwort von Halal Travel Guide

That sounds amazing! We're so glad you had such a fantastic experience. Bosnia truly has so much to offer, and we're thrilled you got to experience it firsthand with us. We look forward to welcome you back for your next adventure – there's always more to explore! 😊✈️ See you again soon!

Bewertet mit 5 von 5 Sternen

Very honest

Very honest, communicative and pleasant Team at Halal Travel.

22. Juli 2024
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Antwort von Halal Travel Guide

Thank you so much for the kind words! 😊 We're so happy to hear that you had a positive experience with our team. We always strive to be as communicative and supportive as possible, and it’s great to know that made a difference for you. Looking forward to having you travel with us again soon, inshaAllah! ✨

Bewertet mit 4 von 5 Sternen

Awesome Uzbek experience!

Our guide was wonderful and very knowledgeable! We only had 12 people but it was a beautiful experience. I was very grateful to go on this trip and meet such wonderful people. I feel like I learned so much and also got to see another culture and county. I will be telling my friends and family about HTG since I had such a good experience. The only negatives were that some days I was really tired (it was a lot of walking and a little overwhelming to hear so much about Islamic history). The hotels were really nice, but the one in Samarkand had some issues.

14. Juli 2024
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Antwort von Halal Travel Guide

Salaam Farha,

Thank you so much for your wonderful 4-star review! We're absolutely thrilled that you had an awesome experience in Uzbekistan and that you connected with such a great group of people. It’s always rewarding to hear that our guests enjoyed the journey and learned so much about the rich culture and history. 😊✨

We appreciate your feedback on the walking and the in-depth Islamic history – we’ll take that into account to make sure our trips maintain the perfect balance of learning and relaxation. As for the hotel in Samarkand, we're sorry it didn't fully meet your expectations, and we’re feeding this back to the hotel already.

We’re so grateful that you’ll be recommending Halal Travel Guide to your friends and family! Thank you again for choosing us for your adventure, and we can’t wait to travel with you again, inshaAllah.

Warm regards,
Soumaya
Halal Travel Guide Team

Bewertet mit 5 von 5 Sternen

fantastic experience

Impeccable service and attention to detail. Our guide was extraordinary and every detail was thought of. Can’t wait for our next trip with Halal Travel

5. Juli 2024
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Antwort von Halal Travel Guide

Salaam Brother Ebad,

Thank you so much for your wonderful 5-star review! We're beyond thrilled to hear that you had a fantastic experience with us and that our service and attention to detail made an impression. 🤩

It’s great to know that your guide exceeded expectations and made the trip even more memorable! We can’t wait to have you join us on your next adventure with Halal Travel Guide, inshaAllah! 🌍✨

Warmest regards,
Soumaya
Halal Travel Guide Team 💫

Bewertet mit 5 von 5 Sternen

INCREDIBLE trip to Bosnia

The trip arranged for us by Halal Travel Guide was just incredible. In terms of logistics, everything was seamless from the time of arrival until departure. The amenities were perfect. We were travelling with a large group of family and Halal Travel Guide made everything very easy.

MORE IMPORTANTLY however was the INCREDIBLE experience we had discovering Bosnia. The tour guide who was assigned to our group was incredibly knowledgeable and really helped us to connect to Bosnia, to both the land and especially with the people and their stories. This enriched our experience to no end and really was the highlight of our trip. Both young and the elders in our group all benefitted from this. The activities arranged by Halal Travel Guide further allowed us to explore and enjoy this beautiful country. This is the best trip we have taken with our family and we look forward to using Halal Travel Guide services again!

1. Juli 2024
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Antwort von Halal Travel Guide

Salaam Sister Sumairah,

Wow! Thank you so much for your INCREDIBLE review! 😊 We’re over the moon to hear that your trip to Bosnia was such a success, and that everything from the logistics to the enriching experience with your tour guide made the journey unforgettable for you and your family.

We’re especially happy that the connection to Bosnia's land, people, and stories was such a highlight for everyone, young and old! ✨ It’s such a joy to hear that this was the best family trip you’ve taken. We can’t wait to welcome you on your next adventure with Halal Travel Guide, inshaAllah! 🌍💫

Warmest regards,
Soumaya
Halal Travel Guide Team 🌟

Bewertet mit 1 von 5 Sternen

Ghosted me

I booked with them and then they ghosted me.

26. September 2024
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Antwort von Halal Travel Guide

Salaam Rebecca,

Thank you for sharing your feedback with us. We’re truly sorry to hear that you felt let down by your experience and for any frustration this caused.

It appears there may have been some miscommunication regarding where to send your queries. When a guest books with us, we allocate a dedicated trip manager to handle all their needs, and it looks like your messages were sent to our general enquiry lines instead of your trip manager. This caused a delay in responding, and we sincerely apologise for the confusion.

Please know that we value your feedback and will be reviewing our processes to ensure this doesn’t happen again. We would love the opportunity to make things right. If you’re open to it, we can have your trip manager reach out to you directly to resolve any outstanding issues.

Thank you again for bringing this to our attention.

Warm regards,
Soumaya
Halal Travel Guide Team

Bewertet mit 5 von 5 Sternen

Honestly one of the best trips EVER…

This was honestly one of the best trips I have EVER been on or a part of!

Alhamdulillah the group was very well taken care of and accommodated for depending on our wants, needs, and potential desires - in terms of lodging, activities, programming, and overall experiences!

The HTG team (shoutout Sr. Soumaya, Sr. Selma, Br. Sami!) did a phenomenal job in creating an environment where us travelers felt inclined to indulge in our curiosities, ask questions, critically think, and actively discuss the often overlooked Who? What? Why? How? questions that are so integral to a people's land, history, sense of self, sense of community, and a means of propelling the future. This trip was an amazing way of teaching the past, the contemporary, and the future potential for a country, for a people, and for an idea.

For the reflectors in the group, there was ample opportunity to reflect; for the history buffs, we saw and heard about so much history; for the readers, there were books, articles, essays, and pieces referenced and suggested; for the adventurers and adrenaline junkies, there were so many outdoor activities to constantly be immersed in. All of this was juggled seamlessly, interwoven into each other, and each given its due share and space.

While there was the exciting element for sure, the gravitas of the serious matters were also taken very seriously. HTG and its partners relayed the heavy matters with its due, making sure to also incorporate the modern elements of the struggles, injustices, and realities (ie modern impact, community healing, sociopolitical impacts, etc) with those of the many global struggles and realities.

All in all, I am very grateful to have gone on this trip with HTG. I couldn't have asked for a trip better than this, and can't wait to join the next HTG trip!

2. August 2024
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Antwort von Halal Travel Guide

Salaam Nusayba,

Wow, your review truly made mine and all the HTG team's day! 😊 We are beyond thrilled to hear that this was one of the best trips you've ever been on, Alhamdulillah!

It means so much to know that you felt cared for and that the trip catered to your curiosities, reflections, and love for adventure. We designed these experiences to be a rich blend of history, reflection, and excitement, so it’s wonderful to hear that you enjoyed every element—from the thought-provoking discussions to the adrenaline-fueled activities! 🚀

Your kind shoutout to Selma, Sami and me is much appreciated, and I'll be sure to pass your lovely feedback on to them. We are all so grateful that you joined us on this journey and look forward to welcoming you on your next HTG adventure, inshaAllah! ✨

Warmest regards,
Soumaya
Halal Travel Guide Team

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