I bought a lightweight hedge trimmer, it arrived and on usage I couldn't make the head pivot as claimed so I rang their helpline. The call was answered almost immediately by a helpful chap who, after... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have an old GTECH cleaner since God was a boy. It has finally needed care and attention at last. I spoke with GTECH yesterday with Donna who gave exceptional service also Chris was also most hel... Mehr ansehen
Bought a long reach headge cutter for our huge holly hedge. It's lightweight and super sharp cutting blades along with the powerful motor do a great job. We had a fault with the handle after a year... Mehr ansehen
Just bought a Gtech air ram plus, arrived well packed and assembly was easy, only concern is it’s weak handle connection to the main body of the vacuum, and it is not as powerful as my previous Shark... Mehr ansehen
Unternehmensdetails
- Fachgeschäft für Haushaltsgeräte
- Elektronikunternehmen
- Gartencenter
- Werkzeuggeschäft
- Staubsaugergeschäft
Über Gtech
Vom Unternehmen geschrieben
Founded by inventor Nick Grey in 2001, Gtech have become experts in cordless vacuum cleaners, wet and dry vacuums, cordless garden tools, cordless power tools and now Hair Care.
Gtech products are designed in the UK, with our customers needs and homes in mind. The team at Gtech are obsessive about good design with every product is tested, refined and retested in real home environments.
Gtech combine premium quality with simplicity to make our customers lives easier and the mission to the chore out of everyday tasks.
Kontaktinformationen
Brindley Road, WR4 9FB, Worcester, Vereinigtes Königreich
- 08000 308 794
- https://www.gtech.co.uk/support/
- gtech.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
very impressed
quick delivery, very pleased with vacuum, so lightweight and easy to push around.
Easy to assemble..prompt delivery and…
Easy to assemble..prompt delivery and superb cleaning power.
Bought my fourth GTech carpet sweeper…
Bought my fourth GTech carpet sweeper last week. I’ve used them for many years but this time bought the premier version.
It picks up things I can’t even see on the carpet and I’m delighted with it.
See my review above
See my review above. order number below
1002765908
I have emailed 2 more times still no response, I'm unable to call at the moment and have stated that in previous messages and still no response.

Antwort von Gtech
Missing product and no communication or apology
I ordered a new Gtech vacuum battery on 3 April. The email confirmation said it would be delivered by DPD the next day. I chased this up after a few days and was told the company had been very busy, it would be delivered by Royal Mail in 5-10 working days, and that it was taking longer because I had paid by Amazon Prime. No apology or indication of when it would arrive.
On 27 April there was still no sign of the battery so I phoned again and was told it had been lost by DPD. The warehouse hadn't received the order until 16 April, they said, but they gave no explanation. Still no apology or goodwill gesture - just an acknowledgement that it was 'unfortunate'.
I am very disappointed with this customer service and will certainly not be ordering any more products from this company.

Antwort von Gtech
Fantastic customer service
Fantastic customer service , only when you have a problem you find out how good a company is !
Purchased strimmer arrived promptly but unfortunately was cutting out, phoned , spoke to a very helpful gentleman, couple of checks
Then arranged a replacement to sent arrived next day , and collected faulty one - excellent!
We have many gtech items and are all fantastic, when I needed some help it was above and beyond , and was sorted easily , stress free and painless
Thank you for the great service
Great Company - Excellent Products & Servce
Having bought our first ever GTech product we have gone on to buy several more. Highly recommend the Hedge Trimers which are just perfect.
The vacuum cleaners are excellent. Over the years have had two hand held vacuums with the tools - one still going strong. And we now have four upright vacuum cleaners - including the latest one with the ‘up to the edge’ brushes. All of these cleaners are still working really well and the new, white cleaner is excellent. It has a bright light on the front, tiny brushes on the side which clean right up to the edge, After it finishes, it speaks to let you make that it’s leaning the filter. Easy to empty and charging is great as it sits n a tidy charging base so is read to use as needed.
Great Company - Excellent products and support, plus free delivery with a three year warranty. What more could one ask for.
This vacuum gives you your life back
After purchase of vacuum after vacuum - AT LAST one that does its job efficiently.... anyone who hates vacuuming (like I do), will empathise. It actually cleans the edges of things - you know, the edge of your kitchen floor where it meets the cupboards! No more bits for me to go round with some fitment or other. The maintenance is minimal. Emptying it is a dream. This vacuum gives me the clean home I want and time to enjoy the things I do. Well done Gtech. This is a real winner. (PS, love the loud noise it makes at end of vacuuming where it is doing some head-cleaning or stuff I don't understand but means I haven't got to do it).
Fantastic customer servic
Fantastic customer service……..I had an issue with my lawnmower battery and after contacting customer services ( Dan ) I was sent a replacement free of charge, even although I was slightly out of warranty. Great to speak to a real person who understands and resolves your issue without any fuss. Well done to Gtech customer services.
I paid 5.99 for next day delivery for a…
I paid 5.99 for next day delivery for a simple spare blade for my lawnmower. When i phoned them to confirm delivery the girl on the help desk simply said no, 3-5 working days. No apology given and I had to get stroppy to get my delivery costs back, and guess what? I have to wait 5 days to get that.....utter crap....

Antwort von Gtech
First Class Customer Service
I called GTEC on Monday as I had somehow lost the "key" to my CLM50 cordless mower so obviously it wouldn't work. Customer services were fantastic. they had all my details to hand and sent me a new key completely free and it arrived by 09.20 the very next day. Absolutely first class service from a first class company.and I'm happily mowing again!!
First class customer service!
I’ve just spoken to customer service about a problem I’ve been having with my lawnmower and having explained the problem the lady resolved it without hesitation!
So nice to speak to someone who understood the problem straight away and resolved it quickly!
Thank you!
Bought my gtech in the sale had them…
Bought my gtech in the sale had them before very pleased it’s easy to clean and great for dog hair
Ordered one day and delivered the next
Ordered one day and delivered the next. What’s not to love. Great hoover easy to use and not too loud.
Superb fast delivery and love the new…
Superb fast delivery and love the new design on the Air Ram works great no more dog hairs around and lovely smell
I’m afraid I went a bit mad and bought…
I’m afraid I went a bit mad and bought the whole range and I’ve not been disappointed. Great products, easy to use and fabulous batteries.
Zero Response To Battery Query
I have contacted GTech twice through their online support module and reached out on social media regarding a query related to the charging of the battery on my £600 mower. I have had no response. Very disappointing. I hope I don't have to follow another reviewer who has taken his mower to the tip. As per GTech request, the order number is 1002705768 from July 18th last year.
May 5th. That is one hell of an IT glitch, I still haven't had a response.

Antwort von Gtech
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