Gtech Bewertungen 

We’ve been really impressed with Gtech’s after-sales support and customer service. Hibba was incredibly helpful, quickly diagnosed the issue over the phone, and arranged for a replacement part to be delivered the very next day.

We’ve had our vacuum cleaner since 2018 and, although we’ve experienced a couple of minor issues over the years, they were resolved quickly and at minimal cost.

Our advice is to always contact Gtech before replacing your vacuum cleaner—you may be surprised at how easily and affordably they can help.

We love how efficient, lightweight, and easy to use the vacuum is. Thank you, Gtech, for your excellent service and a fantastic product!

I like too leave feedback regarding my purchase of Gtech Air ram 3 Dual edge April 2026 I have osteoarthritis in my spine find it difficult with Shark cordless and Dyson both under a year old both where too heavy too use I was looking for a light vaccum Gtech having discount on Dual 3 edge so I ordered I am glad I did it is so light too use and actually enjoyed using around my Apartment my experience with Gtech vacuum I purchased a second Gtech Air ram 3 Dual edge I have the opportunity in the use of another battery it dose last for 30 minutes being slow moving around I have another battery at my disposal Shark&Dyson actually more expensive against the Gtech technology I recommend my purchases and would like to pass my dealing with Gtech customer service members of staff for there assistance and helpful Guidance purchasing the product I have found a product I actually can use without making my condition worse 110% Customer service a Customer appreciates Great customer service and information on the product. I have 2 units one purchased 16/04/2026 & second unit 26/06/2026 both arrived within 3days delivery. I also purchased a Gtech ubank sweeper cordless which for Quick clean is brilliant all these Gtech vacuums purchased via Argos retailer value for Money specially with the climate value for Money well done Gtech.

Manxmann1955

Why is it with this company that their website is atrocious to use I bought a hedge trimmer registered an account and the product but what a pain they bombard you with 10%off which is good then ask you to put a email address (even tho they already have that)in and cannot get back to the page you where on this is all the time even when you log in so you have to start over again bloody pathetic now trying to register a product again put in all the info required and all you get is refresh or try a different browser or phone what!so it’s gonna be a sales pitch no doubt you cannot even email as the web page is down(and has been for over a week)to send a message unless you want to buy something wish I never bothered buying their products if this is the problems you get,a very dissatisfied customer.

Very fast efficient service and excellent product

Mrs said to me Saturday morning "The handles come off the vac again" so I suggested she ring Gtech to see if the issue could be resolved. She rang Gtech's Customer Service Dept. and explained the problem and the operator did the usual checks model and ID number etc and told us they would send out a new bare base unit out and we would have to fit our brush roller, dust box and battery etc. to the new base unit and return the old unit. He said it would be with us the next day (Sunday???) Surprisingly the DPD guy was knocking on our door on Sunday afternoon and would have taken the return package back with him had it been ready. But no problem, there was a return label on our parcel so we reused the packaging attached the label and dropped it off at our local Post Office on Monday morning. What amazing Customer Service is that! With service like that, it will be no surprise that we have stayed with Gtech since the first Mk1 we bought years ago. Plus point, they still keep getting better but service stays the same (that's not a critisism, how's it go, "if it ain't broke, don't fix it") Thanks to all concerned.

I must thank the Customer Care team for their response to my review. It is the customer service that has kept me going back to Gtech, they are one of the best and with everything being so expensive it is a great peace of mind to know should anything go wrong it will be sorted out quickly and without fuss.
Please keep it up.
I bought an AirRam Platinum anti hair wrap vacuum in May 2024 to replace our K9 vacuum at a cost of £314.99.
I am now on my 4th AirRam Platinum as they keep breaking after a few months with the same fault, put down to the gearbox failing, according to the customer care staff, and I am now at the end of the first AiRams guarantee. I am now looking for a replacement but not a Gtech , I don't feel I can buy with confidence that it will not break. The only plus is that customer care is quite good.

the customer service was second to none, there were some complications regarding transfer of ownership but the adviser was fantastic and transferred without any issues. delt with my enquiry without and problem and resolved my issue there and then.
great service

I recently purchased the CLM50 Lawnmower, went to use it but there seemed to be a battery issue. Upon raising my concern and requesting clarification, I received amazing support from Alice Greaney and it was all rectified and a replacement organised with no fuss. Exactly what you want from a customer service team, and now I can get back to using my product. Top work!

I moved into a new house with a small lawn which had 12inches high of overgrown grass. I had purchased the Small mower Strimmer bundle with just one handle.
There was obviously no way that this small combination was going to cope with this height. I was amazed when they both flew through this problem.
They were easy to assemble and take apart and store in my small garden and very light to use. Well done G Tech.

TL;DR The real test of service quality comes when things get tricky. Gtech 'experts' fail at every hurdle and gaslight to the point of antagonism.

Gtech Customer Service clearly think that every problem that does not have a prescriptive response can be 'solved' by handfuls of benign grovelling and scraping; a phenomenon encountered by phone and email.

This applies when the device you need help with is a so-called a 'legacy' one, regardless of age or serviceability, because there is a lottery when it comes to parts availability. For those that aren't, Gtech really do excel at giving the run-around in an effort to persuade you to go elsewhere.

We have several products and liked Gtech in the past. Now they are just another Carol Beer outfit - only with more finesse.

The battery must not be left in the cold over winter even then I have had 2 batteries that would not charge after 3 months in the summer, only two were relaced free of charge. At £159.00 each it would be cheaper for me to pay a gardener than have a Gtech mower.
DO NOT BY ONE.

Dealt with Customer service , sent replacement , hassle free and this was on a Sunday too... also their products are amazing

Utterly useless. And their customer service is rubbish too.

Firstly,I was delighted that the Company took my call after 12pm,when most are normally shut,if open at all,on
a Saturday.
Alice was most helpful; polite and friendly when ordering a replacement head for my excellent but well-used GT50 strimmer.In addition,a new shroud and delivery was arranged for free. Excellent!
I am a long-term customer,who also has their hedge trimmer,which I am also delighted with.
The only caveat is the lengthy time to charge the battery,but to compensate,I have three.
Product range and customer service are top notch,and are well-recommended!

Telephoned Gtech support and spoke to a fantastic lady that was able to talk me through a problem with my hedge trimmer. A new part was supplied that arrived the next day. She was a credit to the company, many thanks.

I contacted customer services as I had a problem with the battery for my long reach hedge trimmer.
I discussed my concern with a lady called Laura.
I was very pleased with how Laura dealt with the overall situation. She was professional and friendly. I was satisfied with the problem being resolved.
High standard of customer service from a quality company. I will continue to recommend Gtect.
Thank you Laura.

I purchased the GT50 lawn edge trimmer.
It has plastic cutting blades that are almost useless.
They either fly off if you so much as touch a stone or they wear out rapidly.
I have never purchased such a frustrating piece of garden equipment before.
I spend more time replacing the blades than I do trimming the lawn edge.

I bought a GTech cordless vacuum cleaner and a couple of months later the battery stopped charging. I rang the company on a Saturday and on a Sunday I received a replacement battery. The service was flawless and the products are great. Thank you very much.