Group Transport Australia Bewertungen 115

TrustScore 4.5 von 5

4.7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had a really good experience with group transport Australia. Really easy to communicate with and good value. Our driver Musa was very friendly and punctual. Would recommend

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Adelaide airport to Adelaide hotel group transfer. Our driver was waiting for us in the terminal on arrival. The vehicle fitted us & our luggage very well & the vehicle appeared to be quite new & was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a wonderful weekend trip with our family and booked the bus through Group Transport Australia. Mr. Paul coordinated everything, and in one word – it was extremely smooth and simple to book... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We made a last minute decision to go to Mount Buller, Paul was so accommodating to assist us and manage to get us a van to accommodate all 9 of us. Mehdi our driver was superb. Please commend him on o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Omnibusunternehmen
  2. Transportdienst

Vom Unternehmen geschrieben

Here at Group Transport Australia, we provide group transport for every occasion. Ranging from short transfers for small groups, to large corporate events for hundreds of passengers, we provide a safe, reliable service for our wide range of customers at affordable prices. Having years of experience and extensive knowledge in the industry allows us to fully understand our customers individual requirements. We pride ourselves on our punctuality and friendliness, ensuring a comfortable and enjoyable experience is had by all. We are active nationwide with our vast network of operators supplying transport throughout all major cities, including Sydney, Newcastle, Melbourne, Tasmania, Gold Coast, Brisbane, Adelaide, Perth, Darwin and Cairns.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

115 Bewertungen

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1 Stern

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

Charged $400 plus GST and then $50 cash…

Charged $400 plus GST and then $50 cash for a pick up off extra passengers for a 48 minute trip.

Aggressive driver.

Feel ripped off and would never use them again

9. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Hi Luke

With regards to this negative review, I've spoken with both the depot manager - who was the driver on the day - as well as the office manager.
Please note the following which addresses, and in some cases corrects, the points you have made:

The price given of $400 + GST is a competitive, industry standard price for this journey, based on the time is took and the amount of passengers travelling, etc. You confirmed the booking which led Group Transport to believe you felt the same.

You then decided to request an additional pick up which was not mentioned or confirmed on the original booking. The driver advised you this was not on route so it added additional time and fuel onto the journey, hence the additional charge of $50.
He also advised you he had another booking to carry out after yours, so this additional request you made in turn was making him, potentially, late for this.

We speak to and work with this depot and driver on a daily basis and nearly always receive great feedback, stating how accommodating and friendly he is.
Maybe the situation you put him in made him feel uncomfortable or frustrated, but he is certainly not aggressive.

To summarise, you were not 'ripped off' as you have stated you feel. Again, you agreed to the booking at the given price which is competitive.

Thank you.

Bewertet mit 5 von 5 Sternen

Had a really good experience with group…

Had a really good experience with group transport Australia. Really easy to communicate with and good value. Our driver Musa was very friendly and punctual. Would recommend

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your great review, Myra.
It's great to hear you found the whole experience to be really good.
Please contact us with any future journey requirements that you/friends/family may have.

Bewertet mit 5 von 5 Sternen

The driver was amazing

The driver was amazing! Prices were amazing! The service was amazing!! Highly recommend

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for the review, Belinda.
It's great to hear you found the whole experience to be amazing and we have passed your comments onto the driver.
Please contact us with any future journey requirements you may have.

Bewertet mit 5 von 5 Sternen

Would definitely recommend!

Danny and Paul were very helpful in booking a few transfers for a corporate event! They were responsive, helpful, and flexible with changes. We didn't have any issues! Thank you!

10. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your review, Ashley, and the booking team are always as helpful and as flexible as possible.
Please contact us with any future journey requirements you may have.

Bewertet mit 5 von 5 Sternen

Sports team Goulburn trip

From start to finish GTA were just great:
- Communication was clear and timely
- Price was really competitive
- Patient while I organised the cats :)
- Journey was fantastic (clean, on time, etc)

A shout to our driver Kevin, he was brilliant (the boys even had a song for him!).

I read the reviews before I booked. They were good, but you're never sure. Now I know why they were.

Would 100% use GTA again.

15. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Thanks a lot for your review, Paul, and it's great to hear you found the whole experience to be great.
We often receive great feedback about the driver, Kevin, and have passed on your kind comments to him.
We hope to hear from you again soon with any future journey requirements you have.

Bewertet mit 5 von 5 Sternen

Adelaide Airport to Adelaide Hotel Group Transfer

Adelaide airport to Adelaide hotel group transfer. Our driver was waiting for us in the terminal on arrival. The vehicle fitted us & our luggage very well & the vehicle appeared to be quite new & was very suitable for our needs. We were a group of 11 travel agents travelling for a conference. We would definitely recommend this company for our clients & anyone else traveling to Adelaide.

11. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your review, Cynthia. We're glad to hear you found the vehicle to be very good and suitable and have passed your comments on the driver.
Please contact us with any future journey requirements you may have.

Bewertet mit 5 von 5 Sternen

Highly recommended

I recently had the pleasure of using Group Transport for my daughter's 21st birthday celebration, I wanted to ensure my daughter and her party guest we're getting back to their motel safely from out celebrating. I was thoroughly impressed with the exceptional service Group Transport provided. From the initial communication to the pick up at 3AM and drop off, the team demonstrated a commitment to excellence, ensuring a seamless and enjoyable experience for the young adults traveling from Brisbane to the Gold Coast. Paul's prompt attention to detail and flexibility in resolving a scheduling error I made were particularly noteworthy, this was identified at 4:30pm on Friday afternoon day before the scheduled service and it showcases the company's dedication to customer satisfaction. I highly recommend Group Transport and would not hesitate to use their services again, as they truly embody the gold standard in transportation.

1. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your review, Lesley.
Yes - we're glad we could rectify the error which you made when making the booking and also happy to be a part of helping your daughter celebrate and enjoy her birthday.
Please contact us with any future journey requirements you may have.

Bewertet mit 5 von 5 Sternen

GTA were fantastic!

GTA were fantastic to deal with. Excellent pricing, punctual and responsive to messages. Thank you again!

22. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your review, Becca and Darren.
We're happy to hear you found the whole experience to be excellent and have passed on your thanks to the driver, Tony.
Please contact us with any future journey requirements you may have.

Bewertet mit 5 von 5 Sternen

Paul & Danny are so easy to work with

Paul & Danny are so easy to work with. We have used them a few times now and will continue to use them in the future. Communication is clear and nothing is ever an issue!

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Thanks a lot for your review, Zanni.
We're very happy to hear you have enjoyed the service we've provided for your various journeys and we look forward to hearing from you again with your upcoming journey requirements.

Bewertet mit 5 von 5 Sternen

Accidentally booked the wrong weekend

Accidentally booked the wrong weekend. They accommodated us as very short notice. Much appreciated. Great communication and no issues with the trip.
Highly recommend.

15. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your review, Jacob.
Yes, it was unfortunate you originally accidentally booked the wrong travel date and we were glad to accommodate the date change at very short notice.
We've passed on your thanks to the driver and please contact us with any future journey requirements you may have.

Bewertet mit 5 von 5 Sternen

Lovely experience with Group Transport…

Lovely experience with Group Transport Australia! Driver was on time and very organized. Will use again :)

12. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your review, Christel, and we're glad you found both the booking process and the journeys on the day to be great.
Please contact us with any future journey requirements you may have.

Bewertet mit 5 von 5 Sternen

Easy Booking, Great Communication & Safe Journey

We had a wonderful weekend trip with our family and booked the bus through Group Transport Australia. Mr. Paul coordinated everything, and in one word – it was extremely smooth and simple to book through this group. The responses were always on time, and the service delivery was excellent.

Our coach pilot, Vic, was amazing – a real champion! He made our journey completely stress-free and comfortable throughout the trip. We truly had a great experience.

Thank you to the whole team for making our family trip memorable!

7. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Thank you for your review, Sreejith, and we're glad you found the whole experience to be excellent.
We often receive great feedback about the driver, Vic, and have passed on your kind comments to him.
Please contact us with any future journey requirements you may have.

Bewertet mit 5 von 5 Sternen

Reliable

Prompt replies, very obliging. We used this service twice now and have been very happy. All the drivers we had were courteous and helpful. This service took away a lot of stress in our travel plans. Highly recommended.

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your review, Fiona, and we've passed on your compliments to the drivers.
We're glad you've been very happy both times and found the whole service to be great and we look forward to hearing from you again with your future journey requirements.

Bewertet mit 5 von 5 Sternen

Golfing transport made easy

From initial enquiry through to completion of the group transport job, we had a seamless experience with Group Transport Australia.

Professional and delivering what they promised.

Highly recommend for any group transport requirements - especially for golfing groups and all their bags!

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Thanks for your review, Andrew, and we're happy to hear you found the whole experience to be great and seamless.
We've passed your comments onto the driver, Clive.
Please contact us with any future journey requirements which you/friends/family may have.

Bewertet mit 5 von 5 Sternen

Amazing experience

Great driver, great team, great communication and made for a great xmas party experience. We can't thank you enough.

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Thanks a lot for your review, Bec. We're glad you found both the booking process and the service provided to be great and please contact us with any future journey requirements which you/friends/family may have.

Bewertet mit 5 von 5 Sternen

Very professional service

Excellent prompt communication from the quote stage, through the organising stage to the day the service was provided. We requested a service with multiple drop off points and even threw in a late last-minute change. Nothing was too much trouble. The driver was on time, friendly and professional. The vehicle was perfect. The price was better than other quotes too. I would definitely use this company again.

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your review, Michael. It's great to hear you found the whole service to be excellent and we're glad to have been able to help with your last-minute change.
We'll pass on your comments to the driver and please contact us with any future journey requirements which you/friends/family may have.

Bewertet mit 5 von 5 Sternen

Bus hire for a tour around Northern NSW.

I sent out several quotes to hire a 20-24 seater bus, with these guys getting back to me the very next day. From the very first email, the service was fantastic. All my questions were answered as well as emails that had been sent.
On the day, Brett was our driver and he was fantastic. From being greeted with a big friendly smile to helping wherever he could. He made us feel at ease and was there waiting for us at every stop.
Can't thank you enough for providing us with exceptional service.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your review, Janene. We're glad you found the whole service to be fantastic and have passed your kind words onto the driver, Brett.
Please contact us with any future journey requirements which you/friends/family may have.

Bewertet mit 5 von 5 Sternen

Prompt Service

great service, we had a party of 14 going to top golf. Oscar was there on time and text me his arrival. we will definitely use Group Transport again.

16. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Thank you for your review, Kerri.
Great to hear you found the whole service to be great and we'll pass on your comments to the driver, Oscar.
We look forward to hearing from you/friends/family again with with your future journey requirements.

Bewertet mit 5 von 5 Sternen

5 stars

Booking was efficient, and the cheapest I found online from the start. The driver even got to the pick up point a few minutes early. The whole process was smooth sailing from start to finish. Thank you!

4. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your review, Jen. We always combine efficiency with the best possible prices and thanks for noting this. We've passed on your thanks to the driver.
Please contact us with any future journey requirements you may have.

Bewertet mit 5 von 5 Sternen

Highly recommend Group Transport Australia

Very happy with GTA. Staff are friendly, efficient and flexible with our changing needs. Pricing is competitive. This is the second time we have hired from GTA and will definitely contact them for future transport needs.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Group Transport Australia

Many thanks for your repeat custom and this great review, Julie. It's appreciated.
We look forward to hearing from you again in the near future with your journey requirements.

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