Je tiens à remercier chaleureusement l’équipe de Great North Visa pour leur professionnalisme et leur accompagnement tout au long de mon projet. Dès le premier contact, j’ai été impressionné... Mehr ansehen
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Das sagen Bewerter
J'ai été suivi par Eric Melin, de la création du dossier jusqu'à la fin. Il a été extrêmement réactif, aimable et très pédagogique, ses explications ont toujours été très clair et il ne laissait rie... Mehr ansehen
Unternehmen hat geantwortet
Great north visa have been incroyable every step of the way! Ken was in charge of our application and we couldn’t have asked for a more attentive, patient and professional person helping us and our... Mehr ansehen
Unternehmen hat geantwortet
I'm not sure how to feel. We've started our application in September 2022 and since have paid over R200 000 for whatever they keep saying it's for. Every second week they request different documents t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Great North Visa is an accredited immigration consultancy. We can assist you with any type of visa: work visas, PR visas, business visas, student visas, Working Holiday visas, and more! Our team of professionals is readily available for any inquiry.
Kontaktinformationen
1500 West Georgia Street, V6G 2Z6, Vancouver, , British Columbia, Kanada
- +1-236-607-0607
- support@greatnorthvisa.com
- greatnorthvisa.com
4.2
Gut
144 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Très bonne expérience
Très bonne expérience! J’ai eu de très bons conseils et un excellent suivi de la part d’Éric Melin. Je recommande !
2. April 2024
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Bonjour Enzo Teixeira,
Nous sommes ravis d'apprendre que vous avez eu une très bonne expérience avec Éric Melin et que vous avez bénéficié de ses excellents conseils et suivi. Merci d'avoir recommandé nos services! N'hésitez pas à revenir vers nous si vous avez besoin de conseils supplémentaires.
Cordialement,
Great North Visa
J’ai été très bien conseillé
J’ai été très bien conseillé. On a bien pu m’expliquer ce qui serait le mieux pour mes envies. Les personnes que j’ai eu sur mon dossier (Éric Melin, Brigitte Guyot et Valérie Morel) ont étés parfait, ils étaient à l’écoutent et de très bon conseil.
1. April 2024
Antwort von Great North Visa
Bonjour Roxanne,
Merci pour votre retour positif ! Nous sommes heureux de savoir que vous avez été bien conseillé et que les membres de notre équipe, Éric Melin, Brigitte Guyot et Valérie Morel, ont été à l'écoute et vous ont prodigué un excellent encadrement. Nous nous efforçons de garantir à nos clients le meilleur service adapté à leurs besoins. Si vous avez d'autres questions ou avez besoin d'aide, n'hésitez pas à nous contacter.
Cordialement,
Great North Visa
Totally incompetent.
Totally incompetent.
Their lack of communication and transparency has been appalling from start to finish. If you're going for a working holiday visa do yourself a favour and do it yourself rather than spending a small fortune on these frauds.
They have still not replied to my emails despite writing a fake response below acting as though they would respond. They have a complete lack of accountability for one's mental health and are a dangerous company.
13. März 2024
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Hi Joe,
Thank you for sharing your feedback.
We apologize in advance for any inconveniences you encountered with our service.
We would like to address your concerns and provide you with any further assistance you may need. As such, kindly provide us with your contact information to reach you at the earliest convenience.
Alternatively, you can approach our support team at support@greatnorthvisa.com
We hope to hear from you soon.
Kind regards,
Great North Visa
_______________________________________________________________________
Update - 09/04/2024:
Hi Joseph,
Thank you for sharing your experience with us.
Our records indicate that, you purchased a bundle package for a Working Holiday Visa registration Process and Case File Optimization to submit your Express Entry profile for permanent residence as well. The total cost included the service for the submission service of both visas.
We have addressed your inquiries further in the feedback posted by your partner, Suki. Please refer to it for more information.
Kind regards,
Great North Visa
Le grand visa nord a été à l’écoute…
Le grand visa nord a été à l’écoute pour moi de A à Z très professionnel et ils expliquent tout nikel pour ne pas être perdu
Merci beaucoup à vous
28. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Bonjour Etienne,
Nous sommes ravis d'apprendre que vous avez été pleinement satisfait de nos services.
Chez Great North Visa, nous mettons un point d'honneur à accompagner nos clients de manière professionnelle et transparente.
Merci pour votre retour positif et n'hésitez pas à nous contacter si vous avez besoin de plus d'informations.
Cordialement,
Great North Visa
I was contacted by them
I was contacted by them. I haven't started my process though. They seem professional.
25. Februar 2024
Antwort von Great North Visa
Hi Johanna,
It's great to hear that you've had a positive experience so far with us.
We hope to be able to assist you in the future.
Kind regards,
Great North Visa
Charlie Harris he's so wonderful with…
Charlie Harris he's so wonderful with clients n easy to talk to
11. Februar 2024
Antwort von Great North Visa
Hi Modise,
Thank you for your positive feedback about Charlie Harris.
We are glad to hear that he is wonderful with clients and easy to talk to.
Do not hesitate to contact us if you need further assistance.
Kind regards,
Great North Visa
Amazing chat with Charlie Harris who…
Amazing chat with Charlie Harris who was very police and very helpful. Would highly recommend.
15. Januar 2024
Antwort von Great North Visa
Dear Anonymous,
Thank you for your positive feedback! We're delighted to hear that you had an amazing chat with Charlie Harris, finding him both polite and very helpful. Your recommendation is greatly appreciated, and we're here to assist you with anything you may need. If you have any more questions or require further assistance, please don't hesitate to reach out.
Kind regards,
Great North Visa
Accessible agents and understanding…
Accessible agents and understanding with my delays.
20. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Dear Sarah,
Thank you for taking the time to share your feedback about our immigration services. We're thrilled to hear that you found our agents accessible and understanding, especially during any delays you may have experienced.
We strive to provide exceptional service to all our clients, and your positive review reinforces our commitment to delivering a supportive and accessible experience throughout the immigration process.
If you have any further comments or suggestions on how we can continue to improve our services, please feel free to share them with us at support@greatnorthvisa.com. Your input is invaluable as we work to enhance our offerings and better serve our clients.
Kind regards,
Great North Visa
I am very very sad to write this review…
I am very very sad to write this review but great north visa have let me down greatly! I paid them a large amount of money to help me process a visa application which turns out I am now not eligible for. Great north visa team were always amazing with replying to my emails and assisting me through the process until I told them I would like a refund on my unspent money due to being mislead about my eligibility for the visa I had applied for. They are now dodging all my emails. I have sent them about 10 in total and with no reply. How they can just take peoples money and not have a care in the world really baffles me. Maybe I have just been unlucky, but for the amount of emails I have sent without reply screams to me that they can’t be bothered helping out a customer who had to put so much trust in them.
Regards,
Amy renwick
1. November 2023
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Dear Amy,
Thank you for sharing your experience with us. We apologize for any disappointment or frustration you experienced with our services.
We are currently investigating your case and will respond back to you as soon as possible.
Thank you for your patience and understanding.
Kind regards,
Great North Visa
________________________
Update 06/12/2023:
Dear Amy,
Thank you for your patience during our investigation.
After a thorough review, it appears that you still need to fulfill a specific requirement before we can proceed with the submission of your visa application. Once this requirement is met, we'll be ready to move forward. Additionally, we have shared information about alternative immigration programs in case you decide to explore other options.
Your refund request and any other inquiries have been promptly addressed. We await your final decision.
We understand that immigration processes can be tedious, and we are committed to ensuring a smooth experience for you. Your continued cooperation is appreciated as we work towards achieving your goal of obtaining the desired visa.
Kind regards,
Great North Visa
Great service and very helpful thank…
Great service and very helpful thank you for your quick response.
10. Mai 2023
Antwort von Great North Visa
Dear Lizelle,
We greatly appreciate your kind words and positive feedback regarding our service. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is our priority.
Kind regards,
Great North Visa
Great North Visa a été très réactif et…
Great North Visa a été très réactif et a su me donner tous les renseignements dont j’avais besoin.
5. September 2023
Antwort von Great North Visa
Salut Victoria,
Nous sommes heureux d'avoir pu répondre rapidement à vos questions. Si vous avez besoin d'aide supplémentaire à l'avenir, n'hésitez pas à nous contacter. Merci pour votre retour positif !
Great North Visa
Antwort von Great North Visa
Salut Frederique Dembele,
Merci pour votre aimable critique!
N'hésitez pas à nous recontacter à tout moment pour toute assistance supplémentaire.
Great North Visa
I'm not sure how to feel
I'm not sure how to feel. We've started our application in September 2022 and since have paid over R200 000 for whatever they keep saying it's for. Every second week they request different documents that has been sent previously. In two weeks, it's September 2023 and we're STILL stuck in our country with nothing concrete from Great North.
20. August 2023
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Dear Laykin,
Thank you for taking the time to share your feedback with us.
We know that going through immigration can be a slow and detailed process. Our team is working hard on your case to make things go smoothly. However, we must follow government requirements and ensure we have all the right paperwork.
Upon reviewing our records, we saw that your immigration assistant recently talked to you about additional documents. Could you please help us by providing those? It will help us keep moving forward with your case.
Please know that your collaboration remains integral to making progress in your immigration process. We're here to help and look forward to assisting you in achieving your goals.
Kind regards,
Great North Visa
SCAM SCAM SCAM
18. August 2023
Antwort von Great North Visa
Dear Tobias,
Thank you for taking the time to share your feedback with us.
Would you kindly provide your case number or phone number? We would be happy to look into your case and resolve any issues you encountered with our services. Unfortunately, based on the information in your review, we're unable to locate your account with us at this time.
Kind regards,
Great North Visa
________________________
Update 22/08/2023:
Dear Tobias,
Thank you for providing additional information.
Unfortunately, we were unable to locate your account in our records. Is it possible that you had an experience with a different company? If not, please send us an email at support@greatnorthvisa.com with your full name, phone number you registered with and/or your case number. This will help us in searching your records.
Looking forward to hearing from you,
Great North Visa
Stay away!
Beware! Scam.
Unfortunately you will be asked to make payments - several times!!! and you will get nothing back.
They will also make false 'promises' - in terms of timing, visa results, etc.
Terrible experience with this company. Stay away.
15. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Dear Ana,
Thank you for taking the time to share your feedback with us.
We are looking into your case and will revert back as soon as possible.
Kind regards,
Great North Visa
Satisfied
I was very satisfied with the service of Great North Visa who supported me from the beginning until obtaining my visa, and I had total confidence in their work which is full of professionalism and listening. For me it is one of the best for visa’s application
18. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Dear Zaouli,
Thank you for taking the time to share your experience with us!
We are thrilled to hear that you had a positive and satisfying journey throughout the visa application process. Our team takes immense pride in providing exceptional service and ensuring that our clients feel supported from the very beginning until the successful acquisition of their visas. We will make sure to pass on your appreciation to them.
If there's anything else we can assist you, please don't hesitate to let us know.
Kind regards,
Great North Visa
Lisa answerd quick and well on all of…
Lisa answerd quick and well on all of my questions. She was verry kind and helpfull.
16. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Dear Egon,
Thank you for your kind review!
We're thrilled to hear that Lisa was kind to you and was quick and helpful with your inquiries. We will make sure to pass on your kind words to her.
If there's anything else we can assist you, please don't hesitate to let us know.
Kind regards,
Great North Visa
They took my review down; absolute scam
Do not trust your money and details to these people.
I applied for a visa with these guys in January, received little contact, requests to cancel my application went unanswered or I was passed from person to person. ‘We’ll contact you in 24/48hrs’…. Never happened.
They are scammers in Bulgaria.
The address they have listed in Vancouver, is fake. I contacted other tenancies in the building they had listed themselves in and they do not have a tenancy there. All phone calls line up with working hours that are based in Europe.
Reputable RCIC’s in the area have not heard of them. They have been reported to the relevant authorities.
Do not fall for the scam.
6. März 2025
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Dear Caitlan,
Thank you for taking the time to share your feedback with us.
Upon reviewing our records, we have found that your cancellation request was promptly attended to within 24 hours, which is faster than our standard response time of 72 business hours. Furthermore, we approved your refund request back in January. However, we did not receive any confirmation from you regarding your agreement to proceed with the refund.
Regarding our address, we maintain a fiscal office in Bulgaria, along with several other locations around the world, to comply with VAT requirements. However, we primarily provide our services online to cater to the needs of our international clients.
Lastly, it is important to note that we have a selective process when it comes to partnering with Registered Canadian Immigration Consultants (RCICs). We carefully chose a few RCICs after conducting thorough background checks. Since you did not complete the process, an RCIC was not assigned to your case, and consequently, you did not receive a retainer agreement or proceed to work directly with them.
We sincerely apologize for any misunderstandings or inconvenience you may have experienced. If we had been made aware of these concerns earlier, we would have gladly addressed them. We are committed to improving our communication and transparency moving forward. We kindly request you to reconsider your review to accurately reflect the quality of service our team has provided.
If you have any further questions or thoughts, please reach out to your customer relations manager directly or contact our customer support team at support@greatnorthvisa.com.
Kind regards,
Great North Visa
Absolutely terrible service.
Absolutely terrible service.
This company must either be a scam or they are the most useless company to ever exist. Unfortunately I did not do proper research before starting a case with this company, which I now deeply regret.
They make you wait for extensive periods of time just to give you feedback which makes no sense/ answers nothing, it just keeps you occupied to waste more time.
Do yourself a massive favor and start an immigration case through another company, any company really, anything worse won't be out there either way.
TL;DR
GNV are " con artists " or absolutely terrible at their job, not sure which would be worse.
11. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Dear Neo,
We are truly sorry to hear about your negative experience with our company. We apologize for any inconvenience or frustration caused. We take your feedback seriously and have looked into the issues you've raised to ensure that we address them appropriately.
Upon reviewing our records, the last email correspondence between you and your immigration assistant took place in April. She seemed to have addressed your inquiries and referred you to your account manager regarding additional inquiries you had. However, we noticed a lack of communication from your account manager, and we sincerely apologize for this. We have alerted him to his matter and he will contact you shortly.
We strive to provide timely and meaningful assistance to all our clients, and it is clear that we fell short of our standards. While we cannot undo the past, we genuinely appreciate your feedback as it helps us identify areas for improvement. We are committed to providing you with a better experience and we hope to make amends.
Once again, we apologize for any inconvenience caused and thank you for bringing these issues to our attention. Feel free to contact our customer support team at any time if you have any further questions or concerns.
Kind regards,
Great North Visa
Lisa Baker
My agent, Lisa Baker, was quick to reply and make me aware of any issues promptly. All in all it was a relatively simple process.
10. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Great North Visa
Dear Elijah,
Thank you for your kind review!
We're thrilled to hear that Lisa simplified the process for you and helped identify issues in order to resolve them. We will make sure to pass on your appreciation to her.
If there's anything else we can assist you, please don't hesitate to let us know.
Kind regards,
Great North Visa
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