Company changed their terms of services years after I brought my BBQ and refuse to honour their lifetime guarantee. Avoid at all costs
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing customer service. After researching the Grden Kamado + for several weeks i took the plunge and jumped at the opportunity to buy a black edition when seeing a post on Instagram. Christian provi... Mehr ansehen
Wow, this is such an epic piece of kit. First bought a Kamado from Aldi 2 years ago and progressed towards this ultimate item - Kamado +, the accessories, the soft close lid, the lid catch etc plus th... Mehr ansehen
Absolutely fantastic. Customer service and communication has been excellent. Even more impressed with the V2 in the flesh. High quality all round. Easy to put together and super efficient. I’m particu... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Unit F, Studham Place, Common Road, LU6 2FU, Studham, Vereinigtes Königreich
- hello@grden.co.uk
- grden.co.uk
3.7
Akzeptabel
320 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
V2 kamado - Great piece of kit
The V2 Grill was delivered on a pallet by a truck with tail lift as it is so heavy. All other items ordred delivered by DPD. All had tracking on the deliveries , so new exactly when they would be arriving.
The items were packaged well and the truck driver delivered the grill to the back garden.
The grill is extremely well made and all the accessories are as well. The digital display is a great asset in controlling the temperature of the grill and food inside.
Points to note... you will definitely need 2/3 people to lift the grill onto the stand due to the weight of it.
1. August 2023
Antwort von HOUSE OF BBQ INNOVATIONS
Thank you so much for your amazing review, we hope to see you again soon
Perfect fit for my LG Kamado
Perfect fit for my LG Kamado, so much better than the original rack it comes with m.
12. Juli 2023
Antwort von HOUSE OF BBQ INNOVATIONS
Thank you so much for your amazing review, we hope to see you again soon
Good service
Good service. Prompt delivery and great grill!!
A couple of things were missing but customer service fixed that quickly and without quibble.
23. Juli 2023
Antwort von HOUSE OF BBQ INNOVATIONS
Thank you so much for your amazing review, we hope to see you again soon
Grden V1 xl Kamado
Christian & his team provided a white glove service for our V1xl kamado. The people who built the kamado were helpful and very friendly making the whole experience enjoyable & stress free. Highly recommend Christian & his team for providing a very well thought out kamado & hopefully many years of enjoyable bbq’s
24. Juli 2023
Antwort von HOUSE OF BBQ INNOVATIONS
Thank you so much for your amazing review, we hope to see you again soon
Fantastic company to deal with
Fantastic company to deal with , answered my questions within minutes of asking , fast delivery and totally blown away by the quality of the products . Highly recommend!
24. Juli 2023
Antwort von HOUSE OF BBQ INNOVATIONS
Thank you so much for your amazing review, we hope to see you again soon
You won’t be disappointed
Great company, I ordered the V2 Carbon black, absolutely over the moon with it, proper piece of kit, you won’t be disappointed!!
19. Juli 2023
Antwort von HOUSE OF BBQ INNOVATIONS
Thank you so much for your amazing review, we hope to see you again soon
Antwort von HOUSE OF BBQ INNOVATIONS
Thank you so much for your amazing review, we hope to see you again soon
Great service from Grden
Great service from Grden, excellent speedy delivery and an amazing value grill. Just need to master using it now..
29. Juni 2023
Antwort von HOUSE OF BBQ INNOVATIONS
Thank you so much for your amazing review, we hope to see you again soon
Great service and products.
I had been looking for a heat deflector since breaking mine some time ago and always struggled to find one suitable. I used the chat feature and was promptly advised all Grdn products compatible with my kamado (an inferior model to the Grdn kamado). I ordered the 3 tier cooking system which is excellent.
5 stars for service and 5 stars for products. Thank you.
7. Juni 2023
Antwort von HOUSE OF BBQ INNOVATIONS
Thank you so much for your amazing review, we hope to see you again soon
upgraded from a budget kamado to the V2…
upgraded from a budget kamado to the V2 and couldn't be happier, the team at Grden were very helpful with lots of choice for attachments, the rottiserie is KING !!
4. Mai 2023
Antwort von HOUSE OF BBQ INNOVATIONS
Thank you so much for your amazing review, we hope to see you again soon
Great product and quick delivery
Great product and quick delivery. Communication great every step of the way.
29. Juni 2023
I have never had such a fast reaction…
I have never had such a fast reaction to a request ever well done brilliant service thank you
28. Juni 2023
Really pleased with the quality
Really pleased with the quality of my V2 kamado getting to know it more and more the results are incredible withe guests commenting on the food every time.
1. Juli 2023
Great products, great advice.
Was interested in buying a charcoal basket and D&C system for my (non-grden) kamado, the agent on the web chat offered great advice on what would fit. I ordered Friday, delivered on Tuesday, it fits perfectly. and really great quality items too. Many thanks
26. Juni 2023
Good quality product and fast delivery
18. Juni 2023
Great service
Great service. All they want to do is make sure you have a great experience.
4. Juni 2023
The item has 2 chips on it
4. Juni 2023
Will not deal with this company again
was informed about delivery of my winning, however nothing was sent, when inquired, it 'saddenly apeared that I was successful'
30. Mai 2023
Antwort von HOUSE OF BBQ INNOVATIONS
Hi Hagay Avniel, as explained on live chat you did not win the raffle, only 1 person could win. We are sorry you didn't win. Why have you gone out you way and left a bad review, because you didn't win the charity raffle. Do you not think that's a little pathetic. It seems like you have far to much time on your hands as the other 7 reviews you have also left are also 1 star.
Reliable products and service
Had a rotisserie now for over a year and cannot fault it. Service from Grden was excellent and product was delivered on time.
30. Mai 2023
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.