Update: got the grill extender and cooked another brisket higher in the dome. Amazing results. So easy to use. Cannot recommend enough. Have now cooked jacobs ladder ribs, pulled pork and a full... Mehr ansehen
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Das sagen Bewerter
My Kamado Bono media arrived safely in Northern Ireland within a few days of ordering. There was a delivery charge because of the extra costs shipping across the Irish Sea, but even with that it was... Mehr ansehen
I visited the shop beforehand to look at the build quality as I had looked online previously. I was curious to see how it looked in terms of quality vs the Kamado Joe etc Giedrius was super helpf... Mehr ansehen
Delivered on pallet securely. Packaging in logical order and undamaged. Two persons required to lift main base into home garden. The Kamado is a great product. All family members have used it produc... Mehr ansehen
Unternehmensdetails
Über Kamado Kings
Vom Unternehmen geschrieben
Kamado Kings is a Kamado Bono grill brand ambassador in the United Kingdom. Kamado Bono is one of the most successful, reliable and fastest-growing companies in Europe (according to the Financial Times Report 2022), with operations in 19 countries such as Italy, Great Britain, Germany, Sweden, Norway, Ireland, Hungary, Poland, Denmark, Finland, Latvia, Estonia, and others.
Kamado BONO is more than a grill. It's an entire grilling philosophy, incorporating a solid united grilling communities and positive lifestyle and valuable knowledge. The vast range of Texas Club range of barbecue accessories are constantly upgraded, and we provide recipe books put together by our staff, the exceptional warranty conditions and prompt customer service, and the promotion of the BBQ culture is what we live every day and share with our customers.
Kamado BONO is also the organiser of Twinsmoke, the largest annual grill festival in the Baltics and the International BBQ championship under KCBS rules.
Our mission is to teach our customers how to grill well and demonstrate the process's fun. We believe that being a good griller is easy and can be done by anyone.
Kamado BONO - easy to be perfect!VISIT US CONTACT US
Kontaktinformationen
Unit 2, PE1 5UU, Peterborough, Vereinigtes Königreich
- 01733300516
- help@kamadokings.co.uk
- kamadokings.co.uk
4.8
Hervorragend
1370 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
One genuinely satisfied customer
Always had a great experience with this company their merchandise is top quality on the one occasion out of many purchases I had it was dealt with swiftly with no fuss they will always be my first choice for piece of mind purchasing I cannot stress how highly recommended and trustworthy they are congratulations to all at Kamado Kings also worth mentioning is their flash sales just keep monitoring their site for amazing deals
29. Oktober 2026
Bewertung ohne vorherige Einladung
It was easy to order ,quick to deliver
It was easy to order ,quick to deliver, very good quality at a price I could afford
14. Oktober 2026
Minus 50 stars
Minus 50 stars. An absolute disgrace from start to finish.
A product rusted badly after its very first use, and Kamado Kings’ response has been a masterclass in how NOT to treat customers. Blame the customer, refuse a refund, repeat the same excuses, then shut the conversation down and declare the matter closed.
Taking customers’ money seems to be the easy part. Standing behind what they sell? Not so much.
What’s most telling isn’t just the product disappointment, but the complete lack of accountability, empathy or willingness to find a fair resolution. Apparently, customer satisfaction only matters until there’s a problem.
Arrogant, dismissive and deeply disappointing. Their handling of this complaint has destroyed any confidence I had in the company. I wouldn’t recommend Kamado Kings to anyone, and I certainly won’t be buying from them again.
13. Oktober 2026
Antwort von Kamado Kings
We’re sorry to see this review, but we would like to clarify the facts for anyone reading.
The customer confirmed that cooked food was left inside the Kazan overnight for approximately eight hours. This type of cookware is made from active metal, and prolonged contact with food and moisture can cause surface rust to develop if the pot is not cleaned, dried and re-oiled after use.
The product was reviewed from the photographs provided and we found no evidence of a manufacturing or structural defect. The surface rust shown is restorable, and the Kazan can be cleaned, re-seasoned and continue to be used normally.
As the product had been used and was not found to be faulty, it did not qualify for a refund under our returns policy.
We understand the customer was disappointed with this outcome, but we do not believe it would be fair to describe this as us refusing to stand behind a faulty product when the issue arose from how the cookware was used and maintained.
Responsive team and very quick…
Responsive team and very quick turnaround. Great to deal with and very competitive pricing
5. Oktober 2026
Avoid them
I sent 20£ item back for a refund, and they didn't send you a free label, and when they refunded you, they deducted the first postage too! So you lose 10£ or it depends on how much the delivery is!
Please take into consideration that, and that's terrible customer service; they don't want to lose a penny!
For a big company, they're looking to rip you off 4£
11. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Kamado Kings
Thank you for your feedback.
We’re sorry to hear that you were disappointed with the return process. As explained in our correspondence, the item was ordered incorrectly and there was no fault with the product supplied. Had you contacted us before ordering, we would have been happy to help confirm the correct part for your Kamado.
For non-faulty returns, the customer is responsible for the return postage costs. The original delivery charge covers only part of the courier cost in many cases — we often absorb the remaining delivery cost ourselves so we can keep shipping prices as competitive and affordable as possible.
We completely understand that on a lower-value item, postage can feel like a significant proportion of the overall cost. However, these are genuine delivery costs rather than an additional fee or profit retained by us.
We’re pleased that the second item you purchased was correct, and we appreciate your feedback. We will also take your comments on board to make our returns information as clear as possible for future customers.
Kind regards,
Kamado Kings
Generally ok but they needed chivvying…
Generally ok but they needed chivvying up to confirm delivery and subsequent refund.
DHL were poor on the delivery front
27. August 2026
Top Quality Product
Have owned a Kamado Bono Grande since July and it’s just been great. I’ve ordered various accessories, rubs and charcoal over the last few months and it’s always been top quality and fast delivery. I’ve had more bbqs than I ever have and they have all been excellent. The products and the service is perfect and is now my go to. I also really like how pretty much everything important is replaceable too - it feels like if anything does go wrong I’ll be able to get another part to fix it.
The only product I didn’t feel was as great quality was the grate expander - unlike the actual grill racks this doesn’t have cross support and so is a bit flimsy particularly when picking up with the grate gripper.
Other than that so far it’s been a great investment and feels like I’m going to get great quality and service for a long time to come.
13. September 2026
Bewertung ohne vorherige Einladung
Brilliant service
Brilliant service. Ordered one day, delivered the next. Fits my costco kamado well.
25. August 2026
It's maybe not your fault
It's maybe not your fault, but i ordered 2 bags of TEXAS BBQ charcoal for kamado and both bags was with small fracture elements, like up to 4-5 cm, before bag was excellent.
24. August 2026
My Kamado 21" came thoroughly packaged…
My Kamado 21" came thoroughly packaged and everything correct. I found relatively easy to assemble and was warming it through in no time at all. I love it and use most days. The kamado grill rotisserie is the best, the chicken is so juicy!
13. August 2026
Delivery to Northern Ireland
My Kamado Bono media arrived safely in Northern Ireland within a few days of ordering. There was a delivery charge because of the extra costs shipping across the Irish Sea, but even with that it was excellent value.
The shipping company emailed and texted to let me select a delivery date to suit me.
Highly recommended
7. August 2026
Great quality natural lump wood…
Great quality natural lump wood charcoal and quick delivery
12. August 2026
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