Grand UK Holidays - Coach Tours Bewertungen 657

TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Actual holiday was fantastic. Tour guide friendly and knowledgeable. Driver excellent. However taxi pick up was the most moaning miserable man. Didn't like all the different places before setting off... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The space at venue. Staff, food and entertainment all fantastic. Alex on greeting and reception was a saint. Robin our tour guide was exceptional. Brasserie 32 food not so good. Although the s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our holiday trips were varied and interesting. We had an excellent driver and a conscientious tour manager. Our pick-up and drop off were very good. We have been a number of times with Grand UK, an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Grand UK were Punctual -pick up and travelling home good choice of excursions friendly drivers and escort Warner's hotel lakeside accommodation much too small drinks bar snacks expensive entertainme... Mehr ansehen

Unternehmensdetails

  1. Reiseanbieter

Über Grand UK Holidays - Coach Tours

Vom Unternehmen geschrieben

Grand UK Holidays

With over 40 years’ experience in providing memorable escorted coach holidays for over a million passengers, there’s a reason why so many of our loyal customers come back year after year…

P   Tour Manager escorted holidays

P   Hand picked hotels and comfortable coaches

P   FREE local departure points

P   No supplements on single bedded rooms 

P   Carefully planned itineraries

P   Excursions included on every holiday

P   Dedicated solo traveller holidays

P   Fully ABTA bonded

P   Door to Door pick up on selected holidays  

P   Collect Coach Miles, our exclusive loyalty programme

 

Classic Coach Holidays

Grand UK Holidays are best known for our classic coach holidays, exploring the very best of the United Kingdom, Ireland and into continental Europe. Offering over 230 free local departure points across Central and Southern England and the Home Counties, you are never too far from your next Grand UK Holiday.

Choose from coach holidays to traditional coastal destinations, such as Devon, Cornwall or the South Coast , or head to exciting cities and quaint villages in the North of England. Perhaps the charming Cotswold’s will tempt you, or crossing to border into Wales or Scotland might take your fancy. Wherever you are looking to head on your coach holiday, Grand UK Holidays have the ideal escorted tour for you. 

View Grand UK Coach Holidays 2025

Tour Managers

The unique thing about Grand UK Holidays are our wonderful Tour Managers who join every Grand UK tour.  They are the besting heart of our holidays, offering guidance and expertise, as well as making your holiday run smoothly. Relax knowing someone is looking after you for a change!

Free Local Departure Points

Unlike our competitors, we never charge supplements for our local departure points. Enjoy the convenience of joining your coach from a town or city near your home at no additional cost. 

View our FREE Local Departure Points

Grand UK Gold Holidays

Grand UK Gold Holidays are the height of luxury, where we really put the ‘Grand’ into Grand UK!

View our Grand UK Gold Holidays

European River Cruises

Grand UK Holidays also offer luxury, all-inclusive European River Cruises , working alongside our partner CroisiEurope. Enjoy the comfort of coach travel to your port and join your cruise. With itineraries including some majestic capital cities such as Paris along the Seine, and Budapest, Vienne and Bratislava on the Danube, you can enjoy the cultural delights of the continent from the comfort of your river cruise ship.

View our European River Cruises

Channel Islands by Air

For those looking to ‘jet off’ on holiday, Grand UK Holidays also offer holidays to the Channel Islands by air. Only 15 miles from the French coast and with seven days to enjoy in-resort, you can explore these charming islands at your own leisurely pace.  Choose between Jersey, with flights from Gatwick or Luton, or Guernsey with flights from Gatwick. With the added luxury of a door-to-door service (from selected postcodes) Grand UK take care of everything.

View our Channel Islands by Air Holidays

Good Companions

Grand UK Holidays have dedicated coach holidays for solo travellers. Our popular ‘Good Companions’ tours have experienced Tour Managers that shar their expertise and provide a friendly environment for you to get to now your fellow travellers, helping to break the ice and create friendships. There are no strangers on a ‘Good Companions’ tour, just friends you haven’t met yet! Plus, even better no supplements on singled bedded rooms.

 

View our 'Good Companions' Holidays

Grand UK Holidays

Vom Unternehmen geschrieben

Time to go travelling!
Escorted Tours by Coach, Rail & River. Plus Ocean Cruising & Holidays by Air

Completely ABTA Bonded

Grand UK Holidays are ABTA bonded for total peace of mind

Grand UK Holidays are ABTA bonded for total peace of mind
Grand UK Holidays are fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.

Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

657 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Tour guide Bev and Andy the Driver are…

Tour guide Bev and Andy the Driver are fantastic, for how far if travelling by ourselves this journey took double the time appreciate that there was accidents and closures but other holiday peoples said getting picked up late is common and delays always

27. September 2024
Bewertet mit 5 von 5 Sternen

The holiday was excellent I enjoyed the…

The holiday was excellent I enjoyed the island of Man very much, wonderful trips but due one train that broke down we never saw the Laxcy Wheel up close, the trip had to be arranged in a new way, the driver and courier did their best for all of us

15. September 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Kathy,

Thank you for reviewing your recent holiday with us, we're delighted to hear that you had a wonderful trip to the Isle of Man and pleased to note that your driver and Tour Manager went above and beyond for you all. We hope to see you again soon!

Bewertet mit 2 von 5 Sternen

Service needs improving

Catherine our tour guide was great so was the driver and the hotel was excellent but the pick up points were awful changing the pick up point without telling the customer if they had picked the right pick up point the journey would not have taken so long

27. September 2024
Bewertung ohne vorherige Einladung
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Dear Martin,

Thank you for your valued feedback. None of our pick up points have changed in recent times, however, we are sorry to read that your experience of our transport network overshadowed your opinion of your holiday. We have relayed your comments to our Operations team, who are continuing tweaking routes to try and make them more convenient for our customers. Thank you also for your kind feedback about your tour manager, driver and hotel.

Kind regards,
The Grand UK Team

Bewertet mit 5 von 5 Sternen

The Yorkshire dales

Our guide Emma was excellent, with a detailed local knowledge and good humour. Our driver Pete was also brilliant, with humour and great skill. The landscape was stunning and we were lucky with the weather.

8. September 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Dr Corbertt,

Thank you for your lovely review! We're so pleased to hear that Emma’s local knowledge Pete's humour made your experience all the more enjoyable. We're glad to hear that you appreciated the stunning landscape, especially with such lovely weather. We hope to welcome you on another adventure soon!

Bewertet mit 5 von 5 Sternen

The Tour was great

The Tour was great, wonderful train journeys and scenery. Hotel very good and food also great. The thing that spoiled it was the Itinerary which left no time for lunch each day.The stops were either too early or too late. Dinner at 7 15 I felt was very late. The Courier was incompetent telling us nothing on the excursions.

2. September 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello,

Thank you for taking the time to leave us a review and for providing us with your valuable feedback. We're delighted to hear that you enjoyed the stay at your hotel as well as all of your excursions. We're disappointed to hear your comment about your Tour Manager and will certainly look into this.

Thank you for travelling with us, we hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Captivating Liverpool

Very good Tour Manager. She gave us lots of information and was very pleasant to deal with and very helpful. The hotel was good as well and the tours.

9. September 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Katherine,

Thank you for your kind review! We're so glad to hear that you had a positive experience with our Tour Manager and found her both informative and helpful. It's also great to know you enjoyed the hotel and excursions. We appreciate your feedback and look forward to welcoming you on another trip soon!

Bewertet mit 5 von 5 Sternen

Very diverse National Trust gardens

Very diverse National Trust gardens - lovely. Great hotel and good food and staff. Lovely, safe drive and guide.

9. September 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Lyn,

Thank you for your wonderful review! We're delighted to hear that you enjoyed the diverse National Trust gardens and had a great experience at the hotel with good food and friendly staff. It’s also lovely to hear that you felt safe and well-guided throughout your journey. We hope to welcome you on another trip soon!

Bewertet mit 4 von 5 Sternen

Excellent very knowledgeable guide and…

Excellent very knowledgeable guide and driver, they had a good working relationship. Very comfortable hotel, food choice good and plentiful. Bar had limited choice. One of our bedrooms was cold
Most trips worked well but personally would have preferred to have more time in some cities rather than visit a place for an hour for say only lunch, e.g. only time in Durham for lunch and visit the cathedral no time to see rest of the city.

9. September 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello,

Thank you for your review and for your feedback. We're so pleased to hear that your driver and tour guide really added to your experience and that you enjoyed your excursions - we take your comments on board and will consider this when planning future itineraries.

Thank you for travelling with us and we hope to see you again in the future!

Bewertet mit 5 von 5 Sternen

Very driver Gorden and tour guide

Very driver Gorden and tour guide
Dorothy.

13. September 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Mr Canty,

Thank you for your review! We're so glad to hear you had a great experience with our driver, Gordon, and tour guide, Dorothy. We'll be sure to pass along your kind words to them. We hope to welcome you on another trip soon!

Bewertet mit 4 von 5 Sternen

The feeder coach and Gold coach was…

The feeder coach and Gold coach was very comfortable and on time. The hotel was spacious and comfortable. The food was excellent. The holiday was good. I enjoyed the break away. The day's I enjoyed the best were Lake Windermere and half day at Lancaster City which I thought should have been a little longer to have a look around. The Lancaster Castle was a great place to visit.

9. September 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Teresa,

Thank you so much for your review! We're delighted to hear that you found both the feeder and Gold coach comfortable and timely, and that the hotel and food were excellent.

We're pleased to hear that you enjoyed your visits to Lake Windermere and Lancaster City. We appreciate your feedback on the length of the Lancaster visit—we’ll certainly keep that in mind for future trips. We're glad you had a lovely holiday and hope to see you again soon in the future.

Bewertet mit 4 von 5 Sternen

Very efficient


Very efficient. Comfortable coach with friendly/well presented driver and tour manager. Interesting excursions. Not keen on the hotel or its location.

9. September 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Janet,

Thank you for your feedback! We're glad to hear you enjoyed the comfortable coach, as well as the friendly service from both our driver and tour manager. It’s great to know you found the excursions interesting too. We're sorry to hear the hotel and its location didn’t meet your expectations and appreciate your comments and will pass this over to our product team.

Thank you for travelling with us and we hope to see you again soon!

Bewertet mit 5 von 5 Sternen

ROBIN the tour manager was…PERFECT

ROBIN the tour manager was very very nice for our trip to the ISLE OF MAN also the driver of the couch it was TONY HE WAS VERY GOOD

EVERY THING WENT WELL WITH THE GRAND UK COACH JOURNEY

1. September 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Marilyn,

Thank you for your kind review! We're so pleased to hear that Robin, your tour manager, and Tony, your coach driver, made your trip to the Isle of Man so enjoyable. We're pleased to hear that everything went smoothly for you and we hope to see you again soon!

Bewertet mit 3 von 5 Sternen

Burlington Hotel Torquay

The food and staff at the Burlington Hotel in Torquay was very good but the bedrooms were in need of a bit of tlc. The bed was clean and comfortable but decor was shabby, carpets grubby, and inside and outside in need of a paint.
Entertainment was good.
Dave our driver and Angie our courier were both excellent and outside the hotel our holiday was first class.

2. September 2024
Bewertung ohne vorherige Einladung
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello,

Thank you so much for taking the time to leave us a review and for your feedback regarding the stay at your hotel - we will pass your comments onto them. We're pleased to hear that the rest of your holiday was an enjoyable experience and we hope that you will join us again in the future.

Bewertet mit 4 von 5 Sternen

Ilfracombe holiday

Alex (driver) and (Wendy) tour manager where superb couldn't wish for better and hotel staff very polite and friendly food good,but the dilkhusa grand hotel certainly isn't grand it is the worst hotel I have stayed in far to many stair's windows filthy and unable to open for Ventilation.

2. September 2024
Bewertung ohne vorherige Einladung
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Stephen,

Thank you for taking the time to leave us a review about your recent holiday with us, and for your feedback regarding the hotel - We are disappointed to hear about your experience and have passed your comments over to them. On another note, we're so pleased to hear that Alex & Wendy exceeded your expectations and did a fantastic job (as they always do!). Thank you for choosing Grand UK Holidays, we hope to see you again in the future.

Bewertet mit 4 von 5 Sternen

NORTHUMBRIA

The Holiday was good,,the hotel was exellent,ie. food and bedroom....the excursions were well planned and very interesting, the tour guide and driver were very good.....the one issue my wife and myself had was , the interchange arrangements,we left North Walsham at6.30pm and arrived at Northhampton interchange six hours later?? and then on to our hotel with frequent stops,??.much too long. We feel you have a need to look at interchange arrangements and consider having two drivers , one to be able change with other and vise versa..this would ensure a much more smooth and quicker journey time.I trust you take our comments as productive and not complaints with reference to the tour in general

12. August 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Richard,

Thank you so much for taking the time to review your recent holiday with us and for your constructive feedback regarding the interchange arrangements - I will pass your comments over to our operations team. We're pleased to hear that you enjoyed all of your excursions and had an excellent stay at your hotel as well. Thank you for travelling with Grand UK Holidays, we hope to see you again soon.

Bewertet mit 4 von 5 Sternen

Coach holiday to wye and cardiff.

The holiday was good the hotel good and the tours were good. The downside was the stops to the interchange that took 5 hours for an 2 hour journey. We waited at a stop for 30 mins with no explanation as to what was going on.

9. August 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Roy,

Thank you for taking the time to leave us a review and for your feedback regarding your journey time - we apologise for any inconvenience that this may have caused and we will pass this over to our operations team who coordinate this. On another note, we're pleased to hear that you enjoyed your holiday with us and had a good stay at your hotel. Thank you for choosing Grand UK Holidays, we hope to see you again soon.

Bewertet mit 3 von 5 Sternen

I won’t pick a holiday with a courier…

I won’t pick a holiday with a courier in future. I found it frustrating that when told to look at something of interest I couldn’t see it because of the tall headrests on the newer coaches ( I’m 5ft 5ins) unless it was something I could see from my window or the one opposite.

5. August 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Dear Mrs Siggins,

Thank you for your feedback and sorry for your frustration. We will ensure your comments are relayed to our Operations team.

Kind regards,

The Grand UK Holidays Team

Bewertet mit 5 von 5 Sternen

Had a fantastic week break good hotel…

Had a fantastic week break good hotel good driver and very good excursions

5. August 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Mick,

Thank you for your review, we're delighted to hear that you had a fantastic break and enjoyed the stay at your hotel as well as all of your excursions. We hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Porterage is a big plus

Porterage is a big plus. The choice of hotels is excellent plus the driver and tour manager is top dollar

12. August 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Hello Maureen,

Thank you for your review, we're so pleased to hear that you enjoyed the stay at your hotel and we appreciate your kind words about your driver and Tour Manager. We hope to see you again soon.

Bewertet mit 2 von 5 Sternen

1 One of my worst coach holidays

1. Being sent to Waltham Abbey instead of the usual South Mimms Services, added an enormous amount of time to my journey.
2. Attrocious traffic congestion thanks to having to go to Beaconsfield for the Interchange; the journey would have been so much quicker via the old interchange at Northampton Services.
3. Excessive time waiting at Beaconsfield Services for completion of the Interchange with a total lack of information.
4. Awful "new" hotel with badly designed shower cubicle and lack of stowage facilities. Appalling service on most evenings at dinner, with the meal lasting up to 2.5 hours; not the most enjoyable food. We also had to put up with almost uncontrollable air-conditioning in our bedrooms; I suspect this was the cause of a bad cough I had in the following week!
5. Not greatly impressed with the gardens visited; have seen much better on holidays elsewhere, e.g. North Wales.
6. The only good thing about the hotel was it's convenient location for Manchester Piccadilly station. After the appalling outward journey, I went home by train and got to my front door in North London in an incredible 3hrs 5mins from departing Manchester Picc station. If I'd gone back by coach, I dread to think what time I would have got home!

PS: How the Heckmondwyke am I supposed to add a photo?

12. August 2024
Grand UK Holidays - Coach Tours-Logo

Antwort von Grand UK Holidays - Coach Tours

Dear Mr Kohn,

Thank you for taking the time and trouble to leave your feedback following your recent holiday. We are very sorry this did meet your expectations.

We introduced a new feeder system for 2024 in the hope of reducing journey time for passengers and this is constantly being reviewed. Therefore it is disappointing to learn about the delays you experienced and we will ensure your comments are passed to our Operations team.

As you mention, the hotel you stayed in is a new build property and we regret you didn't find the design of this to be user friendly. We will pass your comments back to the hotel and also speak to them regarding your feedback on the restaurant. While tastes in food can be subjective, we agree that 2.5 hours is a lengthy time for a 3-course meal and we will work with the hotel to improve this going forward.

It is a shame the weather was quite rainy during your stay in Manchester, and we are sorry you did not enjoy the gardens you visited.

Once again, we very much appreciate your feedback, as this helps us to improve the levels of service we offer.

Kind regards,

The Grand UK Holidays Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr