Graco UK  Bewertungen 

Emailed yesterday to enquire about spare part they replied immediately and went above and beyond to source the part have dispatched it out to me today could not ask for better customer service thankyou

Ella was very helpful and super efficient with my request. I love all my Graco products

Great quality, great customer service. Can't thank them enough

I contacted Graco as the airline i travelled with had lost the raincover to the opia stroller and I wanted to purchase a replacement. Caroline was brilliant by helping me out by sending me one a brand new one for free! Really fast email response and great service. Would recommend them x

Great experience online
The company was very quick to deal with my query and got my problem resolved

"Can’t praise customer service enough. Fantastic communication and really do try to help with your queries. Would def recommend buying Graco products."

The brake has stopped working and the bar cannot be moved at all. Service with Amazon and Graco was very poor. We are left with a broken stroller to dispose of and a refund that doesn't cover the cost of a replacement. An incredibly poor product and pointless warranty.

Wow, couldn’t have asked for better customer service if I tried! Very satisfied with the service from Graco and products. Would recommend and use again

I purchased a lovin hug swing for €145 and it only lasted 2 months… the swing completely stopped working. When I reached out to graco they refused to replace or refund the swing and tried to blame it on us saying we used the wrong plug for the swings cable even though when the swing stopped working we were using batteries and not the plug in. We hadn’t even used the plug in until it stopped working and that’s when we started trying to use different batteries and the plug in to see if it would work which it didn’t and I also tried to tell them this but they were having none of it. It’s just not good enough for me to spend this much money and it only worked for 2 months. Would give no stars if I could.

When they couldn’t provide replacement straps for my high chair (I’d lost them during storage), they sent me a whole new cover and in time for Christmas as well. Excellent and speedy customer service!

I lost a part on my Graco pushchair, so contacted them. They were amazing, I asked if I could purchase a new part, and after afew days a new part arrived in the post. The correspondence was excellent, I would recommend Graco to anyone.

Swift response to my initial enquiry and follow up contact. Jenna is first rate - I'm very impressed with Graco.

Got in touch as the plug for our seat snapped. It was out of warranty, but Lauren ordered a replacement part to be sent out. Really great service- thank you!

I purchased a car seat via there website it was 1-2 day delivery I’m still waiting on day 4 I have emailed and phoned and even spoked to dpd who say they still haven’t received my car seat there customer care and service is disgusting my £180 car seat has vanished with no reply to my email and no help over the phone as to where it is not even an offer of a refund if needed quick enough to take ur money but don’t care after you have paid I am contacting trading standards and also giving the go ahead for legal process via my solicitor

Excellent stroller !! Light and easy perfect for my toddler !

I emailed Graco as I’d misplaced the newborn inserts for my graco extend and wished to purchase replacements. Ella contacted me back via email almost straight away and organised replacement inserts to be delivered to me within 3-5 working days all free of charge. Such excellent service and easy to contact. I love their products and will continue to purchase from this brand!

I contacted Graco support as I had been gifted a baby car seat but needed to find the baby insert for it but I was unsure of the product code to be able to buy it.
Ella contacted me and not only located the correct insert that I needed but is sending it free of charge. I think that Graco are amazing and I will now be buying a travel cot from them as they have been so helpful, courteous and professional.
I would have no hesitation in recommending Graco for baby products.
Thank you Graco.

I put a lot of faith into Graco and have always purchased their products for my baby but after having a stroller for a year the frame made ma cracking noise followed by a wheel falling off. I wasn’t walking over a road when this happened but imagine if it did??? That shouldn’t happen after a year and I always look after my stuff. Now I’m left without a stroller and unable to take my son out.

Ella in the support team couldn't of been more helpful after I lost part of my booster seat while moving it between cars.

Thanks again!

I purchased a Graco pushchair for my granddaughter. The item has a two year guarantee but after twelve months the frame snapped. I contacted Graco and their customer services were superb! We purchased a new Graco pushchair and returned the damaged one to Graco yesterday. We received a full refund today. It was an absolute pleasure to deal with them.