Go Real Travel Bewertungen 

478
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Myles and the team at Go Real helped planned a large family trip with people coming and going at different times. We needed transportation for this large group to a small ancestral town and they pro... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I chose Go Real Travel to help with our first experience of traveling to Europe and was not disappointed! The expectation was set high and they met in all areas. We had flawless transitions between t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From planning the trip to taking the trip, everything was extremely easy. The app made getting around Switzerland easy. Communication with the tour guides and people prior to taking the trip made ever... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This was our second vacation using Go Real Travel - first to Austria, Czech Republic and Poland and this most recent trip to Switzerland. We've had great experiences each time, both during the planni... Mehr ansehen

Unternehmensdetails

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Vom Unternehmen geschrieben

Go Real Travel offers custom European vacations, expertly planned by locals. Independent travelers can create easy, personalized travel itineraries to Europe in seconds and, book comprehensive trips inclusive of hotels, transport and guided tours all in one place. Go Real Travel aims to simplify the process of travel and ensure a stress-free experience from beginning to end, complete with on-trip support and compelling travel guides with useful logistical information to help you travel without barriers.


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4.9

Hervorragend

TrustScore 5 von 5

478 Bewertungen

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4.9

Alle Bewertungen

(478)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great Value

We thoroughly enjoyed our tour by Go Real Travel. It was well planned within our budget. Our hotels were great and easy walking to all activities. The private walking tour in each city helped us to navigate when we were on our own and all guides were extremely knowledgeable and answered any questions we had.
Samantha planned excursions that truly matched our interests. She was even available when we thought we wanted to make a change mid trip. The full itinerary was very specific and we had no problem taking trains, buses or walking to landmarks.
I highly recommend Go Real Travel and especially Samantha.
We are booking our next tour with her now.

10. Juni 2023
Bewertet mit 4 von 5 Sternen

Our first time using Go Real Europe was…

Our first time using Go Real Europe was very positive and we would recommend them to others. The tour booklet provided us prior to departure was very helpful. And the ground transportation was flawless. We typically do not use a service provider like Go Real Europe and book everything ourselves so this was a departure for us. But it became very useful to us when our train was delayed due to obstruction of the track. I made 1 simple call to Go Real Europe to alert them to our delay and they handled everything for us - including private shuttle to hotel and notification to hotel of our delay. it was a great piece of mind.

26. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

8 days of Croatia in December

December in Croatia was absolutely beautiful. The stops were Zagreb, which was on my bucket list due the the Christmas market being the oldest Christmas market in Europe, Plitvice Lakes and then Dubrovnik. All together I was in contact with 2 different travel agents from beginning to end and both of them were amazing. At first I was wanting to go on this grand Christmas market tour in Eastern EU that involved 3 countries and Justin talked me into just visiting one country. I was reluctant at first but I am so glad that I took his advice, Croatia is so beautiful it deserved all of my time. There was one mishap at the Plitvice National park where they do not allow anyone in the lakes after 2pm but that was an unforeseen step that the travel company had no way of knowing when I booked the trip in June. The continental breakfast at all of the hotels was absolutely delicious. There is nothing like it offered in the states. Another bonus was visiting Dubrovnik during the off season. There were still tourists in the city but you weren't elbow to elbow. It was so that we were able to enjoy the entire city and I didn't have to worry about my toddler being lost in the crowds. I highly recommend the Croatia and using Go Real Travel, I will be using them in the future for other vacation needs.

6. April 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Nil response from the company

Due to the outbreak of the virus, we have had to cancel our holiday plans due to travel advisory restrictions and have written in to the company with no response whatsoever, we have effectively lost $3,900. If I can give them a zero rating I would!

25. März 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Did GoRealTravel go bankrupt or just steal all our deposits?

Is anyone else having trouble getting a response from this organization as soon as the virus hit. I have a deposit and can't get any response. My agent seems to be no longer there, their social media accounts are shut down. This is TERRIBLE Customer experience that at the first travel challenge they pack up and take all deposits.

8. März 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Travel Suggestions

Lots of insight into travel suggestions and modifying itinerary based on needs and desires. My travel agent was Abbi Dilimi, and he was extremely helpful answering all my questions and responding in a timely matter.

24. Februar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

December Trip to Thailand!

The trip was great! Rita with Go Real planned everything out for me and with a few phone calls we were able to finalize our itinerary. My family and I were quite picky and indecisive with our itinerary so her patience as well as her teammates patience while she was on vacation was greatly appreciated! The trip went smoothly - we had a small hiccup with a transfer but it was resolved quickly and I was happy with the result and greatly appreciated the customer service. The hotels we stayed at were nice - they were three stars but still great locations and very comfortable. We enjoyed every single thing on our itinerary - even items that required us to explore on our own were well worth it and the detailed instructions helped greatly. This was my first time booking with Go real and I'll definitely book again. It took away all the stress of planning a trip and I felt at ease knowing the person planning my trip was knowledgeable about everything being planned. Looking forward to me next trip!

2. Februar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lovely trip

Lovely trip. A few hiccups but nothing that could be solved. Shout out to Rosemary for being extremely helpful even during the trip.

27. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Anna and Myles were very thorough and…

Anna and Myles were very thorough and ensured we had everything needed for a custom trip. Every detail was clear and we were able to navigate both cities like locals. Will be working with GoReal in the future!

22. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing trip to Florence and Tuscany

I recently took a trip to Florence and Tuscany region, Italy with Go Real Travel. Go Real Travel took care of my entire trip from start to finish. They were always available to answer any questions I had which was great. It was my best experience in Italy so far espiecially the tour of Chianti region with wine tasting experience. Special thanks to Grace, Danielle and Anna for their help. I would highly recommend using them to plan your trip to Europe. I look forward to traveling with them again!

22. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Anna was excellent is helping me plan…

Anna was excellent is helping me plan my trip to Central Europe. She was able to accommodate my last minute changes and all the tours she set up were fantastic. I will definitely use Go Real Travel again the next time I go to Europe

22. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Prefer Transparency

This was our second trip to Europe and we had an okay experience with Gorealtravel. We went to Nuremburg, Prague, Cesky Krumlov and Budapest. The private transfers and tours were really nice. I think the hotels could have been better. Especially in Prague where hotels are quite inexpensive, a knowledgeable travel agent should have told us that we could stay someplace beautiful for very little money. In the past, I’ve used travel agencies that had more knowledge about the regions and made recommendations that I’ve appreciated. For example, in Germany Christmas Eve dinner reservations were in what was essentially an Americanized hamburger place. The agent said most places were closed or full. But once we arrived, we found that the hotel next to us (I wish we were staying there!) had a beautiful dinner.
The main problem I had was about transparency. I never knew the cost of my hotels or had a breakdown of costs so I couldn’t adjust my selections. In Budapest, the hotel was ridiculous- it looked like a dorm room. I was worried that we wouldn’t find another one, but we were able to book the last two rooms in a beautiful hotel that was quite reasonably priced. I let Gorealtravel know that we changed hotels and they made sure our tour guide was informed so she could meet us there which was nice.
In the past, the travel agencies I’ve used have had apps that allowed information to be easily accessed from my phone. I missed this feature as I’ve found it much easier to use than the stack of papers I printed off. To summarize, it wasn’t a terrible experience but we didn’t get the level of expertise that I expect from a travel agency.

19. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von Go Real Travel

Hi Teresa, it is nice to hear that you enjoyed the transfers and tours on your trip. Our hotels are all hand-selected so we can meet our customers' preferences and we apologize that we didn't align better with you on this aspect. Our planning process involves our clients knowing what hotels they are staying at throughout their entire trip. Before you traveled with us, we did communicate that your hotel in Budapest was a 3-star while your other hotels were comparable to a 4-star. We did recommend changing to a different hotel and apologize that it did not meet your standards.

We strive to make sure that all of our clients are happy with the services that we provide. With so many different parity agreements between vendors/hotels/transfer companies, we do not provide a detailed breakdown of the price but the total cost for all of our services. All of our trips are customizable so we can work with you to match your budget and it sounds like there should have been more conversation along these lines.

In Germany, and most of Europe in general, they celebrate Christmas on the 24th and many places are closed. We did make many phone calls to restaurants in Nuremberg to try to find something that would be open and your hotel recommended the place that we recommended to you.

We are in the process of creating a mobile app that will allow you to have all the information from the large PDF on a mobile device. If you have the time I would like to speak with you about your trip as your feedback is valuable to help us improve. Feel free to contact me at tom.kirby@gorealtravel.com with any other concerns that need to be addressed.

Bewertet mit 5 von 5 Sternen

My recent trip to Croatia with help from Goreal travel

My recent trip to Croatia with help from goreal was well planned and provided me with everything I had hope accomplish. The tour guides were great and very knowledgeable. I will use them again and will definitely share with my traveling friends!

18. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Thailand and Cambodia visit in Jan. 2019

Our guides for all our tours had good knowledges about the subject we visited. The overall experiences were very good. one thing should improve is communication. We did not get confirmation about our activity the day before, our street food tour we had been waited for our guide about one hour without any information regarding the delay or cancellation. Finally, we called to resolved this issue.
The Kirirom national park is not worth 4 hours driving time to see it. Kulen National park had better value than Kirirom national park. however, it is not that special to me. The tours we like the most are ChiangMai and emerald pool/hot spring tour. All pick up and drop off were smooth and no problem

16. Januar 2020
Bewertung ohne vorherige Einladung

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