GoHenry Bewertungen 

12'279
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very user friendly for parent and child. I love to see what he is spending and where and I have the control to ban whatever transaction type I want. He is learning some fantastic financial lessons and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I can easily transfer money for my kids when they are away and they need emergency funds. The app also teaches them money knowledge and how to save for events as they grow. I have seen their money t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I decided to cancel my child’s GoHenry - primarily the charges are high and the local bank offers pretty much the same service for zero cost! I contacted GoHenry customer services to cancel several d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Safe and simple with great features such as birthday links, quick transfers, visible savings and ISA access. A great way to start understanding regular income, savings and budgeting. I’m really impres... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Alternative Finanzdienstleistungen
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  3. Bank
  4. Bildungseinrichtung
  5. Finanzdienstleistungsinstitut
  6. Finanzinstitut
  7. Geldautomat

Über GoHenry

Vom Unternehmen geschrieben

GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.

Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.

That’s why 92% of parents say their children are more money-confident since joining GoHenry.

Vom Unternehmen geschrieben

Our Mission
We’re on a mission to help millions of kids be good with money.
The smart debit card for kids
Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
The debit card for teens
Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.

First Month Free

Try 30 days free and start learning instantly

Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.

Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

12'279 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(12'279)

1'294 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I loved go henry until their latest…

I loved go henry until their latest update. You can no longer free text description on a transfer. Its very frustrating and it was perfect before. But I still love the app.

19. September 2026
Bewertung ohne vorherige Einladung
GoHenry-Logo

Antwort von GoHenry

Hi Net,

Thank you for your feedback, and thank you for being a loyal customer with us; we're glad to hear you've enjoyed the service so far.

We completely understand that change can be frustrating. We regularly review our platform features, and moving to pre-selected messages helps ensure our platform remains a safe, positive, and secure space for all customers while keeping payments fast and secure.

We offer a wide range of pre-selected categories for popular occasions and different scenarios, but we are happy to pass on feedback regarding any additional messaging options you'd like to see added in the future. If you'd like to, please email help@gohenry.co.uk with your feedback.

Kind regards,
Ella - GoHenry Supervisor

Bewertet mit 2 von 5 Sternen

Custom messages removed

Previously I could transfer money to my kids for doing chores on a very simple, ad-hoc basis, and add a quick custom message. Now custom messages have been removed, and there are only presets, which don't have what I need. The tasks workflow, which does still allow custom messages, takes much longer, is really clunky and also doesn't do the transfer immediately.

19. September 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Stephen,

Thank you for sharing your feedback. We appreciate that you are disappointed following the removal of personalised messaging within the GoHenry app.

To ensure our platform remains a safe, positive, and secure space for all customers, we’ve updated how messages are included with transfers and gift payments.

We have a wide selection of pre-set messages for popular ocassions such as birthdays, holidays and thank-yous, and a specific category for jobs and chores. With this being said, we'd be more than happy to note any pre-set messages that you'd like to see added in the future.

I have also sent you an email to the registered email address with some further information on the pre-set options that may work for you and about our Tasks feature.

If you have any questions or further feedback, please reply to the email and we will be in touch.

Kind regards,
Ella - GoHenry Supervisor

Bewertet mit 5 von 5 Sternen

The card came in 3 days i loved it…

The card came in 3 days i loved it should come in 10 days but no it was styled its a real debitcard.

18. September 2026
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Antwort von GoHenry

Hi Anna! Thank you for your 5 star review! We're glad to hear that your GoHenry card arrived much earlier than expected. We hope you enjoy using the card and learning about money with it. - Naomi 🙂

Bewertet mit 3 von 5 Sternen

Basic Instructions

Basic Instructions, Do the names properly Or whatever Your Kid Fancys On Their Go Henry Card Doesn't seem To Bug you If u Haven't Topped up it's just a notification Turn it off Do it when Your kids ready.

8. September 2026
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Antwort von GoHenry

Hi Vespa,
Thank you for your review. We are pleased to hear that you and the children are enjoying GoHenry
Thanks

Bewertet mit 5 von 5 Sternen

Great app

Great app. Really helps teach responsibility and being mindful about how much things cost.

18. September 2026
Bewertung ohne vorherige Einladung
GoHenry-Logo

Antwort von GoHenry

Hi Jo, thank you so much for your kind review. It's great to hear that you are finding GoHenry a helpful tool to teach financial responsibility! 😊

Bewertet mit 5 von 5 Sternen

The app is great to follow what my…

The app is great to follow what my child is spending her allowance on and what her balance is.

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi there, thank you for taking the time to leave us a 5* review! It's great to hear that you're loving our app and all its features 😊

Bewertet mit 3 von 5 Sternen

It’s a good one

It’s a good one. But i was using the ai and just because I said “I wanted to buy a freddo” instead of my son. It blocked my chat until 10:06PM so now I’ll have to wait a few hours

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Cheryl! Thank you for taking the time to leave a feedback. We are sorry to hear that you are having trouble with your account. If you need assistance, please do not hesitate to contact us at 0330 100 7676, or email us at help@gohenry.co.uk, we are open from 8 am to 8 pm, 7 days a week. 😊

Bewertet mit 1 von 5 Sternen

Blocking a card not answering emails…

Blocking a card not answering emails they’ve asked me to reply too.
Completely hard work to have anything done.

16. September 2026
Bewertung ohne vorherige Einladung
GoHenry-Logo

Antwort von GoHenry

Hi Samantha,

Thank you for sharing your feedback.

I am so sorry for the frustration and inconvenience caused by the delay in getting this sorted for you. We completely understand how unsettling it is when your card is blocked, and your messages aren't answered promptly. This is certainly not the level of service we aim to provide.

I would love the opportunity to look into this and help get this resolved for you as a priority. I have been able to locate your account using your details and have followed up with an email to your registered email address. Please kindly review it so we can continue assisting you directly and get this resolved for you as an urgent priority

Thank you for your patience while we get this sorted for you.

Thanks,
Suvechha
GoHenry Supervisor

Bewertet mit 1 von 5 Sternen

Didn’t get the welcome bonus and have…

Didn’t get the welcome bonus and have to pay six pounds a month for a bank when you can get free ones

10. September 2026
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Antwort von GoHenry

Hi Aimee,

Thank you for taking the time to submit a review for GoHenry.

As GoHenry is a subscription service, we do charge a monthly membership fee to utilise the service that does come with additional features that a high-street bank may not offer, such as: the ability for family and friends to pay directly into your child's account on special occasions such as their birthday, the ability to set up automatic allowances for your child for the amount of your choosing which pay over weekly, and financial education in the form of our 'Money Missions' to make learning about money more interactive and engaging.

I have added a link directly to our pricing page which advises of the different membership tiers we offer so you and your family are able to pick a tier that works best for you -https://www.gohenry.com/uk/pricing/

We would like the opportunity to review this further on your behalf regarding the promotion you have not received, as we have not been able to locate your account with the details provided, please could we kindly ask that you get in touch with our team directly at help@gohenry.co.uk, or on 0330 100 7676, we operate from 8am-8pm, 7 days a week, and will be happy to resolve this for you.

Many Thanks,
Liam (GoHenry Supervisor)

Bewertet mit 5 von 5 Sternen

Great App

Great App. Easy to use and quick.

16. September 2026
Bewertung ohne vorherige Einladung
GoHenry-Logo

Antwort von GoHenry

Hi James, thank you for taking the time to leave a lovely 5* review! We are pleased to hear that you are enjoying our app and we hope that you are benefiting from all the features we offer. 😊

Bewertet mit 5 von 5 Sternen

gas is insane

15. September 2026
Bewertung ohne vorherige Einladung
GoHenry-Logo

Antwort von GoHenry

Hi Markuss,

Thank you for your review. Please do get in touch with us if you need any further assistance. If there is anything else we can do for you, or if you have any queries or concerns, please do contact us further on 0330 100 7676, or help@gohenry.co.uk or you can contact our Member Services agents through our Livechat system by following this link - https://uk.community.gohenry.com/s/. We are available 8am to 8pm, 7 days a week.

Thanks GoHenry Team

Bewertet mit 5 von 5 Sternen

My kids love having there own card and…

My kids love having there own card and they are so easy to use and help them manage there money

8. September 2026
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Antwort von GoHenry

Hi there, many thanks for your positive review! We are very happy to hear that we are helping your kids manage their money!🙂

Bewertet mit 5 von 5 Sternen

Go Henry majestic experience with my daughter

Absolutely OUTSTANDING!
My child now has 798 pounds and absolutely buzzing from go Henry she got to learn to invest but she's done all the lessons so she's bit bored but happy!

13. September 2026
Bewertung ohne vorherige Einladung
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Antwort von GoHenry

Hi Annabella, thank you for the five-star review! We are thrilled to hear that your daughter has saved up and enjoyed learning about investing. What an incredible achievement! We love how eager she is to keep learning! You will be pleased to know we regularly add new Money Missions to the app, so keep an eye out for new lessons coming her way soon. In the meantime, she can also set up new custom savings goals or celebrate her progress by checking her badges in the awards section.

Bewertet mit 5 von 5 Sternen

Excellent app

Excellent app. I use it for my son for various reasons. It's really easy, stress free and it always works as well.

13. September 2026
Bewertung ohne vorherige Einladung
GoHenry-Logo

Antwort von GoHenry

Hi there! Thank you so much for leaving your 5* review. It's so lovely to hear you and your son are enjoying our app and the features we offer!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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