Very user friendly for parent and child. I love to see what he is spending and where and I have the control to ban whatever transaction type I want. He is learning some fantastic financial lessons and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I can easily transfer money for my kids when they are away and they need emergency funds. The app also teaches them money knowledge and how to save for events as they grow. I have seen their money t... Mehr ansehen
Unternehmen hat geantwortet
I decided to cancel my child’s GoHenry - primarily the charges are high and the local bank offers pretty much the same service for zero cost! I contacted GoHenry customer services to cancel several d... Mehr ansehen
Unternehmen hat geantwortet
Safe and simple with great features such as birthday links, quick transfers, visible savings and ISA access. A great way to start understanding regular income, savings and budgeting. I’m really impres... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Alternative Finanzdienstleistungen
- auch in
- Bank
- Bildungseinrichtung
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- Finanzinstitut
- Geldautomat
Über GoHenry
Vom Unternehmen geschrieben
GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.
Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.
That’s why 92% of parents say their children are more money-confident since joining GoHenry.
Vom Unternehmen geschrieben
- Our Mission
- We’re on a mission to help millions of kids be good with money.
- The smart debit card for kids
- Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
- The debit card for teens
- Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.
First Month Free
Try 30 days free and start learning instantly
Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.
Kontaktinformationen
GoHenry Limited, Spectrum Point, 279 Farnborough Road, Farnborough , GU14 7LS, Hampshire, Vereinigtes Königreich
- 0330 100 7676
- help@gohenry.co.uk
- gohenry.com/uk
4.0
Gut
12'279 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
It easy way I show love to my kids
It easy way I show love to my kids
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi there, thank you for sharing your review. We really appreciate this! 😊
Very good for children but the tasks…
Very good for children but the tasks Dont update
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Emmanuel, thank you for taking the time to leave us a review! Depending on the type of task you set, they should reset every day/week. As this hasn't happened, please call us at 0330 100 7676 so that we can look into this with you. We're open 8am - 8pm, 7 days a week. One of our agents will be happy to help you! 😊
Quick and easy to top up and send money…
Quick and easy to top up and send money over.
My daughter can make purchases in many places including online.
App easy enough to use
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Laura, thank you for taking the time to leave us a 5* review. We're so happy to hear that you and your daughter are loving GoHenry! 😊
easy to use app and keep track on…
easy to use app and keep track on childs spending. Also has saving options, options to donate to charity and option to open a child trust fund which is locked. Site is easy to negotiate and has option of others adding to birthday fund or remotely add money to child's account which is useful if a grandparent or relative doesn't live locally.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Claire, thank you for taking the time to leave us a 5* review! We're so happy to hear that you're enjoying GoHenry and our Junior ISA 😊
They charged me extra 21 pound on a…
They charged me extra 21 pound on a purchase and didn’t even show it on the app I was on £51 then I spent £21.03 as it says on the app and someone I ended up on £9.83, nice one GoHenry.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Gabriel,
Thank you for taking the time to submit a review for GoHenry.
I have been successful in locating your account with us, and I have sent you an email with further information to the email address we hold on file for you. Please do review this when possible so we can come to a resolution together.
In the event you wish to speak to a member of our team to discuss further, you are welcome to do so on 0330 100 7676, our team operates from 8am-8pm, 7 days a week, and will be more than happy to help.
Many Thanks,
Liam (GoHenry Supervisor)
Really inflexible app and options
Really inflexible app and options. Also hi subscription fees, or ever remove money from the account..
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Andy!
It is disheartening to hear that our app features do not provide the options that you need. We offer parents the chance to set weekly, single-spend and ATM limits and parents also have complete control over where the card can be used (in-store, online and at the ATM). We also offer a weekly allowance and various top-up features so that you can manage when funds are sent to the account. As you have not provided an email address with your review, we have been unable to locate the account to speak to you directly about any issues you are having. If you need help with any of this or would like to leave any specific feedback regarding improvements we could make to our features, please don't hesitate to call us on 0330 100 7676 and we'd be happy to help with anything app-related!
The monthly fee is what allows us to keep the lights on and, most importantly, deliver the quality service your family relies on. It directly pays for three critical areas:
👨🏻💻Our Dedicated Support Team: You are speaking to me right now! We staff a specialized team of real people, available to help with card issues, app questions, and financial education features. A basic bank often routes you to long phone queues or automated bots. Your fee ensures you can reach us when you need us.
📲Continuous App Development: The fee funds our team of engineers and designers who are constantly adding those premium features—like goal setting, chore integration, and new security updates—that make our app the best financial tool for your child.
🔐Security and Card Management: We pay fees to card networks (like Visa/Mastercard) and data security experts to ensure every transaction is secure, and that the instant card-locking feature works perfectly, giving you complete control and peace of mind.
Stunning 👍
Good and easy to use for kids it’s a very well organised app for children probably for age 6-11 but it’s very good and keeps track of kids money
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Ben! Thank you for your review. We're so glad to hear you're loving GoHenry! When the children turn 13 there is a teen app with extra features they are able to access. Please don't hesitate to get in touch if you have any questions!🙂
Antwort von GoHenry
Thanks for sharing, Bali! We’re really happy your family is loving GoHenry!
Great app overall
Great app overall. Sometimes transfers don’t work however this is a great app!
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Tanya, thank you for leaving your review. It's great to hear you are enjoying our service and the app. We would love to look into the transfers that are not working for you. Please could you give us a call on 0330 100 7676, send us an email to help@gohenry.co.uk or get in touch through our live chat service. We are open from 8am to 8pm, 7 days a week!
It's been great as always
It's been great as always
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Thank you so much for your 5* review, Raymond! 😊
So easy to use
So easy to use! Fabulous for the kids! Would highly recommend to anyone!
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Ellie, we’re thrilled to hear that you’d recommend GoHenry! Why not take advantage of our Refer a Friend scheme and earn £30 for each referral? Check it out here - https://uk.community.gohenry.com/s/article/gb-How-do-I-refer-a-friend-to-GoHenry 😁
My daughter is already learning about…
My daughter is already learning about money, and fast. It's fantastic. It's given her context and agency around what things cost, the value of her doing things to make money and a joy in the process of being in control of something which at 9 there aren't that many that you are in control of!!!
18. August 2026
Antwort von GoHenry
Hi Chloe 👋, thank you for taking the time to leave us a 5* review! We're so happy to hear that you and your daughter are loving GoHenry! 😊
Helps my daughter to keep track of her…
Helps my daughter to keep track of her spending/saving and very easy to use. Great parental controls for peace of mind.
23. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
It is great to hear your daughter is enjoying GoHenry! Thank you for leaving us a review.
Blocked child account due to not…
Blocked child account due to not knowing my (fathers) job role will be emptying the account and opening him a Monzo for free
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi there,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and are eager to assist in resolving this issue for you!
We have been unable to locate an account using the details provided in your Trustpilot review, so we are unable to look into the specific circumstances you've described. We are keen to investigate this for you, so we kindly ask that you contact our Member Services team directly.
You can reach us by email at help@gohenry.co.uk, or call us on 0330 100 7676. Our team is available from 8 am – 8 pm, 7 days a week, and we look forward to hearing from you so we can help resolve this matter.
We look forward to hearing from you!
Thank you!
Kind regards,
Angus - GoHenry supervisor
Antwort von GoHenry
We're so happy to hear this! Why not take advantage of our Refer a Friend scheme and earn £30 for each referral? Check it out here - https://uk.community.gohenry.com/s/article/gb-How-do-I-refer-a-friend-to-GoHenry
U took my money automatically I would…
U took my money automatically I would want you to ask before
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Nosha,
Thank you for taking the time to share your feedback.
I am sorry to learn about your recent experience with our service. This certainly does not reflect the standard we aim to provide, and we are eager to make things right for you.
I haven't been able to locate your account using the details provided in your review. To help us investigate this further, please reply to this message with your registered email address. Alternatively, contact us directly at help@gohenry.co.uk. Or on 0330 100 7676. Our team is available 8 am – 8 pm, 7 days a week.
We look forward to hearing from you.
Kind regards,
Angus - GoHenry supervisor
GoHenry teaches you valuable skills and…
GoHenry teaches you valuable skills and how to deal with money in the future which is why I gave a five star
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Sebastian! We appreciate your brilliant review. If you haven't already, feel free to check out our Plus and Max plans so your family can discover the magic of earning interest on their savings! Find out more here - https://uk.community.gohenry.com/s/article/gb-Can-parents-upgrade-to-GoHenry-Plus
My grandson went on holiday so I upped…
My grandson went on holiday so I upped his account to £60 3 days ago. He tried to use it and payment was declined. Figured out that I had not adjusted the spending limits. Adjusted them to £100 and thought all ok - still declined. Rang a number after hours of trying to find a contact no. Spoke to man who said he’d sorted it out - still being declined. He is in urgent need of money - your obscure customer service is acting like it did when I tried to set up the account. When /if this is sorted I will be closing the account - got a call after closing - not interested. Got an e-mail attached to this and they say I can reply to it. Guess what no reply e-mail address. It would impress me if there was a number they used to actually allow contact but they’ve fallen into the ‘big business’ trap of chat using pre-emptive answers to questions. I would go to any business that allows contact by phone and the operator could answer in English
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Hi Thomas,
Thank you for sharing your feedback. We’re sorry to hear that your experience with our spending limits caused frustration during your grandchild's holiday, especially after you spent time adjusting them in advance.
After reviewing your account, it appears there was a misunderstanding regarding the limits in the app at the time of the transaction, which were updated shortly after you contacted us. We did attempt to call you earlier today to discuss this in more detail, but as we were unable to speak with you, we have followed up with an email.
We value your membership, and it goes without saying that we don’t wish to lose you as a customer. If there is anything we can do to address your concerns or restore your confidence in our service, then please let us know. We would be happy to call you again to discuss this further or alternatively, you can respond to our email. We are available 8am - 8pm 7 days a week.
We hope that despite this disruption, your grandson enjoyed his holiday.
Kind regards,
Angus - GoHenry Supervisor
Quick and easy to use
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Thanks Sharon, it's great to hear you are enjoying using GoHenry!
Great to teach the kids
Great to teach the kids about
Money
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von GoHenry
Thanks for leaving us a review Jenna-Clair, it's so nice to hear your family are enjoying GoHenry!
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