My lease had get covered as the default rental insurance if I didn't go and sign up for my own. I moved out and they continued to charge my card because I had automatic payment set up. It's ridiculous... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I'm renting at the Property Runaway Bay in Columbus and they hired GetCovered for renters insurance. I was first told all my certificates are uploaded and that I'm good to go as I have my own renters... Mehr ansehen
Unternehmen hat geantwortet
Staff was very knowledgeable. Only thing that would be better if your higher management and my apartment management knew how your contracts worked. Especially when one renews apartment lease to a lo... Mehr ansehen
Unternehmen hat geantwortet
I had been having a rough week. The Rep, was wonderfully kind and courteous throughout our conversation and was more helpful than she my realize; for this and more I give my Thanks and a glorious 5 s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Get Covered helps residents take care of renters insurance quickly and confidently. Whether you’re choosing a new policy or uploading one you already have, our platform is designed to be fast, intuitive, and transparent. We work directly with your community to make sure nothing gets lost or complicated, keeping you covered and giving you peace of mind. Trusted in millions of homes, we're committed to making insurance feel easy.
Kontaktinformationen
Vereinigte Staaten
- getcovered.io
3.4
Akzeptabel
36 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
No good
No good. Back and forth submissions with no answers or information for submission failures. No thanks.
3. März 2026
Antwort von GetCovered
We’re sorry to hear about your experience and understand how frustrating repeated submission issues can be. Our team is always happy to help troubleshoot and make sure everything is submitted correctly.
If you’re open to it, please reach out to our support team at support@getcoveredinsurance.com so we can take a closer look and get this resolved for you.
Antwort von GetCovered
Thank you for your feedback, Sebastian! We’re thrilled to hear you had a great experience.
I was unable to obtain proof of policy…
I was unable to obtain proof of policy renewal from Get Covered prior to my lease renewal date. They would only provide updated documentation on the exact renewal date, however I needed proof beforehand to avoid being charged month to month rent by my apartment community.
Because of this, I was forced to cancel my existing policy and open an entirely new renters insurance policy, also through Get Covered, in order to receive immediate proof of insurance. Unfortunately, the new policy provides less coverage at a higher monthly premium.
Overall, I am not satisfied with my experience using Get Covered for renters insurance this past year.
20. Februar 2026
Antwort von GetCovered
Thank you for sharing your feedback. We’re sorry for the frustration around needing proof of coverage ahead of your lease renewal. We understand how stressful that timing can be.
We’d also like to clarify that while the new policy may appear more expensive, the overall coverage should be similar, with a lower deductible, and the total cost across the policy term is actually slightly lower.
We’d be happy to review your policy with you and help clarify any remaining questions you have regarding the cost. Please feel free to reach out to our support team at support@getcoveredinsurance.com
Great job thank you !!
4. Februar 2026
Antwort von GetCovered
Thank you for your feedback, Pam! We’re thrilled to hear you had a great experience.
I give Katelyn a 5 stars
I give Katelyn a 5 stars. She took the time to LISTEN to me, review my file and escalate accordingly.
5. Februar 2026
Antwort von GetCovered
Hi Carla, Thank you so much for your feedback! We’re thrilled to hear you had a great experience. If you ever need anything, we’re here to help!
Kaitlyn my rep was so kind and helpful
Kaitlyn my rep was so kind and helpful! She fixed my issue in no time! Grateful for her help. :)
27. Januar 2026
Antwort von GetCovered
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Kaitlyn. If you ever need anything, we’re here to help!
My agent Kaitlyn was extraordinarily…
My agent Kaitlyn was extraordinarily helpful, polite, and knowledgeable. I attempted to purchase renters insurance several times but could not complete the transactions. Kaitlyn expertly guided me and the task was completed. THANK YOU!
19. Dezember 2025
Antwort von GetCovered
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Kaitlyn. If you ever need anything, we’re here to help!
I tried to buy insurance on getcovered…
I tried to buy insurance on getcovered and it instantly purchased a policy for me without showing me monthly premiums or details on the renter's policy.
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GetCovered
Thank you for taking the time to share your experience. We’re sorry for the confusion and frustration this caused.
Please reach out to our support team at support@getcovered.io and we’ll review what happened and help make things right. We value transparency and want every customer to feel confident and informed when securing coverage. Thank you again for bringing this to our attention.
The person was very informative and…
The person was very informative and detail to explain the process to me.
8. Dezember 2025
Antwort von GetCovered
Thank you so much for your kind words! We’re thrilled to hear you had a great experience. If you ever need anything, we’re here to help!
Representative gave me the information…
Representative gave me the information I needed to solve my problem correctly the first time and offered next steps if I needed assistance to find another way.
24. November 2025
Antwort von GetCovered
Thank you so much for your kind words! We’re thrilled to hear you had a great experience. Our team works hard to provide smooth, supportive service, and it means a lot to know we’re meeting that goal. If you ever need anything, we’re here to help!
Antwort von GetCovered
Thank you for sharing this wonderful feedback! We’re so glad our support team was able to assist you. We strive to make every interaction helpful and easy, and we’re always here if you need us again.
TOTAL SCAM!!
TOTAL SCAM!!!
Please do not purchase any rental policies from Getcovered. I had my rental insurance from them through my property website. After a year they will charge an automatic payment without your authorization which they say it is in terms and conditions,which you can't even try to delete your payment information on their system. Please trust this comments and save yourself they are SCAM !!!
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von GetCovered
Thank you for sharing your feedback. We understand how frustrating unexpected charges can feel, and we want to ensure you have full clarity and support. Our policies renew annually to prevent coverage lapses, but our team is always here to help with billing or account concerns. Please reach out to us at support@getcovered.io so we can review your account and assist you directly.
Helpful and honest
Helpful and honest, they refund my money, was paying double for renter insurance
8. September 2025
Antwort von GetCovered
Thank you for the positive feedback! We’re happy to hear that our team was able to assist you. We’re always working to improve, and your comments mean a lot to our team.
This company should be SHUT DOWN
This company should be SHUT DOWN! I dealt with them for 1 year and it was horrific. Month after month my apartment complex Charged a non -compliance fee. On 8/5/25, I sent a complaint to them and requested this policy by cancelled. They ignored my complaint and responded with we are canceling your policy. I get an email from this unscrupulous company on 8/16 and 8/17/5 that my payment was unsuccessful!! I knew these crooks would try so I removed all my money from my account. THE NERVE OF THESE CROOKS! I sent an email to them complaining and no response again!
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von GetCovered
Thank you for sharing your feedback. We take all customer concerns seriously and would like the opportunity to review your case in detail. Please contact us directly at 844-227-9509 with your policy information so that we can investigate further and provide assistance.
There is no customer support and you…
There is no customer support and you can never speak agent on the phone. Everything is AI and when you do sent a email you get no response. They charge fee way above rental insurance rates and will raise their fee no without and notification to the customer. I had to give it a one star review because that’s only I can write a response worst rental insurance company you could ever have and it’s gonna be amazing. See if those people pay the rental community when they when we mean people need the money and I doubt you’ll get that or you take you six months to get somebody on the phone terrible I’m I’m going to contact the business Bureau and file official complaint. Thank you.
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von GetCovered
Thank you for sharing your feedback. While we use technology to make compliance easier, we also have a support team available to assist with account and billing questions. Please contact us at 844-227-9509 or support@getcovered.io with your details so we can review your case and provide further assistance.
deceptive practices.
they are an AI driven third party renters insurance company, apartment complexes wash their hands of compliance, meanwhile this company charges lapse in coverage as a scam. There is no phone number or customer support. They hide everything and play dumb unless you complain. The BBB has their contact info as they are well aware of their deceptive practices.
4. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von GetCovered
Thank you for your feedback. We understand how important it is to feel supported and informed. Our goal is to help renters remain compliant with their communities, and we do have a dedicated support team ready to assist. Please contact us at support@getcovered.io with your details so we can review your case and provide assistance.
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