Absolutely fantastic service from start to finish! The team were professional, friendly, helpful and kept me informed throughout the whole repair process. The quality of the work was excellent, and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recently used Gemini Plymouth through insurance claim from accident. Can’t thank them enough for their friendly patient and understanding throughout. Staff on phone calls fully kept us up to date on a... Mehr ansehen
Bodywork & paintwork perfect. Only spoilt by not vacuuming the deer hair from under bonnet. most people would prefer signs of accident removed. Also unnecessary tyre paint didn’t dry. Checked tyre pre... Mehr ansehen
Unternehmen hat geantwortet
Only giving 1 star because I can’t give zero. Awful experience with Gemini Accident Repair Centre Glasgow. I was sent to this place by esure. Avoid at all costs. Terrible attempt at a repair... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Gemini, we are proud to be the one of the leading independent, multi-award-winning Accident Repair Groups throughout the UK. Established in July 2008, our experience in running highly efficient and professional Bodyshop's is unparalleled.
Kontaktinformationen
Stourport Road, DY11 7QL, Kidderminster, Vereinigtes Königreich
- geminiarc.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 23 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Great service and good communication from Gemini
Great service and good communication from Gemini at Blackpole in Worcester. The service and repair was first class, they did a fantastic job. We are extremely happy with the total service from collecting the car, keeping us updated throughout and delivering the car back to us. We would not hesitate in recommending them to anyone wanting bodywork done to their car.

Antwort von Gemini Accident Repair UK
My car was repaired at the Redruth…
My car was repaired at the Redruth branch, and feel I must reply to say they were extremely helpful and efficient with the experience, the courtesy car supplied was great. On collection of our car it was fully cleaned and we have had no problems at all with the repairs carried out. Well done to this Garage.
Five star well deserved.

Antwort von Gemini Accident Repair UK
Gemini Telford’s Great Service
I recently used Gemini Telford repair centre, who unlike my insurance company - Aviva, were extremely helpful & had the vehicle back to me in four days. Lewis who was looking after my car was great, he kept me informed from start to finish. I would highly recommend them to everyone.

Antwort von Gemini Accident Repair UK
Terrible association with what was…
Terrible association with what was purported to be a communicative caring , professional business in plymouth devon.. I was forwarded to Gemini by esure, when disastrously my new second hand jaguar costing thousands was involved in an accident with a deer . After some weeks they informed me they wanted their curtesy car back ,secondary was the issue of my poor car. The women simply said- Your not insured any more as your car is a total loss and we want our car back asap...I understood on the phone message that she was conveying in no uncertain terms the car was a right off and the engineer had stated this -she had more than eluded to this .Acceptant of this dire news i immediately took the hire car back and could see my car languishing outside now ,a write off as stated in phone recordings. I was dually very upset ,almost in tears-then to my horror i had a phone call from Copart who look at right offs and said they would be the ones who would have the final say and that it wasn't necessarily a total loss-i.e a right off- So the company gave me false information and emotionally assaulted me by saying my car which i spent thousands on was a total loss a right off--I've complained to esure and asked this company to be investigated--don't go near them! I shall be seeking official apology and compensation for having to buy a runaround car thinking the accident car was a right off and for emotional damage and inconvenience.
Please expect further action from myself- I don't react well to a condescending bamboozling generic defensive reply .

Antwort von Gemini Accident Repair UK
Recently used the Huntingdon branch and…
Recently used the Huntingdon branch and was a little apprehensive as I had never heard of them . Gemini did an excellent job and I am very happy with result . My car looks brand new and most of the pre-existing scratches have been polished out as well as a very professional repair of the damage . Would not hesitate to recommend thank you.

Antwort von Gemini Accident Repair UK
Beware estimate cost
Given a verbal estimate which we were charged £30 for, it took about five minutes. The written estimate was 50% higher than the verbal quote and not competitive. So they make £30 for five minutes work. When I went to see them to complain they were quite aggressive. With me - I am a 79 yr old woman.I went elsewhere.

Antwort von Gemini Accident Repair UK
Car repaired to very high standard just…
Car repaired to very high standard just a shame it took so long but all's well that ends well this is a high end Toyota so it's not cheap and was missed by all the family but we are very happy to have it back home in good looking order and with no problems with electric things ect paint work top level and gd alloy wheel job .

Antwort von Gemini Accident Repair UK
Very demanding
Very demanding, not good customer service at all, very disappointed.

Antwort von Gemini Accident Repair UK
Exceptional service!
Car repaired via Esure after a third party accident at the Chesterfield branch.
Prompt, clear communication throughout. No hassle getting through to speak with someone by phone.
Door to door service. Hire car delivered and my car collected.
Car returned after a week repaired to good standard, cleaned and topped up with £10 petrol. Life guarantee on repairs.
A huge thank you to the entire team for turning a stressful situation into a smooth and positive experience.

Antwort von Gemini Accident Repair UK
First class at Yeovil
The comunication throughout was great, especially Dana and the repair was faultless and timely The team made my Christmas.

Antwort von Gemini Accident Repair UK
Luton Branch - Great work!
Luton Branch - LV claim after two young lads ran into the back of my car. Was picked up from home adn repaired within a week, including the time it took for extra parts to arrive that weren't thought needed until they began the job. At all times the team kept me fully updated, the repair makes the car look as good as new adn it was returned within 5 minutes of the stated return time.
Excellent from all at Luton!

Antwort von Gemini Accident Repair UK
Car was repaired by Gemini via Esure…
Car was repaired by Gemini Uddingston via Esure after a rear end collision. I was very impressed with the Gemini service, the information on the repairs and timeframe etc was first class, describing to me exactly what work would be carried out and how long this would take. Car was returned completely repaired and valeted - really an excellent service. Thank you Gemini.

Antwort von Gemini Accident Repair UK
These guys shouldn’t be trading
These guys shouldn’t be trading - they fixed my car which they had from June till the end of September. There were 29 issues with the repairs. The bonnet was almost an inch out and it wouldn’t open- all the wheel arches were loose, they put the drivers door card on wrong and the lighting inside wouldn’t work. The front bumper was loose to name a few. They took my car back to fix the issues on 11th October. That’s the last time I saw it. Excuses galore - misleading and trying to pull wool over my eyes - telling me that error messages are “because it’s been sat” - this is a brand new car which the list price is in excess of £100k. My advice is if you want your car ruined, devalued and be without it for 7 months then use these guys. In my opinion they should be taken off the list of approved repairers - I only wish I’d gone somewhere else - what was my pride and joy car has turned into a waking nightmare. It’s affected my mental health and I still have no idea why they have my car. It’s just awful. Please please don’t use them.

Antwort von Gemini Accident Repair UK
Car repaired at the Huntingdon branch
Car repaired at the Huntingdon branch. From first calling to return of my car I had plenty of information given to me. Repair was excellent. Thanks to all at Gemini.

Antwort von Gemini Accident Repair UK
Would NOT recommend
My car went in for insurance work into the Caldicot branch and came back to me with issues that it didn't go in for. Boot door was not flush, bumper had huge gaps where it wasn't aligned correctly, so it went back only to come back even worse, they have completely destroyed the bumper to the point where I can actually see dent marks where it's been forced off and not put back on correctly AGAIN, not to mention the scratches that are all along my driver and passenger doors. Really not happy with the after care either as he tried to tell me they had completed the work, clearly does not go through any quality checks before leaving the repair shop!!

Antwort von Gemini Accident Repair UK
Excellent first class company,
My new car was damaged after owning it for a few weeks. Gemini from LUTON came and collected my car and supplied me with a very good courtesy car. My car took a week to repair and I was contacted all the time on the progress of my repairs. My car came back after a week and looked absolutely AMAZING, The repairs were first class and cleaned so well inside and out. Have to say this is a first class company and the staff were all very helpful and nice. Thank you Gemini.

Antwort von Gemini Accident Repair UK
Massive thanks to Chloe and the rest of the team
Massive thanks to Chloe and the rest of the team (Macclesfield). They made the repair process super smooth, kept me updated at least every 2 days and got my car repaired in super quick time via my insurance

Antwort von Gemini Accident Repair UK
Excellent service Gemini Macclesfield
I received excellent service from Gemini Macclesfield - my car was well looked after and repaired to a high standard. I received excellent communication from Carla and Chloe, who were very patient and kept me updated on the progress. The courtesy car I was provided with was very good, as was the pick-up and delivery service offered. Many Thanks.

Antwort von Gemini Accident Repair UK
I had a nasty bump with a tow-bar which…
I had a nasty bump with a tow-bar which completely displaced my car bonnet, smashed my front grills and left a beauty of a hole in my front bumper. I took my car down to gemini asking if they would be able to repair this and sure enough they delivered. They got it back to an excellent condition, making my car look brand new again! I’m absolutely buzzing with the work they have done and the speed of which it was complete, I couldn’t believe It! I’d like to thank Adam Lannie especially for his effort in sorting this. Couldn’t recommend them anymore.

Antwort von Gemini Accident Repair UK
Be carefull told by insurance company…
Be carefull told by insurance company to use Bodmin centre
When I picked van up I wasn’t happy.
When I complained they came out with a touch up brush to try and keep me happy
Even insurance inspector was gobsmacked.
I have been told to take van back to the same garage but worried because I made a complaint.

Antwort von Gemini Accident Repair UK
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