Gemini Accident Repair UK Bewertungen 

367
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Absolutely fantastic service from start to finish! The team were professional, friendly, helpful and kept me informed throughout the whole repair process. The quality of the work was excellent, and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Recently used Gemini Plymouth through insurance claim from accident. Can’t thank them enough for their friendly patient and understanding throughout. Staff on phone calls fully kept us up to date on a... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Bodywork & paintwork perfect. Only spoilt by not vacuuming the deer hair from under bonnet. most people would prefer signs of accident removed. Also unnecessary tyre paint didn’t dry. Checked tyre pre... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Only giving 1 star because I can’t give zero. Awful experience with Gemini Accident Repair Centre Glasgow. I was sent to this place by esure. Avoid at all costs. Terrible attempt at a repair... Mehr ansehen

Unternehmensdetails

  1. Karosseriewerkstatt
  2. auch in
  3. Reparaturwerkstatt für Elektromotoren

Vom Unternehmen geschrieben

At Gemini, we are proud to be the one of the leading independent, multi-award-winning Accident Repair Groups throughout the UK. Established in July 2008, our experience in running highly efficient and professional Bodyshop's is unparalleled.


Kontaktinformationen

  • Stourport Road, DY11 7QL, Kidderminster, Vereinigtes Königreich

  • geminiarc.co.uk

4.0

Gut

TrustScore 4 von 5

367 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 23 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(367)

53 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Professional and friendly staff, excellent repair.

Professional and friendly staff
The car was returned ahead of time and looked immaculate. It had been cleaned inside and out which was an unexpected bonus.

10. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Kingsley,
Thank you for your 5* review. We're pleased to see the vehicle was returned in immaculate condition - we aim for nothing but the best for our customers!
Have a wonderful weekend,
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

Just wanted to say a big Thankyou to…

Just wanted to say a big Thankyou to all at Gemini and going that extra mile whilst my vehicle was with you
Thanks again everyone
Would highly recommend

9. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Nige,

Thank you for taking the time to leave a review. We're pleased to see you're delighted with the service provided!
Have a great weekend!
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

Tip-top body shop in Leeds.

E-sure asked me to use Gemini in Hunslet, Leeds to repair my Renault Zoe. Gemini contacted me the same day. When they had acquired the parts they came and collected my car and repaired it to a high standard. Nice, friendly people with great communication skills and a first rate body-shop to boot.

25. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Peter,

Thank you for leaving feedback. We're pleased to hear the branch were efficient and kept you updated throughout. I'll be sure to pass on your kind comments.

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

First class customer experience

Repair estimate AG25080099
Good to deal with , I was kept update on a regular basis and work was completed on time to an high specification.
All staff were friendly and helpful.

9. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Graham,

Thank you for leaving a 5* review! We're delighted to hear that you're happy with the repairs and service provided to you. We'll be sure to pass on your feedback!

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

A very professional company

From start to finish I was kept informed of the expected timeline of the repair to my car. Pedro dropped off my courtesy car and the process was made clear of what to expect. He was very pleasant and respectful both to my property and ourselves.
The car I received was very clean.
I was called at every step of the way right up until I got my own car back which was delivered again by Pedro. Honestly, you would never know there was a repair done !! It included a new door and a repair to another door and is matched perfectly. I certainly would not hesitate using Gemini again. The customer service was certainly 5 star.

5. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Anna,

Thank you for taking to the time to leave a review. We’re pleased to hear you were kept updated throughout and that Pedro made the process as easy as possible for you. We’ll make sure the team see your feedback – they’ll really appreciate it!

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

Top marks from beginning to end.

From our initial contact with customer services, through to the delivery of our repaired vehicle, we have nothing but praise for Gemini Macclesfield.

12. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Good Morning,

Thank you for your 5* review. I'm pleased to see you're happy with the level of customer service you've received from our Macclesfield branch. I'll be pleased to pass on your feedback to the team!

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

Friendly and professional service

Friendly and professional service, pick up was offered but I chose to drop my car off. Car was ready earlier than planned and really pleased with the work done.

7. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Claire,

Thank you for taking the time to leave feedback. I'm pleased to see you've received a 5* service and repairs to your vehicle!

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

Top marks.

I have nothing but praise for the Plymouth repair centre. My car was picked up, repaired and delivered back to my driveway in a very timely fashion with a five year guarantee on the repair. I live quite a way from Plymouth but it didn't matter, it wasn't a problem at all. The office staff were helpful and polite and tried to help me in every way. I was very happy with what they did and how they dealt with me.

10. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Carol,

Thank you for taking the time to leave a review. I'm pleased the see the Plymouth branch provided a 5* experience - i'll be sure to pass on your kind comments.

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

Gemini arc Darlington…professional, friendly and efficient

Recently used Gemini arc Darlington through my insurance. Very professional, kind and efficient staff. They answered all questions on the phone and booked in a repair date. They then came as planned with phone calls to tell me they were on their way and collected my car. I was left with a lovely sporty corsa courtesy car for a week (my young
son was impressed). When my car was fixed they brought it back immaculate and explained what had been done. An additional repair was needed at a later date due to a delay with a Honda part not being delivered. Once again, this was done in a timely manner with excellent communication. I honestly can't fault any part of the service and highly recommend. Thank you.

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Caroline,

Thank you for taking the time to leave such a thoughtful and detailed review!

We’re pleased to hear that your experience with the team at Gemini Darlington was smooth and positive from start to finish.
We appreciate your kind words and recommendation, and we’ll be sure to pass on your feedback to the team.

Have a wonderful weekend.

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 1 von 5 Sternen

Gemini Accident Repair Centre…SHOCKING

Gemini Accident Repair Centre Kingswinford.
Absolutely SHOCKING customer care. I've be waiting for a resolution for over a YEAR. Jumped through all the hoops. They keep promising to get back to me, yet they DON'T. I've contact my insurance company and THEY can't even get a response out of them! Investigation work was carried by Skoda (who were helpful) but when needed they too couldn't get a response out of them. I even had to ask them on the behalf of Skoda to settle their bill, before they would continue to work on my car. The saga continues.

14. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Mr Barone,

We’re sorry to hear of your frustration with this ongoing issue.

While the original repairs we carried out were minimal and did not involve the towbar, we’ve done our best to assist wherever we could to resolve the problem. The problems with the sensors only appeared several months later, and investigations by Skoda have indicated that the issue is linked to the towbar fitted to the vehicle, rather than the work completed by our team.

Although this fault falls outside the scope of our repairs, we’ve done our best to help — including multiple visits to Skoda, covering inspection costs, and providing a courtesy car while further checks were completed.

We understand this situation has taken far longer than anyone would have wished, and we sincerely regret the inconvenience caused. If you would like to discuss this further, please feel free to contact feedback@geminiarc.co.uk, and we will do our best to assist you.

Thank you again for your patience and understanding.

Kristina @ Gemini ARC

Bewertet mit 1 von 5 Sternen

I’ve not had a great experience using…

I’ve not had a great experience using Gemini Accident Repair Centre Pensnett. My car was parked and a truck reversed into it.
I found the culprit after some detective work and went through insurance. My insurance company recommended Gemini so they repaired my damage. When my car was returned I noticed new damage on the front driver’s side and that my number plate was changed too. I called Gemini and they investigated. They called me to tell me they were going to fix my damage. The man who picked my car up said they traced the pictures from collection to valeting and found out before my car was washed it had been further damaged. They didn’t give me an explanation for changing my number plate or apologise for damaging my car. I wasn’t grateful they repaired it because IT SHOULDN’T have happened in the first place! They returned my car a second time but I wasn’t in I was at work. When I later went to inspect the repair after I’d finished work, I noticed melted chocolate icecream on my leather passenger seat and on the steering wheel. Luckily for them it wiped off. I shan’t be using Gemini again if a vehicle of mine has an accident. Now I’m left with replacing the number plate they put on my car because it advertises an accident repair center and it doesn’t look the same as my front plate. It’s obvious the rear has been changed and I’ll get questions if I go on to change or sell my car. I’m really annoyed with Gemini.

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Surin,

I’m sorry to hear you’re unhappy with the repairs you received.

I’ve spoken to the branch in question and tried to locate your claim, but unfortunately, we haven’t been able to find any matching details or any record of a situation similar to the one you described.

If you could please email your vehicle registration and full name to feedback@geminiarc.co.uk, we’ll be able to look into this and confirm whether the work was carried out by one of our branches. We take all feedback very seriously, and would like to assist you further.

Many thanks,
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

Great repair at Bodmin branch

Great repair at Bodmin branch, done very quickly. Very helpful staff.

3. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Peter,

Thank you for sharing your feedback! I'm pleased to see the Bodmin branch delivered a 5* service.

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

Gemini Taunton

Had my car repaired at Gemini Taunton back in January through a 3rd party insurance. The staff were very helpful and kept me updated throughout the repairs. Couldn't fault the repairs and my vehicle was returned cleaned inside and out.
Bmw f30
Charlie Trott

6. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Charlie,

Thank you for leaving a review! I'm pleased to see our Taunton employees provided quality customer service and repairs to you're vehicle.

I'll be sure to pass on you're feedback to the team!

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 5 von 5 Sternen

body repair

great service, recovered vehicle,
repaired vehicle, and returned when done
daily updates, professional service

28. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Scott,

Thank you for taking the time to leave feedback. We're pleased to see you received a 5* service and repairs to your vehicle!

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 1 von 5 Sternen

MY WHEEL CAME OFF ON A DUAL CARRIAGEWAY…

MY WHEEL CAME OFF ON A DUAL CARRIAGEWAY .
First of you have my car for a whole month for a headlight and a bottom bonnet.
PLEASE EXPLAIN HOW MY WHEEL HAS COME OFF BECAUSE CANT DO THE SIMPLEST THING OF PUTTING A WHEEL BACK ON ALMOST KILLED ME AND MY MATES ABOUSTELY BELL. ENDS
DO NOT GO TO COMPANY BY ANY MEANS EVEN IF YOUR INSURANCE COMPANY IS TELLING YOU TOO! ALMOST LOST MY LIFE AND COULD Have CAUSED A SERIOUS ACCIDENT.

29. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Good Morning,

We’re extremely sorry to read about your experience. Safety is always our top priority, and we take your feedback very seriously.

We’d like to investigate this as a matter of urgency, but unfortunately without a name, branch and registration we are unable to locate your details. Please could you get in touch with us directly at feedback@geminiarc.co.uk so we can gather more information and fully understand what has happened?

Your concerns are not something we take lightly, and we want to work with you to address them properly.

Many Thanks,
Kristina

Bewertet mit 5 von 5 Sternen

Very happy with service provided

Recently used Gemini ARC Edinburgh via my insurance company following an RTA. Excellent service and communication. Car picked up and courtesy car delivered at time agreed. Work carried out quickly and car delivered back when agreed. Kept informed at every stage.

16. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Good Morning,

Thank you for your 5* review! I'm pleased to hear your happy with the repairs and service provided by our Edinburgh team. I'll be sure to pass on your kind comments.

Many Thanks,
Kristina

Bewertet mit 5 von 5 Sternen

Fast service

Fast service, and Caroline you are amazing kept me well informed and you was so understanding at my excitement of getting my car back

18. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Karen,

Thank you for taking the time to leave a review. We're pleased to hear you received a 5* service and repairs to you're vehicle! We'll be sure to pass your comments on to Caroline and the team!

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 1 von 5 Sternen

Illegally parked car causing scratches on cars

A few days ago, a car with Gemini accident repair logo on where illegally parked outside a private road just outside the gate in Birmingham which blocked the entrance to the car park. The car was parked there for around three days. My wife needed to go to work and therefore need to squeeze the gap, but unfortunately she scratches the car because she is running late to work. After complaining to the company, the company doesn't care about it and think they don't need to apologise or compensation for what they have done. It's a shame, a company like this still here.

26. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Man,

Thank you for sharing your concerns. We’d like to clarify that this issue involves a courtesy vehicle that has been left with a customer, and the branch have already been in touch with the customer directly to address this matter.

We’re sorry that you feel this way about Gemini, as our goal is always to support our customers and help get them back on the road.

Thank you for reaching out.

Many Thanks,
Kristina @ Gemini ARC

Bewertet mit 1 von 5 Sternen

Very bad experience with GEMINI Dudley!

Very bad experience with the service!!! Really doggy work!!!

14. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Gemini Accident Repair UK

Hi Dumitru,

We're sorry to see your negative review. We take feedback seriously and would appreciate the opportunity to investigate and address your concerns.

Please contact feedback@geminiarc.co.uk with further details, including your claim reference, vehicle registration number, and full name so we can look into this for you.

Many Thanks,
Kristina @ Gemini ARC

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