The fan heater that I ordered wasn’t working when it arrived. I contacted Customer Service who were extremely helpful & obliging. They kept in contact & sent me a replacement within a few days.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently purchased the Geepas mixer grinder, and I've been quite disappointed with its quality. The product feels very cheaply made, and the jars, which are very soft show signs of denting easily,... Mehr ansehen
Unternehmen hat geantwortet
Your Customer Service agent Sreya MS was very helpful from the start. She was quick with her replies, solving our problems and offering a replacement. I can only say well done to her and your company... Mehr ansehen
Unternehmen hat geantwortet
I'd read many negative reviews regarding Geepass customer service especially when it came to returns and refunds. I ordered a Deep fat fryer last week with next day delivery. It didn't arriv... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Haushaltsgeräte
- Fachhandel für Arbeitsplatten
- Großhändler für Elektrogeräte
- Elektronikunternehmen
- Fachhandel für Küchenbedarf
- Staubsaugergeschäft
Vom Unternehmen geschrieben
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Kontaktinformationen
Vereinigtes Königreich
- geepas.co.uk
4.0
Gut
3350 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I would never buy any products from Geepas
The product (Electric mixture machine) is low quality and faulty. Second time I was not able to use it. I contacted by email send a few emails and i also tried to call them several times and it went to voice mail every time. They never came back or replied to me. It appears that they do not provide any customer services. I am worried that probably I cannot return the faulty item to get full refund. I would never buy any products from Geepas.
12. Februar 2026
Antwort von Geepas UK
Dear Mizanur,
Thank you for sharing your feedback, and we’re sorry to hear about the difficulty you experienced with the product and while trying to reach our support team. We understand how frustrating this situation must feel.
We would like to inform you that one of our customer support agents has already contacted you via email regarding this matter and is currently awaiting your response so we can proceed with the appropriate resolution.
We kindly request that you check your email inbox, including your spam or junk folder, for our message. If you are unable to locate it, please feel free to contact us directly at support@geepas.co.uk, and our team will be happy to assist you further.
Kind regards,
Customer Support Team
Geepas UK
Great toaster
we were looking for a good quality toaster and this one looked good and it is. We are very happy with it and delivery was quick as well.
26. Februar 2026
Antwort von Geepas UK
Dear Colin,
Thank you for your kind feedback. We’re delighted to hear that you’re happy with the toaster and that the delivery met your expectations.
Kind regards,
Customer Support Team
Geepas UK
Not worth for the price
Ordering and delivery excellent service.
The product is not that good quality for the price. Appears to be cheap make .Where the blades are screwed rusted already and the clip on the lids are very delicate, needs to apply pressure to close the lid so feels like it’s going to snap. The red spoon is of no use If it was a spatula could have used . Too bulky .
25. Februar 2026
Antwort von Geepas UK
Dear Leni,
Thank you for your feedback. We’re pleased to hear the ordering and delivery process went smoothly, though we’re sorry the product did not fully meet your expectations.
Your comments regarding the design and build quality have been noted and will be shared with our product team for review.
For further assistance, please feel free to contact us at support@geepas.co.uk.
Kind regards,
Customer Support Team
Geepas UK
Was given a blender as a gift
Was given a blender as a gift, when unpacked the top was broken. Sent 2 emails which were ignored. Rang and was told I had to pay £5 to have a top sent to me as I didn’t have a receipt for it. Put on hold while stock was checked during which time I was disconnected.
Just waiting to see if anyone bothers to ring me back.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Dear Marilyn,
We’re very sorry to hear that the blender you received as a gift arrived with a broken top, and we understand how disappointing that must have been. We’re also concerned to learn about the difficulty you experienced when contacting us and the disconnection during your call.
This is certainly not the level of service we aim to provide. We would like to review your case again, including the replacement part query, and ensure this is handled fairly and promptly.
One of our customer support agents will be contacting you shortly to resolve this matter. If you do not receive our message, please kindly check your spam or junk folder. If you have any additional details you would like to share, please feel free to update us so we can prioritise your case.
Kind regards,
Customer Support Team
Geepas UK
I am going to sharing a wonderful…
I am going to sharing a wonderful experiencde about the geepas.
Today I found a geepas treamer in my backyard, i switch on it, it is still working even we do not charge it for last 15 years, i shocked, because my father purchased it in 2010. what a quality it is. thanks
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Dear Vikas,
Thank you for sharing this wonderful experience. We’re truly pleased to hear that the trimmer is still working after so many years — it means a lot to us to know our products last.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Dear Arotiba,
We’re sorry to hear that your heater has stopped blowing heat. We understand how inconvenient this can be, especially during colder periods.
This is not the expected performance of the product, and we would like to investigate the issue further to determine whether troubleshooting, repair, or replacement support is required.
One of our customer support agents will be contacting you shortly to assist. If you do not see our message, please check your spam or junk folder. Should you be able to share the model number or any further details, it will help us resolve this faster.
Kind regards,
Customer Support Team
Geepas UK
Arrived next day after ordering
Arrived next day after ordering. Items very stylish.
I have not used kettle or toaster as I am moving and wish to keep them,new for the move
23. Februar 2026
Antwort von Geepas UK
Dear Mrs McKay,
Thank you for your feedback. We’re glad to hear your items arrived quickly and that you’re happy with their style. We hope you enjoy using them in your new home.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Dear Fatema,
Thank you for your feedback. We’re very pleased to hear that you’re happy with your purchase.
Kind regards,
Customer Support Team
Geepas UK
Fantastic product (heater) that exceeds…
Fantastic product (heater) that exceeds what we thought it would do! Arrived with two small parts missing. Contacted Geepas and the spare parts were despatched very quickly. Amazing customer service and would definately recommend to others. 5 stars!!!
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Dear Dave,
Thank you for your kind words. We’re delighted to hear that you’re happy with the heater and that our team could assist quickly with the spare parts.
Kind regards,
Customer Support Team
Geepas UK
Its very nice product
20. Februar 2026
Antwort von Geepas UK
Dear Bhumi,
Thank you for your feedback. We’re pleased to hear that you’re happy with the product.
Kind regards,
Customer Support Team
Geepas UK
I recently purchased your meat grinder
I recently purchased your meat grinder, and I am aware that your company products are usually of very good quality. However, I am disappointed because the grinder only worked properly the first time I used it. After that, it has not been working properly.
2. Februar 2026
Antwort von Geepas UK
Dear Zarmeen,
First of all, please accept our sincere apologies for the inconvenience caused by the issue with your meat grinder. We completely understand how disappointing this must have been.
One of our support agents has already contacted you via email and provided a prepaid return label along with full instructions to arrange your replacement as quickly as possible. However, we haven’t received a response from you yet.
It’s possible that our previous email may have landed in your spam or junk folder, so we kindly ask you to check there. If you’re unable to find it, please let us know and we will resend the details immediately.
We are fully ready to proceed with your replacement and resolve this for you without any further delay.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Dear Laura,
Thank you for your feedback. We’re very pleased to hear that you’re happy with the product.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Dear David,
Thank you for your kind feedback. We’re glad to hear you had a smooth and easy experience with us.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Dear Mrs Beddows,
Thank you for your feedback. We’re delighted to hear that you’re happy with both the product and the service.
Kind regards,
Customer Support Team
Geepas UK
Was delivered on time as expected!
14. Februar 2026
Antwort von Geepas UK
Dear Ramesh,
Thank you for your feedback. We’re pleased to hear that your order arrived on time as expected.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Dear Customer,
Thank you for your feedback. We’re glad to hear that you’re satisfied with the product.
Kind regards,
Customer Support Team
Geepas UK
Delivered with care good updates and in…
Delivered with care good updates and in great condition polite driver
16. Februar 2026
Antwort von Geepas UK
Dear Jane,
Thank you for your feedback. We’re glad to hear the delivery went smoothly and that your order arrived safely.
Kind regards,
Customer Support Team
Geepas UK
Great updates on dispatch & delivery
Great updates on dispatch & delivery. Brilliant item would definitely recommend this company & product.
13. Februar 2026
Antwort von Geepas UK
Dear Sheila,
Thank you for your kind words. We’re delighted to hear that you were happy with the updates and the product.
Kind regards,
Customer Support Team
Geepas UK
The grinder machine arrived and i…
The grinder machine arrived and i tested it out and it is not working. The machine is faulty.
14. Februar 2026
Antwort von Geepas UK
Dear Maddy,
We apologise for the inconvenience caused due to the issue you reported with the grinder. We understand how disappointing this must have been. As confirmed earlier, you agreed to proceed with a replacement of the same item.
A prepaid return label and instructions have already been shared with you by email. Kindly return the item at your earliest convenience and notify us once done. As soon as it reaches us, we will resolve this promptly and arrange your replacement without delay.
Kind regards,
Customer Support Team
Geepas UK
Excellent service
The next day delivery was accurate and as promised. I had my product deliver to me in 24 hours.
10. Februar 2026
Antwort von Geepas UK
Dear Bindi,
Thank you for your feedback. We’re pleased to hear that the next-day delivery met your expectations.
Kind regards,
Customer Support Team
Geepas UK
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