The fan heater that I ordered wasn’t working when it arrived. I contacted Customer Service who were extremely helpful & obliging. They kept in contact & sent me a replacement within a few days.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently purchased the Geepas mixer grinder, and I've been quite disappointed with its quality. The product feels very cheaply made, and the jars, which are very soft show signs of denting easily,... Mehr ansehen
Unternehmen hat geantwortet
Your Customer Service agent Sreya MS was very helpful from the start. She was quick with her replies, solving our problems and offering a replacement. I can only say well done to her and your company... Mehr ansehen
Unternehmen hat geantwortet
I'd read many negative reviews regarding Geepass customer service especially when it came to returns and refunds. I ordered a Deep fat fryer last week with next day delivery. It didn't arriv... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Haushaltsgeräte
- Fachhandel für Arbeitsplatten
- Großhändler für Elektrogeräte
- Elektronikunternehmen
- Fachhandel für Küchenbedarf
- Staubsaugergeschäft
Vom Unternehmen geschrieben
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Kontaktinformationen
Vereinigtes Königreich
- geepas.co.uk
4.0
Gut
3350 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It’s great and worth for price compare…
It’s great and worth for price compare to any other products. It was delivered very next day itself . Thank you
4. April 2026
Antwort von Geepas UK
Hi Rajendran,
Thank you for your feedback. We’re delighted to hear that you were satisfied with the quick delivery and the quality of the product.
It’s great to know that you found it to be good value for money. Your feedback motivates us to keep providing efficient service and reliable products.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Dear Hoorab,
Thank you for sharing your feedback. We’re very sorry to hear about your experience. This is not the standard we aim to provide our customers. We sincerely apologize for the inconvenience caused.
Upon reviewing your case, we found that one of our agents has already reached out to you with an offer for a replacement.
We kindly request that you respond to that email at your earliest convenience so we can assist you promptly and resolve this matter without further delay. Your satisfaction is our priority, and we’re here to help.
Kind regards,
Customer Support Team
Geepas UK
Flase Promises of next day delivery
Promises next day delivery. Ordered 1 week ago, the product has not arrived yet.
8. April 2026
Antwort von Geepas UK
Dear Deepak,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for the delay and inconvenience caused.
Upon reviewing your case, we found that due to the festive season, courier services experienced disruptions which impacted delivery timelines. Please note that we rely on third-party courier partners for deliveries.
We can confirm that your order has been successfully delivered.
We would like to inform you that one of our customer support agents has already contacted you via email regarding this matter and is currently awaiting your response.
We truly regret the experience. We value your feedback and appreciate you bringing this to our attention.
Kind regards,
Customer Support Team
Geepas UK
It is poor quality,not strong and the…
It is poor quality,not strong and the colour from stuff change quickly aslso effect on meet texture,I turned of very quick because of warm and high prushing!The meat squash no grinder and stocked on the machin..I tought maybe it is new and opend it but happends 4times and I am not happy at all.
2. April 2026
Antwort von Geepas UK
Dear Roya,
Thank you for sharing your feedback. We are very sorry to hear about your experience with the meat grinder, as this is not the standard of quality we aim to provide.
Please note that one of our agents has already contacted you via email with a prepaid return label and full instructions to arrange your refund as quickly as possible. Kindly check your inbox, including your spam or junk folder, for this email. If you require any further assistance, please reply directly to that email, and we will be happy to help.
We truly appreciate your patience and understanding.
Kind regards,
Customer Services Team
Western International Group (UK)
Sort its warranty out
Sort its warranty out
Very difficult to register
Like most things in this life
Nothings easy is it
So no warranty???
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Dear Richard,
We’re sorry to hear that you found registering your product for warranty difficult. We completely understand that it can be frustrating.
Please kindly contact our Customer Service team, and we will be happy to assist you step by step with the registration process. We’re here to make it as easy as possible and ensure your warranty is properly activated.
We truly regret the experience. We value your feedback and appreciate you bringing this to our attention.
Kind regards,
Customer Services Team
Western International Group (UK)
Antwort von Geepas UK
Dear Ency,
Thank you for your feedback. We’re very sorry to hear that the product did not meet your expectations.
We sincerely apologize for the inconvenience caused, particularly regarding the assembly and the jars. This is not the standard we aim to deliver. Your feedback has been forwarded to our quality team for further review.
Please feel free to reach out to us directly so we can assist you further and work towards a suitable resolution. We truly value your feedback and appreciate you bringing this to our attention.
Kind regards,
Customer Support Team
Geepas UK
Very poor delivery
Very poor delivery. Yet to receive the product and 24 hrs delivery promised.
1. April 2026
Antwort von Geepas UK
Dear Thomas,
Thank you for your feedback. We sincerely apologize for the delay and inconvenience caused.
Due to festive season disruptions, courier services experienced delays which impacted delivery timelines. Please note that we rely on third-party courier partners.
We are closely following your order and will ensure the delivery is completed. We truly appreciate your patience and value your feedback.
Kind regards,
Customer Support Team
Geepas UK
Its says next day delivery.
Its says next day delivery.. its been a week still waiting for the delivery.
31. März 2026
Antwort von Geepas UK
Dear Nijo,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for the delay and inconvenience caused.
Upon reviewing your case, we found that due to the festive season, courier services experienced disruptions which impacted delivery timelines. Please note that we rely on third-party courier partners for deliveries.
We can confirm that your order has been successfully delivered.
We truly regret the experience. We value your feedback and appreciate you bringing this to our attention.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Hi Kim,
Thank you for your feedback. We’re delighted to hear that you are happy with both our products and service.
It’s great to know we could meet your expectations. Feedback like yours motivates us to continue delivering quality products and excellent service.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Hi Ian,
Thank you for your feedback. We’re delighted to hear that you are very pleased with our products.
It’s great to know that the heater met your expectations and performed as intended. Feedback like yours motivates us to continue providing reliable, high-quality products and excellent service.
Kind regards,
Customer Support Team
Geepas UK
Just what i wanted
29. März 2026
Antwort von Geepas UK
Hi David,
Thank you for your feedback. We’re delighted to hear that the product was exactly what you were looking for.
It’s great to know it met your expectations perfectly. Feedback like yours motivates us to continue providing products that truly satisfy our customers.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Hi Thomas,
Thank you for your feedback. We’re delighted to hear that your experience with us was smooth and trouble-free.
Feedback like yours inspires us to continue delivering a seamless and reliable service.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Hi Nisal,
Thank you for your feedback. We’re delighted to hear that you were satisfied with the quick delivery and the quality of the product.
It’s great to know that you found it to be good value for money. Your feedback motivates us to keep providing efficient service and reliable products.
Kind regards,
Customer Support Team
Geepas UK
Very efficient delivery was on time and…
Very efficient delivery was on time and products arrived sately
23. März 2026
Antwort von Geepas UK
Hi Inutu,
Thank you for your feedback. We’re pleased to hear that your delivery was efficient and arrived on time.
We’re glad that your products reached you safely and met your expectations. Feedback like yours encourages us to continue providing reliable delivery and quality service.
Kind regards,
Customer Support Team
Geepas UK
Good service prompt delivery.
24. März 2026
Antwort von Geepas UK
Hi Mrs. Jacky Knowles,
Thank you for your wonderful feedback.
We’re delighted to hear that you’re pleased with both our service and the prompt delivery. Your kind words truly mean a lot to us and encourage our team to continue delivering the best possible experience.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out, we’re always happy to help.
Kind regards,
Customer Services
Western International Group (UK)
I received the blender on time but the…
I received the blender on time but the noise is too much. Because of the noise, I can't blend to my satisfaction. Something must be done on it.
Thanks
19. März 2026
Antwort von Geepas UK
Hi Abraham,
Thank you for your feedback. We’re sorry to hear that the noise level of the blender has impacted your experience, and we understand how important it is for it to perform comfortably.
Please rest assured that we have shared your comments with our quality team, as feedback like yours is invaluable in helping us improve our products and services. We truly appreciate you taking the time to bring this to our attention and hope to provide a better experience in the future.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Hi Shakhan,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for the delay and inconvenience caused.
Upon reviewing your case, it appears that the delivery was declined at the time of delivery. If this may have been a misunderstanding, please feel free to contact us—we’ll be happy to assist you further.
We truly value your feedback and appreciate you bringing this to our attention.
Kind regards,
Customer Support Team
Geepas UK
Kettle packed up after 7 months
My husband brought a kettle through Debenhams' in august 2025 by march 2026 it has packed up. We contacted Debenhams who said it was outside their 6 month return window, however should be covered by warranty. They advised contacting Geepas directly, currently no response.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Sear Sarah,
We’re really sorry to hear about your experience and completely understand your frustration. We sincerely apologize for the inconvenience caused.
Upon reviewing the matter, we were unable to locate any direct communication from your end regarding this issue. We kindly request you to contact our Customer Services team directly so we can assist you promptly and find a suitable resolution under warranty.
We truly value your feedback and appreciate you bringing this matter to our attention. If you require any further assistance, please feel free to contact us.
Kind regards,
Customer Support Team
Geepas UK
Antwort von Geepas UK
Hi Trevor,
Thank you for your feedback. We’re pleased to hear that you were happy with the quick delivery and found the product to be good value.
We’re delighted that our customer service team could assist you and resolve your query smoothly. Feedback like yours truly motivates us to keep improving and deliver the best service possible.
Kind regards,
Customer Support Team
Geepas UK
Great to deal with very helpful sorted…
Great to deal with very helpful sorted my problem quickly would reccomend customer service is good thanks
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Ms Kerryanne,
Thank you for your great feedback. We’re glad to hear that our team could help resolve your issue quickly and that you found the service helpful.
It’s wonderful to know you had a positive experience with our customer support. We truly appreciate your recommendation.
Kind regards,
Customer Support Team
Geepas UK
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.