Gardner Champion Solicitors Bewertungen 

I would strongly advise caution when considering Gardiner Champion for conveyancing services.
I chose this firm through a comparison website due to their lower pricing, but in hindsight, I wish I had paid more for a higher standard of service. My purchase involved no chain, so I expected a relatively straightforward process. Unfortunately, this was not the case.
At the outset, I was assigned a solicitor who was extremely difficult to contact. Communication was minimal, and after several months of chasing, I eventually had my case reassigned. While I initially hoped this would resolve the issues, the problems largely continued. Responses remained slow, and I ultimately had to submit a formal complaint before seeing any improvement.
Although communication improved slightly after this point, it was still far from satisfactory. I frequently had to chase for updates, and it was very difficult to reach anyone by phone. As the transaction progressed and we approached exchange, the situation became increasingly stressful. There were long periods with little to no communication, and important matters—such as searches—were only progressed after I followed up. When I finally received the search results, it appeared they had only just been completed, very close to the exchange date. This raised concerns that these steps may not have been carried out in a timely manner without my intervention.
Most concerning was the lack of coordination on the day of exchange and completion. The solicitor handling my case did not appear to be aware that the transaction was taking place that day, which was extremely worrying at such a critical stage.
There were also issues with basic administrative tasks. I had to request corrections to the payment schedule multiple times, and after several attempts, I was sent a simple document rather than a properly prepared statement. It felt highly unprofessional to have to repeatedly correct documentation as a client.
I understand that conveyancing firms can have high caseloads, but a minimum standard of communication, organisation, and accuracy should still be expected. Based on my experience, this standard was not met.
Overall, this was a frustrating and unnecessarily stressful process. I would not use this firm again and would recommend others consider alternative providers.

Exceptional customer service from the start..
We were given updates regularly & it was a very smooth process..
Would definitely recommend!!!

I had a extremely frustating experience with Gardner Champion Solicitors.

They have been instructed to do a cash sale conveyance and I gave them a month to complete.

In the middle of the month as we have not exchanged contracts and I did not received any updates from the instructed solicitor N.h.l,
I sent several, and I mean several chaser emails to her and she never ever replied.

I also called several times at her extension and she never picked up the phone.

At the end of the month when she eventually decided to respond to my email she asked which property I was talking about, which it means she didn't
even started looking at my file, which is completely unacceptable!!!

Also, literally after 30 days she said, she did not have the details of the buyer solicitors, how come if she constantly deal with this buyer? This just show her level of incompetence.

I also contacted my bank asking if Gardner Champion Solicitors, contacted them asking for a redemption statement, they have never been contacted by
her during the month period showing again her lack of competence!

The buyer was purchasing my property in cash which is a quite straight forward transaction and I had to deal with unnecessary frustration by dealing with incompetence at its finest.

I will never instruct Gardner Champion ever again to deal with any of my affairs, they should be ashamed to run and conduct a business in such manner!!

Excellent service! I have completed my house purchase today. Saskia was supportive and clarified all my queries on time. Friendly and helpful. Recommend them for sure.

At first when I took on this company it seemed professional, how wrong was I! Started of with a solicitor then get given a trainee solicitor Hawabibi Modan, who grant you is a trainee, but being overlooked by 2 others Faizal Lunat & 1 other.
It was just a sale of my property (no onward chain what so ever) so should be simple (you think)!
I was practically doing the run around for this & that because the slowness of them getting back to me like others have stated email/phone is appalling, and when you did speak to them, there's no update (seriously) also they were trying to make me pay £750 for something that I ACTUALLY SORTED FREE!!
The completion date had always been set from the beginning, gets to days before completion and im deliberately being ignored! On the completion date at the 11th hour was told its not going to happen 🤬 so im not happy, the day after I had Faizal call me and he is ranting & shouting at me (January 9th 2026, I am sure their is a recording of this)? To which I asked him twice not to shout, how unprofessional is that? So I had to remain calm to get my sale done, finally 4 days later it did (3.5 months)!! Buyers were cash buyers so should have sailed through quicker.
This company is a joke.

Answer to your reply:
That's even a headache trying to speak to the person you want as you only get the reception who then puts you on to a different person! I rang to speak to Julie Ashley at the time but they wouldn't put me through or even give me her email? You have my phone number on record so it would be nice if one of the Directors rang me

Best company

I have used this company a number of times and I’ve always found that I get a great service every time from everyone at the firm.

Hands on and excellent communication. Highly recommend Anis and Saba to get your transaction through as smoothly as possible, great people who are will go the extra mile

I took some great advice from a friend about finding a proactive conveyancing law firm. I needed to meet a specific completion date so I needed a legal firm who could be relied on to get in with the job and chase my buyers solicitors. Gardner Champion were recommended and they have not
Let me down. I’ve had a continuous flow of information back and forth which has assisted in ensuring the deadline date was met. If you go for the cheapest available then don’t be surprised if you have to chase at every juncture. GC were not the cheapest but certainly weren’t the most expensive either.

If you want a reliable and proactive professional conveyancing service, look no further. Top marks guys, thank you👍

Shocking service!
I do not, for one minute believe the good reviews on here.
My experience with ***** who is a senior member of staff at this company has mirrored that of the past clients, who say that communication is poor as is the service.
Delays, my emails being ignored, my phone calls being deliberately handled by staff who claim that Mrs ****** is 'unavailable'.
The conveyance has taken months and is still not completed.
I have already lost one property purchase through Mrs. ****** 's incompetence and after having given her until close of business on the 22nd May, to give a response to my requests for an update on my sale, (which has not been forthcoming, ) I have decided to discontinue use of this company's services. I shall complain, not only to this company
( who, in my personal opinion merely use 'lip service' in an attempt to appease their clients), but to whatever regulatory authorities I can, as this woman has turned a conveyance into a nightmare by her ignorance.

Great experience. Quick sale of my property hassle free.

I had a terrible experience with Gardner Champion Solicitors.

I recently used this firm for both the sale and purchase of my home. While the sale progressed relatively smoothly, the purchase side of the process was let down by a consistent lack of communication.

The process took around seven months to complete, and throughout that time there were periods where I received little to no updates. I often found myself having to chase for information, which made it very difficult to plan and added unnecessary stress. I was informed that the firm had a number of “high priority cases,” which ultimately left me feeling like my case was not a priority and had been overlooked.

I was also concerned that searches on the purchase were not carried out until around five months into the process, contributing to the overall delay without any clear explanation at the time.

In addition, my case was handled by three different people. This appeared to impact the continuity of the process, as information did not always seem to be clearly handed over, which in turn fragmented communication and overall understanding of the case.

I also raised a formal complaint during the process, which was not responded to. This was particularly disappointing and reinforced my concerns around communication and accountability.

While the transaction did eventually complete, the experience on the purchase side felt disorganised and unnecessarily prolonged. Clearer, more consistent communication and better continuity of handling would have made a significant difference.

Based on my experience, I would not recommend this firm due to the lack of communication and overall disorganisation throughout the process.

Team Nahal were professional, proactive and easy to get a hold of. We are extremely happy with their hard work. Thank you so much.

Amazing experience throughout, the staff are very professional and very helpful. Jameel is a huge asset to the company and went above and beyond for us. I highly recommend!

I just want to say a massive thank you to our solicitor Dr Nahal Allahhi for all her recent help when we purchased our property. She was a professional from beginning to end. She made the entire process so simple and easy to understand. If ever we had a question, she would always reply straight away and put our minds at rest. She was always available. Purchasing a property can be daunting, but we are so glad that we chose Nahal to be our solicitor. I would definitely recommend Dr Nahal Allahhi for any of your legal needs. She is a true professional and you will be in safe hands.

Initially I had a few hiccups with the solicitor but after complaining I was given another solicitor Nahal who was amazing.
Nahal worked hard to ensure that she and her team achieved my expected date of completion which they did.
Nahal even give me her personal mobile number to contact her if I had any questions.
I now have my keys and just want to say thank you to Nahal and her team for making this happen.
They showed dedication and commitment to get this purchase completed.

Thank you to team Nahal for speedy and brilliant work ! Couldn’t be happier

Thanks Anis for dealing with the matter swiftly and professionally. I will sure to recommend your firm to business associates and clients alike.

Highly recommend the solicitors at this firm. I had the pleasure to receive a good service from Rizwan and Anis, who were both very professional, diligent and responsive.

I had the pleasure of working with Hasinah Ahmed at Gardner Champion Solicitors, as a client (Home Purchase)and I would highly recommend her services.

From start to finish, Hasinah demonstrated exceptional professionalism, clear communication, and genuine dedication to my conveyancing case. She was always responsive, approachable, and took the time to explain each step in a way that was easy to understand.

Her attention to detail and commitment to ensuring everything progressed smoothly gave me great confidence throughout the process. I truly appreciate her hard work and support, which made what can often be a stressful experience much easier.

I would not hesitate to recommend Hasinah Ahmed to anyone looking for a reliable, efficient, and professional solicitor.

Thank you once again for your excellent service.