Gardenhouse24 Bewertungen 

249
•
TrustScore 4 von 5

4.0

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Please do not use this company we have paid 10s of thousands of pounds to this company and have been left with a mess and repairs that they will not do. We have contacted them at least 20 times and h... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From initial enquiry Gardenhouse have been brilliant , Couldn’t help enough with delivery date , and quality of product , minor fault with lock on door , got in touch , new lock delivered without del... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lovely design, great quality & easy to follow instructions, although make sure you read the instructions thoroughly before building it, although there is a helpline to call if needed! The wood is a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our Garden office is amazing! Working from home can't get much better than this. Our back garden has never looked so glam ✨️ The team of lads who came to do our build was lovely, literally put their... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Gartenhäusern
  2. auch in
  3. Blockhäuser
  4. Fertighausunternehmen

Über Gardenhouse24

Vom Unternehmen geschrieben

Nordic quality garden rooms, summerhouses, saunas and other garden buildings for sale in the UK. We provide a full suite of services including delivery and installation.


Gardenhouse24 covers the whole range of timber house production – from sheds, garden houses, and log houses to prefab homes and saunas.


Our customers can count on excellent customer service, a 5-year anti-rot warranty, Trusted Shops guarantee and 14-day withdrawal - no questions asked.


For more information visit gardenhouse24.co.uk Stay up to date with our new products, special offers and discounts - follow us on Facebook

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Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

249 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.0

Alle Bewertungen

(249)

18 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very professional

Very professional, yet friendly service, with excellent support. Product delivered, on time, with again, helpful assistance by the delivery company.

22. August 2024
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Antwort von Gardenhouse24

Hi Frederick, thank you for taking the time to write a review of your experience, it is much appreciated and we're happy our teams delivered the service as so described. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Sales & logistics

Dealing with the sales end, Keith, was a real pleasure. Quite the opposite of “pushy” and very helpful. It’s quite a logistical process and the guy dealing with those stresses, Irving, was brilliant.
Great alround service.

22. August 2024
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Antwort von Gardenhouse24

Hi John, thank you for taking the time to write a review it is much appreciated. We are very pleased our staff has provided the top class service we set our standards on providing. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Exceptional Quality and Service: A Perfect Tiny House Experience with GardenHouse24

We recently purchased the Monika 28C tiny house from GardenHouse24, and our experience has been nothing short of amazing. We ordered the house during Jaanipäev, a public holiday in Estonia, and were pleasantly surprised to receive an immediate response from a representative named Merit. Despite the holiday, the delivery was organized within just a few days and, impressively, was included in the price, even though we bought the house at an outlet price!

The DIY kit was excellent, and as someone who took on the task of painting every little detail myself, I can say I truly enjoyed working with the high-quality wood provided. The only minor suggestion I would have is to include more detailed assembly instructions. While the components were listed, we did find ourselves turning to Google and YouTube for additional guidance. A basic assembly guide would be a valuable addition.

We were also thoroughly impressed by the customer service when we encountered a slight issue with a broken piece of wood. It was a three-meter-long piece that we discovered was damaged only during assembly, and we were initially unsure how to resolve this. However, after contacting GardenHouse24, they quickly reassured us that there was an extra piece included. Despite this, they went above and beyond by organizing a courier to deliver a replacement piece to our home the very next day—an incredible level of service!

In just under two weeks, my husband and I, who have no prior building experience, were able to assemble the house entirely on our own. We are now happily enjoying our new tiny home, and we couldn’t be more satisfied.

I would give GardenHouse24 a six out of five stars if I could! Their exceptional customer service, top-notch product quality, and overall experience have exceeded all our expectations. Highly recommended!

24. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Starla 44B with tiny room

Firstly, we want to thank you Irving for being so accommodating and patient waiting for us while we got our planning permission and then waiting further while we had a badgers set surveyed right next to where the garden room was going to be built. Top bloke!
Next, we want to say a huuuge thanks to Craig, Craig and Maris for their amazing work ethos. I have never seen 3 men graft so hard and their attention to detail is great. They are very professional in their manner and attitude and they have proven that they definitely know their trade.
Thank you for the great communication, tidying the garden and stroking the dog (she really enjoyed having you there.
Would totally recommend 100%

25. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Bev, thank you for taking the time to write a great review sharing your experience with Garden house 24. We're thrilled that your review reflects the work our staff put in to get things right, and that the whole experience delivered to you was with understanding to your needs and then delivered to you professionally by our Installers. I will share your comments to the people involved who will love the positive feedback. Thanks again for choosing garden house 24. Kind regards GH24.

Bewertet mit 1 von 5 Sternen

All the components were not delivered…

All the components were not delivered at the same time which caused problems with our contractor leading to the roof covering being ripped as they needed to protect the strict from the rain. This caused us another £500. The doors are nothing short of rubbish…they don’t close properly or open properly. The design of the structure with bifold doors causes the roof to sag. We shall need to buy new doors soon. Don’t but anything from this company.

12. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Thank you for your review Gordon, our team has informed us of the situation with our suppliers not delivering on time. This was immediately communication to you and a quick resolve was made.

Our Bi-fold doors are premium quality and unfortunately some builders do not have the expertise in installing these doors and they appear to to have been installed incorrectly by your builders. We train our installers through this process as we have found prior to joining us they did not have the technical knowledge these doors. Please feel to contact us if your need advice on correcting your door issue.

Kind regards GH24.

Bewertet mit 5 von 5 Sternen

A very good experiance from start to…

A very good experiance from start to finish, the boys who installed were top lads too. Cleaned up and left things very tidy, thanks to the two Craigs and Marus too.

10. Juli 2024
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Antwort von Gardenhouse24

Hi Paul, thanks for taking the time to leave a review, it is much appreciated and we're very pleased that the install team did a great job. I will pass your comments onto them. Kind regards GH24.

Bewertet mit 4 von 5 Sternen

Nice product, good service

Very happy with the final product (installed Luisa 44). Very easy people to deal with, friendly, helpful and responsive. We had a few hiccups along the way, maybe it’s inevitable, and felt a little frustrating at the time of installation, but after a little back and forth Gardenhouse24 dealt with everything appropriately and quickly. Would certainly recommend.

10. Juni 2024
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Antwort von Gardenhouse24

Hi Graham, thanks for taking the time to leave a review. We glad obstacles were overcome quickly and that the outcome you are happy with with. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Garden Room installation

I just wanted to tell you how pleased I am I am with the Garden room now it’s been installed. If only I had some nice weather, Anyway I also wanted to say that Ricky and the other fitter did a fantastic job building the garden room, they were polite and always happy to discuss any questions I had and they left my garden clean every day and were a pleasure to have working at my house, so please say a huge thank you to them both for me.

24. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Ricci, thank you for taking the time to write a review sharing your experience, it is much appreciated. Our install teams work hard to always please our customers, so they really appreciate the great feedback. I will be sure to pass onto them. The sun is on its way, so enjoy those new experiences in your lovely garden house. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Over the moon with our summer house

Over the moon with our summer house. It looks great in our garden. Many thanks to Keith for answering all questions I put to him before purchase.

10. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Kevin, thanks for taking the time to write a review and sharing your experience it is much appreciated. The pictures you sent into Keith, look amazing, great job and looks like you'll have lots of fun days/evenings/nights in there. Kind regards GH24

Bewertet mit 5 von 5 Sternen

Amazing service …

Brilliant service from placing the order to the delivery to the building of my summer house, nothing was too much trouble.
Thank you so much to Keith and Irving for advice and support! Will definitely be recommending Gardenhouse24!!!!
Chantal

15. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Chantal, thank you for taking the time to write a review, it is much appreciated. We're very pleased that your happy with the service and your garden house. Enjoy in the upcoming spring & summer days. Kind regards GH24.

Bewertet mit 1 von 5 Sternen

The Heating and cooling they used are…

The Heating and cooling they used are no good used someone else to build your house

12. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Sara, I'm sorry to hear about your cooling system. You've posted this for Gardenhouse24 in England, UK, and we don't supply heating and cooling systems. Gardenhouse24 in Australia is who you need to contact and I'm sure they'd be happy to help you resolve this matter. Kind regards GH24 - UK.

Bewertet mit 5 von 5 Sternen

We had our garden office built by…

We had our garden office built by Gardenhouse24 beginning of February. I spent long time searching for a company with the right and complete product and all installation services to go with it. Gardenhouse24 was the only one offering everything and for a really good price. From start to finish, the service from this company was perfect. Quality of the wood and materials was great. Skillful team of builders Matt and George and electrician Tom
were working very tidyly and into the darkness. The arrangement and timing of deliveries was smooth. We have now Mario 44 summer house in back of our garden, combining an office, a gym, TV watching space and a storage. Shame I cannot add pictures.

10. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Thank you for taking the time to write a positive review of your experience with Gardenhouse24. We really appreciate the feedback and will share this with the teams involved in making your dream a reality. We have worked hard in finding the right staff and teams and training them to meet the standards we wish to provide for our customers and its great when several teams work together in different areas, meet deadlines and deliver results. Thanks again for choosing GH24. Kind regards.

Bewertet mit 5 von 5 Sternen

MONACO 44 GARDEN BUILDING

ONCE WE DECIDED EXACTLY WHAT WE WANTED, AND THE SERVICES WE WERE GOING TO USE , THE WHOLE PROCESS WAS FAULTLESS. WE WERE CONTACTED TO ARRANGE DELIVERY AND WHEN IT ARRIVED MATT AND JASON WERE GREAT AND THE ASSEMBLY WAS STRESS FREE. REALLY GLAD WE PAID THE EXTRA FOR INSULATION AND ASSEMBLY.

12. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi David, Thankyou for taking the time to write a review, it is much appreciated and we're very pleased our team and installers delivered a 5 star service to you. Now you can enjoy the garden house in the soon to be spring weather. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Brilliant service and and quality work

Gardenhouse24 were incredibly polite and professional to work with.
Keith gave us a wonderful service, he was attentive and helped make our garden house dream into a reality.
A delightful, quality company that I cannot recommend enough.

16. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Julie, thankyou for taking the time to write a review it is appreciated and helps us continue to grow our teams and services. It demonstrates we're on the right path delivering a great service to our customers and positive reviews a reward for the hard work all our teams put in. Thanks again GH24.

Bewertet mit 5 von 5 Sternen

Excellent

Excellent, friendly, professional and trustworthy service from initial enquiry to completed construction of our beautiful Sauna House. Cannot recommend this company highly enough. Kathryn

25. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Kathryn, thank you so much for taking the time to write a review of your experience. We really appreciate your very positive feedback and I will share with the team for the great service they have provided in making you a very happy customer. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Clear and helpful communication and…

Clear and helpful communication and excellent onetime delivery

3. November 2023
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Antwort von Gardenhouse24

Hi Keith, thank you for your review and we're happy that the communication and delivery met your requirements. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Good value for money

Good value for money
Converted Aluconcept 44 C in a swimspa cabin.
Much nice, elegant than a polycarbonate ones, and cheaper than aluminium ones.

8. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Adrian, thank you for taking the time to write a review, it is much appreciated and we're happy your pleased with the final product. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

Exceptional Quality

We are delighted with our purchase of a log cabin from GH24. From initial customer order through to cabin build, the company has been attentive and delivered excellent customer service. Our contact, Irving, was absolutely brilliant at answering any questions and helped to overcoming all practical obstacles along the way, a superb project leader!
The installation provided by Lewis Log Cabins, was equally fantastic; showing pride in their work, commitment to customer satisfaction and carrying out the build with a wealth of knowledge and experience of log cabins. The quality of wood, windows and doors is Truly Excellent! For these reasons, I would not hesitate to recommend GH24 to anyone.

27. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Thank you for your review sharing your experience. We are very pleased that our staff have guided you through any obstacles along the way and that the installation team gave you the great experience of watching it being built. We appreciate your comments and I will share with the sales team, Irving and the Install team. Kind regards GH24.

Bewertet mit 5 von 5 Sternen

I want to express my gratitude to…

I want to express my gratitude to Gardenhouse24 for his unwavering dedication and excellent communication throughout the entire process, ensuring a flawless execution of our window installation.

9. Dezember 2023
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Antwort von Gardenhouse24

Hi James, thankyou and your welcome, we're happy we could assist you when your previous installer had left you with a half built garden house. Now you can enjoy for the cosy nights in, at Christmas. Kind regards GH24.

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