Garden Centre Shopping Bewertungen 65

TrustScore 4.5 von 5

4.7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So pleased with my rattan garden furniture set, easy transaction and delivered with no problems, really good quality for the money!

Bewertet mit 4 von 5 Sternen

I emailed them as soon as we unpacked it all because of a couple of defective cushions. emailed again and again reporting the problem but after 16 days have not even got an acknowledgement for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have just received excellent aftersales customer service. When the piston on my reclining garden chair seized up well beyond the warranty period the team found me a replacement. This might not soun... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered 2 rattan rocking recliners with table unfortunately they were a pre order which I never realised would take longer to deliver ( my fault ) when I called , I was informed pre orders take a l... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gartenmöbelgeschäft
  2. Gartencenter

Vom Unternehmen geschrieben

Garden Centre Shopping is a luxury weatherproof rattan garden furniture retailer based in the UK. We're based at a family run garden centre in Leicestershire, called Sapcote Garden Centre, in business for over 23 years serving 2 million+ customers in store and online. Dedicated to our customer service, we always aim to go the extra mile, leaving you more than satisfied with both the quality of our products, and the attentive nature of our staff. Please feel free to contact us with any questions you may have, we will always be happy to help, both before, during, and after your purchase. No matter how long it is since you ordered from us, we're here to help you. Our outdoor furniture range includes reclining rattan chairs, bistro sets, garden sofa sets, sofa dining sets, and traditional rattan dining sets.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

65 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Love my rattan garden set!

So pleased with my rattan garden furniture set, easy transaction and delivered with no problems, really good quality for the money!

2. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb customer service and products!

I had an issue with an order, which was entirely of my own making. Dom provided a very helpful and responsive solution and we are now the proud owners of the Non-Rocking/Rocking & Reclining Rattan Bistro set, which looks fantastic on our deck and is very comfortable. Excellent delivery and communication

2. Mai 2023
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Antwort von Garden Centre Shopping

Thanks a lot for your review, we hope you enjoy your new rocking and reclining set!

Bewertet mit 5 von 5 Sternen

Beautiful comfortable recliners but the maintenance is not as described ……

Easy to order, fast delivery and a lovely product, seriously beautiful, comfortable chairs. I was happy to pay £1099 for them because they were advertised as being able ti leave out in all weathers including the winter. The trouble is. I bought these rocker recliners because they could be left out all year without having to be covered, I have no winter storage.
However, the instructions inside the package from the manufacturer says to use a cover in the winter. And in varying weather and the winter period, it is advisable that it is stored in a dry area. This is not what is advertised!!
I am now faced with having to try and buy covers for the set and I have no storage area to put them in.
I enclose here a photograph of the manufacturers letter regarding maintenance

Care & Maintenance Of Your Furniture
Please periodically check all fittings are re-tightened as necessary.
. Please do not drag of pull your furniture as this may damage it.
. To clean, wipe with a damp cloth, do not use bleach, acid solvents or abrasive cleaners for
frame parts. Dry with a dry clean soft cloth.
• A furniture cover is recommended to extend the lifespan of the product. *

The cushion is not waterproof and should be stored in a dry area when not in use.
• During varying weather conditions and winter period, we recommend that it is stored in a dry area. Please ensure that it is clean and dry.
• In the event the metal frame is scratched exposing bare metal, treat with a rust repelling paint to avoid rusting.
• To increase the longevity of the furniture's mechanism we recommend using an anti-rust lubricant on the areas circled on the image to the right.

2. Mai 2023
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Antwort von Garden Centre Shopping

Hi Morna,
Thanks for your review, just to clarify, your rockers don't need to be covered in winter; and you can leave them outside all year round without worry.
Only the cushions need to be stored.
You can ignore those instructions you've quoted, they aren't supposed to be with that set.

Bewertet mit 5 von 5 Sternen

Really helpful staff

Really helpful staff, answering & resolving everything quick response by emails & on the phone. 5☆ well earned!
Bistro set absolutely stunning, quality, style & colour.
Good delivery communication & prompt delivery. Thank you!
Recommend highly as a retailer.

20. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Garden Centre Shopping

Thanks a lot for your lovely review Anne, we hope you enjoy your new garden furniture!

Bewertet mit 5 von 5 Sternen

Well recommended

Well recommended, good communication

24. April 2023
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Antwort von Garden Centre Shopping

Thanks a lot for your review Mr Beshlishki, we hope you enjoy your new garden furniture for years to come.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, great product. Very helpful and supportive staff

3. April 2023
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Antwort von Garden Centre Shopping

Thanks a lot for your review, we hope you enjoy your garden furniture!

Bewertet mit 4 von 5 Sternen

They have not even answered me about the problems with their products

I emailed them as soon as we unpacked it all because of a couple of defective cushions.
emailed again and again reporting the problem but after 16 days have not even got an acknowledgement for the 3 emails let alone any action on the problems

Update,
following the review Dom did contact me with an acceptable reason why I had not received any answer to my complaints.
True to his word a new pair of cushions were delivered and I am happy with the result and have amended my 1 star review.

Thankyou.

3. März 2023
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Antwort von Garden Centre Shopping

Update: Thanks a lot Ian, we're glad we could solve this issue for you. We hope you enjoy your new garden furniture.

Original:

Hi Ian, we're very sorry about this, your emails were filtered into spam, but we're on it now, and we will contact you today to get these cushions replaced. If you don't receive our emails for any reason, then please call us on 01455 274748.

Bewertet mit 5 von 5 Sternen

Very good quality product

Very good quality product, efficient delivery and excellent customer service. Would recommend

28. März 2023
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Antwort von Garden Centre Shopping

Thanks a lot for your review Natalie, we're hope you enjoy your garden furniture for many years to come.

Bewertet mit 5 von 5 Sternen

We bought a Sapcote Reclinng Bistro…

We bought a Sapcote Reclinng Bistro Set.
It was delivered within a few days of ordering by a very helpful delivery driver. It was well packaged and met our expectations. A great addition to our garden. Thanks to all those involved in the purchase.

16. März 2023
Bewertet mit 5 von 5 Sternen

I found this company through google…

I found this company through google after being let down by a local who was struck with Covid he quoted me after I was struck with a bad back from cleaning up leaves 🍁 he came today and did a wonderful job Giuseppe thank I will be happy to recommend this company to anyone wanting a great job cleaned up and I am so relieved that I don’t have to go out and pick up leaves 🍃🍃🍃

30. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Garden Centre Shopping

Hi Harry, thanks for your review, although it looks like it's for a different company?

Bewertet mit 5 von 5 Sternen

Quality Product - A1

Good dialogue with tracking and quality product received as described

1. September 2022
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Antwort von Garden Centre Shopping

Thanks a lot for your review Simon, we really appreciate it, and hope you continue to enjoy your garden furniture.

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

Excellent service from start to finish, they kept you informed with every step from purchased to dispatched to when it would be arriving, very happy with my goods again excellent service from the delivery team making sure everything was ok, would buy again from them and recommend to others, one Gift ticked off Santa's list! Thank you for everything.

14. September 2022
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Antwort von Garden Centre Shopping

Thanks a lot for your review Rhona, we're glad you found the delivery team helpful. Enjoy your garden furniture.

Bewertet mit 5 von 5 Sternen

Delivery Help

We live in an area not covered by free delivery and they were very helpful regarding our delivery process. The product arrived earlier than expected and we are very pleased with it

22. August 2022
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Antwort von Garden Centre Shopping

Thanks a lot for your review Richard, we hope you enjoy your outdoor furniture.

Bewertet mit 5 von 5 Sternen

Rocking Rattan!

Apart from having to hump three large boxes and a heavy wooden pallet from the pavement into the garden, the whole experience has been wonderful. The three-piece rattan set is of very good build quality and of excellent materials and construction, and very comfortable now installed in my newly-constructed Log Cabin summerhouse. I would recommend Sapcote and this product wholeheartedly.

18. August 2022
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Antwort von Garden Centre Shopping

Thanks a lot for your review Willow, we hope you continue to enjoy your reclining rattan garden furniture.

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