So pleased with my rattan garden furniture set, easy transaction and delivered with no problems, really good quality for the money!
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Das sagen Bewerter
I emailed them as soon as we unpacked it all because of a couple of defective cushions. emailed again and again reporting the problem but after 16 days have not even got an acknowledgement for... Mehr ansehen
Unternehmen hat geantwortet
I have just received excellent aftersales customer service. When the piston on my reclining garden chair seized up well beyond the warranty period the team found me a replacement. This might not soun... Mehr ansehen
Unternehmen hat geantwortet
I ordered 2 rattan rocking recliners with table unfortunately they were a pre order which I never realised would take longer to deliver ( my fault ) when I called , I was informed pre orders take a l... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Garden Centre Shopping is a luxury weatherproof rattan garden furniture retailer based in the UK. We're based at a family run garden centre in Leicestershire, called Sapcote Garden Centre, in business for over 23 years serving 2 million+ customers in store and online. Dedicated to our customer service, we always aim to go the extra mile, leaving you more than satisfied with both the quality of our products, and the attentive nature of our staff. Please feel free to contact us with any questions you may have, we will always be happy to help, both before, during, and after your purchase. No matter how long it is since you ordered from us, we're here to help you. Our outdoor furniture range includes reclining rattan chairs, bistro sets, garden sofa sets, sofa dining sets, and traditional rattan dining sets.
Kontaktinformationen
Sapcote Garden Centre, Hinckley road, Leicester, Vereinigtes Königreich
- 01455274748
- sales@gardencentreshopping.co.uk
- gardencentreshopping.co.uk
Love my rattan garden set!
So pleased with my rattan garden furniture set, easy transaction and delivered with no problems, really good quality for the money!
What a selection of beautiful flowers
What a selection of beautiful flowers. With one trip I managed to get everything needed although I normally have a round of garden centres to complete my list! I will return
Superb customer service and products!
I had an issue with an order, which was entirely of my own making. Dom provided a very helpful and responsive solution and we are now the proud owners of the Non-Rocking/Rocking & Reclining Rattan Bistro set, which looks fantastic on our deck and is very comfortable. Excellent delivery and communication

Antwort von Garden Centre Shopping
Beautiful comfortable recliners but the maintenance is not as described ……
Easy to order, fast delivery and a lovely product, seriously beautiful, comfortable chairs. I was happy to pay £1099 for them because they were advertised as being able ti leave out in all weathers including the winter. The trouble is. I bought these rocker recliners because they could be left out all year without having to be covered, I have no winter storage.
However, the instructions inside the package from the manufacturer says to use a cover in the winter. And in varying weather and the winter period, it is advisable that it is stored in a dry area. This is not what is advertised!!
I am now faced with having to try and buy covers for the set and I have no storage area to put them in.
I enclose here a photograph of the manufacturers letter regarding maintenance
Care & Maintenance Of Your Furniture
Please periodically check all fittings are re-tightened as necessary.
. Please do not drag of pull your furniture as this may damage it.
. To clean, wipe with a damp cloth, do not use bleach, acid solvents or abrasive cleaners for
frame parts. Dry with a dry clean soft cloth.
• A furniture cover is recommended to extend the lifespan of the product. *
•
The cushion is not waterproof and should be stored in a dry area when not in use.
• During varying weather conditions and winter period, we recommend that it is stored in a dry area. Please ensure that it is clean and dry.
• In the event the metal frame is scratched exposing bare metal, treat with a rust repelling paint to avoid rusting.
• To increase the longevity of the furniture's mechanism we recommend using an anti-rust lubricant on the areas circled on the image to the right.

Antwort von Garden Centre Shopping
Really helpful staff
Really helpful staff, answering & resolving everything quick response by emails & on the phone. 5☆ well earned!
Bistro set absolutely stunning, quality, style & colour.
Good delivery communication & prompt delivery. Thank you!
Recommend highly as a retailer.

Antwort von Garden Centre Shopping

Antwort von Garden Centre Shopping

Antwort von Garden Centre Shopping
They have not even answered me about the problems with their products
I emailed them as soon as we unpacked it all because of a couple of defective cushions.
emailed again and again reporting the problem but after 16 days have not even got an acknowledgement for the 3 emails let alone any action on the problems
Update,
following the review Dom did contact me with an acceptable reason why I had not received any answer to my complaints.
True to his word a new pair of cushions were delivered and I am happy with the result and have amended my 1 star review.
Thankyou.

Antwort von Garden Centre Shopping
Very good quality product
Very good quality product, efficient delivery and excellent customer service. Would recommend

Antwort von Garden Centre Shopping
Impressed problem rectified quickly
We bought a Sapcote Reclinng Bistro…
We bought a Sapcote Reclinng Bistro Set.
It was delivered within a few days of ordering by a very helpful delivery driver. It was well packaged and met our expectations. A great addition to our garden. Thanks to all those involved in the purchase.
Fantastic furniture
Fantastic furniture - just what we wanted and very comfortable
Great customer service & delivered on time stated.
Recommend
The service was excellent from order to…
The service was excellent from order to final delivery of a good quality product
Really great company to deal with
Really great company to deal with
Good quality products as described, very helpful and curtious delivery guys
Will definitely use again
I found this company through google…
I found this company through google after being let down by a local who was struck with Covid he quoted me after I was struck with a bad back from cleaning up leaves 🍁 he came today and did a wonderful job Giuseppe thank I will be happy to recommend this company to anyone wanting a great job cleaned up and I am so relieved that I don’t have to go out and pick up leaves 🍃🍃🍃

Antwort von Garden Centre Shopping
Quality Product - A1
Good dialogue with tracking and quality product received as described

Antwort von Garden Centre Shopping
Excellent service from start to finish
Excellent service from start to finish, they kept you informed with every step from purchased to dispatched to when it would be arriving, very happy with my goods again excellent service from the delivery team making sure everything was ok, would buy again from them and recommend to others, one Gift ticked off Santa's list! Thank you for everything.

Antwort von Garden Centre Shopping
Delivery Help
We live in an area not covered by free delivery and they were very helpful regarding our delivery process. The product arrived earlier than expected and we are very pleased with it

Antwort von Garden Centre Shopping
Rocking Rattan!
Apart from having to hump three large boxes and a heavy wooden pallet from the pavement into the garden, the whole experience has been wonderful. The three-piece rattan set is of very good build quality and of excellent materials and construction, and very comfortable now installed in my newly-constructed Log Cabin summerhouse. I would recommend Sapcote and this product wholeheartedly.

Antwort von Garden Centre Shopping
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