I have had the best experiences with Fresh Sends! I ordered a Mother's Day bouquet and another bouquet for my best friend, and both were absolutely beautiful! The customer service is also extremely ki... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
LATE DELIVERY ON VALENTINES DAY. This business does not take ownership over late deliveries. They'll tell you that it's the third party's fault. Despite having placed my order early January, my Valent... Mehr ansehen
Unternehmen hat geantwortet
These jokers were the worst. I've waited two different days for deliveries that never showed up. I'm in Brooklyn, NY, they deliver through Fed Ex which is clearly a mistake. Run, don't walk, away from... Mehr ansehen
Unternehmen hat geantwortet
My mother is going thru chemo and I wanted to brighten her day, she couldn't rave enough about the flowers :-) My mother and father both commented how fresh and colorful the bouquet was. Thank you for... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Fresh Sends is setting out to freshen up the cookie-cutter gifting industry. No more cookie-cutter arrangements, no more arbitrary delivery fees, no more stale packaging, and no more scrolling through Yelp to find the best florist your recipient's city. With just two, ever changing bouquet options to choose from, Fresh Sends simplifies the buying process with an effortless online shopping experience that takes less than five minutes from start to finish. Say hi to your new go-to gifting brand!
Kontaktinformationen
Vereinigte Staaten
- freshsends.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I have had the best experiences with…
I have had the best experiences with Fresh Sends! I ordered a Mother's Day bouquet and another bouquet for my best friend, and both were absolutely beautiful! The customer service is also extremely kind and helpful! I highly recommend
Flowers were dying upon arrival
Flowers were dying upon arrival. For the price a vase could be included. If my children ever pay that much for flowers and it’s not three dozen of roses, I’m taking them out my will!!!!
Birthday Flowers Never Delivered
Ordered birthday flowers that were supposed to arrive Thursday, April 30, but they were never successfully delivered despite delivery instructions and building access information being provided. After multiple failed attempts, I learned the shipment was marked weekday-only delivery, meaning the next attempt would not have been until Monday. I ultimately had to reroute the package to a FedEx pickup location so my friend could retrieve her own birthday flowers herself. Extremely disappointing experience for a premium gifting service.
For 133 dollars the flowers were meh
For 133 dollars the flowers were meh. I wouldn’t recommend.
Amazing customer service!
Amazing customer service!! There was a mixup with the delivery date and customer service got back to me on the same day and had my products delivered the very next day! I always recommend and my go-to for flower delivery!
Lily was THE BEST customer service…
Lily was THE BEST customer service person ever. I won a bouquet in the “Give Them Their Flowers” competition and the first batch came and sat out in the grass because FedEx never notified me about them.
I called but they respond to emails, Lily was amazing. She shipped a replacement and FedEx dropped the ball again, mishandled and damaged. Third time was a charm! BEAUTIFUL flowers, received a text that they were coming and was in tears as I opened an AMAZING and beautiful bouquet of roses and some others with greens.
I’m so proud and happy. My car now has a “fresh sends” sticker on the bumper.
Gorgeous packaging too!
Beautiful but
Beautiful arrangement, however, the "specialty" bouquets are overpriced, especially with an additional $25 for shipping. Pretty, but likely won't order again.
10/10 experience
I was in military training away from home but fresh sends helped exponentially. I sent a friend a bouquet and we were both so surprised and happy with all aspects. From the packaging, stem quality to the attention to detail and care in the card note provided, everything was handled proficiently. Hope to be ordering again soon!
The place says sorry that’s it sorry and makes excuses
Crushed, brown, and limp. Over priced for the lack of quality. Overnighted flowers do not come in that state unless hey looked like that prior to shipping. My kids were ripped off. They could have gone to any other place a purchased fresher flowers.

Antwort von Fresh Sends
beautiful packaging not pretty flowers
Very beautiful packaging. The flowers not so much. The first set was for a birthday gift and they arrived and only a few of the buds had bloomed. I had to go out and spend more money on another companies flowers because it was embarrassing to give that to someone. I kept them for myself and waited for them to bloom. They never did until the few that did died. I asked asked for my money back and they said they had a 72 hour return policy, which is interesting since it took longer than that to see if they would bloom. Instead they sent replacement flowers which was not what I wanted and a little too late for the reason I bought them. The replacement flowers were not the same level I had purchased and showed up already wilting and almost dead. Won’t use their company again. You can get much cheaper and prettier flowers just about anywhere else and with a vase.

Antwort von Fresh Sends
Package shipment
My question was answered quickly. That was really helpful.
Easy and quick customer service
Easy and quick customer service, very responsive and quite helpful!
I accidentally put the wrong delivery…
I accidentally put the wrong delivery address and was so worried my loved ones wouldn’t get my package. They were on my email
first thing in the morning after my email and fixed my mistake. I’m so grateful! Will definitely use FRESHSENDS again!
Super nice and fast at responding
I love everything about Fresh Sends!
I love everything about Fresh Sends, from packaging to product. They have turned the gift of flowers into a full experience. The quality of flowers has always been top notch, the bouquets are beautiful, and their customer service is amazing! Couldn’t recommend more!
Change in order
I made an order, my first, and right after I realized I actually was not gonna be available for the delivery date so I emailed them to ask if I could move the date and their customer support responded quickly they were so helpful, kind and understanding . They helped me change the delivery date and I can’t wait to receive them !
Impressive Customer Service
Impressive Customer Service
Had an issue with my order and Ben and team was able to help me with everything. Response is prompt and definitely not a bot! Thank you~
The cutest delivery 🫶🏻
My daughter sent me these flowers for my birthday and it was the sweetest surprise in the cutest packaging! I had never heard of this company prior but will definitely use them in the future 🫶🏻
Absolutely perfect
My friend absolutely adored her flowers. The customer service was impeccable as I was having some technical difficulties/ error messages when ordering. I love this idea and I would 10/10 recommend to anyone. Perfect for any event or moment.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







