Frejafoods Bewertungen 207

TrustScore 4.5 von 5

4.5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Have a monthly delivery of bone broth.Having a husband who has eating issues post mouth cancer surgery,adding bone broth to his routine improves his nutrition and is always a welcome drink for someon... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Having tried the vanilla protein shakes I’ve decided to change to the plain shakes as I feel this will give me more variety in how I take them eg in coffee/tea. I also wanted to change my delivery per... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The Freja collagen protein shake should come with a clear warning that it may cause severe stomach upset on the packet. Tastes good but my usually strong stomach did not like it at all. If you are lo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebensmittelhersteller

Vom Unternehmen geschrieben

Sustainably produced in Norway, Freja bone broth gives you nourishing goodness as a drink or delicious ingredient. We simply simmer meaty bones, veg and herbs to make our completely natural bone broths, giving you the benefit of nutritious, wholesome food in convenient, 100% recyclable packaging.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

207 Bewertungen

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Hat 86 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 5 von 5 Sternen

I love it

i love this bone broth powder....its an easy delicious way get collagen,,,very good in coffee or other milky drinks. and very pure and natural.

4. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Kiara,

Thanks for much for your review - we really appreciate the support. So pleased you're enjoying the powder 😊

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Not only are the products fabulous

Not only are the products fabulous, the customer service is superb too.

I've been using the Bone Broth for over a year. In the run up to major surgery and recovery. It is essential for the assistance of collagen and soft tissue healing.

And, I use the chocolate protein shake on a daily basis to kick start my day with a good protein hit.

As someone who is lactose intolerant, I've searched for years for a good protein powder and I can hands down say this is the best! Whilst not as high in protein as some of the others, it is by far the tastiest chocolatey heaven! It's not grainy and it's great for my gut too.

1. Juli 2025
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Antwort von Frejafoods

Hi Claire,

Thanks so much for your review - it means a lot.

We’re really glad our Bone Broth and Chocolate Shake have been a helpful part of your routine, especially around your surgery and recovery. So pleased you've found a dairy free protein powder that's gentle on your gut 😊

Thanks again!

Evie,
Team Freja

Bewertet mit 2 von 5 Sternen

Did not enjoy product

Did not enjoy product

24. Juni 2025
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Antwort von Frejafoods

Hi there,

I am sorry to hear you did not enjoy the product you tried. If you ever need help trying a different product, please reach out to our customer service team!

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Great company

Fast and efficient ordering and delivery.

Very pleasant taste and easy to mix protein shake.

24. Juni 2025
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Antwort von Frejafoods

Hi Michael,

Thank you for the lovely review 😌

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Freja has become a staple in my…

Freja has become a staple in my household, I introduce my boyfriend, mother, and friend to it. It’s natural ingredients have helped me live a healthy lifestyle as someone who previously struggled with gut issues I can’t express how refreshing it is to have something delicious helpful and useful that won’t upset my stomach. Their customer service is friendly helpful and answers very professional and quickly. A special thanks to Evie who helped me out with my subscription.

30. Juni 2025
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Antwort von Frejafoods

Hi Ellen,

Thank you so much for sharing this - it means a lot!

We're thrilled to hear Freja has become a part of your routine, and that it's helping you feel your best without upsetting your gut 🙌

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Brilliant product and fadt delivery

Brilliant product and fadt delivery. I am very happy and will purchase again very soon!

23. Juni 2025
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Antwort von Frejafoods

Hi Lisa,

Thank you very much for the review! We're so pleased you're enjoying the products 😊

Evie,
Team Freja

Bewertet mit 1 von 5 Sternen

Problems with delivery

Problems with delivery
Every time I order from this company I have to chase them to find out where my item is . They say they have depatvjed but that haven’t .
I like the products but it’s so much hassle when you don’t have time
Really annoying!

25. Juni 2025
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Antwort von Frejafoods

Hi Emma,

Thanks for your feedback, and I’m really sorry for the delivery issues. I’ve replied to your email and arranged a replacement for you.

We know how frustrating courier delays can be and are actively reviewing our processes to improve this. Appreciate your patience and glad to hear you’re enjoying the products.

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Fast response

When I saw there was no phone no. I thought no, not another email and expected slow reply…I was wrong came back really fast and very helpful.
Didn’t realise they did other products as I got my broth from Waitrose, so looking at other reviews on here going to check out the protein powders and shakes.
Feeling optimistic.

20. Juni 2025
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Antwort von Frejafoods

Hi Angela,

Thanks so much for the review!
We really appreciate you taking the time to leave a review. Hope you find something new to enjoy 😊

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Exceeded my expectations!

Exceeded my expectations! Customer service is the best I've experienced in a while. I had a special request that was fulfilled easily. Delivery was quick too which I wasn't expecting at all. The quality of the products are top notch. I ordered the Bone Broth Starter Bundle, the mug and tea towel are gorgeous, excellent quality and look amazing in my kitchen. The little 'fun suggestion' (recipe) book is great, I will definitely be trying these and tweaking to my dietary preference.
100% recommend!
THANK YOU FREJA!

3. Juni 2025
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Antwort von Frejafoods

Hi Donna,

Thank you so much for your kind words! We’re really glad the Bone Broth Starter Bundle (and the extras!) hit the mark. We hope the recipe booklet offers some helpful ideas to make the most of it, in whatever way suits your routine.

Thanks again for letting Freja be part of your kitchen 😌

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Excellent product and customer service

I initially received the incorrect product but this was very quickly dealt with and resolved by Evie at Customer Services who was most helpful and arranged for the correct item to be shipped to me by express delivery and told me to keep the incorrect product as a goodwill gesture.

Very impressed with the service I received and the products are excellent quality too and so easy and versatile to use.

13. Mai 2025
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Antwort von Frejafoods

Hi Susan,

Thanks so much for taking the time to leave a review! We're really glad we could help, and it's great to hear you're enjoying the products 😊

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Easy to use website

Easy to use website
Fabulous product excellent in stews and soups and goes towards making "proper' gravy

24. April 2025
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Antwort von Frejafoods

Hi Nicola,

Thanks for your lovely review! We truly appreciate the support 😌

Evie
Team Freja

Bewertet mit 1 von 5 Sternen

Avoid this company Non existent customer service

Non existent customer service. No way of contacting them except by email. Deliberately vague. Have had issues with most orders. Promises delivery but doesn't. Have cancelled my subscription and have instead ordered from Hunter Gatherer who have a much better reputation and premium products.

24. April 2025
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Antwort von Frejafoods

Hi there,

We're really sorry to hear about your experience. We respond to every email, so if we’ve missed you, please don’t hesitate to reach out again at hello@frejafoods.com. It’s also worth checking your spam or junk folder in case our reply ended up there. We'd appreciate the chance to put things right 😊

Evie
Team Freja

Bewertet mit 5 von 5 Sternen

Best taste ever!

I m not a meat lover but wanted to give bone broth a try after hearing of the health benefits. The shakes are a perfect alternative if you don’t like the idea of meat and boy they taste good! Absolutely yummy! They also seem to make a difference to my skin and my osteoarthritis

25. März 2025
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Antwort von Frejafoods

Hi Monica,

Thank you so much for your wonderful review! We're thrilled to hear that you gave bone broth a try and enjoyed the shakes. We hope you continue to experience the benefits! 😊

Evie
Team Freja

Bewertet mit 5 von 5 Sternen

Absolutely love beef broth helps a lot…

Absolutely love beef broth helps a lot with my IBS and also noticed my skin looks better and I love the taste customer service is brilliant too

Thank you Freja

10. März 2025
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Antwort von Frejafoods

Hi there,

Thank you so much for your review! We truly appreciate the support. I am so pleased to hear our Beef Bone Broth has improved your health and skin 😊

Evie
Team Freja

Bewertet mit 5 von 5 Sternen

I have worked my way through several…

I have worked my way through several different brands and types of protein powder over the years and have been disappointed with EVERY. SINGLE. ONE. I can't tolerate whey; pea protein just tastes gross and powdery; chemical sweeteners are a no-no as is stevia and i dont want super processed crap. I've just bought Freja's unflavoured bone broth protein powder and the vanilla shake and OH MY ACTUAL DAYS, they are bloody lovely. Seriously smooth and creamy, no yucky after taste with either of them, and the unflavoured packs a mean protein punch! Im adding it to my overnight oats/chia puddings/shakes/pancakes. LOVE IT!! Thank you Freja!

10. März 2025
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Antwort von Frejafoods

Hi Jo,

Thank you so much for your review! It has been shared around the office and has been really appreciated. It is so lovely to hear how much you love our shakes and have been adding them to so many recipes. I love using the shakes in my overnight oats and porridge in the morning. Thanks again for our support.

Evie
Team Freja

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order, great range of products which ship promptly. Thank you.

23. Februar 2025
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Antwort von Frejafoods

Hi Lesley,

Thank you for your kind review! It is great to hear you love our products and service, and we truly appreciate your support.

Evie
Freja Team

Bewertet mit 2 von 5 Sternen

Don't recommend sachets

The carton bone broth I had was incredible. But storage wise doesn't make sense for me. So I ordered a big batch of the sachets
They are really very displeasing and definitely nothing in comparison.

6. März 2025
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Antwort von Frejafoods

Hi there,

I am sorry to hear you were not happy with the Instant Bone Broth Sachets. Please get in touch with us via our customer service email - hello@frejafoods.com, so we can understand why you were disappointed in the product and see how we can help.

Evie
Team Freja

Bewertet mit 5 von 5 Sternen

Delicious and even more so when you…

Delicious and even more so when you know how good it is for you ❤️ carrot 🥕 and Coriander soup is my favorite recipe.

23. Februar 2025
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Antwort von Frejafoods

Hi Emma,

Thank you for your lovely review! The carrot and coriander soup is a favourite in the team.

Evie
Team Freja

Bewertet mit 5 von 5 Sternen

No excuse to not get enough protein!

I have a hard time getting enough protein each day because I don’t have a big appetite (it would take 5-6eggs in the morning to get 30g of protein!) So I use the bone broth shake in my morning smoothie, the nutritional powder in literally anything that is saucy/soupy/stewy, and then I will sip on the bone broth throughout the day. It’s made it so much easier to get protein without having to eat massive amounts of food. And it’s all really delicious! The nutritional powder truly has no taste so you can add it into anything. Give it some time to mix in, and don’t be worried if it globs up a bit at first. It will settle in with some time and mixing. Highly recommend all of their products!

19. Februar 2025
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Antwort von Frejafoods

Hi Kristin,

Thank you for your lovely review! We're so pleased to hear that our Bone Broth Shake and Nutrition Powder have been a delicious and easy addition to your routine.

Emilie
Team Freja

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