Have a monthly delivery of bone broth.Having a husband who has eating issues post mouth cancer surgery,adding bone broth to his routine improves his nutrition and is always a welcome drink for someon... Mehr ansehen
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Having tried the vanilla protein shakes I’ve decided to change to the plain shakes as I feel this will give me more variety in how I take them eg in coffee/tea. I also wanted to change my delivery per... Mehr ansehen
Unternehmen hat geantwortet
Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier... Mehr ansehen
Unternehmen hat geantwortet
The Freja collagen protein shake should come with a clear warning that it may cause severe stomach upset on the packet. Tastes good but my usually strong stomach did not like it at all. If you are lo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Sustainably produced in Norway, Freja bone broth gives you nourishing goodness as a drink or delicious ingredient. We simply simmer meaty bones, veg and herbs to make our completely natural bone broths, giving you the benefit of nutritious, wholesome food in convenient, 100% recyclable packaging.
Kontaktinformationen
Vereinigtes Königreich
- frejafoods.com
4.5
Hervorragend
207 Bewertungen
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
A fantastic brand that we all need to be using
A fantastic brand that we all need to use! They also have an amazing customer service. I recently put a large order in that was delivered in 24hours. Unfortunately during transport two of the items were damaged. This problem was resolved and replaced straight away by a lovely customer service lady named Evie. I would highly recommend this product and there customer service
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Zoe,
Thank you so much for this lovely review - it means a lot!
I’m so glad we could get everything sorted quickly for you 😊
Evie
Team Freja
Worth a try if you want to put the best quality ingredients into your body . You may not realise it but your body needs this - cheaper versions have cut corners somewhere !
I tried Freya for first time and although a bit pricey for me at the moment I got the deal so I was pleased . I want to have good bone broth with good ingredients to help my pain in shoulders and just give me good nutrients for whole body and others had raved about it . I enjoyed the packet chicken broth very much and knowing it’s doing me good an added bonus . Thank you
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Deb,
Thank you so much for your lovely review!
We're so glad you enjoyed the Chicken Instant Broth. It means a lot to hear that you’re using bone broth to support your shoulder pain and overall wellbeing!
If price is a consideration, our bundles and subscriptions do offer more value - and we’ll always share seasonal offers when we can.
Thank you again for your kind words 😊
Evie,
Team Freja
Great range of quality products, super service!
I absolutely love these products, they’re such good quality, although are a little pricey. I love the instant bone broths and particularly like the shakes-you’d never dream that they were made from bone broth!
Today I emailed Freja with a product related enquiry, and I was genuinely amazed how speedy their response was, succinctly answering my question and even including a link to help me locate the suitable product! 5*
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Diane,
Thank you so much for your kind words – we’re really glad you’ve been enjoying the Instant Bone Broths and Shakes 😌
And thank you for your note on our customer service!
Evie,
Team Freja
Great customer service when contacted…
Great customer service when contacted about a delivery problem. Loving the Ramen & Pho 🍜 instant broths.
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Patricia,
Thanks for the review. So pleased to hear you're enjoying the Ramen & Pho 🍜😋
Evie,
Team Freja
Thank you for the order
Thank you for the order , wonderful customer service actually was Evie was so helpful as I needed to cancel a subscription that I pressed my mistake , she sorted it all for me , so kind abs helpful
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Shani,
Thank you for your lovely review! So glad I could sort it for you quickly 😌
Evie,
Team Freja
Evie is so lovely
Evie is so lovely. I’ve dealt with her a few times now and she is the best. Thanks Evie. The beef bone broth drink is delicious yum. I’ve got some more off Holland and Barrett! 💕
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Michelle,
Thank you for another lovely review!
So glad I could help, and that you're enjoying the Beef Bone Broth (it's my favourite product too!) 🫶
Evie,
Team Freja
So helpful and responsive to my…
So helpful and responsive to my questions. Contact forms usually get overlooked but I’m happy to say on this occasion, it resulted in great customer service.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi there,
Thank you very much for your kind review! Glad we could help 😌
Evie,
Team Freja
chicken bone broth
I ordered the chicken bone broth. It says you can have it as a drink.... I used 3 heaped table spoons and added boiling water... yuck, i had several sips and had to throw it away, disgusting.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Chloe,
Thanks so much for your feedback!
Our Chicken Protein Powder isn’t designed to be sipped on its own, as it doesn’t contain any herbs or seasoning. Instead, it’s best used as an easy way to boost your collagen and protein intake by adding it to savoury dishes like curries, pasta sauces, soups, and more - all without altering the flavour.
If you’d like any help or a recommendation for a product that’s great for sipping, please don’t hesitate to get in touch with our customer service team.
Evie,
Team Freja
Beautiful Clean Taste
I have been making these into soups for my lunch, they are very tasty.
Also, I'm not sure if it's my imagination or wishful thinking but I have noticed quite a bit of new hair growth along my hairline.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Donna,
Thank you for your lovely review!
So pleased you've been adding our bone broths into your lunches 🥣
Evie,
Team Freja
Did me a solid and didn't hesitate to…
Did me a solid and didn't hesitate to replace my purchases. And it is nice on its own in a freja mug. Its gonna be my winter go to.
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi there,
Thank you for the review! We're so pleased Freja will be your go to comfort drink over the winter months ☕️
Evie,
Team Freja
My kids love this
Great products, my children love the chocolate shake in their morning porridge, and my daughter loves her 'hot chocolate' treat. Thank you.
Also - great customer service when I had an issue with my subscription
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Christine,
Thanks for the review! So pleased your kids are enjoying the Chocolate Shake - it's a much healthier alternative to normal hot chocolates 😌
Evie,
Team Freja
The bone broths is amazing I cant cook…
The bone broths is amazing I cant cook without it now and love to drink in the morning.
24. September 2025
Antwort von Frejafoods
Hi Ashley,
Thanks for the review! So pleased to hear you're starting your morning with Freja 🙌
Evie,
Team Freja
Excellent service would highly recommend
Excellent service would highly recommend
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Fiona,
Thank you for your kind words 😌
Evie,
Team Freja
What a fantastic company
What a fantastic company. I have been using there products for a few months now and I find that there beef bone broth helps my gut issues immensely. I have diverticulitis and attacks have been dramatic reduced . Thank you Freja .
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Colin,
Thank you for leaving such a lovely review! We're so pleased you've felt better since using the broths 😌
Evie,
Team Freja
Excellent customer service when I had…
Excellent customer service when I had an issue with an order.
11. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Liz,
Thank you for your kind review - glad I could help 😌
Evie,
Team Freja
Very disspointed
Very disspointed. I bought the small sachets in Ocado. The chicken broth has a metallic taste in it, that I cant explain. Otherwise I can taste the chicken aswell and that should have been it to make it tasty.
I'll stick to Gallina blanca broth
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Maria,
I am sorry to hear you were not a fan of the Instant Chicken sachets. They're best as a natural stock cube alternative, perhaps using them like this would suit you better.
They shouldn't taste metallic, however. Please get in touch with our team at: hello@frejafoods.com
Evie,
Team Freja
Absolutely love this company!
Absolutely love this company!! I had a little issue with a product and the customer service went above and beyond and made the process effortless. I buy frequently from Freja and will happily recommend to anyone who will listen ⭐️ ⭐️⭐️⭐️⭐️
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Jenna,
Thank you for your kind review! So glad I could help 😌
Evie,
Team Freja
Really disappointed with the new recipe - Unflavoured protein/collagen powder
I’ve been using the Freja collagen/protein powder for over a year and loved it in my coffee. It didn’t affect the coffee in any adverse way and had a really positive impact on my skin and joints. They have recently changed the formula and I’m considering stopping taking it altogether because it is so bad. It doesn’t mix with my coffee and leaves horrible big lumps even with a frother. It’s also far too sweet. Please return to your original recipe!
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi there,
Thank you so much for your honest feedback - and I’m really sorry to hear you’re disappointed with the new recipe.
The change to our Unflavoured Shake was made to bring it more in line with the rest of the shake range - creating a consistent experience across all flavours. At the same time, we removed sunflower lecithin to make the product even cleaner and more natural, but this does mean it mixes a little differently.
To get the smoothest result in coffee or hot drinks, we now recommend following our new mixing tips here: https://frejafoods.com/pages/how-to-use-freja-shakes. The paste method works best, in my opinion.
If you’re looking for maximum collagen and protein per scoop, our Bone Broth Protein might be a better fit for your routine. It’s our most concentrated option - unsweetened, unflavoured, and ideal for stirring into drinks or meals.
We’d really love the chance to help get things right for you. Please do reach out to our customer service team directly and they’ll be happy to sort something for you 😊
Evie,
Team Freja
Great customer service
Really great customer service, my address needed amending. I sent an email and it was done straight away. Very fast response and cheerful!
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Sammy,
Thanks for the review! So pleased I could help you quickly 😀
Evie,
Team Freja
Great tasting product
Freja have great tasting bone broth products that deliver good nutritional quality. I love the beef , which in my opinion is the best flavour, and often use it in my hot chocolate drinks !
Customer service is great too the only thing is, for the price, I wish a pack would last me the whole month . Other than that, I find the products really enjoyable😍
28. September 2025
Bewertung ohne vorherige Einladung
Antwort von Frejafoods
Hi Sher,
Thanks so much for your kind words! We’re thrilled you love the flavour (especially the beef!) and it’s wonderful to hear you’ve found such a creative way to enjoy it 💛
Evie,
Team Freja
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