BEWARE !! I ordered a 1TB hard disc and he sent me a 2TB disc which would not work in my recorder. He then emailed to say that my recorder was at fault and that I should send it to him... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
BEWARE !! I ordered a 1TB hard disc and he sent me a 2TB disc which would not work in my recorder. He then emailed to say that my recorder was at fault and that I should send it to him... Mehr ansehen
Unternehmen hat geantwortet
Oh my goodness what do you do if suddenly your Freesat television viewing without any warning suddenly goes kaput? Your window on the world goes completely dark and you are left aghast and seemingly... Mehr ansehen
Last month, I wanted to order a Manhattan Aero 4K TV Streamer for my parents, but couldn't find anywhere that had any in stock except for Freesat Spares. I decided to take a chance and order one from... Mehr ansehen
Excellent company. Clear website, decent description for the parts, detailed guides and even videos on YouTube. Great communication via email following the order I placed. The package very quickly dis... Mehr ansehen
Unternehmen hat geantwortet
We are an independent supplier of Parts & Accessories for the Freesat UK Products & Lots of other TV, Satellite Products. Offering Repair Services on Arris, Panasonic & Humax Set top boxes. We have tonnes of expert advice in our blog, and if you get stuck, we can help via our webchat service.
The Potteries, Langford Road, BS23 3PD, Weston-super-mare, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I went to Freesat spares following a recommendation from trusted friend. Which I would like to add to. The knowledgeable assistance, particularly from Kieren; was very good & considerate. Most appreciated in this day & age. Thanks all
Robert
Great help sourcing internal wiring for a broken freesat box. Also only charged for postage.
Yes u were right I did get the wrong company , my apologies
Bought a refurbished unit and the HDD fail after a year. Asked for a fix and they provided the replacement with tools and instructions and delivery all free (offered to fix it for me too if I could post it to them). Quick and responsive. Great service
Prompt service, friendly and helpful. Informed what to expect and price range applicable. Kieron knows his stuff! Fair price
I needed an equivalent to my failed Sata drive and advice and supply were excellent. Then used their chat line, because Humax unit was not letting me format drive. Received immediate and good advice enabling me to resolve problem. In modern times such service is rare and pleasing
Very straightforward ordering process and order arrived quicker than anticipated which was great. Watched YouTube guidance for how to install hard drive which was extremely helpful. Would definitely use again and recommend to others

Antwort von Freesat Spares
Very helpful staff with a desire to give the best service possible.When my order went missing for a while,they did their best to ameliorate the situation and achieve a successful outcome.Excellent result

Antwort von Freesat Spares
Yesterday,7/6/26, I recoded 3 items which duly showed up on the 'recently recorded' list. Today, these recordings have inexplicably disappeared, as though they'd never existed. Recording memory is only 50% used, and anyway they were THERE, until they vanished. Mystifying and hugely disappointing and frustrating.

Antwort von Freesat Spares
Last month, I wanted to order a Manhattan Aero 4K TV Streamer for my parents, but couldn't find anywhere that had any in stock except for Freesat Spares. I decided to take a chance and order one from them despite having never heard of them before. They answered my email query almost immediately and the item was posted very promptly, meaning it arrived in time for the bank holiday weekend. My dad was delighted. Brilliant little business.
Ordered had for my freestat box paid never received it and 6 weeks later got message saying it was lost and received refund went to order again and it had gone up by &£20 so did not order again so not to happy

Antwort von Freesat Spares
Would have been nice if we were given details over the part(s) replaced. For transparency and more importantly to avoid unnecessary future arguments over parts warranty.
Despite a following-up email, such particulars have not been provided.

Antwort von Freesat Spares
Paid postage for quote to repair, got quick response and very reasonable repair price, authorised and back up and running again in just a few days. BT YouView box.

Antwort von Freesat Spares
Ordered the DIY hard drive replacement kit great price even included the tools to do it. Never done it before so followed the video on YouTube it was so easy couldn’t believe it. Now my freesat is fixed up and running within 10 minutes. So much cheaper than buying a new box. I think this is brilliant. Great to be able to repair in our disposable world. Highly recommend them and will definitely be using them again 👍👍

Antwort von Freesat Spares
Well worth the effort to contact and get back to freesat without the rip off new box price

Antwort von Freesat Spares
Freesat spares repaired my Humax box very promptly and returned it to me. Unfortunately, failed again after two weeks so they undertook a second repair under warranty without hesitation. Sadly, the box failed again after two weeks. Contacted Freesat spares and they concluded that the box was old and beyond economic repair. They did however offer a full refund of original fees.
It is worth mentioning that the same box was repaired by them two years ago and worked flawlessly until the current issues.
I was very pleased with Freesat Spares and have no hesitation in recommending them

Antwort von Freesat Spares
Ordered an SSD from this company 0n 200326, dispatched on 270326. Still not arrived. Tracking (Royal Mail) states 'were expecting it' . Followed up with Freesat spares on 040426 and was advised they would resend. No tracking link sent. Still not arrived. They are now blaming their courier (Royal Mail) and have cancelled my order. My freesat box is now bricked. Clearly dont care. 'We Love our Customers' they say. Avoid like the plague.

Antwort von Freesat Spares
I'm not a customer yet but soon will be,early indications are very good swift response to my query,so as soon as the item becomes available I will be ordering

Antwort von Freesat Spares
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