I was so anxious about a curtain assignment and called immediately to talk with a faculty member, I got the pleasure of speaking with Nicole, she was so friendly, supportive and reassuring. if it wasn... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I just wanted to give a big thank you to Jamie for helping me with my queries. She was very nice, friendly and approachable throughout our chat. She made everything easy to understand. I really apprec... Mehr ansehen
Jamie answers all my questions so well, I called the number to ask but I still can't understand so I went for the chat support and as I said Jamie gave me all the answer, well done . Thank you so much... Mehr ansehen
Jaime from Student Services was really nice and helpful. Jamie assisted me as much as they were able to do and made sure that I am aware that someone will contact me as soon as possible to discuss my... Mehr ansehen
4.6
Hervorragend
1913 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Overall very disappointed
I was needing to complete a school based education certificate to relocate internationally and secure a job at a school in Thailand. After reading many different websites I decided to go with foundation education due to how easy and straightforward the course was going to be. I needed something with no practical work included due to working full-time and only wanting online assessments and foundation education seemed to fit that perfectly.
Shortly after successfully enrolling, I jumped onto my student portal to take a look at the online assessments and majority of them required all video footage and role play in a real work environment, this was NOT at all what I read and I was very angry that Nearly all of them were practical. Soon after, Thailand changed all there requirements resulting in this certificate to be a waste of time. I requested to terminate the course because I didn’t even start it yet and it wasn’t necessary anymore, but due to just being outside the cooling off period, I was not able to quit the course and still required to pay the remainder 12 months direct debt which equaled to $4500 from my memory.
I understand when you sign up to something you agree to a contract, but I believe proper reason for terminating should defintely be considered and you should be allowed too within reason. I also didn’t appreciate being mislead with the what the course was about and felt I was completely fooled. I also think it’s very strange that you can’t pay extra money to it with your online banking, your needing to call everytime to make additional payments and majority of the time you can never get a hold of them.
30. April 2026
Bewertung ohne vorherige Einladung
Francis was very helpful in providing…
Francis was very helpful in providing the information I need for my new enrolment as well as providing me details of what to expect moving forward
29. April 2026
Bewertung ohne vorherige Einladung
Francis
Francis took the time to understand my questions and answer them simply and quickly for me!
28. April 2026
Bewertung ohne vorherige Einladung
very helpful
28. April 2026
Bewertung ohne vorherige Einladung
Helpful and Efficient
I was needing an assignment marked and Nicole E was super efficient and helpful in helping me out. After I completed my course, Nicole E also fast tracked the graduation process for me as I needed it for my employer. I found her super helpful throughout the process :)
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi Georgia,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team is always here to help – we're just an email, phone call or live chat away.
All the best,
The Foundation Education Team
Marc was very helpful and supportive
Marc was very helpful and supportive, he responded so quickly and efficiently. He really helped with my situation.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Thanks so much for sharing this great feedback with us, Elysha.
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The Foundation Education Team
Francis Jabian was a great help and…
Francis Jabian was a great help and assisted with all my questions.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi Tagred,
Thank you for your kind words. We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The Foundation Education Team
Marc,
Marc,
It’s been a pleasure chatting with you today! thanks for helping⭐⭐⭐⭐⭐
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi!
Thank you for taking the time to share your experience with [insert person who helped name]. Knowing our students and graduates are satisfied and doing well lets us know we’re on the right track. Great work on all that you’ve achieved so far.
Thanks again,
The Foundation Education Team
Mark was helpful and gave me the advice…
Mark was helpful and gave me the advice I needed. Even offered a phone consult if needed. Great service.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi Iris,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team is always here to help – we're just an email, phone call or live chat away.
All the best,
The Foundation Education Team
Thank you Marc!
My experience this morning when talking to Marc from Student Services was fantastic! He was friendly, helpful and efficient. My issue was fixed on the spot, thank you Marc!
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Thanks so much for sharing this great feedback with us, Eliza.
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The Foundation Education Team
Friendly and supportive
Laine was very friendly and was very patient with my queries. Assisted me with all my doubts and did not take long to help me out. I was on hold for very few minutes which was really good.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi Krisha,
Thank you for your kind words. We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The Foundation Education Team
great help
great help, and answered specifically to the questions that I asked. Really polite and easy to talk to as well.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
We’re so thrilled to hear. Thank you for taking the time to share your experience with us, Charlotte. We can’t wait to see where your exciting new career takes you.
Wishing you all the best,
The Foundation Education Team
Samuel answered all of my questions and…
Samuel answered all of my questions and was clear.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi Sienna,
Thank you for taking the time to share your experience with [insert person who helped name]. Knowing our students and graduates are satisfied and doing well lets us know we’re on the right track. Great work on all that you’ve achieved so far.
Thanks again,
The Foundation Education Team
I had a very concerning experience with…
I had a very concerning experience with this provider.!
I enrolled over the phone and was not clearly informed about the full terms and total cost of the course. I did not personally complete or review the agreement before it was processed.
I have never accessed or attended any classes, and I submitted a cancellation request which was confirmed. However, I am still being required to pay the full course fee.
I am currently disputing this matter as I believe this situation is unfair and does not reflect proper informed consent.
I recommend that others carefully review all terms and ensure full understanding before agreeing to anything.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students, and we're sorry your experience was not up to the standard we strive for.
We’d love the opportunity to chat with you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@foundationeducation.edu.au and one of our Student Experience Managers will be in contact.
Kind and helpful
Kind and helpful. Samuel provided all the information that I needed in a timely manner.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi Edyta,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team is always here to help – we're just an email, phone call, or live chat away.
All the best,
The Foundation Education Team
Thank you Samuel!
Great and fast service, and answered all my questions clearly and professionaly.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi Simon,
Thank you so much for sharing your feedback with us. We truly appreciate it.
We’re continually striving to improve and deliver the best possible experience, and it’s wonderful to know your kind words reflect that we’re on the right track. Congratulations on all you’ve achieved so far.
Wishing you continued success in your journey ahead.
Warm regards,
The Foundation Education Team
Complimentary Extension
The assistance I received was amazing! Marc helped me so quickly and so efficiently! I am truly grateful for the support and understanding.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi Kirsty,
Thank you for your kind feedback we truly appreciate you taking the time to share your experience with us. We’re delighted to hear that you’ve had a positive experience.
We’ll be sure to pass your thoughtful comments on to our team, as we know they’ll be greatly appreciated.
Warm regards,
The Foundation Education Team
Samuel is a chat start
Samuel put me onto the right member of the team (finance) and got me sorted quick smart.
I have also delt with Samuel on the chat service a few times and he is always positive and helpful.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi Jocelyn,
We’re delighted to hear about your experience. Thank you for taking the time to share your feedback with us. We’re excited to see where your new career path takes you and wish you every success moving forward.
Warm regards,
The Foundation Education Team
Amazing Francis He is very helpful.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Foundation Education
Hi Alice,
Thank you for your feedback. I’m delighted to hear Francis was so helpful. We appreciate your support!
Antwort von Foundation Education
Hi Rebecca!
Thank you for your feedback. I’m glad you found our team helpful and appreciate your support.
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