Forman & Field Bewertungen 624

TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

What an amazing service. I asked for it to be delivered on a certain even when the option was not available online the day after when I was placing the order and they made it happen so I got fresh fis... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My husband and I thoroughly enjoyed the Forman's Smokehouse Tour last Saturday. Starting with a fascinating talk by Lance Forman, followed by highly skilled demonstration in the factory by Master Carv... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Brilliant service & food, thank you! The Forman's team kindly turned around my New Year's Eve order swiftly and efficiently - it arrived on time, beautifully packaged, and was delicious. Our guests th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Why do I always submit an order at Christmas? Consistently high-quality and consistently reliable delivery. Everything properly packed and as described. Over the years, I've become better at fin... Mehr ansehen

Unternehmensdetails

  1. Lebensmittelanbieter
  2. Meeresfrüchte-Restaurant

Über Forman & Field

Vom Unternehmen geschrieben

Forman & Field is part of the Forman family of companies spearheaded by H. Forman & Son, the world-renowned smoked salmon business that dates back to 1905.

Forman & Field is our gourmet food home delivery service. It's very simple. We source the finest foods from across the British Isles and whisk them, fresh as can be, to your doorstep.

Fish, meat, cheese, charcuterie – the very best we can find. We also make gourmet dishes for top restaurants and hotels so you get to try those, too, in the comfort of your home.

By the way, in case you're wondering, there is no Mr Field but there is a Mr Forman: Lance Forman, the great grandson of Aaron 'Harry' Forman who started this deliciously fishy tale.

WHY F&F FOOD TASTES SO GOOD

In a nutshell: Quality, freshness, and a team that cares.

1. All ingredients are fresh as a daisy. A freshly-picked super-fresh daisy.

2. Every dish is made to order. Your order arrives and we start preparing it. That’s it. Nothing sits on shelves. If an item arrives frozen, that’s because we want to lock in the freshness.

3. We only work with family-run, artisan suppliers. Because ethical husbandry, seasonality and flavour are their priority.

4. Everything is made by hand. We pack every order by hand, too, using specialist protective packaging.

5. We use overnight couriers. It means your food arrives in tip-top condition.

LONDON’S FIRST EVER PROTECTED FOOD

We’ve been producing London Cure Smoked Salmon for over a century, so it was a proud day for us when our ‘London’ Cure’ smoked salmon was recognised as a delicacy worthy of PGI Certification. PGI status, enforced by law, is designed to protect and celebrate traditional regional foods similar to Champagne, Parma ham, Melton Mowbray pork pies and Wensleydale Cheese to name just a few.

Not only is ‘London Cure Smoked Salmon’ now the only smoked salmon in the world with protected status, but London’s first ever food or drink to achieve this coveted recognition.

The PGI label also protects consumers from buying cheap imitations that are not of equivalent quality or have a different flavour. But with Forman’s you don’t need to worry. We are the only smoked salmon producer in the world to hold this coveted status.

Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

624 Bewertungen

5 Sterne
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Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 4 von 5 Sternen

Nice product - not quite what I was expecting though

Delivery was exactly as notified.
Product was very tasty but not exactly what I had expected.
I ordered a Tarte Tatin expecting the traditional caramelized "upside down" apple tarte - what we got was more of a caramel apple flan - delicious , but not the traditional version I had expected.

19. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Forman & Field

Good morning Sandra,

Thanks so much for the review, though I'm sorry to see what you received wasn't what you were expecting. This recipe is a creation of our Managing Director who was trained under the Roux Brothers, and so this Tarte Tartin is a direct descendent of them! Naturally between chefs there will always be small personalisations, which is a beautiful thing, but I can absolutely assure you that our Tarte Tartin is very classic, you can't get much more classic than the Roux Brothers!

However I am sorry that, despite it being delicious, it was different to what you were hoping for. If ever there's anything that you weren't happy with, or even if there were any questions regarding the items you receive (or are yet to receive!) please do e-mail us, we're always happy to help and no query is too small.

We hope to hear from you soon, and in the mean time hope you have a lovely day.

F&F x

Bewertet mit 2 von 5 Sternen

Chicken Soup

Hi, the chicken soup arrived and I was so disappointed as the stock was tasteless. I had to add a stock cube. Shan't be ordering again.

29. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Forman & Field

Good morning Stephanie.

Ouch, this was a very disappointing review to read! Honestly I have to wonder if something has gone wrong with our cooking method here, as so many people absolutely love the chicken soup, it's one of our best sellers!

I would always recommend contacting Customer Services if you have have an issue (I'd recommend this for any company, but especially our own!). We're a small business and your happiness is important to us, it definitely stings to get a 2 star review especially when we've not yet had a chance to look into, and more importantly, fix anything.

If you still want to get in touch we'd love to hear from you!

Beth

Bewertet mit 5 von 5 Sternen

Great communication

Great communication. Delivery on time. Delicious jerky will keep buying.

16. September 2023
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Antwort von Forman & Field

It's so moreish isn't it!! Thank you for the lovely review :)

Bewertet mit 3 von 5 Sternen

The salted caramel chocolates were…

The salted caramel chocolates were missing from the box Also the link on the website to receive a discount code never materialised. It took 2 emails and a telephone call to receive it.

15. September 2023
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Antwort von Forman & Field

Good morning Juliet,

Thank you for your comments. I can see discount code was e-mailed to you when you subscribed to the newsletter and it looks like this e-mail was opened too, perhaps you didn't see the coupon code at the bottom of the e-mail, is that possible? Either way, I'm sorry you were left feeling dismayed about this. It's a relatively new process and system for us and so there are times we're ironing out any teething problems as and when they come through, I'm sorry if you got caught up in this.

With regards to the Salted Caramels, I've just spoken to the team who confirmed there were no problems with stock of this product when this lovely package was dispatched, so it absolutely should have been in the order.. I can't see that anyone has been in touch to let us know that the chocolates weren't in the box so it doesn't look like we've had a chance to fix this, could you perhaps e-mail our Customer Services to get this rectified?

It's always disappointing to receive a negative review, but even more so when we haven't been notified of any problems that we need to fix, so we'd really appreciate a chance to fix this please.

Kind regards,

F&F

Bewertet mit 5 von 5 Sternen

Yes I would use them again.

Great communication from the company about the delivery. The food was amazing, particularly the Soufflés. Good portions and very well packed.

14. September 2023
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Antwort von Forman & Field

A beautiful review to read, thank you Jackie, I can even tell you how helpful this is to a small business like ours!

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service! Very tasty food

13. September 2023
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Antwort von Forman & Field

Thank you so much for this!

Bewertet mit 3 von 5 Sternen

The terrine was delicious however the…

The terrine was delicious however the Mel bagels were all broken and not able to be served. Shame

12. September 2023
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Antwort von Forman & Field

Good morning Christine. Thank you for your comments, though I'm sorry to see you were left disappointed.

We love the Mel Bagel toasts so much, but they are incredibly delicate. We've tried so many different methods to keep them completely intact in transit, including introducing a sturdy (and lovely keepsake!) Forman & Field tin to dispatch them in, but unfortunately we just haven't found a way to maintain the beautiful shape that they leave us in. For this reason we've almost had to admit defeat, and so now we make mention on the website that the toasts may unfortunately break in transit. However, this should mean that if they do break in transit they will simply turn into bite sized cracker pieces that are perfect for your pate!

If they arrived in anything less than this and were unusable we would always recommend you contact Customer Services with some photos, if we need to make something right we want to know about it!

We hope to hear from you again soon!

F&F

Bewertet mit 5 von 5 Sternen

Excellent food

Excellent food, clear instructions and good service

11. September 2023
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Antwort von Forman & Field

We can't ask for more than that can we Suzanne, thank you for this lovely comment!

Bewertet mit 5 von 5 Sternen

Delicious

Food was delivered in good condition was tasty and my guests devoured it. Not having a time slot for delivery is quite hard to negotiate.

11. September 2023
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Antwort von Forman & Field

Good morning Paul, thank you so much for the comments.

Our drivers will leave your package safe somewhere if you're not in to receive the package, so whilst there's no delivery slot as such, we do our best to make sure that this doesn't impact you too much. Equally, if you need this for a certain time or a special event, please do email us prior to the delivery, we'll do everything we can to accommodate any special requests.

I hope this helps a little!

Have a great day.

F&F x

Bewertet mit 5 von 5 Sternen

Fantastic product

Very helpful on the phone when ordering. Smoked Salmon arrived on time - very well packaged in ice packs. Beautiful Salmon! Lovely gesture of chocolates and tote bag included, thankyou.

7. September 2023
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Antwort von Forman & Field

Excellent to read Gill, and you're more than welcome about the chocolates and the tote bag! Thank you for such a lovely comment. F&F x

Bewertet mit 5 von 5 Sternen

Great food

Great food, we will buy again for sure.

6. September 2023
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Antwort von Forman & Field

Love to read this Marco, thank you for this it's appreciated! :)

Bewertet mit 4 von 5 Sternen

Fantastic Fish Feast

Really enjoyed the meal that Forman and Field delivered in the main.

The Miso Cod was amazing as were the huge prawns and the salmon and scallop skewers delish.

The victoria sponge was not amazing, although serving with Tesco custard definitely helped

The main disappointing part of the meal was the Petit Fours - I had hoped for something a bit more special for the money charged.

21. September 2023
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Antwort von Forman & Field

Good morning Helen,

Thank you much for the comments Helen, I will pass these on to the team.

I'm sorry to see you were disappointed with the Petit Fours. Each one is hand-crafted so they are incredible artisanal, if you have any comments on what you think we could do to improve the we're always happy to hear them!

Have a lovely day, and thank you again for taking the time to leave your comments.

F&F x

Bewertet mit 5 von 5 Sternen

Superb food

Superb food, delivered on time. Will be using you again.

8. September 2023
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Antwort von Forman & Field

Wonderful, thank you so much for the glowing stars John!

Bewertet mit 5 von 5 Sternen

Superb food & great service

Wonderful customer service - they really go the extra mile - and the food quality is superb. Tasty, luxurious, & top quality.

18. September 2023
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Antwort von Forman & Field

Thanks so much for this Lorna, really love to read this!

Bewertet mit 5 von 5 Sternen

When I placed the order

When I placed the order, it was a with a very friendly helpful lady on the telephone. It was a pleasure to be able to speak to a real person! They recommended when the best delivery date would be for me and the order would be delivered by one of their own drivers they were extremely reliable and did what they promised to do, my order was perfectly executed And I even was given some chocolates as a gift in my order which was a lovely surprise

4. September 2023
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Antwort von Forman & Field

Thank you so much Sooozee, we're always happy to hear from you and we're so glad you loved the complimentary chocolates. We look forward to hearing from you next time!

Bewertet mit 5 von 5 Sternen

I had missed thr drlivery slot but had…

I had missed thr drlivery slot but had an important dinner event . Foreman and Field asked the chefs to see if they could turn this around for me and they did . They never disappoint.
Found them in lockdown and hsve used ever since . Lots of choice snd the vegetarian options are v good too .

3. September 2023
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Antwort von Forman & Field

What a beautiful message thank you so much Sara! We'll always do our best to turn things around for you, even if it's past the cut off time, so I'm glad we were able to help! Speak soon!

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