Forman & Field Bewertungen 624

TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

What an amazing service. I asked for it to be delivered on a certain even when the option was not available online the day after when I was placing the order and they made it happen so I got fresh fis... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My husband and I thoroughly enjoyed the Forman's Smokehouse Tour last Saturday. Starting with a fascinating talk by Lance Forman, followed by highly skilled demonstration in the factory by Master Carv... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Brilliant service & food, thank you! The Forman's team kindly turned around my New Year's Eve order swiftly and efficiently - it arrived on time, beautifully packaged, and was delicious. Our guests th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Why do I always submit an order at Christmas? Consistently high-quality and consistently reliable delivery. Everything properly packed and as described. Over the years, I've become better at fin... Mehr ansehen

Unternehmensdetails

  1. Lebensmittelanbieter
  2. Meeresfrüchte-Restaurant

Über Forman & Field

Vom Unternehmen geschrieben

Forman & Field is part of the Forman family of companies spearheaded by H. Forman & Son, the world-renowned smoked salmon business that dates back to 1905.

Forman & Field is our gourmet food home delivery service. It's very simple. We source the finest foods from across the British Isles and whisk them, fresh as can be, to your doorstep.

Fish, meat, cheese, charcuterie – the very best we can find. We also make gourmet dishes for top restaurants and hotels so you get to try those, too, in the comfort of your home.

By the way, in case you're wondering, there is no Mr Field but there is a Mr Forman: Lance Forman, the great grandson of Aaron 'Harry' Forman who started this deliciously fishy tale.

WHY F&F FOOD TASTES SO GOOD

In a nutshell: Quality, freshness, and a team that cares.

1. All ingredients are fresh as a daisy. A freshly-picked super-fresh daisy.

2. Every dish is made to order. Your order arrives and we start preparing it. That’s it. Nothing sits on shelves. If an item arrives frozen, that’s because we want to lock in the freshness.

3. We only work with family-run, artisan suppliers. Because ethical husbandry, seasonality and flavour are their priority.

4. Everything is made by hand. We pack every order by hand, too, using specialist protective packaging.

5. We use overnight couriers. It means your food arrives in tip-top condition.

LONDON’S FIRST EVER PROTECTED FOOD

We’ve been producing London Cure Smoked Salmon for over a century, so it was a proud day for us when our ‘London’ Cure’ smoked salmon was recognised as a delicacy worthy of PGI Certification. PGI status, enforced by law, is designed to protect and celebrate traditional regional foods similar to Champagne, Parma ham, Melton Mowbray pork pies and Wensleydale Cheese to name just a few.

Not only is ‘London Cure Smoked Salmon’ now the only smoked salmon in the world with protected status, but London’s first ever food or drink to achieve this coveted recognition.

The PGI label also protects consumers from buying cheap imitations that are not of equivalent quality or have a different flavour. But with Forman’s you don’t need to worry. We are the only smoked salmon producer in the world to hold this coveted status.

Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

624 Bewertungen

5 Sterne
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Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Fabulous private tour of Forman's…

Fabulous private tour of Forman's facilities. Well organised, very professional and friendly. Good to meet team members and special thanks to Lance, Darren and Claire. I'm a relatively new customer but have found all the products I have purchased are of the highest quality and wouldnt hesitate to recommend.

1. Juli 2024
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Antwort von Forman & Field

We're so pleased you enjoyed your private tour with us, we loved sharing our passion with you all! We look forward to seeing you again soon! F&F x

Bewertet mit 5 von 5 Sternen

Really love the variety of choices…

Really love the variety of choices available. Good to be able to try both new items and also old favourites .
Good quality food, well packaged and delivered safely.

21. Juni 2024
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Antwort von Forman & Field

Thank you so much for your feedback Chris, we're so pleased you love the variety of our products and we love to create some old family favourites! F&F x

Bewertet mit 5 von 5 Sternen

Fabulous product and service.

Fabulous product and service.
We ordered the salmon and langoustine terrine for our small dinner party and it was amazing everyone loved it.
Delivery was spot on arrived on time
Would definitely recommend.

21. Juni 2024
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Antwort von Forman & Field

Thank you so much Margaret, we really appreciate you taking the time to leave us such a lovely review ! We are so happy to hear that you had a great experience with our delivery and with our terrine.

We cannot wait to see you with us again !

All the best,
F&F

Bewertet mit 5 von 5 Sternen

Yay - a company that can be relied upon

Ordered poached salmon. Not only was it delicious but it was packaged beautifully and securely and kept the fish cold for over 2 days out the fridge. Delivery driver also polite! Thank you!

18. Juni 2024
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Antwort von Forman & Field

Wow, thank you so much for your amazing feedback! We're so pleased you enjoyed your Poached Salmon and that your overall experience was great, you can certainly rely on us! F&F x

Bewertet mit 5 von 5 Sternen

Great customer service and great food!

I’m pleased to say we enjoyed our latest F&F order very much! As with our previous order for our Anniversary last year, the ordering & delivery process was all extremely smooth and as before everything arrived securely packaged on my chosen delivery date the day before my wife’s birthday. The mini fishcakes we ordered were absolutely delicious – we had half of the pack between us as a starter (freezing the rest for another time) and Whitebait as a main course.

17. Mai 2024
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Antwort von Forman & Field

Thank you so much for choosing us to be a part of your special celebrations, we are delighted you enjoyed your order with us and that the ordering process was smooth, we look forward to providing you with some more delicious food in future! F&F

Bewertet mit 5 von 5 Sternen

I highly recommend booking a tour…

I can highly recommend booking a tour of Forman & Field. It's a great experience and I learnt so much from the owner who is very enthusiastic and engaging. The demonstrations are brilliant and ends with a delicious salmon platter served 8 ways.

17. Mai 2024
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Antwort von Forman & Field

Hi Jo,
That is great to hear. I will pass your kind words onto the team.
Hope to see you at Forman's again sometime soon.
All the best,
F&F

Bewertet mit 5 von 5 Sternen

Forman and Field has become my “go to”…

Forman and Field has become my “go to” gift provider!
I live in Canada and my daughter lives in the UK….I have tried various well known retailers over the years and stumbled on Forman and Field a year or so ago. The review have been over the moon from my daughter and son in law….quality is always superb and delivery efficient and on time. The treats are always appreciated and fresh fresh fresh. Having confidence that what I send will be top quality and well received is VERY important…..I appreciate the consistent focus on customer service and quality!

3. Mai 2024
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Antwort von Forman & Field

Thank you Jo-Ann! We are all overjoyed to hear your wonderful feedback, we always put the utmost care and love into all that we do and it means so much to us that our lovely customers, such as yourself, can see that! We cannot wait to see you with us again.

The F and F team

Bewertet mit 5 von 5 Sternen

Always beautifully presented and always…

Always beautifully presented and always delicious

26. April 2024
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Antwort von Forman & Field

Thank you so much for your lovely comment! Our team puts a lot of care in each and every item so it means so much to us when we hear positive feedback from wonderful customers such as yourself

Bewertet mit 4 von 5 Sternen

Smoke house tour

Smoke house tour
My friend and I were part of a group tour of the smoke house on Saturday 20th April, starting at 11AM lasting about 3 hours.
We were warmly greeted at the entrance, with directions to the restaurant part and sat at a table for 2 by the window overlooking the canal towards the school, behind it the Olympic stadium.
We found the talk by Mr. Forman very interesting, informative and entertaining at times.
The smoke house downstairs was very clean, spacious andwell organised. Full marks for demo of salmon slicing skills.
The salmon sampling of different cure afterwards was delicious, was enjoyed.
Although the directions to the building was given in the email, we had a little difficulty finding it

20. April 2024
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Antwort von Forman & Field

Thank you for your kind comments Lai. We are delighted to hear that you enjoyed your visit to the smokehouse. It is such a fun day out and we love hosting these events.
We have taken your feedback regarding the directions on board and are in the process of adding our what3words location in order to help guests navigate to our location.

All the best, F&F

Bewertet mit 5 von 5 Sternen

Would 100% get again and recommend

Would 100% get again and recommend, quality is always good. Thank you.

17. April 2024
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Antwort von Forman & Field

Thank you so much Kaya, we are so happy to have you as a customer and we look forward to speaking with you again soon!

Bewertet mit 5 von 5 Sternen

TOP OF THE RANGE

We have just had our first order from Forman & Field; it certainly will not be our last. The ordering and the delivery process were faultless in every regard. Much more importantly, the tuna carpaccio was superb. Our problem now is to decide what we should include in our next order.

10. April 2024
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Antwort von Forman & Field

Thank you so much for your review! This is exactly what we strive for and it means so much when we see such lovely feedback from people such as yourself. We look forward to speaking to you again soon.

Bewertet mit 5 von 5 Sternen

Consistently great high quality food

This is our second order and again, the food is exceptional! The truffled potato pavé is luxurious, oozing with high quality lightly salted butter and just the right amount of truffle - it’s a real treat and was fantastic with our Easter main. If you are vegetarian, you must try the cheese, walnut and courgette pithivier so tasty, different and something you can’t get anywhere else.

Everything comes well packaged and is kept cold via courier delivery so no need to worry about how long it has been on the road. We can’t recommend Forman & Field enough and to be honest, we’d rather use them for a celebratory meal than go out to a restaurant as you can guarantee how consistently good the food is, regardless of what you order.

31. März 2024
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Antwort von Forman & Field

Wow, we are over the moon with your comments Lee, thank you! We're proud to offer restaurant quality meals in the comfort of your own home and look forward to hearing from you again soon, we're here when you need us.

Bewertet mit 5 von 5 Sternen

Excellent service and great produce.

I have dealt with Forman and Field for several years and I am impressed by the quality of their products and their service. I often raise queries with their staff and I always receive prompt and helpful information. A particular recent example was an Easter basket which was delayed by the courier in transit. I was contacted by their staff who explained the reason and the parcel arrived next day in time for Easter sundY.

31. März 2024
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Antwort von Forman & Field

Thank you for your continued support Mike, it's always a pleasure speaking with you and I'm glad we could resolve your Easter issue in time for your plans.

Bewertet mit 5 von 5 Sternen

I've reached an age where I would…

I've reached an age where I would rather have an outstanding product once in a while than mediocre food more often. The wild smoked salmon is expensive but in taste and texture it is simply the best I have ever found. The service was fast and customer service 100 percent perfect.

1. April 2024
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Antwort von Forman & Field

Thank you so much for your feedback Jacqueline, our wild smoked salmon is a true delicacy and a real treat! We look forward to speaking with you again soon.

Bewertet mit 5 von 5 Sternen

The most brilliant customer service

The most brilliant customer service, delivery, presentation and of course, produce!
After contacting the fabulous team in customer service, their support and excellence in customer care, meant all my expectations were truly exceeded!
When I received my gorgeous delivery, the hamper was divine. The quality and taste of all the produce was superb.
Such a beautiful gift to receive.
The food was so delicious we are in the process of ordering individual items we tried in the care hamper for our regular meal times!
Could not recommend this service and the team high enough.
Thank you so much Forman & Field - I am certainly a converted customer.

22. März 2024
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Antwort von Forman & Field

Wow Tracy, thank you so much for your kind words, we're over the moon to receive these! We look forward to speaking with you again soon.
F&F

Bewertet mit 5 von 5 Sternen

Forman and Field never disappoint

Having enjoyed a couple of years of really scrumptious Christmas Dinners from you, as well as salmon and other delicious delights, I was not surprised when my husband asked for the Forman and Field's Celebration Dinner for Two for our Easter Sunday meal. We are so looking forward to it. Of course I also had to order your Hepburns bacon for breakfast too!

25. Dezember 2023
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Antwort von Forman & Field

Thank you for your continued support Isabella, we look forward to providing you with some more delicious meals very soon!

F&F

Bewertet mit 1 von 5 Sternen

I really can’t recommend

I really hate posting negative comments about businesses, especially in this economy. I ordered three products, but I’ll only review 2. I ordered a summer pudding and rum baba. The summer pudding arrived with the juices fizzing out of the jar. I sent an email, and Forman’s promptly sent a replacement set to arrive the next day. While waiting on the summer pudding, I had the rum baba, which left me sick and in an unfortunate state for the entire night. The summer pudding arrived in the morning in a worse state than the previous batch. I decided I should call. The lovely lady who answered was incredibly polite but said she couldn’t transfer me to someone who could help. She kindly sent them an email on my behalf with my number. I got a call a short while later. I was told that a fizzing jar was perfectly safe to eat and that fizzing was merely air escaping (what was causing so much pressure? By that logic, all jams should become a fizzy fish-smelling disaster). I got no sympathy or remorse for the state I was in my their rum baba. I threw away their rarebit without touching it. If their rum baba left me sick and the summer pudding was fizzing, god knows what the rarebit would do to me. One star may be unreasonable, considering how lovely the person who wrote the email for me was and how promptly a replacement was sent for the summer pudding. Still, regardless of price, food safety shouldn’t ever be taken lightly. I told them I didn’t want a refund and still don't. I wanted something to be done and an apology, but I got neither. I am really offended, and all I want is a mailing address to ship back their wine vouchers, as I want nothing to do with them or their gifts.

23. Februar 2024
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Antwort von Forman & Field

Hi Simon,

Thanks so much for getting in touch about this. We're understandably very disappointed to read these comments, Rachael particularly so as she was confident that no further resolution was needed, I'm sorry that this wasn't up to your standards on this occasion.

As Rachael mentioned, the items in question were made to order. When we sent a replacement Summer Pud our Head Chef made it and our Operations Manager checked it and checked it again to make sure it was absolutely perfect for you when it left us. The Rum Baba was also made on the day of your order being dispatched so it's really hard for us to understand what the problem could have been, especially as we've had no similar complaints about the same items. Is it possible that something else made you poorly?

Either way, I appreciate that this experience has left some what of a bad taste in your mouth, please accept my sincere apologies that the experience wasn't a positive one for you. If there's anything more we can do to help make this situation better please get in touch.

Kind regards,

F&F x

Bewertet mit 5 von 5 Sternen

Absolute quality product

Simply the best smoked salmon you can buy. The London cure is divine.

14. Februar 2024
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Antwort von Forman & Field

We're so pleased to hear your comments. We created the London Cure back in 1905 and it's been the same recipe since!

F&F

Bewertet mit 5 von 5 Sternen

Another great selection of food

Another great selection of food.The sausage rolls were very good. However the salmon fish fingers were highlight. I will buy them again.

1. Februar 2024
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Antwort von Forman & Field

Thank you so much for your continued support Norman, we look forward to hearing from you again soon!

F&F

Bewertet mit 5 von 5 Sternen

At-home-restaurant-quality. Easy-to-prepare. Easy to enjoy.

A huge thank you to all at Forman & Field for giving us another delicious Christmas and New Year's holiday season full of easy-to-prepare, easy-to-enjoy special at-home restaurant-quality meals. We have been ordering from F&F for many years and have never been disappointed. Our F&F delivery is an important part of our holiday season. Also, thanks to Beth for quickly answering even the smallest of my queries.

1. Januar 2024
Bewertung ohne vorherige Einladung

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