Footkit Bewertungen 45

TrustScore 3.5 von 5

3.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great customer service. My order was shipped quickly. However, my order got delayed, the customer support were quick to reply and rectify. Can't fault. Delay was not their fault!

Bewertet mit 5 von 5 Sternen

UPDATED REVIEW: After putting a bad review on Trustpilot, I received a reply from Footkit informing me that they had replied to my emails and to check my junk, indeed all 3 replies were there! I r... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The quality of the items is absolutely excellent and the delivery arrived before expected delivery date. I've had a great experience using footkit.net and will most certainly be using them again. I'm... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I have emailed several times to see when my purchase will arrive , to start the emails were ok but then I got a very rude one which now reading the reviews I can see it’s not just me . After receiving... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fußballverein

Vom Unternehmen geschrieben

We offer all the popular kits from all of your favourite clubs. We have great prices for all of our items and we make it easier and more affordable for you to support your favourite clubs without the huge price tag. We also give you the option to customise your kit, with personalisation which can either be your favourite player or your own name.


Kontaktinformationen

3.3

Akzeptabel

TrustScore 3.5 von 5

45 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

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Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. My order was shipped quickly. However, my order got delayed, the customer support were quick to reply and rectify.

Can't fault. Delay was not their fault!

2. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT use these bunch of clowns

Do not use these bunch of clowns. Sent incorrect kit and won’t refund me. I have to pay to send back as the don’t have return labels. Offered me 70% refund to keep, (absolute shocking.. worst Chinese company I’ve ever dealt with) and a member of staff said they would get sacked if they did more than 70%..

5. November 2025
Bewertung ohne vorherige Einladung
Footkit-Logo

Antwort von Footkit

Hi,

We have NEVER offered anyone 70% off to keep the incorrect kit. If we had made a mistake we would pay for the return postage and send out the correct kit. Secondly we’re not a Chinese company, so please review the correct site. We’re fed up of receiving reviews from a website that isn’t ours. Please go and post your review under the correct site.

Bewertet mit 3 von 5 Sternen

My top arrived today after 2 months of…

My top arrived today after 2 months of waiting.It is good quality and cheap.If you're prepared to wait then go for it.

25. September 2025
Bewertung ohne vorherige Einladung
Footkit-Logo

Antwort von Footkit

Good afternoon,

You're reviewing the wrong site, our wait time is not this long and we have no orders for you. If you'd like to try our site then please order through https://footkit.net/

Bewertet mit 4 von 5 Sternen

Happy

We received our Leeds away shirts 16 days after ordering, they are quite good copies although the blue seems slightly lighter than the “real” shirts
Happy with what we paid and delivery time

16. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I’ve emailed 4 times to ask where my…

I’ve emailed 4 times to ask where my order is and absolutely nobody has ever. Bothered to reply to me!! How disappointing. The order was made the 16th August has anyone got a contact number to call them on?

28. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality, Quality, Quality....

The quality of the items is absolutely excellent and the delivery arrived before expected delivery date. I've had a great experience using footkit.net and will most certainly be using them again. I'm a first time user of the site but had no worries or problems with any part of the full process. I highly recommend footkit.net for your items, give them a go and check it out.

12. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I rate footkit very highly I've been…

I rate footkit very highly I've been using this site quite often for myself and I've passed it on to several friends and family members over the years ...and they all love it maybe delivery time could b a bit quicker but overall a very good site

5. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I hate leaving bad reviews but I…

I hate leaving bad reviews but I ordered my grandson a Nottingham Forrest kit on 6th July and to date only received confirmation of the order. No other communication despite sending two enquiries. I’m now going to have to start looking at getting a refund,

** finally received today 12th august **

6. Juli 2025
Bewertung ohne vorherige Einladung
Footkit-Logo

Antwort von Footkit

Good morning,

You have sent us three enquiries, two on the 15th which were the exact same. Then another one on the 16th. We have responded to all of these emails, including another email we sent to you on the 8th July. I have sent screenshots of this to your email address today, so please review this. If you're still not receiving our emails, please supply us with an alternative email address as you're not receiving our replies.

Bewertet mit 2 von 5 Sternen

Order finally received …

Further to my review last week my order from Footkit has arrived. While it took an unexplainable long time the product is excellent quality. While the service could be improved the products are genuine and good value

30. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have emailed several times to see…

I have emailed several times to see when my purchase will arrive , to start the emails were ok but then I got a very rude one which now reading the reviews I can see it’s not just me . After receiving my purchase 12 days after order it’s a fake but doesn’t state that on the web site

5. Juni 2025
Bewertung ohne vorherige Einladung
Footkit-Logo

Antwort von Footkit

Good evening,

Whilst we appreciate honest reviews, yours is not one. You have sent multiple emails, asking for an update on your order to which we responded asking for an order number but never received a response. You finally followed up with your order number after the 5th email. But instead of sending us the order number once you decided to send the order number multiple times in quick succession, this was automatically flagged and filtered into spam for obvious reasons. We responded to your query within a few hours after receiving your order number to which we received the same copy and pasted email asking for an update again. When pointing out that we had already responded and that you can see the response in the email chain with a screenshot you accused us of being rude. Now as for the fake strip, if the item is fake as you claim please post a picture so everyone can see. Instead of trying to ruining a small business with a bogus review, I would appreciate if you took the time to take an online course on how to use your email correctly. The subject line is not where your queries go, it is just to summarise the content that is going in your email.

Bewertet mit 1 von 5 Sternen

Lad være med at købe noget fra FootKit.net.

Jeg har bestilt en Newcasstel fodbold T'shirt til min drengs fødselsdag men den kom ikke til tiden. I dag d.25 april godt 3 ugers efter min drengs fødselsdag får jeg brev fra postNorden Danmark, at " Din forsendelse indeholder varer, som måske ikke er lovlige at indføre i Danmark. Forsendelsen er derfor overdraget til TOLDSTYRELSEN til kontrol og derfor har postNord ikke længere råderet over din forsendelse og vi kan derfor
heller ikke hjælpe med mere info "
Og toldstyrelsen skrive til mig og oplyse mig at de påbegynde sagsbehandling senest 3 måneder efter de har modtaget forsendelsen fra PostNord og de kan ikke besvare spørgsmål om min forsendelse, inden de har påbegyndt sagsbehandling.
Så min konklusion er , lad være med at bestille varer fra FootKit.net
Mebrahtu Hadgu.

2. Mai 2025
Bewertung ohne vorherige Einladung
Footkit-Logo

Antwort von Footkit

Hi,

You have posted this review but have not contacted us. We were not aware of any issues, as we send 100's of orders out every week. Please get in touch with us directly, and we will get this resolved. If you can please email us in English at our email address info@footkit.net

Bewertet mit 5 von 5 Sternen

Great product …

I ordered two kits for Christmas and was worried they weren’t going to be delivered as the website was then placed under construction and I couldn’t track anything however after getting in contacting was provided with a tracking number and was told when delivery would be. The kits have arrived today and they are fantastic quality better than expected very pleased and will be placing more orders!

14. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent price and products

Excellent price and products. Ordered a shirt and shorts set for my daughter and arrived via Royal Mail. Quality of the items is also excellent and would highly recommend.

9. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Review updated

UPDATED REVIEW: After putting a bad review on Trustpilot, I received a reply from Footkit informing me that they had replied to my emails and to check my junk, indeed all 3 replies were there! I received my order today so I just wanted to correct my review and apologise to Footkit.
ORIGINAL REVIEW:
Kit ordered 3/11, received email 6/11 saying order has been shipped and a Royal Mail tracking number. Royal Mail app says ‘we are expecting it’. Emailed and filled out contact form on footkit website 3 times asking when I can expect delivery. No reply received. Dreadful customer service.

22. November 2024
Bewertung ohne vorherige Einladung
Footkit-Logo

Antwort von Footkit

Good evening,

We have responded to all of your emails, including the one you have sent yesterday. Including screenshots, please check your junk / spam…

Bewertet mit 1 von 5 Sternen

Not good…

Left 2 or 3 message/Email had no reply to them. 11 days delivery and still waiting. Not very good customers service. Don’t use.

2. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wrong kits sent,waiting for the right…

Wrong kits sent,waiting for the right ones to arive, waited 4 week for them to arrive wrong,worst after sales ever stay clear of this site....take your money and not interested what is sent..

12. November 2024
Bewertung ohne vorherige Einladung
Footkit-Logo

Antwort von Footkit

Good evening,

We have already agreed to rectify the mistake, which was a genuine one. We have two black goalkeeper kits for Arsenal and unfortunately we have sent the incorrect one. I have sent proof of the collections booked via Royal Mail twice which both failed as they stated there was no one at the property. I'm not sure what more we can do from an after sales point of view, but thank you for the review. We have sent you the return label manually now, so you can return the items at your earliest convenience.

Bewertet mit 1 von 5 Sternen

Awful customer service after receiving…

Awful customer service after receiving the shirt without the name and number on, even though it was paid for. When they did reply to emails they were rude and very unhelpful. Still waiting for the returns address so this can be sent back. AVOID

15. Oktober 2024
Bewertung ohne vorherige Einladung
Footkit-Logo

Antwort von Footkit

Good evening,

Can you please get in touch and provide us with your order number? We cannot find an order with your name. Please email us directly at into@footkit.net

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