FNP Bewertungen 

While I was deliberating on the selection of the most suitable bouquet in my cart, I had the pleasure of receiving assistance from Aina. She addressed my inquiries with remarkable patience and ensured that the order placement process was both smooth and successful. I am truly impressed by her promptness and the high standard of customer service she provided. Thank you, Aina!

I had a last minute order that i needed to make and this was my first time with FNP. While i was searching ... Aina just popped out of no where in the wats app chat and started connecting to make my life easier. She helped with the order in a breeze and gave me the updated deal so that i wont miss out on it. Thank you Aina-FNP on my list for all future orders.

Was in a midst of placing my order, and custome service officer Aina made an attempt to call me and offered me further discount as im a returning customer. And assisted with the ordering processing very smoothly. Thank you so much Aina for making the extra mile and made my order a smooth process. 😊

Great and efficient customer service lady name Aina. Very helpful on my back to back purchases. Thanks for the smooth transactions.

Aina was very helpful and efficient in ensuring the order was submitted correctly. Thanks a lot for the 5/5 service.

Ordered a flower stand for a funeral today and was contacted by Aina, whom I thought was a Bot initially haha. Aina gave me some instructions to help complete my order and gave me additional discount. She was patient and helpful through out. Thanks Aina.

I was amazed that they could do a same day order and delivery. This is a very great service! You can plan a last minute party and all provided by them! Prices are affordable too!

This is my 5th time I order from FNP. They nvr fail me. gd job time n time again

Thanks Aina , appreciate your great help and the special deal.
Wonderful service yeah…😀

I would like to thank Aina for her excellent help and support throughout my order process. She was very patient, responsive and really went the extra mile in assisting me with my orders. She answered my questions promptly and made everything smooth and stress-free.

Her kindness and great service truly made my shopping experience much more pleasant. Thank you so much, Aina, for your help and dedication

I tried to place an order at night and had a query on one of the products.
To my surprise, Aina, a person, not an bot, actually responded to the query (at night), assisted with the order and extended the “Deal of the Day”.
The delivery was made timely the next day. Overall, pleased with the service and gift & flowers.

Aina was very attentive & helpful. She listened to my requests & gave me the good options. Everything was done very fast & efficiently.

Aina is very helpful! She ensure that my order is correct before I made the payment.

My thanks to Aina for her assistance in sorting out the online order. Calm and knowledgeable. FNP will be my choice of florist, going forward... 👍

Aina consistently delivers a seamless and exceptionally smooth experience. She was highly attentivr and always ensures that my needs are well taken care of. Her prompt response and reliabilty did not dissappoint me.

Quality of the gifts consistently meeting high standards thus far.

Working with Aina has been a pleasure.

Himanshu cannot be trusted. Sent me an email on Mother's day 2026 and apologise that my mum received the flowers from fnp but didnt received any card which was a message i have prepared during my order process. Himanshu said he will send the card the next day which was Monday. My mother received nothing. Today is Wednesday already. Still nothing from this company. I have everything on email and I will share it with the public. 28 cm of carnations are not worth S$220. Written several emails to Himanshu and no one replied ever since. There are many florists in Singapore. Pls DO NOT use fnp.

Had a really pleasant experience with this flower shop. While I was still pondering over my flower selection, the team actually reached out via text to check if I needed any assistance. It honestly felt like real-time monitoring — slightly unexpected at first 😅 — but I must say it really helped me get my order sorted smoothly. They even extended a discount, which was a nice touch.

Special commendation to Aina for being prompt, helpful, and attentive throughout the process. Great customer service makes all the difference, and she definitely made the experience a positive one. Thank you!

Terrible delivery experience and appalling customer service. I ordered Mother's Day cupcakes and two bouquets for morning delivery. At 11:02 AM, I received a confirmation email, but nothing was at my door. I reached out via email and WhatsApp but was completely ignored.
Hours later, I finally got through on their chat and was told my order was delivered to the wrong address. Unbelievably, the staff asked me to go find the parcel myself. They actually expected me to consume perishable cupcakes that had been sitting at an unknown location in the hot weather for over four hours.
To make matters worse, they refused to arrange a same-day replacement to fix their own mistake, even though both products still showed as available for same-day delivery on their website. Instead, they rescheduled it for the next day, meaning the Mother's Day gifts arrived the day *after* Mother's Day, completely defeating the purpose.
Zero accountability and terrible after-sales service. I strongly advise against trusting them for special occasions.

Got a call from Aina even before I ended my transaction. I was very impressed with her reminding me of the double order in my order box. She even gave me a discount code due to Mother’s Day promotion. Truly impressed and appreciative with her service. Will definitely order again with FNP.

Aina has been very helpful and attentive to my inquiries. With step by step assistance to ensure I have done correctly with my order. I am very pleased with her excellent service!